Malmaison Manchester
HD Image
Bedroom Malmaison Manchester
Lobby Malmaison Manchester
Fitness center Malmaison Manchester
See all 65 photos
Removed from saved list
8.5
Excellent
/10
(111 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Bupa Health Centre Manchester Piccadilly90 m
  • The Beer Keller110 m
  • Empire Emporium, Manchester150 m
  • Street Food Market at Piccadilly210 m
  • Manchester Roadhouse220 m
  • Piccadilly Railway Station310 m
  • Greater Manchester Police Museum330 m
  • Gay Village360 m
  • Vinyl Exchange360 m
  • Oxfam Original360 m
  • Free Wi-Fi

    Malmaison Manchester

    1-3 Piccadilly, Manchester City Center, Manchester, United Kingdom, M1 3AQ - See map
    "Rooms clean, staff friendly and helpful excelent fascilities, although would prefer instant coffee/hot chocolate in rooms."
    Amanda - September 5, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Excellent comfort
    8.9 room quality and comfort
    • 310 meters to public transportation

    • Located in heart of Manchester

    • Free Wi-Fi in all rooms!

    • Sauna

    • Daily housekeeping

    Property ranking|Compared to 1,569 Manchester properties
    See all rankings
    Room comfort score
    8.9/10
    Location score
    9.1/10
    Review score - United States
    8.1/10
    Service score
    8.6/10
    Better than
    99
    %
    of Manchester properties
    Better than
    98
    %
    of Manchester properties
    Better than
    98
    %
    of Manchester properties
    Better than
    97
    %
    of Manchester properties
    Value for money7.8
    Distance to city center1.7 Miles
    Location rating9.1
    Nearest airportManchester Airport (MAN)
    Distance to airport13.4 km

    Rooms available at Malmaison Manchester

    8.9
    Excellent
    Room comfort & quality
    Standard Double
    Standard Double
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Small Double Room
    Small Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Superior Double Room (Double bed)
    Superior Double Room (Double bed)
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Suite
    Suite
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Malmaison Manchester

    • 10.0
      Exceptional
      Staff 

      "Really comfortable bed, excellent location and friendly staff."

      Dave

      |

      June 28, 2018

    • 8.4
      Excellent
      Spaciousness

      "Nice size room, very comfortable and very helpful staff."

      Jim

      |

      May 5, 2016

    • 9.2
      Exceptional

      "We would stay again it was great at Christmas time"

      Louise

      |

      December 16, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Malmaison Manchester

    More about Malmaison Manchester

    10.0
    Exceptional

    "The hotel was perfect, near to everything and the staff were..."

    Jennifer

    |

    July 29, 2017

    An overview

    Show less

    Most talked about facilities

    Breakfast
    12 mentions
    Housekeeping
    5 mentions
    Food & Dining
    4 mentions
    Car Park
    1 mention

    What they offer

    9.6
    Exceptional
    Staff 

    "I had a great stay and the facilities and staff are excellen..."

