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Malmaison London
Malmaison London
Malmaison London
a red chair sitting in front of a blue wall, Malmaison London in London
Lobby, Malmaison London in London
Interior view, Malmaison London in London
Interior view, Malmaison London in London

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8.3

Excellent

1,210 reviews

1,210 reviews

See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Black Death Burial Pit

70 m

Charterhouse

120 m

St Bartholomew-the-Great

150 m

The Museum of the Order of St John

170 m

St Botolph's Aldgate

170 m

Popular landmarks
The British Museum

1.9 km

Tower of London

2.1 km

London Eye

2.3 km

Tower Bridge

2.3 km

National Gallery

2.3 km

Closest landmarks
Charterhouse Bar

80 m

Barbican Orthodontic Clinic

90 m

Chauhan S Chemist

310 m

St John’s Gate

320 m

Smithfield Market

330 m

Malmaison London

18-21 Charterhouse Square, The City, London, United Kingdom, EC1M 6AH - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in The City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

100 meters to public transportation

Check-in [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Bar

Restaurants

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.0
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport10.4 km

Rooms available at Malmaison London

Excellent
Room comfort & quality

8.8

Club Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 queen bed
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Signature Suite
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
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Club Double
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 queen bed
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Standard Double
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed
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Cozy Double Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 queen bed
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Executive Suite
...
  • Room size: 24 m²/258 ft²
  • 1 double bed
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Cozy Room
...
  • Room size: 16 m²/172 ft²
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Economy Room
...
    Enter dates to see prices
    CLUB SHARED ROOM
    ...
      Enter dates to see prices
      Premium
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Malmaison London?

        Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Malmaison London?

        For those who wish to drive their own cars, Malmaison London has a car park that's close to the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Malmaison London?

        Wake up to a great continental breakfast at Malmaison London. There's an additional charge of 18 GBP for adults and 9 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Malmaison London?

        Malmaison London features an on-site restaurant for your dining convenience.

        What is the smoking policy at Malmaison London?

        Malmaison London does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Malmaison London?

        Barbican Tube Station is the closest train, metro, or bus station, about 100 m away from Malmaison London.

        What restaurants are nearby Malmaison London?

        Malmaison London is located in The City, famous for good restaurants such as Madison, Pizza Union and Eat.

        What popular shopping places are close to Malmaison London?

        Located in the The City area, Malmaison London is close to great shopping choices like One Fine Thing, Katherine Elizabeth Millinery and Hearts of London.

        What are popular attractions near Malmaison London?

        Guests at Malmaison London can easily visit Tower of London, St. Paul's Cathedral and Sky Garden located in the The City area.

        What popular natural sightseeing spots are close to Malmaison London?

        Malmaison London is located in the The City area, which is famous for natural sightseeing destinations such as Gray’s Inn and Lincoln's Inn (Inns of Court).

        See map

        Explore the neighborhood

        What people love about Malmaison London

        • 9.6

          Exceptional
          Cleanliness

          "I have stayed here a few times for work in recent weeks, there is always the same lovely lady on the front desk, the place is clean and quiet."

          Anna

          |

          September 9, 2021

        • 9.6

          Exceptional
          Location

          "Great location."

          Chloé

          |

          October 12, 2022

        • 8.8

          Excellent
          Location

          "Ideally situated close to the Barbican Underground."

          Sue

          |

          April 18, 2019

        Property ranking|Compared to 7,446 London properties
        See all rankings
        Room comfort score
        8.8/10
        Cleanliness score
        8.9/10
        Value for money score
        8/10
        Service score
        8.5/10
        Better than
        99
        %
        of London properties
        Better than
        98
        %
        of London properties
        Better than
        97
        %
        of London properties
        Better than
        97
        %
        of London properties
        Overall rating:

        8.3

        Excellent
        1,210 reviews
        Cleanliness
        8.9
        Facilities
        7.9
        Location
        8.7
        Read all reviews >
        More about Malmaison London

        More about Malmaison London

        Malmaison London

        For travelers who want to take in the sights and sounds of London, Malmaison London is the perfect choice. Its convenient location right in the city center allows you more time to see all that London has to offer. Are you seeking the true London? Experiencing the best of the city's culture is easy with a stay at Malmaison London, located merely 2.3 km from London Eye.
        At Malmaison London, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring London is made even more convenient with the taxi services available at the hotel. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes.
        For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Malmaison London. For health reasons, smoking is not permitted anywhere inside the hotel.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at Malmaison London. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.


