Malmaison Newcastle

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

104 Quayside, Newcastle Upon Tyne, Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Highlights

390 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Great View

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Massage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Quayside part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 12 minutes on Agoda.com
Location 9.4
Service 9.0
Cleanliness 8.9
Facilities 8.5

Based on 4,804 verified reviews

Location

9.4

Service

9.0

Cleanliness

8.9

Facilities

8.5

Value for money

8.4

Room comfort and qua...

8.3

See map

9.4Exceptional

Location rating score

Exceptional location
Parking
Available
Closest landmarks
London Bridge Experience & London Tombs
260 m
Foundation
260 m
The Sage Gateshead
360 m
Manors Train Station
390 m
Laing Art Gallery
430 m

Good to know

Value for money8.4
Location rating9.4

Rooms available at Malmaison Newcastle

Excellent
Room comfort & quality

8.3

Junior Suite
...
  • Room size: 26 m²/280 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
  • 1 king bed
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Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Bridge View Twin
...
  • Room size: 18 m²/194 ft²
  • River view
  • 2 single beds
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Bridge View Room
...
  • Room size: 18 m²/194 ft²
  • River view
  • 1 double bed
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Club Deluxe River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 queen bed
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Signature Suite
...
  • Room size: 44 m²/474 ft²
  • Nature view
  • 1 queen bed
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Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • 2 single beds
  • 2 single beds
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Club Deluxe
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
  • 1 king bed
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Standard Double with 2 Double Beds
...
  • Room size: 25 m²/269 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Delight in your vacation the finest way with a drink in your hand at Malmaison Newcastle's bar accessible right in front of your doorstep for when you need a drink or two.

Absolutely! Malmaison Newcastle features fitness center that is fittingly located on site, catering to your active needs to stay in top condition while on holiday getaway. For more details, please contact the property for more information.

While residing at Malmaison Newcastle, delight in your evening or night out at Trent House Soul Bar or Powerhouse Nightclub to get the most out of your nightlife.

Verified past guests that have stayed at Malmaison Newcastle had an average nightly stay of 2 nights at this property.

Malmaison Newcastle's most popular month where verified guests travelers have stayed the most is in May.

The average room rate for Malmaison Newcastle in the past month is 142.27 GBP, compared to city's average of 100.76 GBP.

Verified solo travelers that have stayed at this property have given Malmaison Newcastle an average rating of 8.6. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Malmaison Newcastle an average rating of 8.5. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Malmaison Newcastle an average rating of 8.6. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Malmaison Newcastle an average rating of 9.0. You can look up on more in depth customer testimonials, and feedback for this property down in the review section.

The nearest train, metro, or bus station is Manors Train Station, 393.15 m away from Malmaison Newcastle.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

More about Malmaison Newcastle

More about Malmaison Newcastle

Experience Luxury and Comfort at Malmaison Newcastle

Nestled in the heart of Newcastle upon Tyne, the 4-star Malmaison Newcastle offers a truly remarkable stay for both business and leisure travelers. With its stylish interiors, impeccable service, and convenient location, this hotel is the perfect choice for those seeking a luxurious and comfortable experience. With 122 elegantly designed rooms, Malmaison Newcastle provides a range of accommodation options to suit every guest's needs. Each room is tastefully decorated, featuring modern amenities and plush furnishings that create a warm and inviting atmosphere. Whether you are traveling alone, with a partner, or with your family, you are guaranteed a restful and rejuvenating stay. Check-in at Malmaison Newcastle begins at 3:00 PM, allowing you ample time to settle in and explore the hotel's fantastic facilities. The friendly and attentive staff will ensure a seamless check-in process, ensuring that you feel welcomed from the moment you arrive. After a long day of travel or sightseeing, you can unwind in the comfort of your room, take a refreshing shower, and relax in the cozy bed, knowing that you are in for a delightful stay. When it comes to checking out, you have until 11:00 AM to bid farewell to this exceptional hotel. Take your time to enjoy a leisurely breakfast at the hotel's restaurant, or simply savor the last moments of your stay in the comfort of your room. The flexible check-out time allows you to make the most of your stay, ensuring a stress-free departure. Families traveling with children will be pleased to know that Malmaison Newcastle has a child policy that allows children between the ages of 3 to 12 to stay free of charge. This makes it an ideal choice for families looking to explore Newcastle upon Tyne together. With its central location and family-friendly amenities, Malmaison Newcastle ensures that every member of the family has a memorable and enjoyable stay.