    Peter

    |

    May 20, 2017

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental
    Vegetarian

    Restaurants on site

    Chez Mal Brasserie
    Cuisine:American, British
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less
    Most helpful reviews for Malmaison Manchester
    Business traveler
    Stayed 1 night in April 2018
    Standard Double
    Exceptional9.2
    Lovely hotel I always enjoy staying here and it's the staff that make the difference, very friendly and helpful. Room decor and toiletries are top quality. Sports channels on the room TV is always a bonus. Beds are really comfortable, great curtains and effective air conditioning. My only issue was that the carpet in my room was a bit stained and really needed to be changed. That said, the Malmaison is always one of my favourite choices when the price is right.
    Keithfrom IrelandReviewed April 12, 2018
    Business traveler
    Stayed 1 night in June 2017
    Standard Twin Room
    Exceptional9.2
    Great location I love the location and the decor. Staff are very friendly and pleasant. Lobby was a bit dirty but overall the cleanliness of the room was excellent. Room was quiet, air conditioning was efficient. Breakfast was good. I will use this hotel again.
    Keithfrom IrelandReviewed June 12, 2017
    Solo traveler
    Stayed 1 night in January 2017
    Exceptional9.6
    Fantastic Customer ServiceAs my last night on a 15 day trip around England, I picked out Malmaison as the place to stay before the long flight back to Australia. The customer service was friendly from the outset, although my double room was disappointing. There were problems with the heating & the fridge didn't work. After ringing to complain, the response was phenomenal. The wonderfully friendly and reactive Kate upgraded me into a plush suite, with seperate living room, along with a. Complimentary cocktail. Susbsequently, I made my way to the airport (access to train station is excellent) refreshed and relaxed. Kate & the team, thanks for making me feel special!
    Danielfrom AustraliaReviewed January 17, 2017
    Couple
    Stayed 1 night in December 2018
    Standard Double
    Exceptional9.2
    Lovely and festive We enjoyed our stay here, it was lovely at Christmas time , I would give it 8 out of 10. We couldn’t get the heating to work that well it was very hit and miss , the hairdryer was broken , they did bring another one but it took them about 15 minutes. The drinks in general were very expensive . We would stay again it was great at Christmas time
    Louisefrom United KingdomReviewed December 16, 2018
    Business traveler
    Stayed 1 night in January 2019
    Executive Double Room
    Exceptional9.6
    Great Manchester hotelFirst class reception and restaurant
    Stuartfrom United KingdomReviewed January 13, 2019

    Reviews of Malmaison Manchester from real guests

    Overall rating
    8.3
    Excellent
    From 4817 reviews
    Provided by verified guests of
    Agoda Reviews (111)Booking.com Reviews (2934)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.6
    Facilities8.3
    Location9.1
    Room comfort and quality8.9
    Service8.6
    Value for money7.8
    High score for Manchester
    Rating
    9+ Exceptional (30)
    8-9 Excellent (10)
    7-8 Very Good (18)
    6-7 Good (5)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (18)
    Jun - Aug (18)
    Sep - Nov (13)
    Dec - Feb (19)
    All guests (111)
    All room types
    All languages

    Show reviews that mention 

    Showing 68 verified guest comments
    1234
    9.2
    Exceptional
    Keith from Ireland
    Business traveler
    Standard Double
    Stayed 1 night in April 2018

    Lovely hotel ”

    I always enjoy staying here and it's the staff that make the difference, very friendly and helpful. Room decor and toiletries are top quality. Sports channels on the room TV is always a bonus. Beds are really comfortable, great curtains and effective air conditioning. My only issue was that the carpet in my room was a bit stained and really needed to be changed. That said, the Malmaison is always one of my favourite choices when the price is right.

    Reviewed April 12, 2018
    9.2
    Exceptional
    Keith from Ireland
    Business traveler
    Standard Twin Room
    Stayed 1 night in June 2017

    Great location ”

    I love the location and the decor. Staff are very friendly and pleasant. Lobby was a bit dirty but overall the cleanliness of the room was excellent. Room was quiet, air conditioning was efficient. Breakfast was good. I will use this hotel again.

    Reviewed June 12, 2017
    9.6
    Exceptional
    Daniel from Australia
    Solo traveler
    Stayed 1 night in January 2017

    Fantastic Customer Service”

    As my last night on a 15 day trip around England, I picked out Malmaison as the place to stay before the long flight back to Australia. The customer service was friendly from the outset, although my double room was disappointing. There were problems with the heating & the fridge didn't work. After ringing to complain, the response was phenomenal. The wonderfully friendly and reactive Kate upgraded me into a plush suite, with seperate living room, along with a. Complimentary cocktail. Susbsequently, I made my way to the airport (access to train station is excellent) refreshed and relaxed. Kate & the team, thanks for making me feel special!

