Malayan Plaza Hotel
Malayan Plaza Hotel
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Superior Studio - Guestroom Malayan Plaza Hotel
Superior Studio - Guestroom
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Swimming pool [outdoor] Malayan Plaza Hotel
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Excellent
Location
8.7
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Malayan Plaza Hotel

Excellent location
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Very good
From 3090 reviewsSee what guests said
7.7
  • Airport transfer

  • 370 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
7.8
Very good
Room comfort & quality
Don't miss out!22 travelers have booked today.
1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • City view
  • 55 m²/592 ft²
  • 1 double bed
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2 Bedroom Superior
2 Bedroom Superior
...
  • City view
  • 95 m²/1023 ft²
  • 1 queen bed or 2 single bed...
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Studio Twin Deluxe Room
Studio Twin Deluxe Room
...
  • City view
  • 48 m²/517 ft²
  • 2 single beds
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Deluxe Twin Bedroom
Deluxe Twin Bedroom
...
  • City view
  • 55 m²/592 ft²
  • 2 single beds
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Superior Studio
Superior Studio
...
  • City view
  • 35 m²/377 ft²
  • 1 double bed
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Studio Premier Room
Studio Premier Room
...
  • City view
  • 50 m²/538 ft²
  • 1 single bed and 1 queen be...
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Studio Triple Deluxe Room
Studio Triple Deluxe Room
...
  • City view
  • 60 m²/646 ft²
  • 3 single beds
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1 Bedroom Premier
1 Bedroom Premier
...
  • City view
  • Executive lounge access
  • 2 single beds and 1 king be...
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Double Superior
Double Superior
...
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    One-Bedroom Triple Deluxe
    One-Bedroom Triple Deluxe
    ...
    • 55 m²/592 ft²
    • Executive lounge access
    • 3 single beds
    Enter dates to see prices
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    More about Malayan Plaza Hotel

    More about Malayan Plaza Hotel

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    7.0 kmFilipino, French, Mediterranean
    iBread
    8.3 kmFilipino
    Hizon's Cakes & Pastries
    8.6 kmFilipino
    Asian cuisine
    Asian cuisine
    Gloria Maris
    1.9 kmAsian, Chinese, Filipino
    Tramway Buffet Plaza
    2.0 kmAsian, Chinese
    Tapa king
    2.9 kmAsian, Filipino
    Chinese cuisine
    Chinese cuisine
    Chin's Express
    4.5 kmChinese, Fast food
    Hap Chan Tea House
    5.7 kmChinese
    Caffe La Lotte Restaurant
    6.7 kmChinese

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (3090)Booking.com Reviews (1379)
    7.7
    Very good
    Read reviews from:
    Cleanliness7.6
    Facilities6.8
    Location8.7
    Room comfort and quality7.8
    Service7.7
    Value for money7.9
    Provided by verified guests of Agoda
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    Room type
    Studio Twin Deluxe Room
    Superior Studio
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    Showing 2581 verified guest comments
    12345
    8.4
    Excellent
    Aileen
    Solo traveler
    Superior Studio
    Stayed 5 nights in June 2018
    Perfect location”
    Need upgrade
    Reviewed June 18, 2018
    8.8
    Excellent
    nilda from Philippines
    Family with teens
    Studio Triple Deluxe Room
    Stayed 1 night in June 2018
    Excellent”
    The hotel wa and staff were good and excellent. The only thing that lessened my good impression was the buffet breakfast. Menu were not really for breakfast and choices were few compared to other hotels I'd been too. Maybe the could have an improvement on this. I heard one lady sitting beside us " its the same food again" so maybe it was a big proof. .For me it was my first time to stay in Malayan Plaza..as just went their in time for my 62nd birthday and also to grab the big discount and have it as our staycation. Thanks and More power
    Reviewed June 15, 2018
    8.8
    Excellent
    Basilio from Philippines
    Couple
    Superior Studio
    Stayed 1 night in June 2018
    Great place to stay! ”
    The best value in Ortigas area.