Unwind and Indulge at Malmaison Newcastle's Premier Entertainment Facilities

At Malmaison Newcastle, guests are treated to a wide range of entertainment facilities that are sure to enhance their stay. Whether you're looking to relax after a long day of exploring the vibrant city of Newcastle upon Tyne or simply want to indulge in some well-deserved pampering, this hotel has it all. Start your evening off right at the hotel's stylish bar, where expert mixologists craft exquisite cocktails and provide a lively atmosphere. Sip on a classic martini or try one of their signature creations while enjoying the company of friends or fellow travelers. For those in need of some rejuvenation, Malmaison Newcastle offers a range of spa treatments that will leave you feeling refreshed and revitalized. Unwind with a soothing massage that will melt away any tension or opt for a relaxing sauna session to detoxify and cleanse your body. Indulge in the ultimate pampering experience at the hotel's luxurious spa, where you can indulge in a variety of treatments designed to nourish your body and soul. From facials and body wraps to manicures and pedicures, the skilled therapists will ensure you leave feeling completely pampered and renewed. With its exceptional entertainment facilities, Malmaison Newcastle is the perfect destination for those seeking relaxation, rejuvenation, and a touch of luxury during their stay in Newcastle upon Tyne.

Stay Fit and Active at Malmaison Newcastle's State-of-the-Art Fitness Center

At Malmaison Newcastle, we understand the importance of staying fit and active, even while on vacation. That's why we offer a state-of-the-art fitness center that is perfect for guests looking to maintain their exercise routine or simply unwind after a long day of exploring the city. Our fitness center is equipped with the latest cardio and strength training equipment, ensuring that you have everything you need for a comprehensive workout. Whether you prefer running on the treadmill, lifting weights, or cycling, our fitness center has you covered. With its modern facilities and welcoming atmosphere, you'll feel motivated and energized to achieve your fitness goals during your stay at Malmaison Newcastle.

Convenience Facilities at Malmaison Newcastle

At Malmaison Newcastle, convenience is at the forefront of the guest experience. With a range of facilities designed to make your stay as seamless as possible, you'll feel right at home from the moment you arrive. For those who crave a midnight snack or a delicious meal in the comfort of their room, the 24-hour room service is at your disposal. Whether it's a hearty breakfast, a late-night indulgence, or anything in between, the attentive staff will ensure your cravings are satisfied. Traveling can sometimes mean a pile of laundry waiting to be done. Thankfully, Malmaison Newcastle offers a convenient laundry service, allowing you to keep your wardrobe fresh and clean throughout your stay. Additionally, the hotel provides a dry cleaning service for those special garments that need a little extra care. To ensure a seamless check-in and check-out experience, the hotel offers express check-in/check-out services. This means less time spent waiting and more time to enjoy the vibrant city of Newcastle upon Tyne. The friendly staff is also available to assist with luggage storage, allowing you to explore the city without the burden of heavy bags. With daily housekeeping, you can rest assured that your room will be kept in pristine condition throughout your stay. And for those who need to stay connected, Wi-Fi is available in all rooms and public areas, ensuring you can easily stay in touch with loved ones or catch up on work. Whether you're visiting Newcastle upon Tyne for business or leisure, Malmaison Newcastle's convenience facilities are designed to enhance your stay and provide a hassle-free experience.

Convenient Transport Facilities at Malmaison Newcastle

When it comes to convenient transport facilities, Malmaison Newcastle has you covered. Whether you're arriving by car or need to get around the city, this hotel offers a range of options to suit your needs. For those arriving by car, Malmaison Newcastle provides an onsite car park, ensuring that you can easily park your vehicle and have peace of mind throughout your stay. Please note that car park charges are applied, but the convenience and security offered are well worth it. If you prefer to leave the driving to someone else, the hotel also offers a taxi service. Whether you need a ride to the airport or want to explore the city's attractions, the friendly staff at Malmaison Newcastle can arrange a taxi for you. With these transport facilities in place, you can relax and focus on enjoying your stay at Malmaison Newcastle, knowing that your transportation needs are well taken care of.