    Reviewed January 17, 2017
    9.2
    Exceptional
    Louise from United Kingdom
    Couple
    Standard Double
    Stayed 1 night in December 2018

    Lovely and festive ”

    We enjoyed our stay here, it was lovely at Christmas time , I would give it 8 out of 10. We couldn’t get the heating to work that well it was very hit and miss , the hairdryer was broken , they did bring another one but it took them about 15 minutes. The drinks in general were very expensive . We would stay again it was great at Christmas time

    Reviewed December 16, 2018
    9.6
    Exceptional
    Stuart from United Kingdom
    Business traveler
    Executive Double Room
    Stayed 1 night in January 2019

    Great Manchester hotel”

    First class reception and restaurant

    Reviewed January 13, 2019

    Dear Stuart, Thank you for your review! We are delighted that you had an enjoyable stay with us. We look forward to seeing you again in the future. Love Mal x

    Responded August 05, 2019
    Malmaison Manchester
    10.0
    Exceptional
    Jennifer from United Kingdom
    Group
    Standard Twin Room
    Stayed 1 night in July 2017

    Lovely hotel followed by disappointment.”

    We stayed here for a night at the theatre and booked three rooms. The hotel was perfect, near to everything and the staff were polite. Having checked out however, each room had an amount deducted from their debit card which was a similar amount to the price of the room with no explanation as to why. We are still waiting for Malmaison to rectify this early a week later and has left some of our party short for the month which isn't acceptable and has marred our stay there when we were planning on using the hotel again.

    Reviewed July 29, 2017
    8.8
    Excellent
    Michelle from United Kingdom
    Couple
    Executive Double Room
    Stayed 1 night in July 2017

    I'd go back”

    The check in staff were friendly and ensured a warm welcome was given. We got in to our room early which was fantastic!! The location for us was ideal for where we wanted to be in Manchester. Whilst I know there are cheaper hotels, we like to have a treat when we're not with our daughter, so yes I would pay this again. The bar food was lovely and Micheal who worked in there was great! He showed he had a sense of humour as well as a human side! We'd deffo go back!!

    Reviewed July 24, 2017
    4.4
    joey from United States
    Solo traveler
    Standard Double
    Stayed 2 nights in July 2017

    Not what I've come to expect from Malmaison as a Brand”

    Room/Matresss had bad odor and felt very dirty. Computers were down on day of check in which made for chaos and a long dragged out process of being asked to return to front desk in 30 minutes - this began on my early arrival at 9am and continued through till 330pm and the attitude of front desk was - we'll check in is officially at 3pm anyway. Staff unfriendly, stressed out, don't enjoy there job. Not my first time at this hotel - but probably my last. Overall bad experience.

    Reviewed July 12, 2017
    8.4
    Excellent
    Gavin from United Arab Emirates
    Couple
    Standard Double
    Stayed 2 nights in May 2017

    Long weekend away”

    We have now been to Malmaison in Glasgow, Aberdeen and Manchester, this one has great location and consistent with décor and feel of other Malmaison hotels, staff on the whole were pleasant, Starbucks on site is a bonus for those who don't want to pay £16 for breakfast (Like us:-)) one issue with the restaurant but we had an apology by email from hotel before we got home on Monday..

    Reviewed May 30, 2017
    9.6
    Exceptional
    Peter from United Kingdom
    Solo traveler
    Standard Double
    Stayed 1 night in May 2017

    Worth it”

    I had a great stay and the facilities and staff are excellent. Table service in the bar is a nice touch. My only criticism is that the minibar prices are ridiculous. A £1 can of San Pellegrino is for some reason £4.50, and a pretty standard bottle of supermarket Malbec, is £30..

    Reviewed May 20, 2017
    8.0
    Excellent
    MD from Singapore
    Solo traveler
    Stayed 5 nights in December 2016

    Convenient location for transport”

    Excellent location. Continental breakfast was cereal, granola, croissant and fruits. Do not expect big breakfast buffet. Most importantly, met 'Munky' from Korn who had breakfast right in front of me!! Memorable stay

    Reviewed December 13, 2016
    9.6
    Exceptional
    Rebecca from United Kingdom
    Couple
    Stayed 1 night in August 2016

    Amazing venue”

    Thourally enjoyed our stay. I fell in love with the place as soon as I stepped inside, staff were great and rooms were very pretty - modern. I think this hotel is best for couples - there were very raunchy photos located on the floors which children may find offensive. The only negative is that both the night and breakfast the restaurant staff got my drinks order wrong. Other than this amazing experience, I already want to go back!