    Reviewed June 14, 2018
    7.2
    Very good
    Lyka from Philippines
    Couple
    Superior Studio
    Stayed 1 night in June 2018
    Good for Overnight”
    The hotel looks a bit old, to be honest. Interior needs updating, beds and pillows are no longer puffy. We stayed overnight for a staycation. Pros: Very good location. Podium is just across the hotel, there are convenience stores from across the street, several restaurants to choose from. The breakfast buffet is satisfying, though I would have preferred for more pinoy variety of viands. Cons: Loud staff, old ambiance - unrelaxing at some point, yellow stains in the cr. The hotel looks and feels outdated. Would recommend this to business people who will be staying for quite some time (more than a week). But for those looking for good staycation hotels, I think there are better options in the area.
    Reviewed June 12, 2018
    Dear Ms. Lyka, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    5.6
    JC from Philippines
    Family with young children
    1 Bedroom Deluxe
    Stayed 1 night in June 2018
    maybe our last option next time”
    Im not a fussy customer but i expect more from a 4star hotel (as they claimed). I booked a unit with 1 bedroom for my mum’s birthday thru agoda. I chose it because they indicated a ‘cityview’ but actual room is facing a dark wall of the neighbor’s building. Aircon remote control is not working. No bathrobes. No slippers. Floor is cold and not carpeted. Bed sheets are off white and didn’t smell good. I am willing to pay more but we werent allowed to transfer or upgrade to a bigger or more comfortable room because the staff said they are fully booked. Front desk people said they will call and update us but it didnt happen. No follow up call, dont even have a courtesy call check. The guards and maintenance people walking around are friendly though and location is great. However, its quite disappointing. I maybe unlucky but I wouldnt recommend if you want a comfortable or a real 4star hotel experience. You can get a way better hotel with the same price around the area.
    Reviewed June 05, 2018
    Dear Mr. JC, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    5.6
    maria from Philippines
    Family with young children
    Studio Premier Room
    Stayed 1 night in June 2018
    Not a hotel”
    The receptionist made it clear: they are not a hotel but a condo. So we had to endure the following: long wait at check in and check out, not given the booked room--they had to put 2 single beds together in front of us for us to get what we booked (studio premier), frayed towels, we had to request for kitchen utensils--ended up eating meals on saucer instead of dinner plates, nice pool but no near CR and funny that shower area was situated at what used to be a jacuzzi, parking is not free--we were charged P460 overnight parking fee. Overall, would have booked a different hotel since there are plenty in the area for a hassle-free weekend stay. Sorry, not recommended.
    Reviewed June 03, 2018
    Dear Ms. Maria, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. We are disappointed that some of your experiences fell short of your expectations. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    10.0
    Exceptional
    Ivan from Guam
    Group
    2 Bedroom Superior
    Stayed 4 nights in May 2018
    Great stay and awesome location. ”
    I would start with the cons first. We waited pretty long just to check in to our room due to it not being ready. Most likely a group did a late checkout. The least they could have told us is there is a late check out, and your room would be ready at “time” or give us any reason why we’re waiting till 5pm to check in especially since we arrived there at 10AM. Pros: they were accommodating enough to hold our luggage’s there, letting us leave and go to the nearby mall. The Hotel itself, elevators and hallways, plus our rooms, were all clean. I love the location, being that it is a 5 minute walk to the Mega Mall and the Podium. Staff were so friendly and always had a smile when I spoke to them. They apologized for my super late checkin. I would definitely come back again.
    Reviewed June 01, 2018
    Dear Mr. Ivan, Thank you for sharing with us a detailed feedback of your recent stay at The Malayan Plaza Hotel. I am glad that you had a positive impression as you appreciatively consider our service as first to rate with an excellent commendation to our staff - friendly and courteous. We wish to serve and welcome you again on your next visit. Thank you Thank for choosing the Malayan Plaza Hotel as your residence of choice. We appreciate your time to share your experience with us . The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    8.0
    Excellent
    Flordilito from Singapore
    Family with teens
    Studio Premier Room
    Stayed 1 night in July 2017
    Very good”
    First time to stay at this hotel. The experience wasn't bad.