Modern Comfort and Amenities at Malmaison Newcastle

At Malmaison Newcastle, you can expect a stay that combines modern comfort with a range of convenient amenities. Each room is equipped with air conditioning, ensuring a comfortable temperature throughout your stay, regardless of the weather outside. Whether you're visiting during the summer heat or the chilly winter months, you can relax and unwind in a perfectly controlled environment. In addition to air conditioning, all rooms at Malmaison Newcastle come with a hair dryer. This essential amenity allows you to style your hair and maintain your desired look effortlessly. No need to worry about packing your own hair dryer or dealing with wet hair. Simply enjoy the convenience of having one readily available in your room. For your entertainment needs, each room is also equipped with satellite/cable TV. Catch up on your favorite shows, watch movies, or stay up to date with the latest news and sports events. With a wide range of channels to choose from, you'll never be short of entertainment options during your stay at Malmaison Newcastle. Experience a comfortable and enjoyable stay at Malmaison Newcastle, where air conditioning, a hair dryer, and satellite/cable TV are just a few of the room facilities provided to ensure your utmost convenience and satisfaction.

Indulge in Culinary Delights at Malmaison Newcastle

At Malmaison Newcastle, dining is an experience that will delight your taste buds and leave you craving for more. With a range of dining facilities to choose from, you can indulge in a variety of culinary delights throughout your stay. Start your day off right with a visit to the breakfast buffet, where a mouthwatering spread of freshly baked pastries, fruits, cereals, and hot dishes awaits. Whether you prefer a hearty English breakfast or a lighter continental option, there is something to satisfy every palate. For a quick pick-me-up or a leisurely afternoon coffee, head to the coffee shop where expert baristas will craft the perfect cup of coffee just the way you like it. Pair it with a delectable pastry or a freshly made sandwich for a delightful snack. When it comes to dinner, the hotel's restaurant is a must-visit. With its chic and contemporary ambiance, it sets the perfect backdrop for a memorable dining experience. Indulge in a menu that showcases the best of local and international cuisine, prepared with the finest ingredients and served with flair. From succulent steaks to fresh seafood and vegetarian delights, there is something to please every palate. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service. Choose from a wide selection of dishes, ranging from comforting classics to gourmet treats, all delivered straight to your door. With daily housekeeping ensuring your room is always clean and tidy, and a range of dining options to suit every taste, Malmaison Newcastle promises a culinary journey that is sure to satisfy even the most discerning food lovers.

Experience Luxury and Comfort at Malmaison Newcastle's Stylish Rooms

Indulge in a truly luxurious stay at Malmaison Newcastle, where you'll find a range of stylish and well-appointed rooms to suit every traveler's needs. From the spacious and elegant Bridge View Room, offering stunning views of the iconic Tyne Bridge, to the comfortable and contemporary Standard Double Room with a queen bed, there is a room type to cater to every preference. Booking your stay at Malmaison Newcastle through Agoda ensures that you not only get access to the best prices available but also guarantees a hassle-free and seamless experience. With Agoda's user-friendly platform, you can easily compare room rates, read reviews from other guests, and make your reservation in just a few simple clicks. So why wait? Book your stay at Malmaison Newcastle on Agoda today and enjoy a delightful and unforgettable experience in the heart of Newcastle upon Tyne.

Discover the Vibrant Quayside in Newcastle upon Tyne

Nestled along the picturesque River Tyne, the Quayside in Newcastle upon Tyne is a vibrant and bustling area that offers a unique blend of history, culture, and entertainment. With its stunning waterfront views, iconic bridges, and a plethora of attractions, the Quayside is a must-visit destination for both locals and tourists alike. Take a leisurely stroll along the Quayside and soak in the charm of the beautifully restored Georgian and Victorian buildings that line the waterfront. Explore the vibrant Quayside Market, held every Sunday, where you can browse through a variety of stalls selling everything from local produce to handmade crafts. For art enthusiasts, the BALTIC Centre for Contemporary Art is a must-visit, showcasing thought-provoking exhibitions from both established and emerging artists. As the sun sets, the Quayside transforms into a lively hub of activity, with its numerous bars, restaurants, and nightclubs coming alive. Enjoy a delicious meal at one of the many award-winning restaurants, offering a wide range of cuisines to suit every palate. For a unique dining experience, head to one of the floating restaurants on the river, where you can indulge in exquisite food while enjoying panoramic views of the city. Whether you're looking to immerse yourself in history, explore contemporary art, or simply enjoy the vibrant atmosphere, the Quayside in Newcastle upon Tyne offers something for everyone. With its stunning views, eclectic mix of attractions, and lively entertainment options, it's no wonder that the Quayside is a favorite destination for locals and visitors alike.

