Experience Comfort and Convenience at Makiling Highlands Resort
Makiling Highlands Resort, a 2.0 star hotel located in Laguna, Philippines, offers a range of facilities to ensure a comfortable and convenient stay for its guests. The air-conditioned rooms are equipped with a television for entertainment, while the outdoor pool provides a refreshing escape from the tropical heat. Guests can park their cars at the onsite car park, which offers both self-parking and free parking. To start the day right, the hotel also offers a delicious continental breakfast to its guests.
Comfortable Villas with Double Beds
Makiling Highlands Resort in Laguna, Philippines offers comfortable villas with double beds for a relaxing stay. Each villa measures 16 square meters, providing ample space for guests to unwind and recharge. The double bed ensures a comfortable and restful sleep, allowing guests to wake up feeling refreshed and ready for the day ahead. Book your stay at Makiling Highlands Resort and experience the comfort and tranquility of their villas.
Friendly and Accommodating Staff with Clean Rooms
Makiling Highlands Resort in Laguna, Philippines is a great place to stay with its friendly and accommodating staff. Guests have raved about the cleanliness of the rooms and the helpfulness of the staff. The resort has complete inclusions such as soap, shampoo, and towels, making the stay even more comfortable. The staff is very welcoming and courteous, and they deserve a pay rise for their efficient service. Additionally, the pool is nice and the environment is relaxing, providing a great view of the surroundings. Overall, Makiling Highlands Resort is highly recommended for those who want a comfortable and enjoyable stay with excellent service.
Experience Exceptional Service and Location at Makiling Highlands Resort
Makiling Highlands Resort in Laguna, Philippines, has been receiving consistently positive ratings from its guests. With an overall rating of 6.9, the resort has been rated highly for its excellent location, with a score of 7.0, and exceptional staff performance, with a score of 7.1. The resort has also been praised for its value for money, with a rating of 6.9, and its cleanliness, with a rating of 6.9. While the facilities have a rating of 6.6, guests have found the resort to be a comfortable and enjoyable place to stay. With its breathtaking views, friendly staff, and great location, Makiling Highlands Resort is a top choice for travelers looking for a relaxing and memorable stay in Laguna.
![Swimming pool [outdoor], Makiling Highlands Resort in Laguna](http://pix10.agoda.net/hotelImages/488100/-1/bc0d6d3987375e3692af529a40be6198.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Makiling Highlands Resort in Laguna")
![Swimming pool [outdoor], Makiling Highlands Resort in Laguna](http://pix10.agoda.net/hotelImages/488100/-1/b59e6d0fee59f72440655722f071a186.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Makiling Highlands Resort in Laguna")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/488100/-1/bc0d6d3987375e3692af529a40be6198.jpg?ca=9&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/488100/-1/b59e6d0fee59f72440655722f071a186.jpg?ca=9&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/488100/-1/799b037019ea43bbe07bc0047090d236.jpg?ca=9&ce=1&s=512x384)
If you want to stay somewhere near LB for relaxation, this is a good place for you.”
Pros: Quiet place, very green, spacious pool area, helpful staff Cons: Villas (at least the one I got) are missing wardrobes or something where I can hang my clothes. AC units are not maintained properly, was not able to adjust the thermostat manually. Overall: Surprised with the room I got for the price I paid. Wasn't able to use the pool due to time constraints but it was a great stay nevertheless. Just need to improve some equipment, and this will be a top pick for people traveling to Laguna.
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overall fairly satisfied”
We arrived 2hrs earlier and since the room is available the staff let us stay immediately in our designated room. Surprisingly our departure time didnt adjusted as what they say. The room was a bit small for us (couple with a 4yr old kid. The room was clean though. Super nature lover, lot of trees but still the cleanliness maintained. The kids pool was good for it is 3ft high and hotspring no worries if my daughter will get cold. We ordered our food to max resto on the contrary he food serves fast and still very hot. We enjoy our stay and definitely we'll go back. It's the best for simple family outing, we dont know how to swim well that's why the depth of the pool is not a big deal for us. it's the safety and the corteousness of the staff that make us delighted. :)
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Good Customer Service”
The staff are very nice and accommodating. The resort is not so expensive, our room is small yet clean however the TV and the power supply are too high and there's no water heater in the bathroom.
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Pretty good for a fair price”
We got a good deal and it's worth it. My only comment is just that they dont have a bar or resto and it seems that there is not much to do but swim, especially in the evening. The staff were kind enough to direct us to their other resort which is just a 2-minute drive, so we would rather directly go there next time instead.
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Whole experience is good”
Pros: Resort is clean and well maintained. Villas and rooms are well planned/situated. A classy vibes at a low price. The couple room we had is okay. Small but clean and just few steps away from the swimming pools. Residential area outside the resort where there are sari-sari stores that you can buy food and other stuff. They have corkage fees on food and drinks. Just be creative in hiding ur outside purchases :) Cons: TV reception is poor (but who needs tv anyway during vacation). Front desk receptionists do not know how to follow their rule of first come first serve basis. While waiting for our room to be ready, we witnessed a large group came for a check-in and one staff offered multiple rooms which group agrees. But when the same staff is going to book the rooms for the group, there's this another staff who booked one of the rooms which was already offered to the large group that came first and made the booking first. There should have only one making the room reservation/booking.