        Around the property

        Don't miss out on all that London has to offer! A great museum trip can be had at The British Museum located 1.9 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 2.1 km away, an item on every checklist of those who travel to London.


        Reasons to stay here

        Compared to other accommodations in London, facilities here are rated higher than 97% of them.
        Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
        According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in London.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.9

        Most talked about facilities

        Breakfast

        6 mentions

        Food & Dining

        3 mentions

        Housekeeping

        3 mentions

        Languages spoken
        • English
        • French
        • Spanish
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas
        Dining, drinking, and snacking
        • Alternative meal arrangement
        • Bar
        • Restaurants
        • Room service [24-hour]
        Cleanliness and safety
        • Anti-viral cleaning products
        • Breakfast in room
        • Cashless payment service
        • First aid kit
        • Hand sanitizer
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Safe dining setup
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Services and conveniences
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Heating in public area
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        For the kids
        • Kids meal
        Access
        • Check-in/out [express]
        • Check-in [24-hour]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Smoke alarms
        Getting around
        • Car park [nearby]
        • Taxi service

        Food and dining

        Breakfast options
        • Continental
        • Vegetarian
        Restaurants on site
        Chez Mal Brasserie
        • Cuisine: French, British
        • Menu: Buffet

        Location

        18-21 Charterhouse Square, The City, London, United Kingdom, EC1M 6AH
        Excellent
        Location

        8.7

        Airports
        • London City Airport (LCY)
          10.4 km 31 min drive
        • Heathrow Airport (LHR)
          25.2 km 55 min drive
        Public transportation
        • Barbican Tube Station
          100 m 3 min walk
        • St. Paul's Tube Station
          600 m
        Hospital or clinic
        • Barbican Orthodontic Clinic
          90 m
        Shopping
        • Camden Market
          4.0 km
        Convenience store
        • WHSmith
          680 m 7 min drive
        Cash withdrawal
        • ATM
          120 m 3 min walk

        What's nearby

        Popular landmarks
        • The British Museum
          1.9 km
        • Tower of London
          2.1 km
        • London Eye
          2.3 km
        • Tower Bridge
          2.3 km
        • National Gallery
          2.3 km
        • Big Ben
          2.8 km
        • Buckingham Palace
          3.6 km
        • Madame Tussauds London
          3.9 km
        • V&A - Victoria and Albert Museum
          5.7 km
        • Natural History Museum
          5.9 km
        Nearby landmarks
        • Black Death Burial Pit
          70 m
        • Charterhouse Bar
          80 m
        • Barbican Orthodontic Clinic
          90 m
        • Barbican Tube Station
          100 m
        • Charterhouse
          120 m
        • St Bartholomew-the-Great
          150 m
        • The Museum of the Order of St John
          170 m
        • St Botolph's Aldgate
          170 m
        • Fabric
          210 m
        • One Fine Thing
          230 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-12 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Any type of extra bed or child's cot/crib is available upon request and needs to be confirmed by the management.

