Malu Hotel
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Malu Hotel

33 Gohwa-ro 9beon-gil, Paldal-gu, Suwon City Center, Suwon-si, South Korea, 442-081
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Stadard Double Malu Hotel
Stadard Double
    Removed from saved list
    Lobby Malu Hotel
    Lobby Malu Hotel
    Interior view Malu Hotel
    Double - 2 People Malu Hotel
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     Malu Hotel

    Malu Hotel Reviews

    8.4
    Excellent
    /10
    (59 reviews)See what guests said
    9.6
    Exceptional

    "Excellent location."

    John

    -

    August 20, 2018

    8.7
    Excellent cleanliness
    Recommended by 84% of guests

    Things you’ll love about Malu Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Laundry service

    • Elevator

    Very good
    Location
    7.8
    See map
    Very good location
    Popular
    Nearby
  • Hwaseong Fortress2.21 km
  • Value for money8.7
    Location rating7.8

    Rooms available at Malu Hotel

    Stadard Double
    Stadard Double
    ...
    • Room size: 22 m²/237 ft²
    • 1 double bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 40 m²/431 ft²
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    Duplex
    Duplex
    ...
    • Room size: 25 m²/269 ft²
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Two-Bedroom Suite
    Two-Bedroom Suite
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    Enter dates to see prices
    Deluxe Studio
    Deluxe Studio
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Family (1 Double Bed + 1 Single Bed)
    Family (1 Double Bed + 1 Single Bed)
    ...
    • Non-smoking
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Double - 2 People
    Double - 2 People
    ...
    • Shower
    • 1 double bed
    Enter dates to see prices
    Twin Single Bed
    Twin Single Bed
    ...
    • Shower
    • Kitchenette
    • 2 single beds
    Enter dates to see prices
    Have a question for Malu Hotel?

    What people love about Malu Hotel

    • 9.2
      Exceptional
      Cleanliness

      "The room was clean and really nice."

      Katrin

      |

      November 22, 2018

    • 9.6
      Exceptional

      "Will stay again."

      John

      |

      August 20, 2018

    • 10.0
      Exceptional
      Staff 

      "The hotel host was vary nice and helpful."

      Wanichaya

      |

      August 28, 2018

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    More about Malu Hotel

    More about Malu Hotel

    10.0
    Exceptional

    "Nice room for the price"

    Ivan

    |

    September 29, 2018

    Read more reviews

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Room is big and clean."

    Hui

    |

    September 27, 2018

    Read more reviews
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Malu Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (59)Booking.com Reviews (253)
    8.4
    /
    10
    Cleanliness8.7
    Facilities8.0
    Location7.8
    Service8.7
    Value for money8.7
    All languages
    All guests (59)
    All room types
    Showing 29 verified guest comments
    12
    9.2
    Exceptional
    Katrin from Austria
    Couple
    Twin Single Bed
    Stayed 1 night in November 2018

    Really nice room”

    The room was clean and really nice. The staff was super friendly and tried to make our stay as comfortable as possible. The communication was difficult bc I can't speak Korean and the staff only a little bit of English but we could communicate enough to have a nice stay. The location is close to the train station and to get to the inner city, you can take a bus, which is close by. All in all, we were happy with this hotel.

    Reviewed November 22, 2018

    Hi, Customer? Thank you for using our hotel. I apologize sincerely for your inconvenience because the staff did not speak English very well. We had a lot of shortcomings, but we are more grateful and happy to have good grades and reviews. We will always try our best to be a better Maru hotel with good feedback from customers. I look forward to seeing you again next time. Thank you very much.

    Responded November 24, 2018
    Malu Hotel
    8.8
    Excellent
    Suan from Singapore
    Couple
    Double - 2 People
    Stayed 1 night in October 2018

    Excellent”

    confortable stay. value for money. staff are friendly, but limited knowledge in spoken English.

    Reviewed October 26, 2018

    Hello, customer? Thank you very much for visiting our hotel. We apologize for the inconvenience that the staff could not speak English well. Nevertheless, I sincerely thank you for leaving a good evaluation and review. I will be a hotel that always keeps on developing with more effort. Please come back next time. thank you.

    Responded October 29, 2018
    Malu Hotel
    7.2
    Very good
    Boon from Malaysia
    Family with teens
    Triple Room
    Stayed 2 nights in March 2018

    Overall okay”

    This place overall is okay. Can’t expect much as it is a budget hotel. If they can provide glass cup rather than paper cup would be better.