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Excellent”
It was a quiet resort that would be busy in peak Season. The staff were very nice in helping us with anything we needed
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Nice place & budget friendly”
Im looking forward for a affordable restaurant inside the resort, with spa & karaoke bar
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Barely a 2 star resort”
Overall it barely made it as average. Though we only got the villa for less than 2k, I felt as if it should have been cheaper. The room, though it was small, was very clean and tidy. It had a small aircon which barely did its job during the day and a small tv. It was an ok room for the less 2k rate but what disappointed me were the pools. They were really old with lime deposits and stains. there are even names carved out from the stained pool tiles which for me were very discouraging. The pools were only 3/4 filled and the water was also very cloudy even just right after it was cleaned. There were 2 hotspring kiddie pools that were only 1/3 filled. It was not as hot as other hotspring pools i've tried. It was being filled out only by 1 plastic tube which i think is the reason why the water cools off faster than it fills the pool. they also dont have a dedicated videoke place so you can hear everyone singing from your room. To be fair, we loved the food and the staff were also very helpful. Overall i would only recommend the place if you're on a tight budget. If you have a few thousand bucks and budget is not an issue then you might want to consider other places.
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We had so much fun. The staff are very accommodating. ”
Its like we rented the whole place cause where the only ones using the pool since it's not peak season. The rooms are clean. The only problem is since we were there on christmas eve we cant find any fast food or any restaurant near the place, no delivery services accepts our order either. But all in all it was so much fun. A really peaceful place.
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Very good”
We were looking for a hotter pool and so they moved us to their other resort to swim for free and with free drop and pick up.
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relaxing bonding”
just a 1 night stay could not really see that much, but as a whole very relaxing environment from a tired day. the room is small that is just enough for the bed.
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you get what you get for the cheap price”
The stay was ok, average. Room is small but can be understood given the cheap price. Biggest issue with the stay was the noise. Rooms are not well insulated against noise and resort allows people to sing their lungs off until wee times in the morning. It would have been nice if they have a policy to cut off the karaoke by 10 or 11pm. Other issue was the broken phone. Had to go out and climb the stairs to the front office to order breakfast. If you want to stay here and have some peace and quiet request for a room that is far from the pool. Now your only problem is climbing and going down the stairs.
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Very good”
1. It's affordable for an overnight stay. 2. Location: accessible If you're from Pasay City. One ride only from the bus terminal. 3. Cleanliness: the room and surroundings were clean. 4. Staff: Very friendly and accommodating. 5. Facilities: It needs improvement. Main pool was a bit cold at night however the smaller one is hot spring. Shower in the room we stayed was a little cold too. Too bad we have to check-out early.
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Quiet, spacious, and well-maintained resort”
Our overall overnight stay was enjoyable. A staff greeted and escorted us from the parking area to the assigned villa. The room was clean and cozy. The pool was not crowded at all. Check-in and check-out was a breeze.
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Courteous and friendly staff”
the staff are friendly, attentive. room was clean but small. the matress is hard. they have large pools however found small green algae on some part of the pools. the place is quiet at night.
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Plenty room for improvement”
Me and my girlfriend both work in hospitality so we know what we're talking about. Dirty water at the pool - yes understandable that there are a lot of people who go there on weekends but they should have a system to maintain it. Off-white sheets, dusty billiards/pool table, leaves, mud everywhere - since they are surrounded with greens, they should have people who sweep the surroundings, make sure that there are no water building up from the rain to avoid those mosquitoes. Poor maintenance. No food available on the resort. Food delivery, like pizza or the likes, is promoted but not seen through. You have to call the main desk from your room and they'll call the company you ask for and connect them to you. We tried twice without any results, so we left the resort searching for food by ourselves. Having someone at the gate so you don't have to open it by yourself (without being checked) would also be a bonus. They have a spacious and nature-feel ambiance. If they'll be able to maintain the facilities, they can even sell the place at a higher price but as things are the ratings will never be better than mediocre.
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Exceptional Staff”
The place is very clean and with helpful and very efficient staff that deserves a pay rise. Highly recommended place. The only downturn is the difficult transport when commuting. without private transport it is hard to get around.
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Excellent”
the room is good, the t.v is old, facilities were not renovated, but of course, don not expect too much on low rate rooms.
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Exceptional”
my family loved everything about this place! it was clean, had complete inclusions such as soap, shampoo, and towels, and the staff are very nice. would love to come back again soon :)
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Dear Mam Angelica, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. We look forward to seeing you again on your next stay in our Resort. Best Regards, Makiling Highlands Resort
Lacks basic resort services”
No restaurant inside the resort. You'll need to drive out for meals or bring your own food. Walking out to find food isn't an option at night because you'll need to pass through hilly terrain for some distance. No electric kettle inside the rooms. If you need hot water for tea or coffee, you'll need to bring your mug and go all the way to the reception area, which is at the entrance gate, far from the cottages.
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