          Supplements are not calculated automatically in the total costs and will have to be paid for separately upon check-in/check-out.
        • Breakfast offers include continental breakfast, full English breakfast is available for an additional charge.
        • Dog are allowed in designated guest rooms for a charge of GBP 20 per night. Please notify the hotel in advance.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until11:00
        Extras
        • Breakfast charge (unless included in room price)18 GBP
        • Daily Internet/Wi-Fi fee0 GBP
        The property
        • Non-smoking rooms/floorsyes
        • Number of bars/lounges1
        • Number of restaurants1
        • Number of rooms 97

        Reviews of Malmaison London from real guests

        Provided by verified guests of Agoda
        8.3
        /
        10
        Cleanliness8.9
        Facilities7.9
        Location8.7
        Room comfort and quality8.8
        Service8.5
        Value for money8.0
        High score for London
        Rating
        9+ Exceptional (23)
        8-9 Excellent (15)
        7-8 Very Good (13)
        6-7 Good (4)
        <6 Below Expectation (3)
        Time of the year
        Mar - May (15)
        Jun - Aug (14)
        Sep - Nov (12)
        Dec - Feb (17)
        All guests (113)
        All languages

        Show reviews that mention 

        Showing 58 verified guest comments
        123
        10.0
        Exceptional
        Barry from Singapore
        Couple
        Stayed 7 nights in December 2016

        Malmaison London - You Rocked Our World!”

        London was the last leg of our UK tour. We didn't know what to expect when we booked Malmaison on Charterhouse but judging from the pictures, we thought it would be a nice end to our trip. When we got to the hotel and walked in, a cool vibe emanated from the hotel lobby - cool decor, nice funky house music playing at a comfortable volume. Check-in was fast and the reception staff was just totally helpful. When we got to the room and opened the door, (we were in Room 208 by the way), our jaws literally dropped. The room was huge! The previous few hotels were good but rooms were never this huge - we could both open up our full size luggages and still have space to prance around. Facing us was a day bed/lounger in classy black leather. There was a small little coffee table with 2 comfy chairs to enjoy the great complimentary hot beverages available. Mega-huge Samsung TV hung across the bed. The bed .... On the bed was so comfortable it made each morning extremely excruciating trying to pry ourselves away from the sheets. The toilet...the size....the layout...fantastique! The complimentary toiletries had messages printed on them that were hilarious "The Best Shampoo You'll Ever Steal" and "Bodywash Better Than You Have At Home"...They were so wonderful to use that I heeded Malmaison's advice and stole them! The location of the hotel was also great. 5 minutes westward walk to the Barbican Underground Station, and 8-10 minutes eastward walk to the Chancery Lane Underground Station. If you're up for a leisurely walk, the Tower Bridge is just 25 minutes away and it's also not too far off to the funky part of town called Shoreditch and Redchurch Street. The hotel is easy assessible but yet situated in a quiet part of town where there isn't much noise. What could one ask for? A couple of simple suggestions to the hotel folks: 1) In room 208, we could hear the folks throwing out the garbage at night. It didn't bother us coz we're late owls and sound sleepers, but for t

        Reviewed January 03, 2017

        See room deals

        Thank you for your feedback Regards Stephanie - GM

        Responded January 18, 2018
        Malmaison London
        8.8
        Excellent
        Peter from United Kingdom
        Couple
        Stayed 1 night in October 2016

        Great Agoda price, shame about the bar”

        For £80 or the abouts through an advanced booking deal was a snip for a central London Hotel. The room allocated was on the 6th floor, top of the building, with a bit of a sloping ceiling. Big enough but not grand. Have heard of smaller rooms in other hotels for the full rate. Breakfast is extra, and judging by the price charged for an in room breakfast basket, £15 each, I guess the real thing would be as much if not more and not good value. As a treat went by taxi £10, to the Wolsey, and had breakfast for near the same price, better and in a grander setting. Incidentally there looks to be a nice coffee/breakfast next door to the hotel. Also the hotel itself down by allocating the lounge bar to a private dinning function. The basement bar was empty; not at all inviting on this occasion. But there are a whole bunch of wine bars and pubs only a matter of yards from the hotel. Treat yourselves and go to the top floor of Smiths of Smithfield (a 5-10 minute walk) and take a drink on the roof top terrace with a view including a distant St Pauls. There are heaters if its a bit chilly.