    Reviewed October 07, 2018

    Yes, thank you. There is a paper cup in the room, but if you are uncomfortable, please contact the front desk to provide you with a mug. Thank you for your feedback. I look forward to seeing you again next time. Thank you.

    Responded October 08, 2018
    Malu Hotel
    10.0
    Exceptional
    Ivan from South Korea
    Solo traveler
    Double - 2 People
    Stayed 1 night in September 2018

    great stay”

    nice room for the price

    Reviewed September 29, 2018

    고객님의 후기 덕분에 힘이 납니다. 더 많이 노력하겠습니다. 다음에 또 이용해주세요. 진심으로 감사드립니다

    Responded September 29, 2018
    Malu Hotel
    8.4
    Excellent
    Hui from Malaysia
    Family with young children
    Triple Room
    Stayed 2 nights in August 2018

    Spacious room”

    Room is big and clean. The only con maybe is the bathroom without lock.

    Reviewed September 27, 2018

    안녕하세요~고객님^^ 청결하고 좋았다니 정말정말 감사드립니다. 욕실 자물쇠가 없어서 많이 불편하셨을까요? 죄송합니다. 앞으로는 오시는 분들의 편안함을 위해서 항상 노력하고 애쓰겠습니다. 다음에 또 들러주세요. 고맙습니다.

    Responded September 29, 2018
    Malu Hotel
    10.0
    Exceptional
    Wanichaya from Thailand
    Family with teens
    Family (1 Double Bed + 1 Single Bed)
    Stayed 1 night in August 2018

    Very good place to stay in Suwon”

    The room was clean and big, good for a family to stay. The hotel host was vary nice and helpful. I really recommend this place.

    Reviewed August 28, 2018

    Hello Wanichaya Thank you very much for using our hotel. I hope your trip to Suwon was a fun and happy time. Please come again next time.

    Responded August 29, 2018
    Malu Hotel
    9.6
    Exceptional
    John from United States
    Group
    Double - 2 People
    Stayed 3 nights in August 2018

    Great Deal”

    Stayed in Suwon as a hub with Daughter and grandsons. Booked 2 room on agoda same type as it would not allow me to select two different types. On arrival with late check in 8pm explained my situation and asked for one truple room upgrade. Staff was very helpful and got the bigger room with no cost. Excellent location. walking distance from Suwon station exit 8 or 11. Many nearby reaturants and pubs. Will stay again. thanks for the nice stay.

    Reviewed August 20, 2018

    Hello, John Barcomb Thank you very much for using our hotel. Thank you for taking the good part and making a good assessment. I will always try to be a hotel. Please come again. Thank you.

    Responded August 29, 2018
    Malu Hotel
    8.0
    Excellent
    Jae from South Korea
    Solo traveler
    Double - 2 People
    Stayed 1 night in November 2017

    Affordable”

    Affordable

    Reviewed November 13, 2017

    안녕하세요 저희 호텔을 이용해주셔서 진심으로 감사드립니다. 기회가 닿아 또 호텔을 찾아주신다면 적당하지 않고 만족하고 가실 수 있도록 노력하겠습니다. 감사합니다.

    Responded July 26, 2018
    Malu Hotel
    9.2
    Exceptional
    LIU from South Korea
    Couple
    Double - 2 People
    Stayed 1 night in May 2017

    Everything is new, we will come again”

    clean,comfortable. We will come again. It`s worth to recommend.

    Reviewed May 31, 2017

    Hi. Thank you very much for using our hotel.Thank you for coming again.

    Responded July 26, 2018
    Malu Hotel
    10.0
    Exceptional
    from Japan
    Group
    Twin Single Bed
    Stayed 1 night in November 2018

    良かったです”

    悪かったことを強いて言うなら洗面台の位置が高くて洗顔がしにくかったくらいです。他はどのスタッフも優しくて、華城までの行き方を調べてくれたり、バス停まで連れてってくれたり、二人宿泊なのに水が三本用意されてたり(小さな缶ジュースも無料)、至れり尽くせりのとても良いホテルでした。部屋に行くには必ずフロントを通りますし、カードキーのオートロックなので安心でした。 また泊まりたいホテルです。オススメです(^^)

    Reviewed November 27, 2018

    お客様こんにちは? 私たちのホテルを利用してくださって力になる後期残してくれてありがとうございます。たとえ最高の施設ではなく足りない部分がとても多いことが、常により発展していく姿をお見せできるようにスタッフ皆が努力します 水原にいらっしゃったら再度検索していただき希望します。 心から感謝いたします^^

