Malmaison London
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Malmaison London

18-21 Charterhouse Square, The City, London, United Kingdom, EC1M 6AH
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Cosy Double Room - Bedroom Malmaison London
Cosy Double Room - Bedroom
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    Interior view Malmaison London
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     Malmaison London

    Malmaison London Reviews

    8.4
    Excellent
    /10
    (97 reviews)See what guests said
    8.8
    Excellent

    "Stylish, comfortable rooms, good restaurant, very quiet."

    ALEX

    -

    November 15, 2018

    8.9
    Excellent cleanliness
    Recommended by 81% of guests

    Things you’ll love about Malmaison London

    Things you'll love

    • 100 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • British Museum1.88 km
  • Tower of London2.11 km
  • London Eye2.32 km
  • Tower Bridge2.33 km
  • Big Ben2.8 km
  • Westminster Abbey2.84 km
  • Houses of Parliament2.95 km
  • St. James's Park3.07 km
  • Buckingham Palace3.64 km
  • Camden Market4.24 km
  • Value for money8.0
    Location rating8.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport10.4 km

    Rooms available at Malmaison London

    8.8
    Excellent
    Room comfort & quality
    Club Double Room
    Club Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Charterhouse Square View Superior Double Room
    Charterhouse Square View Superior Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 24 m²/258 ft²
    • Shower
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    Cosy Double Room
    Cosy Double Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 double bed
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    Charterhouse Square View Standard Double Room
    Charterhouse Square View Standard Double Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Charterhouse Square Club room
    Charterhouse Square Club room
    ...
      Enter dates to see prices
      Club Double
      Club Double
      ...
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        Standard Double
        Standard Double
        ...
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          Run of House
          Run of House
          ...
          • Shower
          Enter dates to see prices

          What people love about Malmaison London

          • 9.6
            Exceptional

            "Lovely room, well equipped with everything in it."

            Paula

            |

            July 3, 2016

          • 9.2
            Exceptional

            "Quiet location."

            Andrew

            |

            August 31, 2018

          • 9.2
            Exceptional

            "Decent breakfast."

            Andrew

            |

            August 31, 2018

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          More about Malmaison London

          More about Malmaison London

          8.4
          Excellent

          "Typical eclectic Malmaison decor which I expect."

          Gudrun

          |

          August 3, 2018

          An overview

          Show less

          What they offer

          7.6
          Very good

          "Love the style and atmosphere!"

          Erik

          |

          November 18, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          British cuisine
          British cuisine
          Hix Oyster & Chop House
          220 m British, European, Seafood
          The Grill on the Market
          270 m British, European, Steakhouse
          Haberdashers' Hall
          300 m British, European
          American cuisine
          American cuisine
          Chez Mal
          80 m American, British, European
          Lazy Bones
          200 m American, Bar, Pub
          Sports Bar & Grill Farringdon
          270 m American, Bar, British
          European cuisine
          European cuisine
          Cellar Gascon
          200 m European, French, Spanish
          Cote Brasserie- Barbican
          510 m European, French, Gluten Free
          Bleeding Heart Bistro
          510 m European, French

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Reviews of Malmaison London from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (97)Booking.com Reviews (1300)
          8.4
          /
          10
          Cleanliness8.9
          Facilities8.0
          Location8.6
          Room comfort and quality8.8
          Service8.5
          Value for money8.0
          All languages
          All guests (97)
          All room types
          Showing 55 verified guest comments
          123
          8.8
          Excellent
          Sue from United Kingdom
          Solo traveler
          Cosy Double Room
          Stayed 1 night in April 2019

          Small Comfortable Room”

          Ideally situated close to the Barbican Underground. Room, though on the cosy side, was clean and comfortable.

          Reviewed April 19, 2019
          4.8
          ros from United Kingdom
          Business traveler
          Charterhouse Square View Standard Double Room
          Stayed 1 night in November 2018

          Poor service and poor food”

          Room was really nice but over priced as an all round package. Food poor quality and overpriced, breakfast service and food quality and choice very poor.

          Reviewed November 23, 2018
          7.6
          Very good
          Erik from Netherlands
          Business traveler
          Charterhouse Square View Standard Double Room
          Stayed 2 nights in November 2018

          As always a great stay!”

          Love the style and atmosphere!

          Reviewed November 18, 2018
          8.8
          Excellent
          ALEX from United Kingdom
          Couple
          Standard Double Room
          Stayed 2 nights in November 2018

          Great place for a weekend break”

          Stylish, comfortable rooms, good restaurant, very quiet. Well located for the Barbican centre and only 5 mins walk from the tube station.

          Reviewed November 15, 2018
          9.2
          Exceptional
          Andrew from United Kingdom
          Couple
          Standard Double Room
          Stayed 2 nights in August 2018

          Tourism base”

          2 minutes to tube useful. Quiet location. Decent breakfast. Rooms ok, no real view from ours, but comfortable as a base.

          Reviewed August 31, 2018
          9.2
          Exceptional
          Hannah from United Kingdom
          Couple
          Standard Double Room
          Stayed 1 night in August 2018

          Perfect for romantic weekend away”

          Really enjoyed our stay here, was a nice half an hour stroll to Covent Garden so location was perfect for our stay. The room was amazing, huge shower and one of the comfiest beds I’ve ever slept in, I didn’t want to leave! Will definitely think of Malmaison whenever I book a hotel from now on.