        Reviewed October 29, 2016

        See room deals

        10.0
        Exceptional
        Shelly from United Kingdom
        Couple
        Stayed 1 night in February 2017

        Great hotel in a great location ”

        The Malmaison stood out from start to finish, very polite and welcoming reception staff. We was lucky to be offered an upgrade and was accommodated on the 6th floor in a suite! Wow, room was amazing, so spacious and luxurious , absolutely beautiful and spotlessly clean. The bar area was well presented and the Restuarant area where breakfast was served was very comfortable and decorated to a high standard. Plenty on offer at breakfast time , either a continental or full english available with other options such as porridge, eggs benedict , English muffins and waffles all freshly made. The food tasted amazing , piping hot and incredibly well presented. We cannot fault our stay in this hotel, the staff team and hosts within the bar area we're all very welcoming . We will be returning to enjoy another stay in this beautiful hotel in the summer.

        Reviewed February 05, 2017

        See room deals

        Thank you for your feedback. Regards Stephanie - GM

        Responded January 18, 2018
        Malmaison London
        9.6
        Exceptional
        Paula from United Kingdom
        Solo traveler
        Stayed 1 night in June 2016

        Great Location”

        Splendid location in the city for Barbican, underground, shops and food. Good price. Lovely room, well equipped with everything in it. Very clean. Comfy double bed. A bit small for 2 people but very adequate for one. I like Malmaisons chain of quirky buildings. Helpful front of house staff. Recommend.

        Reviewed July 03, 2016

        See room deals

        9.2
        Exceptional
        Hannah from United Kingdom
        Couple
        Stayed 1 night in August 2018

        Perfect for romantic weekend away”

        Really enjoyed our stay here, was a nice half an hour stroll to Covent Garden so location was perfect for our stay. The room was amazing, huge shower and one of the comfiest beds I’ve ever slept in, I didn’t want to leave! Will definitely think of Malmaison whenever I book a hotel from now on.

        Reviewed August 20, 2018

        See room deals

        8.4
        Excellent
        Gudrun from United Kingdom
        Business traveler
        Stayed 1 night in August 2018

        Cool oasis”

        Typical eclectic Malmaison decor which I expect. Big plus point is the quiet location and air conditioned bedrooms.

        Reviewed August 03, 2018

        See room deals

        10.0
        Exceptional
        JUDITH from United Kingdom
        Couple
        Stayed 2 nights in January 2018

        Comfortable & Large ”

        Had a Club Room. Very comfortable bed and pillows. Lots of cushions. Huge TV opposite bed. Lots of space for clothes and luggage. Large bathroom with lovely toiletries. The room had all we needed and if it didn't then a phone call would get the it for us. Had drinks at bar and 50% off menu in restaurant. Breakfast for £16 each delivered to room. Great location for us visiting Barbican but also easy to get places on buses underground and Uber. Would go back again.

        Reviewed January 15, 2018

        See room deals

        Thank you for your lovely feedback. Pleased you found the room to be comfortable. Glad you like our food and beverage offers and our convenient location. We hope to see you soon. Regards Stephanie - GM

        Responded January 18, 2018
        Malmaison London
        10.0
        Exceptional
        Nathan from Hong Kong SAR, China
        Solo traveler
        Stayed 1 night in December 2017

        Super comfy!”

        Great base for London city!

        Reviewed March 10, 2018

        See room deals

        8.8
        Excellent
        David from Australia
        Couple
        Stayed 5 nights in January 2017

        Great sized room ”

        Plenty of space for 2 travellers with luggage. Convenient location with a short walk to buses and the tube, or a little further to walk into the city.

        Reviewed January 16, 2017

        See room deals

        Thank you for your feedback. Regards Stephanie - GM

        Responded January 18, 2018
        Malmaison London
        10.0
        Exceptional
        Nicola from United Kingdom
        Couple
        Stayed 2 nights in December 2017

        Quiet Hotel in London”

        I love this hotel as it is so quiet but near Farringdon and Barbican. The bar is great. Good selection of cocktails and wine. Dark and sultry adds to the atmosphere.