    Responded December 02, 2018
    Malu Hotel
    6.8
    Good
    AI from Japan
    Solo traveler
    Double - 2 People
    Stayed 1 night in August 2017

    Good”

    ホテル、スタッフそのものには全く問題なく、コスパも良い。が、地図に表示されている場所と実際のホテルの場所が全く違っていたため辿り着くのに苦労しました。早く修正した方がいいと思います。

    Reviewed September 05, 2017

    안녕하세요 우선 저희 호텔을 이용해주셔서 진심으로 감사드립니다. 찾아오시는데 불편을 끼쳐드려 진심으로 죄송합니다. 주소가 잘못된 정보로 등록이 되어 있었나봅니다. 빠르게 수정하여 다음부턴 손님들의 여행계획에 차질 없도록 유의하도록 하겠습니다. 감사합니다.

    Responded July 26, 2018
    Malu Hotel
    8.0
    Excellent
    midori from Japan
    Solo traveler
    Double - 2 People
    Stayed 1 night in August 2017

    もう行きません”

    昼間の受付の態度が最悪でした。部屋はとても広く綺麗でしたがもう行きません。エアコンは受付に言って付けてもらうようです。部屋にリモコンはありませんでした。

    Reviewed August 10, 2017

    안녕하세요 우선 호텔을 이용해주셔서 진심으로 감사드립니다. 이용하시는데 불편을 끼쳐드려 진심으로 죄송합니다. 불편함 없이 편하게 쉬고 가실 수 있는 호텔이 되기 위해 노력하겠습니다.

    Responded July 26, 2018
    Malu Hotel
    4.0
    yu from South Korea
    Couple
    Stadard Double
    Stayed 1 night in April 2019

    다신 안갈꺼에요 ”

    숙박하고 다음날 아침 일찍 남자친구랑 셔틀버스타고 에버랜드 가려고 잔건데 방음이 1도 안되서 옆방 말소리,물소리 다들려서 잠을 제대로 못잤어요 심지어 새벽 4시쯤에 화재나면 울리는 경보음이 터져서 저희 둘다 벙져서 어떻게 불낫어? 이러고 전화했더니 “아~ 고장나서 그래요 제가 가서 꺼드릴게요” 이러는데;;진짜 서비스 똥이란 생각이 들었네요 고장난걸 알면서 안고친거도 어이없고 죄송하단 말도 없이 너무 태연했고 넘 짱난 상태에서 다시 잘라고 누웠는데 옆방 사람들도 그거 땜에 다 깼는지 물소리 티비소리 계속 들려서 하루종일 뒤척이고 퇴실 했습니다. 다신 안가요 최악입니다 방도 너무 작아서 놀랬는데 방음이 이렇게 안되는게 신기할정도로 안됩니다. 열두시 쯤 입실해서 여섯시에 일어날 계획이였는데 둘다 뒤척여서 최악의 컨디션으로 에버랜드 갔습니다

    Reviewed April 14, 2019

    yu님 안녕하세요? 저희 호텔을 이용해 주셔서 감사합니다.^^ 많은 불편을 느끼셨다니 정말 죄송합니다. 먼저 방음 문제는 지속적으로 파악하고 보완 노력하고 있아오니 이해바랍니다. 또한 새벽에 울린 경보음은 고장난것이 아니라 오작동에 의한것입니다. 신속하게 처리하고 원상복귀는 했으나 고객님의 질문에 부족하게 대답했나보네요... 죄송합니다. 맘 푸시고 고객님의 자세한 평가에 감사하오며 더욱더 노력하는 마루가 되겠습니다. 감사합니다.

    Responded April 16, 2019
    Malu Hotel
    8.8
    Excellent
    eun from South Korea
    Group
    Two-Bedroom Suite
    Stayed 1 night in March 2019

    방음이 아주 잘되고 좋아요”

    복층구조라서 2층 침대에서 잘때는 좀 추웠어요. 그 외에는 모두 만족합니다.