Traveling to Malmaison Newcastle from the Nearest Airports

Located in the vibrant Quayside area of Newcastle upon Tyne, Malmaison Newcastle offers a stylish and luxurious stay for travelers visiting this lively city. Getting to the hotel from the nearest airports is convenient and hassle-free, ensuring a smooth start to your stay. If you are arriving at Newcastle International Airport, the quickest and most convenient way to reach Malmaison Newcastle is by taxi or private car. The journey takes approximately 20 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and the hotel's address can be easily provided to the driver. Alternatively, if you prefer public transportation, you can take the Metro from the airport to the Central Station, and then it's a short walk to the hotel. For travelers arriving at Durham Tees Valley Airport, the journey to Malmaison Newcastle takes around 1 hour by car. Taxis can be hired from the airport, or you can opt for a pre-booked private transfer. Another option is to take a train from Durham Tees Valley Airport Station to Newcastle Central Station, and then walk to the hotel. The train journey takes approximately 1 hour and 20 minutes, offering scenic views along the way. Whichever airport you arrive at, reaching Malmaison Newcastle is a breeze. With its prime location in the heart of Quayside, this stylish hotel is the perfect base for exploring all that Newcastle upon Tyne has to offer.

Discover the Vibrant Surroundings of Malmaison Newcastle

Nestled in the heart of Newcastle upon Tyne, Malmaison Newcastle offers a prime location surrounded by an array of landmarks and attractions. Just a stone's throw away, you'll find the Newcastle Arts Centre, a vibrant hub for local artists and art enthusiasts. Immerse yourself in the thriving arts scene, explore the galleries, and discover unique exhibitions that showcase the city's creative spirit. For football fans, the Gateshead Football Club New Stadium is within easy reach of the hotel. Catch an exhilarating match and experience the electric atmosphere as you cheer on the local team. After the game, head to Crown Posada, a charming historic pub known for its warm ambiance and wide selection of craft beers. Take a leisurely stroll along the picturesque Quayside to the Riverside Sculpture Park, where you can admire stunning contemporary sculptures set against the backdrop of the River Tyne. Culture lovers will be delighted to know that the iconic Mill Volvo Tyne Theatre is just a short distance away. Immerse yourself in the rich history of this Grade I listed building and catch a show in its opulent auditorium. If you're in the mood for live music or sporting events, the nearby Metro Radio Arena is the place to be. From chart-topping artists to thrilling sporting spectacles, this state-of-the-art venue offers a diverse range of entertainment options. History buffs will be captivated by the Black Gate, a medieval fortification that once guarded the entrance to the city. Marvel at its imposing architecture and step back in time as you explore its fascinating exhibits. As you wander along the Quayside, you'll be greeted by the majestic Tyne Bridges, including the iconic King Edward VII Bridge. These architectural marvels offer breathtaking views of the city and are a testament to Newcastle's industrial heritage. For an immersive journey through history, make sure to visit Castle Garth Keep. This ancient Norman fortress offers panoramic views of Newcastle and provides a glimpse into the city's medieval past. With its rich tapestry of landmarks and attractions, the surroundings of Malmaison Newcastle are sure to captivate and inspire every visitor.





A Gastronomic Delight

When it comes to dining options, Malmaison Newcastle is surrounded by a plethora of fantastic restaurants. Just a stone's throw away, you'll find Big Mussel, a seafood lover's paradise. Indulge in their fresh and succulent mussels, served in a variety of mouthwatering sauces. If you're craving some American classics, head over to TGI Friday's in Gateshead. With its lively atmosphere and extensive menu, you can enjoy juicy burgers, sizzling steaks, and their famous loaded potato skins. These are just a taste of the culinary delights awaiting you near Malmaison Newcastle.





Affordable Luxury: Malmaison Newcastle Offers Unbeatable Value

Experience the epitome of luxury without breaking the bank at Malmaison Newcastle. With an average room price of just $168, this boutique hotel offers unbeatable value in the heart of Newcastle upon Tyne. Compared to the average price of a hotel room in the city, which stands at $130, Malmaison Newcastle provides an affordable yet indulgent stay for travelers seeking a touch of elegance. Step into a world of sophistication and style as you enter the beautifully designed rooms at Malmaison Newcastle. Each room is tastefully decorated with contemporary furnishings, ensuring a comfortable and relaxing atmosphere. From plush bedding to modern amenities, no detail has been overlooked. And with an average price of $168, guests can enjoy all these luxurious touches without breaking the bank. Located in the vibrant city center, Malmaison Newcastle is the perfect base for exploring all that Newcastle upon Tyne has to offer. Whether you're visiting for business or pleasure, this hotel provides easy access to popular attractions, trendy restaurants, and bustling nightlife. And with an average room price that is only slightly higher than the city average, Malmaison Newcastle is a top choice for travelers looking for affordable luxury in Newcastle upon Tyne. Book your stay today and experience the perfect blend of comfort, style, and value at Malmaison Newcastle.