          Reviewed August 20, 2018
          8.0
          Excellent
          Julian from United Kingdom
          Couple
          Club Double Room
          Stayed 1 night in August 2018

          Very good”

          The air con was either not working or working very badly when we were there, despite or perhaps because of the 32 degree heat? There was a fan in the room, which suggest that this was not a new occurrence, but we were not told about any problems. Consequently we had very sleep. We have asked for an explanation but received nothing as yet. The shower controls were incomprehensible and the shower handle was not connected and fell off. The staff were lovely and efficient.

          Reviewed August 08, 2018
          7.6
          Very good
          Beth from United States
          Solo traveler
          Club Double Room
          Stayed 1 night in August 2018

          Very good”

          The air conditioning did not work.

          Reviewed August 08, 2018
          8.4
          Excellent
          Gudrun from United Kingdom
          Business traveler
          Club Double Room
          Stayed 1 night in August 2018

          Cool oasis”

          Typical eclectic Malmaison decor which I expect. Big plus point is the quiet location and air conditioned bedrooms.

          Reviewed August 03, 2018
          8.8
          Excellent
          Angela from United Kingdom
          Couple
          Standard Double Room
          Stayed 1 night in July 2018

          Excellent”

          Thoroughly enjoyed our stay

          Reviewed July 06, 2018
          9.2
          Exceptional
          Caroline from United Kingdom
          Business traveler
          Club Double Room
          Stayed 3 nights in April 2018

          Second stay worth getting an upgraded room ”

          The room was spacious and beautiful, the staff were very welcoming, exceptional service in the restaurant, great hot breakfast and the best steak I’ve had this year!

          Reviewed April 24, 2018
          10.0
          Exceptional
          Nathan from Hong Kong
          Solo traveler
          Standard Double Room
          Stayed 1 night in December 2017

          Super comfy!”

          Great base for London city!

          Reviewed March 10, 2018
          10.0
          Exceptional
          Nicola from United Kingdom
          Couple
          Club Double Room
          Stayed 2 nights in December 2017

          Quiet Hotel in London”

          I love this hotel as it is so quiet but near Farringdon and Barbican. The bar is great. Good selection of cocktails and wine. Dark and sultry adds to the atmosphere.

          Reviewed January 31, 2018

          Thank you so much for your review. Hope to see you soon. Regards Stephanie - GM

          Responded February 01, 2018
          Malmaison London
          6.0
          michael from Australia
          Solo traveler
          Standard Double Room
          Stayed 14 nights in December 2017

          Above average”

          I was there over festive season and any request at reception bar one on my whole time I got push back on... just amazing the lack of customer/guest focus with one individual essentially so stuck on adhering to the 'process'' and the ''rules'' she clearly should not be a customer facing person - it was a super negative for the whole stay.

          Reviewed January 21, 2018

          Thank you for your review. Regards Stephanie - GM

          Responded February 01, 2018
          Malmaison London
          10.0
          Exceptional
          JUDITH from United Kingdom
          Couple
          Club Double Room
          Stayed 2 nights in January 2018

          Comfortable & Large ”

          Had a Club Room. Very comfortable bed and pillows. Lots of cushions. Huge TV opposite bed. Lots of space for clothes and luggage. Large bathroom with lovely toiletries. The room had all we needed and if it didn't then a phone call would get the it for us. Had drinks at bar and 50% off menu in restaurant. Breakfast for £16 each delivered to room. Great location for us visiting Barbican but also easy to get places on buses underground and Uber. Would go back again.

          Reviewed January 15, 2018

          Thank you for your lovely feedback. Pleased you found the room to be comfortable. Glad you like our food and beverage offers and our convenient location. We hope to see you soon. Regards Stephanie - GM

          Responded January 18, 2018
          Malmaison London
          8.0
          Excellent
          Toh from Singapore
          Couple
          Cosy Double Room
          Stayed 3 nights in March 2017

          Very good”

          The room is a bit small but very clean and cosy. Location is alright, it was near Barbican station but it was closed for the weekend on the day we arrived (due to some lines maintenance going on) so we had to walk to the next nearest station which was Moorgate -- it was quite a far walk i must say! Staff is very friendly and helpful.

          Reviewed August 24, 2017

          Thank you for your feedback. Regards Stephanie - GM

          Responded January 18, 2018
          Malmaison London
          8.4
          Excellent
          Lee from South Korea
          Solo traveler
          Standard Double Room
          Stayed 2 nights in April 2017

          ###”

          very clean and classical yet, a little far from the city center.

          Reviewed June 19, 2017

          Thank you for your feedback. Regards Stephanie - GM

          Responded January 18, 2018
          Malmaison London
          6.4
          Good
          Gary from United Kingdom
          Business traveler
          Standard Double Room
          Stayed 1 night in May 2017

          Second stay ”

          Have stayed twice now. Lovely rooms, good food.

          Reviewed May 26, 2017

          Thank you for your feedback Regards Stephanie - GM

          Responded January 18, 2018
          Malmaison London
          8.0
          Excellent
          Daniel from United Kingdom
          Couple
          Club Double Room
          Stayed 1 night in December 2016

          Very nice”

          Decent

          Reviewed March 18, 2017

          Thank you for your lovely feedback. Regards Stephanie - GM

          Responded January 18, 2018
          Malmaison London
          9.6
          Exceptional
          Qi from Singapore
          Business traveler
          Club Double Room
          Stayed 13 nights in February 2017

          Exceptional”

          Regular breakfast doesn't include eggs or bacon hence would be worth topping up a few pounds for the a lar carte

          Reviewed March 12, 2017

          Thank you for your feedback. Regards Stephanie - GM

          Responded January 18, 2018
          Malmaison London
          123
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          Malmaison London
          |Excellent 8.4
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          • Excellent location
          • British Museum
          • Barbican Tube Station is within 0.1 km