    Reviewed March 31, 2019

    eun님 안녕하세요? 저희 호텔을 이용해 주셔서 감사합니다.^^ 저희 호텔은 개별 난방이라 온도를 좀 높이시지 그러셨어요? 다음에는 불편한점 프론트에 얘기해 주시면 언제든지 처리해 드리겠습니다. 좋은 하루 되세요

    Responded April 16, 2019
    Malu Hotel
    7.6
    Very good
    Geumsil from South Korea
    Solo traveler
    Double - 2 People
    Stayed 1 night in December 2018

    방 잠금장치”

    룸도 깨끗하고 다 좋았습니다. 다만 혼자 지냈는데 방 잠금장치가 자동 도어락 하나여서 뭔가 좀 불안했습니다ㅠㅠ잠금장치 하나 더 있으면 좋을것같아요!

    Reviewed February 14, 2019

    Geumsil님 안녕하세요? 먼저 저희 호텔에 방문해 주셔서 감사합니다. 고객님의 소중한 후기에 감사드리며 말씀하신 문제는 상황을 파악하여 문제해결을 위해 노력하겠습니다. 앞으로도 많은 관심 부탁드리며 자주이용해 주시면 감사하겠습니다.

    Responded February 26, 2019
    Malu Hotel
    9.6
    Exceptional
    YURI from South Korea
    Couple
    Twin Single Bed
    Stayed 1 night in December 2018

    오 좋아요”

    수원역부근이고 가다보면 금방이에오 지하철역출구도 여기저기있어서 5-10분거리 데스크 친절하시구 방도 넓어요 깨끗하고 가격대비 정말좋네요 단점은 딱히없어요 다음에도 이용하려구요

    Reviewed December 26, 2018

    우리 마루호텔 이용해 주셔서 진심으로 감사 드립니다. 바쁜일정에도 일부러 시간 내셔서 칭찬리뷰까지 써 주시다니 너무 감동받았습니다 *..* 앞으로도 저희 호텔 오시는 고객님 한분한분 가족처럼 생각하고 세심히 살피겠습니다~ 감사합니다^^

    Responded January 02, 2019
    Malu Hotel
    10.0
    Exceptional
    Geunho from South Korea
    Couple
    Double - 2 People
    Stayed 1 night in November 2018

    좋아요”

    좋아요 수원역이랑 가까워서 더 좋아요

    Reviewed December 16, 2018

    안녕하세요~ 고객님 저희 마루호텔 이용해 주셔서 진심으로 감사합니다. 늘 편히 쉬다 가실수 있도록 저희 직원들이 항상 노력하겠습니다. 자주 찾아주세요^^

    Responded December 17, 2018
    Malu Hotel
    9.6
    Exceptional
    MINJEONG from South Korea
    Solo traveler
    Two-Bedroom Suite
    Stayed 1 night in September 2018

    깨끗한 시설/친절함”

    시설이 넓고 깨끗합니다. 조금 골목길에 있긴 했지만 주변에 식당이 많아서 좋았습니다.

    Reviewed September 20, 2018

    안녕하세요 고객님^^ 소중한 후기 고맙습니다~ 우리 호텔은 손님들의 편한 휴식처가 되기 위해 앞으로 더욱 노력할 것입니다 다음에 또 좋은 모습으로 모실 수 있기를 기대하겠습니다. 고맙습니다^^

    Responded September 29, 2018
    Malu Hotel
    5.6
    DABIN from South Korea
    Couple
    Double - 2 People
    Stayed 1 night in August 2018

    위치가 애매”

    직원분들이 엄청 친절해요

    Reviewed September 11, 2018

    DABIN님 감사합니다. 저희 호텔 위치가 좀 애매하긴하죠?^^ 하지만 문의를 주신다면 성심성의껏 설명드릴테니 언제든 연락주세요.., 또한 언제나 친절한 마루가 되기위해 노력하겠습니다.

    Responded September 29, 2018
    Malu Hotel
    9.6
    Exceptional
    Seyoung from South Korea
    Solo traveler
    Double - 2 People
    Stayed 1 night in August 2018

    Exceptional”

    엄청친절 차로이동, 잠만 이용해서 주변은 잘모르겠음

    Reviewed August 09, 2018

    안녕하세요 고객님! 마루호텔입니다. 일단 저희 호텔 이용해주셔서 정말 감사드리구요! 저희 호텔 부대시설로 신관 9층에 위치한 브루웍스 수제맥주집이 있구요! 본관 2층에 방탈출 카페를 운영하고있습니다.! 다음에 또 이용해 주시면 감사하겠습니다!

    Responded August 12, 2018
    Malu Hotel
    12
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    Malu Hotel
    |Excellent 8.4
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    • Very good location
    • Hwaseong Fortress