        Reviewed January 31, 2018

        See room deals

        Thank you so much for your review. Hope to see you soon. Regards Stephanie - GM

        Responded February 01, 2018
        Malmaison London
        8.0
        Excellent
        Julian from United Kingdom
        Couple
        Stayed 1 night in August 2018

        Very good”

        The air con was either not working or working very badly when we were there, despite or perhaps because of the 32 degree heat? There was a fan in the room, which suggest that this was not a new occurrence, but we were not told about any problems. Consequently we had very sleep. We have asked for an explanation but received nothing as yet. The shower controls were incomprehensible and the shower handle was not connected and fell off. The staff were lovely and efficient.

        Reviewed August 08, 2018

        See room deals

        9.2
        Exceptional
        Caroline from United Kingdom
        Business traveler
        Stayed 3 nights in April 2018

        Second stay worth getting an upgraded room ”

        The room was spacious and beautiful, the staff were very welcoming, exceptional service in the restaurant, great hot breakfast and the best steak I’ve had this year!

        Reviewed April 24, 2018

        See room deals

        8.0
        Excellent
        Toh from Singapore
        Couple
        Stayed 3 nights in March 2017

        Very good”

        The room is a bit small but very clean and cosy. Location is alright, it was near Barbican station but it was closed for the weekend on the day we arrived (due to some lines maintenance going on) so we had to walk to the next nearest station which was Moorgate -- it was quite a far walk i must say! Staff is very friendly and helpful.

        Reviewed August 24, 2017

        See room deals

        Thank you for your feedback. Regards Stephanie - GM

        Responded January 18, 2018
        Malmaison London
        8.8
        Excellent
        ALEX from United Kingdom
        Couple
        Stayed 2 nights in November 2018

        Great place for a weekend break”

        Stylish, comfortable rooms, good restaurant, very quiet. Well located for the Barbican centre and only 5 mins walk from the tube station.

        Reviewed November 15, 2018

        See room deals

        8.3
        Excellent
        Eva from United Kingdom
        Couple
        Stayed 1 night in September 2014

        Wedding stay”

        Location, very comfortable bed & good shower

        Good but breakfast prices not clear. We thought full price of cooked breakfast was included in bed and breakfast rate and it was not.

        Reviewed September 12, 2014

        See room deals

        8.8
        Excellent
        Sue from United Kingdom
        Solo traveler
        Stayed 1 night in April 2019

        Small Comfortable Room”

        Ideally situated close to the Barbican Underground. Room, though on the cosy side, was clean and comfortable.

        Reviewed April 19, 2019

        See room deals

        8.4
        Excellent
        Lee from South Korea
        Solo traveler
        Stayed 2 nights in April 2017

        ###”

        very clean and classical yet, a little far from the city center.

        Reviewed June 19, 2017

        See room deals

        Thank you for your feedback. Regards Stephanie - GM

        Responded January 18, 2018
        Malmaison London
        7.7
        Very good
        Frederik from Denmark
        Couple
        Stayed 2 nights in January 2015

        Good value”

        room, value and offerings

        It was quite nice, a bit problematic as they normally dont get bookings via Agoda, so they said they did not get the money, though i could see they had already been taken. So take care here. Besides that, room was OK, the bed a bit small but we did opt fo rthe cheapest. Good value definitely and we would go again.

        Reviewed January 27, 2015

        See room deals

        9.0
        Exceptional
        Victoria from United Kingdom
        Business traveler
        Stayed 1 night in June 2015

        Stay”

        The decor was lovely. Nice spacious room with avert comfy bed

        I enjoyed my stay as the bed was very comfy. The food although very expensive was enjoyable. The only problem was the location. It took us a while to find

        Reviewed June 09, 2015

        See room deals

        9.2
        Exceptional
        Andrew from United Kingdom
        Couple
        Stayed 2 nights in August 2018

        Tourism base”

        2 minutes to tube useful. Quiet location. Decent breakfast. Rooms ok, no real view from ours, but comfortable as a base.

        Reviewed August 31, 2018

        See room deals

        123
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