    Reviewed May 30, 2018
    Dear Mr. Flordilito, Greetings from The Malayan Plaza Hotel! We extremely appreciate you taking the time to share with our team and the rest of the Agoda community regarding your experience on your most recent stay with us. We are pleased that you had an overall quality stay and with the service that our team has provided has left a very good impression to you. Your review is of utmost importance to us, as we make this a tool for us to keep the good and constantly improve for the better so that valued guests like you will always experience our best customer service satisfaction. We hope you will continue to stay with us and keep us top of mind. Your kind words will keep us motivated in continuing to provide our very special way of providing customer service to our valued guests like you. Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    5.6
    MA from Philippines
    Group
    1 Bedroom Deluxe
    Stayed 2 nights in May 2018
    Very frustrating....”
    I booked a room with a balcony, and they gave me a room without one. The Front desk informed me that they will transfer us to a room with a balcony when it becomes available. They actually did, but the balcony door won't open. The locks were busted. Shouldn't they have checked the balcony first, before moving us? This was at around 11 pm already. They tried to appease us and offered to move us again to another room with a balcony, and this time we just had to decline. It was just so inconvenient and stressful to move from one room to another. And it was a Little past midnight already. Very poor Customer Service!
    Reviewed May 29, 2018
    Dear Ms Ma, We apologize for the inconvenience you have experienced in our hotel during your recent stay. Your observations are important to us, and your comments are duly noted. I truly appreciate you bringing this to our attention, as this keeps us working harder to improve and continue to strive to be better at what we do to serve guests like you. I personally would like to regain your confidence and hope that there will be other opportunities to be of service to you again. Thank you very much. Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    2.0
    Marites from Philippines
    Business traveler
    Studio Premier Room
    Stayed 3 nights in May 2018
    Property and service sucks! ”
    Our visitor from Guam is supposed to stay for 3 nights but she had to move and find another hotel on the 2nd night. On the first day, the corridor and her room smelled like rotten fried fish, and when she came back from the office at around 5pm, the housekeeping (3 of them) were watching the TV, sitting on the sofa and with their feet on the desks! This is the worse hotel and customer service experience. She was transferred to another room but it was still the same. The front desk and duty shift manager were non responsive and can’t do anything except to say sorry. No immediate action! Will never stay here again and will never recommend to anyone!!!
    Reviewed May 27, 2018
    Dear Ms. Marites, We apologize for the inconvenience you have experienced in our hotel during your recent stay. Your observations are important to us, and your comments are duly noted. I truly appreciate you bringing this to our attention, as this keeps us working harder to improve and continue to strive to be better at what we do to serve guests like you. I personally would like to regain your confidence and hope that there will be other opportunities to be of service to you again. Thank you very much. Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    4.8
    Edith from Philippines
    Business traveler
    1 Bedroom Deluxe
    Stayed 2 nights in May 2018
    Hotel with Limited Parking Space 😔”
    Old room.. old bed , kitchen smells bad and the worst is they have limited parking space!!! You are going to pay for your parking space( 60 pesos for the first 3 hrs and 20 pesos for the subsequent hours)! Good thing that they have good Staff who reserved me a parking coupon (sorry I forgot your name.. thanks to you).
    Reviewed May 26, 2018
    Dear Ms Edith, Thank you for choosing to stay here at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
    Show more
    Malayan Plaza Hotel
    7.6
    Very good
    Leonora from United States
    Couple
    Superior Studio
    Stayed 4 nights in May 2018
    Very good”
    My wife and I arrived pretty late in the evening on Saturday. We got checked into our room pretty fast. The room was clean and spacious, but we had an issue with the air conditioner. It did not effectively cool the room. we were so tired that we just dealt with it for the night. We talked to the front desk and had them address the issue. When we returned that evening from shopping the air conditioner was working splendid.. There are no three hole plugs in the room so make sure you have an adapter to plug in your laptops. There is also a limited amount of hot water for the shower. My wife likes to take about 20 minute showers and by the time i got in there was only about 5 minutes of hot/warm water left. My remaining 5 minutes were cool/cold. They have high speed internet. I was getting about 50 Mbps over my wireless connection. There is a place for you to cook your own meals in the room. Just have to talk to the front desk and get the cooking pan and utensils.