Outstanding Location and Exceptional Service

Malmaison Newcastle is a first-class hotel that comes highly recommended by its satisfied guests. With its great location and exceptional service, it is no wonder that visitors are eager to return. The hotel staff is praised for their friendliness and helpfulness, making guests feel welcome and valued. The rooms are not only spacious but also beautifully designed, offering stunning views of the iconic Millennium Bridge. Cleanliness is also a top priority, ensuring a comfortable and enjoyable stay. Whether you are a business traveler or simply looking for a memorable experience, Malmaison Newcastle is the perfect choice.

A Memorable Stay at Malmaison Newcastle

Discover the charm and elegance of Malmaison Newcastle, a hotel that has garnered positive customer reviews for its exceptional service and prime location in the heart of Newcastle upon Tyne. With an impressive overall rating of 8.7, this hotel is a favorite among travelers seeking a memorable stay. One of the standout features of Malmaison Newcastle is its excellent staff performance, which has earned a remarkable rating of 8.8. From the moment you step into the hotel, you'll be greeted by friendly and attentive staff who go above and beyond to ensure your comfort and satisfaction. Whether you need recommendations for local attractions or assistance with any request, the staff at Malmaison Newcastle is always ready to assist you with a warm smile. Another aspect that sets Malmaison Newcastle apart is its unbeatable location, which has received an outstanding rating of 9.3. Situated in the heart of Newcastle upon Tyne, this hotel offers easy access to popular attractions, vibrant nightlife, and a wide range of dining options. Whether you're interested in exploring historic landmarks, shopping in trendy boutiques, or experiencing the city's vibrant cultural scene, you'll find everything within walking distance from the hotel. In addition to its exceptional staff performance and prime location, Malmaison Newcastle also boasts high ratings for cleanliness, facilities, and value for money. With a cleanliness rating of 8.8, you can expect well-maintained and spotless rooms that provide a comfortable and relaxing environment. The hotel's facilities, rated at 8.4, offer a range of amenities to enhance your stay, including a stylish bar and restaurant, a fitness center, and meeting rooms for business travelers. Furthermore, with a value for money rating of 8.2, Malmaison Newcastle provides an excellent balance of quality and affordability. Overall, Malmaison Newcastle is a hotel that consistently receives positive customer reviews for its exceptional service, prime location, cleanliness, and value for money. Whether you're visiting Newcastle upon Tyne for business or leisure, a stay at Malmaison Newcastle promises to be a memorable and enjoyable experience.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Italian
  • Polish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Desk
  • Free bottled water unavailable
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone

Food and dining

Breakfast options
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site
Chez Mal
  • Cuisine: European
  • Menu: Buffet

Location

104 Quayside, Newcastle Upon Tyne, Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Exceptional9.4

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Any type of extra bed or child's cot/crib is available upon request and needs to be confirmed by the management.

    Supplements are not calculated automatically in the total costs and will have to be paid for separately upon check-in/check-out.
  • Parking is available at an additional charge. The maximum height of vehicles going into the parking lot is 2.19 meters. Guests are required to contact the property after receiving the booking confirmation.
  • Dog are allowed in designated guest rooms for a charge of £25 per night & 2nd Dog is GBP 40. Please notify the hotel in advance.
  • When booking 6 rooms or more, different policies and additional supplements will apply, and the property will contact the guest following their reservation.

    The Breakfast inclusive rates include a Full-cooked breakfast and the Dinner inclusive rates include 2 courses from our seasonal menu. Supplements apply to certain items. Inclusions only apply to adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available. Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

    Dogs are allowed in designated guest rooms for a charge of GBP 20 per pet per night. Please notify the hotel in advance.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Daily Internet/Wi-Fi fee0 GBP
  • Breakfast charge (unless included in room price)21 GBP
The property
  • Room voltage240
  • Number of rooms 122
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee10 GBP

Reviews of Malmaison Newcastle from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 9.6
  • 9.6
  • 10
  • 10
  • 10
  • 9.2
  • 6.8
  • 6.4

