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Malmaison Reading

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Excellent8.4
Based on 16 reviews
Malmaison Reading
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9.4 Exceptional location
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9.4Location
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

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Room choices
Superior Double Room
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  • Street view
  • 20 m²
  • 1 king bed
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Standard Double
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  • Street view
  • 20 m²
  • 1 double bed
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Club Double Room
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  • Street view
  • 18 m²
  • 1 queen bed
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Double Room
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  • Street view
  • 18 m²
  • 1 queen bed
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Standard Twin Room
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  • Street view
  • 18 m²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (16)
Booking.com Reviews (834)

6.0

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  • Cleanliness 8.6
  • Facilities 7.8
  • Location 9.4
  • Room comfort and quality 8.9
  • Service 8.6
  • Value for money 8.1
Excellent
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 9.5
  • Room comfort and quality 10.0
  • Service 9.5
  • Value for money 8.5
Very good
  • Cleanliness 8.3
  • Facilities 6.5
  • Location 9.7
  • Room comfort and quality 7.3
  • Service 8.3
  • Value for money 7.4
Excellent
  • Cleanliness 8.8
  • Facilities 9.0
  • Location 8.8
  • Room comfort and quality 10.0
  • Service 8.4
  • Value for money 8.8
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  • Double Room
  • Standard Twin Room
  • Superior Double Room

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9.6
Rachel from United Kingdom
Couple
Standard Twin Room
Stayed 1 night in May 2017
Perfect stay ”
Had a great stay at this centrally located hotel. Spacious twin room, spotlessly clean. Only complaint would be that there is no parking and I didn't realise this when I booked. There is a car park close by which hotel residents get a discounted £12 per 24 hour stay. There was some discrepancy between what the hotel told us about extra payment if you went over the 24 hours which we did and we ended up paying another £12 despite the fact we only we 3 hours over our limit. But the hotel itself was fabulous and I would definitely return.
Reviewed May 18, 2017
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9.6
David from United Kingdom
Couple
Double Room
Stayed 1 night in January 2017
Good location”
Very pleasant stay
Reviewed February 02, 2017
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6.0
Colin from United Kingdom
Couple
Superior Double Room
Stayed 1 night in November 2016
Public areas nice, bedrooms not so”
Only stayed one night, so probably not the best reflection of a hotel. Public areas were good. Booked two superior rooms but given one superior and one standard, when challenged room swapped straight away. Second room had what looked like previous occupants short and curlies around the bath. Tiles in shower looked need a good scrub but little effort made because they were slate. I don't mind darker areas for mood but the Lighting is so poor you cannot see to put makeup on. On check in the receptionist confirmed rooms and continental breakfast paid for but we would need to pay £2 each for full English which was absolutely fine, then at checkout we were told we only paid for one breakfast per room. After explaining what we were told at check in she wiped it but it felt begrudgingly and made me feel uncomfortable. Personally I wouldn't return.
Reviewed November 27, 2016
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7.2
Rebecca from United Kingdom
Solo traveler
Superior Double Room
Stayed 1 night in October 2016
Nice hotel let down by welcome”
Lovely room, facilities and additional items in room. Let down a bit by welcome, felt an inconvenience and not very welcoming.
Reviewed October 17, 2016
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7.6
Simon from United Kingdom
Business traveler
Double Room
Stayed 1 night in February 2016
Fine”
A very nice modern hotel.
Reviewed August 21, 2016
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9.2
Joanne from United Kingdom
Business traveler
Double Room
Stayed 1 night in July 2016
O”
O
Reviewed July 24, 2016
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6.8
Leanne from United Kingdom
Couple
Double Room
Stayed 1 night in March 2016
Disappointed. ”
We have stayed at Malmaison before but this stay did not quite meet expectations. The lighting is a joke, the view from the window is another building and we did have to use a torch to find our stuff. Go somewhere else if you are going out for the evening and need to apply makeup or do it before you get there. We also had to use a torch to locate the two useable plug sockets in the room. The other plugs were the the round three pin variety so you may want to pack an adapter. The other thing the torch revealed was the whole room needed a good thorough clean. Based on previous experience the breakfast is normally really good so we decided to pay an extra £15 to include it. However when checking out we were told there was a surcharge of an additional £4 as we had a cooked breakfast?!?! Considering the fruit wasn't ripe, the toast was burnt and we were encouraged to order the cooked breakfast with no mention of the additional charge, I think you have some cheek Malmaison.
Reviewed March 28, 2016
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9.3
Scott from United Kingdom
Couple
Double Room
Stayed 1 night in December 2015
Nice Stay”
Location, Staff, the blackness
We only stayed one night at the Malmaison, but it was a pleasant stay. We asked for a quiet room as it is located between two music bars and we didn't really hear a thing. It was a week night however and Reading is a fairly sleepy town, so it wasn't exactly bustling, and we were very happy to get a good night sleep after a long haul flight into the UK. Some people complain regarding the fact that the walls are black, but I think that's what gives this hotel it's character. Not quite as chic as the Muse in Bangkok, but it still looks pretty cool. We also passed through Reading on our way back to Heathrow (hotel is situated directly opposite the Heathrow Express) and the hotel staff very kindly let us keep our luggage there while I took a rental car back to Avis. Would certainly recommend staying here, it's good value for money.
Reviewed January 08, 2016
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9.7
Dr from Australia
Solo traveler
Superior Double Room
Stayed 1 night in September 2014
Stunningly beautiful and relaxing”
Bathroom, huge bed, location
Surprised at how delightful this facility was. The rooms are AMAZING. Beautiful design. Very clean and the bathroom was just lovely.
Reviewed October 02, 2014
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7.7
Angel from Hong Kong
Solo traveler
Double Room
Stayed 1 night in August 2014
Good for VERY short/long stay,no cleaning everyday”
Spacious room, have kitchenette and sofa, close to Tesco Express
Good thing about this room is very spacious, have both living area and dining area and individual bedroom room. There's kitchenette and everything u need to cook a meal, there is a large fridge and a washing machine and they will provide 1 pack of washing tablet for u to use. But u don't get cleaning service everyday, but instead u need to wait for a week for cleaning once and changing bed linen. Even unconvenient is the fact that the reception is usually open from late afternoon around 3pm(=no staff in the front desk) NOT at 12pm even they claim u can check-in at that time and the telephone numbers never picked up and return calls even after I left a message. Also the shower is coming out hot water only, I reported to the reception, they promised to come fix it but no one did come to my room. Therefore I would recommend it to travelers staying for 1-2 nights or staying monthly ONLY. Or else you will be disappointed at the service they provide.
Reviewed September 29, 2014
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