    Reviewed May 24, 2018
    10.0
    Exceptional
    Mark from Philippines
    Family with young children
    Superior Studio
    Stayed 1 night in April 2018
    Had an awesome stay, we'll be back for sure..”
    minor issue with the ricecooker but sometimes those things really happen, and i received a sincere apology and they brought a new one.. My Daughter loved the playroom and the swimming pool!! Room AC awesome. Room itself Clean and homy.. Guards and Crews are great :)
    Reviewed May 24, 2018
    6.4
    Good
    Liz from Philippines
    Solo traveler
    Superior Studio
    Stayed 4 nights in January 2018
    Good”
    Location is good. Hotel kept clean, but I had to ask them a couple of days to actually clean my room and supply water and toilet paper. No kettle provided, so I had to ask for that.
    Reviewed May 17, 2018
    6.0
    nicholas from United States
    Business traveler
    Superior Studio
    Stayed 1 night in May 2018
    Some problems with room maintenance”
    The air conditioning in the first room I was assigned was not supplying cold air. According to maintenance the filter was dirty. Filters should be regularly cleaned. I requested a different room. The refrigerator in the second room I was assigned was making a big rattling sound. The refrigerator needs to be replaced or repaired. This problem should have already been identified by housekeeping or maintenance. I requested a different room. The curtains in the third room I was assigned did not close properly. Maintenance addressed this problem promptly. However, there is no reason why this problem could not have been identified and remedied as part of regular maintenance checks. Rooms are plain but functional. Pillows were good. Internet worked well. Check-in was reasonably efficient.
    Reviewed May 15, 2018
    8.8
    Excellent
    Putu from Indonesia
    Business traveler
    Superior Studio
    Stayed 5 nights in May 2018
    Great value & location near ADB and shopping malls”
    Courteous helpful staff, great value in a good part of Ortigas very convenient to ADB headquarters and restaurants and shopping in adjacent malls.
    Reviewed May 14, 2018
    7.2
    Very good
    Marc from Philippines
    Family with young children
    Studio Twin Deluxe Room
    Stayed 1 night in April 2018
    Exceed Expectation”
    the ratings are low so we don't expect much. but fortunately, we did not encountered the issues regarding the parking since they gave us a slot. For the visitor, they are not that strict. And for the services, they assist us very well. The people are also nice and polite
    Reviewed May 10, 2018
    5.6
    Belinda from Philippines
    Family with teens
    Studio Triple Deluxe Room
    Stayed 1 night in September 2017
    Average experience ”
    The room we booked was spacious. Breakfast buffet had limited options. We had to queue and took about 10 mins before we could get a table. Their gym was okay. We also played Table Tennis on the roof top area. Location wise, pretty good as it’s just a walking distance to the mall. Parking space is not bad as well
    Reviewed May 08, 2018
    6.0
    febelyn from Philippines
    Couple
    Superior Studio
    Stayed 1 night in April 2018
    Quality of food has deteriorated overtime, parking not guaranteed and on lowest basement”
    It used to offer good breakfast and free parking
    Reviewed May 02, 2018
    Dear Ms. Febelyn, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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    Malayan Plaza Hotel
    7.2
    Very good
    Gladys from Philippines
    Family with teens
    Studio Triple Deluxe Room
    Stayed 2 nights in April 2018
    Very good”
    Good staff,facilities and location. Complimentary parking is very limited. So we had to pay for the parking on the other side of the hotel.
    Reviewed April 30, 2018
    12345
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