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Mandapa, A Ritz-Carlton Reserve Hotel

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Exceptional
Based on 55 reviewsSee what guests said
9.6
93% would recommend to a friend
Mandapa, A Ritz-Carlton Reserve Hotel
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Lobby
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Interior view
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9.6 Exceptional guest rating
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"This place is amazing, the setting is stunning, rooms beauti..."

DanielUnited Kingdom
Kid’s club
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9.4 Exceptional location
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9.4Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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        Verified guest reviews

        Agoda Reviews (55)Booking.com Reviews (107)
        8.3
        Filter by guest type:
        Cleanliness9.9
        Facilities9.6
        Location9.4
        Room comfort and quality10.0
        Service9.9
        Value for money8.9
        Food and dining10.0
        Provided by verified guests of Agoda
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        Room type
        One-Bedroom Villa with Private Pool
        Mandapa Suite
        Reserve Suite
        1 Bedroom Pool Villa
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        Showing 47 verified guest comments
        12345
        10.0
        Anonymous
        Couple
        Mandapa Suite
        Stayed 1 night in November 2017
        Such an indescribable experience!
        We travelled as a couple celebrating our 15th anniversary. We fell in love with Mandapa the moment we set foot to their lobby. The place itself, the people, the experience were absolutely amazing, more than we expected. Upon arrival we were driven around by our patih aka our butler. He reserved us a gorgeous pod (their special table) at Kubu restaurant, overlooking the infamous ayung river. Our Mandapa suite was breathtaking. I absolutely love the ambience. My favorite part was the bathroom and sofa at our lounge. The suite was decorated with flowers as they knew we were there on a special occasion. In the morning after breakfast (which was amazing although there were one too many flies around!) we strolled down to their rice field, and all the way down to ayung river. The experience is unparalleled! Every second staying there was pure enjoyment. I cannot recommend more!
        Reviewed November 06, 2017
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        8.8
        ANDHI from Indonesia
        Family with young children
        Stayed 2 nights in July 2017
        Good hotel, but a bit too much on cost.
        Hotel is very great, located in great locations., We are a local Indonesian traveler, but the hotel manager is very friendly to us! :) But if you are a family traveler with 2kids and one baby just like us, its not too good. Perfect for honeymoon couple. :) But not for us. Friendly staff
        Reviewed October 26, 2017
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        7.2
        SANG from South Korea
        Family with young children
        Reserve Suite
        Stayed 2 nights in August 2017
        not that much good place if you have children
        Pretty expensive and not good in terms of food. A pool is small. but scenery is fantastic.
        Reviewed August 14, 2017
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        7.6
        Tan from Indonesia
        Couple
        Stayed 2 nights in September 2016
        Very good
        When staying in this hotel, the staff really was giving the best service they can provide. The view and ambience is one of the best. Love it
        Reviewed August 11, 2017
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        9.2
        Eileen from United Kingdom
        Couple
        Stayed 5 nights in April 2017
        Exceptional
        We had an absolutely fantastic time here, despite the rain! The tranquil location is stunning and the staff couldn't be more helpful. They have obviously been very well trained and anticipate your every need, with a smile. I have special dietary requirements which were catered for brilliantly at all meals and each restaurant. Our only (small) disappointment was that we didn't hear from them again once we had checked out; we were expecting some sort of feedback form - it would have been nice to tell them how wonderful they were!
        Reviewed June 01, 2017
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        9.6
        Richard from France
        Family with young children
        Reserve Suite
        Stayed 2 nights in May 2017
        You can't go wrong...
        I am rewriting this review as I don't see it, though I did write a review last time. This is the best resort we've ever been so far. Extremely professional staffs, well trained. Breakfast is just amazing and you will never forget the site. The kids love the bath ! We'd like to particularly thanks Ana, Anuj for their professionalism to handle everything. A unforgettable experience for our 15 year wedding anniversary. You just can't go wrong...just go to the best in Ubud. (We visited others 5 stars around, way far from this quality). Magical moment.
        Reviewed May 30, 2017
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        10.0
        Glenda from Indonesia
        Family with teens
        Stayed 1 night in April 2017
        Best of the best
        We were amazed the minute we enter the property by the breathtaking view and the hospitality of the staff. Our butler, Parmini drives us around the compound before we checked in. She was really helpful and friendly. We had dinner in Kubu Restaurant, that was our first experience enjoying an extraordinary delicious meal. Especially with the romantic ambiance, we just couldn't expect for more. When we checked out, the staffs and manager were line up and waving us goodbye, we really feel at home in Mandapa. Ritz is always be Ritz. But this one is the best one i ever been to. Definitely will go there again, and next time will spend more nights there.
        Reviewed May 24, 2017
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        9.6
        johnny from Philippines
        Family with young children
        Stayed 2 nights in April 2017
        The whole family enjoyed the experience
        As always, Ritz always meet our expectations, these was our 2nd trip to Mandapa, these time though we brought the whole family. Ana, the GM was exceptional & so was her team! Food has always been exceptionally good. Kudos for making our visit an experience to remember
        Reviewed May 04, 2017
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        9.6
        XIUNAN from Hong Kong
        Business traveler
        Stayed 2 nights in May 2016
        Excellent Stay
        It was an excellent stay. Best service I've ever have. The nature environment was spectacular, I am hoping to visit again on my next trip to Bali. Love love love this hotel. btw, foods are awesome.
        Reviewed March 22, 2017
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        10.0
        Ornsiree from Thailand
        Couple
        Stayed 2 nights in January 2017
        Perfect
        Nice staffs, peaceful and beautiful full view
        Reviewed January 07, 2017
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        12345
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        Mandapa, A Ritz-Carlton Reserve Hotel
        |Exceptional 9.6
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