Most recent

  • Location score 9.4 out of 10 and is a high score in Newcastle upon Tyne
    Location9.4
  • Service score 9 out of 10 and is a high score in Newcastle upon Tyne
    Service9.0
  • Cleanliness score 8.9 out of 10 and is a high score in Newcastle upon Tyne
    Cleanliness8.9
  • Facilities score 8.5 out of 10 and is a high score in Newcastle upon Tyne
    Facilities8.5
  • Value for money score 8.4 out of 10 and is a high score in Newcastle upon Tyne
    Value for money8.4
  • Room comfort and quality score 8.3 out of 10 and is a high score in Newcastle upon Tyne
    Room comfort and quality8.3
High score for Newcastle upon Tyne

Rating

9+ Exceptional (59)
8-9 Excellent (22)
7-8 Very Good (12)
6-7 Good (5)
<6 Below Expectation (8)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 106 verified guest comments
Changed to review page 1
  1. 6.4
    Good
    Spencer from United Kingdom
    Couple
    Guest Room
    Stayed 1 night in October 2025

    “Expensive and a lack of service ”

    I stayed at this hotel for one night on a Friday. On the Monday before my stay, I emailed the hotel directly to ask about parking arrangements and to request a late checkout. By Thursday, I hadn’t received a reply, so I followed up with another email — and to this day, I’ve still had no response. For a hotel of this calibre, I expected communication and service to be seamless, but unfortunately, that wasn’t the case. When checking out, I did a quick look under the bed to make sure I hadn’t left anything behind and found an empty beer can and a half-drunk bottle of sparkling water that weren’t ours. This raised concerns about how thoroughly the room had been cleaned. Overall, I expected a higher standard of attention to detail and customer care from the Malmaison brand.

    Reviewed October 08, 2025
  2. 6.8
    Good
    William from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in September 2025

    “Ok - but clear shortfalls.”

    Nicely positioned hotel on Newcastle quayside especially for those attending gigs at the Glasshouse on the opposite side of the river. We were a man & wife prebooked into one room for one night, room only for £85. On entering the hotel it is grimly dark everywhere and badly needs much better lighting to lift its gloomy aspect and enhance its welcoming ambiance. Reception desk oddly located and not immediately obvious from the quayside entrance. Reception staff were functionally ok without being particularly welcoming and didn’t put themselves out to promote the hotel amenities. Allocated room on 5th floor. Corridor lighting again fairly dim. Room very spacious but again a bit gloomy, not helped by being positioned directly opposite the wall of another building. so outlook distinctly uninspiring. Unable to open the window but craning the neck to the left gave a minuscule glimpse of the river. Room lighting even when full on still failed to lift the dullness. Cleanliness seemed ok. Couldn’t initially check all the room facilities properly as we had to dash out after dumping bags off. Returning late revealed only 1 bath & 1 hand towel - for two people. Not much in the way of bathroom cosmetics or toiletries. In fact there wasn’t even a toilet brush!! Air con/heating system seemed quiet and worked ok albeit slowly. Bed was horrendously soft and had only 2 pillows which both felt as if they’d had the fillings sucked out of them. Found two more pillows in wardrobe which were barely any better. Result - a very poor night’s sleep even though there wasn’t any ambient noise. Definitely not for those with back problems. Visited the pretentious bistro bar which was again quite gloomy in certain areas. Two young male staff were friendly and efficient enough so no complaints there but drinks prices typically exorbitant - one pint and a glass of wine nearly 20 quid: same pint and a small coke nearly £11. We knew we’d not spend much time in the hotel so the negatives didn’t impact us much, but had we’d been staying longer we doubt that we’d have been very satisfied. As frequent visitors to the Glasshouse concert venue we may be inclined to stay at Malmaison again purely for its location. But we’re sure that for other visits there are better options.

    Reviewed September 22, 2025
  3. 9.2
    Exceptional
    Ed from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in September 2025

    “Great”

    Really nice hotel in great location and friendly staff

    Reviewed September 14, 2025
  4. 10.0
    Exceptional
    Carly from United Kingdom
    Couple
    Standard Double Room
    Stayed 2 nights in May 2025

    “Fab Hotel & lovely staff too ”

    Fabulous Hotel, very clean lovely rooms, great two night stay, would stay again it’s literally at the bottom of the Millennium bridge right on the Quayside, The parking 🅿️ is right opposite too at a charge of only £10 per 24 hrs

    Reviewed May 29, 2025
  5. 10.0
    Exceptional
    Warren from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in March 2025

    “Fantastic ”

    Beautiful Hotel, Fantastic location, comfortable bed, aircon - great cocktails

    Reviewed March 23, 2025
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