    Reviewed August 08, 2016
    10.0
    Exceptional
    Litisha from United Kingdom
    Couple
    Stayed 1 night in May 2016

    Beautiful hotel”

    Second time ma can my husband have been her. It's great location, and only 2 mins walk from the train station. Staff were excellent and food is great. Only thing wrong with the room we had second time were lighting in the room wasn't good, not so great applying makeup lol. Will definitely be visiting again.

    Reviewed June 01, 2016
    9.2
    Exceptional
    Kevin from United Kingdom
    Business traveler
    Stayed 2 nights in May 2016

    Central Manchester hotel”

    Ideal location just off Piccadilly Gardens. Good location for the Arena or Conference Centres. Rooms are clean, large and very comfortable beds. The bathrooms are excellent with powerful showers and good quality toiletries. Staff were very welcoming and helpful. The only let down is the price of the breakfast - £16. This may represent the going rate for some hotels but with plenty of competition within two minutes walk it was not a great problem.

    Reviewed May 19, 2016
    8.0
    Excellent
    Julie from United Kingdom
    Couple
    Superior King Room
    Stayed 4 nights in May 2016

    Great location, lovely staff but just needs a bit more focus”

    Second time we've stayed & same issues, always something missing when housekeeping come and clean the room. Nearly every day we had to call for something, slippers, new bathrobes or replenishment of the tea, coffee & biscuits, only needs a bit more focus in that area and it would be great. Car parking is very expensive & some other arrangements should be made to make it a bit more affordable especially if you're staying for several days. On a positive note the Staff are very hospitable & friendly and any requests for room service are handled very promptly. Special mention for Josh on the Front Desk, very helpful, friendly & always smiling.

    Reviewed May 10, 2016
    6.4
    Good
    janice from United Kingdom
    Couple
    Standard Double
    Stayed 1 night in October 2018

    Jan”

    Reception staff v good, but housekeeping poor ,requested bottle opener twice so no mini bar sales there, (still waiting) the bedroom phone wasn't working and we were unable to contact staff from room, bit of a safety issue especially if travelling alone. Neither of these problems were rectified, expected more from a four star hotel. Decor could do with a revamp, looking a bit tired and worn. Great location right next to local shops, bars and train station and easy walking distance to Arena.

    Reviewed October 22, 2018
    9.2
    Exceptional
    David from United Kingdom
    Couple
    Standard Double
    Stayed 1 night in March 2019

    Night away”

    From check in to check out the whole experience was a very present 1

    Reviewed March 17, 2019

    Dear David, Thank you for your review! We are thrilled to read that your stay with us was excellent from start to finish. We look forward to seeing you again in the future. Love Mal x

    Responded August 05, 2019
    Malmaison Manchester
    9.2
    Exceptional
    Jeffery from United Kingdom
    Group
    Superior Twin Room
    Stayed 1 night in August 2018

    Comfortable hotel and great location ”

    Comfortable hotel and great location Hannah was especially helpful and a great asset to the company.

    Reviewed August 13, 2018
    10.0
    Exceptional
    Dave from Australia
    Solo traveler
    Superior King Room
    Stayed 1 night in June 2018

    Great hotel ”

    Really comfortable bed, excellent location and friendly staff. It's always a pleasure staying here.

    Reviewed June 28, 2018
    8.0
    Excellent
    Daniel from United Kingdom
    Couple
    Superior King Room
    Stayed 2 nights in August 2017

    Lovely”

    Lovely

    Reviewed November 22, 2017
    1234
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Malmaison Manchester
    |Excellent 8.5
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Manchester Art Gallery
    • Piccadilly Railway Station is within 0.31 km