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2016

Mamilla Hotel - The Leading Hotels of the World

Excellent9.0
Based on63reviews
Mamilla Hotel - The Leading Hotels of the World
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9.8 Exceptional location
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9.8Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Daily housekeeping

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Nearest essentials

  • Airports
    • 41 km
    • Ben Gurion International Airport (TLV)
    • 73 km
    • Queen Alia International Airport (AMM)
  • Bus and rail stations
    • 2.3 km
    • Jerusalem Central Bus Station
    • 2.3 km
    • Central Light Rail Station
  • Hospital or clinic
    • 800 m
    • Bikur Cholim Hospital
  • Pharmacy
    • 750 m
    • Clalit Pharmacy
  • Convenience store
    • 550 m
    • Minimarket 24
  • Cash withdrawal
    • 150 m
    • ATM

More about Mamilla Hotel - The Leading Hotels of the World

An overview

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Verified traveler reviews

Agoda Reviews (63)
Booking.com Reviews (698)

5.7

Filter by traveler type
  • Cleanliness 9.2
  • Facilities 9.3
  • Location 9.8
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 8.1
Exceptional
based on 4 reviews
  • Cleanliness 9.0
  • Facilities 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 8.0
  • Cleanliness 9.5
  • Facilities 9.5
  • Location 9.7
  • Room comfort and quality 8.5
  • Service 9.1
  • Value for money 7.9
Exceptional
based on 6 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 9.0
Very good
based on 5 reviews
  • Cleanliness 7.2
  • Facilities 8.7
  • Location 9.6
  • Room comfort and quality 9.0
  • Service 6.8
  • Value for money 7.2
Excellent
based on 3 reviews
  • Cleanliness 9.3
  • Facilities 8.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 8.0
  • Value for money 8.0
Exceptional
based on 10 reviews
  • Cleanliness 8.8
  • Location 10.0
  • Room comfort and quality 9.2
  • Service 8.8
  • Value for money 8.4
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Room type
  • Studio
  • Executive Room
  • Mamilla Suite (2 adults 1 child)
  • Mamilla Family Suite
  • Family Deluxe Suite
  • Mamilla Suite
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8.4
Menachem from Australia
Couple
Executive Room
Stayed 1 night in October 2016
Great location modern decor”
Unbeatable spot in Jerusalem. Interior decor very modern while preserving heritage.Awesome breakfast too. Well worth staying.
Reviewed November 02, 2016
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8.0
Rick from United States
Family with teens
Mamilla Suite
Stayed 1 night in October 2016
Very nice. Excellent location. Cool amenities ”
Nice rooftop. Nice wine room.
Reviewed October 23, 2016
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6.0
Wendy from United States
Family with young children
Studio
Stayed 2 nights in September 2016
Striking hotel with issues”
Unquestionably, the Mamilla is a good-looking hotel. However, their service does not meet the look of the hotel or deserve five stars. Among other issues, when we arrived to our room, there was a dirty towel in the coat closet. I asked the hotel three times over our three night stay to remove it and they never did. The house-cleaning service was subpar - we travel often and leave our pajamas on the bed - a five star hotel folds them and places them by the pillow. The Mamilla hotel rolled them in a ball and left them strew across the room - dirty water glasses left on the table and the ice canister filled with melted ice, from the night before. One concierge had so much attitude, he's either forgotten his job or wishes he were a guest rather than working at the hotel. Overall, very disappointing.
Reviewed September 16, 2016
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6.8
Wendy from United States
Family with young children
Studio
Stayed 1 night in September 2016
Gorgeous hotel, management needs work”
No question, the Mamilla Hotel's architectural design is stunning. The room was small but well appointed and comfortable. When we arrived to our room we discovered a dirty towel rolled into a ball and left in the coat closet. I asked the front desk to remove it three different times but it remained. I finally gave up. Generally, the room cleaning was careless, leaving dirty classes behind, throwing our pajamas off the bed. Not what you would expect from a 5 star hotel. The staff was inconsistent - several wherever helpful but one or two of them had an attitude - acted like they wished they were staying at the hotel as a guest.
Reviewed September 12, 2016
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9.6
Dieter from United Kingdom
Couple
Studio
Stayed 2 nights in April 2016
Fabulous”
Stayed at the gorgeous Mamilla for 2 nights to have a look around Jerusalem as we had never been to Israel before. This is an outstanding hotel in terms of beauty, interior decor, staff, location, everything really, only slight stumbling block for us was the price, a bit out of our budget (we would love to go back soon but we need to save up!) but it is a proper five-star hotel rather than a hotel that says it's five-star and look like a dump which we did find in other parts of Israel! Highly recommended, amazing experience, especially the bathrooms in the rooms which have switchable glass, stunning.
Reviewed May 13, 2016
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9.6
Laura from United States
Solo traveler
Studio
Stayed 1 night in March 2016
Gorgeous ”
My stay at Mamilla was luxurious. I was not impressed, however, with Fruday night's dinner. The buffet selection was limited and the hot selections were luke warm to cool. I also felt the same way about the
Reviewed March 20, 2016
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8.3
usanee from Thailand
Couple
Mamilla Suite
Stayed 4 nights in July 2015
Good location”
Location housekeeping and room
Luvly stay
Reviewed July 19, 2015
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9.7
Luke from Hong Kong
Group
Studio
Stayed 3 nights in November 2013
Great location”
Central, large room, safe
Reviewed October 23, 2014
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9.7
Marcus from United Kingdom
Family with teens
Executive Room
Stayed 5 nights in June 2014
Good Location”
Design, Location, Breakfast
Hotel Great, don't expect too much of the swimming pool
Reviewed June 17, 2014
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8.7
Ian from United Kingdom
Couple
Studio
Stayed 4 nights in March 2014
fascinating experience”
room, views and proximity to the old city
A great holiday which i would recommend to anyone.The people are very friendly and there is a safe feel about the place, which was something I had been worried about
Reviewed March 31, 2014
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