Mandara Rosen Hotel
Mandara Rosen Hotel
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"Remarkable stay."

Sampath

|

December 16, 2017

Guestroom Mandara Rosen Hotel

Guestroom

  • Room size: 16 m²/172 ft²
  • Balcony/terrace
  • 1 king bed
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Lobby Mandara Rosen Hotel
Lobby
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Lobby Mandara Rosen Hotel
Lobby
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Swimming pool Mandara Rosen Hotel
Swimming pool
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See map Mandara Rosen Hotel
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Excellent
Location
8.4
See all 25 photos Mandara Rosen Hotel
See all 25 photos
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Very good
From 66 reviewsSee what guests said
7.8
/
10
Very good cleanliness
7.7
Value for money7.6
Location rating8.4
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport19.7 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Deluxe Single Room
Deluxe Single Room
...
  • Room size: 16 m²/172 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 39 m²/420 ft²
  • Pool view
  • 1 double bed
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More about Mandara Rosen Hotel

More about Mandara Rosen Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good location, friendly staff, Breakfast was fine"

SONALI

|

September 22, 2016

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Property's guest policies

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Some helpful facts

The property

Number of rooms : 28

Real reviews from real guests

Agoda Reviews (66)Booking.com Reviews (211)
7.8
/
10
Cleanliness7.7
Facilities7.4
Location8.4
Room comfort and quality7.6
Service7.6
Value for money7.6
Provided by verified guests of Agoda
All languages
All guests (66)
Showing 51 verified guest comments
123
2.0
Sandhya from Sri Lanka
Family with teens
Deluxe Room
Stayed 1 night in December 2017
Acceptable”
Excellent service. Very tasty meals. Nice location. We spent unforgettable two days.
Reviewed December 28, 2017
4.4
Hiran from Sri Lanka
Group
Deluxe Room
Stayed 1 night in December 2017
Stay out of this hotel”
This used to be our go to Hotel continuously for more than decade every year for our annual Kataragama pilgrimage and we usually book 5-6 rooms every time. However in past few years the hotel has been completely run down beyond any standards, both food and cleanliness. Bathrooms mostly our completely unacceptable even for cheap budget standards. Owners are tying to gain more money without ever taking care of the hotel and there weren’t any renovations done recently. TV is an very old satellite system and not clear, Wi-Fi is weak, towels are dirty, walls are dirty, bathroom fittings are broken, bathroom has no exhaust fan and it stinks, breakfast and dinner are not taste the morning mixed fruit juice was spoilt, there is no filtered drinking water for free while having meals, have to purchase small water bottles or they just give normal tap water.
Reviewed December 26, 2017
7.2
Very good
N from Canada
Family with teens
Deluxe Room
Stayed 1 night in December 2017
Good Place”
Room including bathroom is spacious. Mattress is too soft and needs replacement. Hot water is an issue as the temp is not properly controlled. Food good nothing outstanding. Staff require better training and polished look.
Reviewed December 25, 2017
10.0
Exceptional
Sampath from Sri Lanka
Family with young children
Deluxe Room
Stayed 1 night in December 2017
Great hotel. Will be back for sure”
Remarkable stay. Best service received from Anura-the pool master. Mate if Im in the management of the hotel,I will promote you as the public relations manager. I've noticed every regular customer knows Anura-the by his name. Great job. And great hotel.
Reviewed December 16, 2017
7.6
Very good
Alex from Sri Lanka
Couple
Deluxe Room
Stayed 1 night in June 2017
Best place in Kathragama”
The rooms were clean. The hotel was really good. There is nothing to complain. Would definitely come back here.
Reviewed November 15, 2017
8.8
Excellent
Charith from Sri Lanka
Family with young children
Deluxe Room
Stayed 1 night in August 2017
Good hotel close to temples”
Good hotel near Kataragama with all required facilities and a pool with underwater music. Close proximity to the temple. Rooms are spacious and clean. The only negative point is the safari services arranged by the hotel. I would recommend the hotel 100%, but not it's safari services. The safari guy charged us unnecessarily even though he rejected the necessity of a guider although we have asked for a guider service. But he charged us for that service. Since I have been to Yala many times, I knew the surrounding, our driver took us in small routes and finally ended up after seeing few elephants. The negative point was, he was late to start the safari, he refused to have a guide, he didn't provide the receipt until I gave cash, he charged for guider service although hardly explained anything to us. hotel is recommended as it's my third stay there. But never use the safari service provide by hotels. Better to source something on your own by travelling to Yala. Do not reply on the hotel for Sarafi service.
Reviewed August 17, 2017
8.4
Excellent
Don from Sri Lanka
Family with young children
Deluxe Room
Stayed 1 night in August 2017
Satisfying stay. But the place needs some TLC. ”
We've been staying here since the time it opened. Staff has always been very helpful and food quality has been consistently high. Over the years the property itself has gone through its phases and shows signs of ageing. On the positive side, when inquired I was told that the management has initiated a refurbishment program. Its certainly on the high side in terms of cost. But it is good value for money and fingers cross the management will see through the refurbishment,
Reviewed August 09, 2017
10.0
Exceptional
Dishanthi from Australia
Couple
Deluxe Room
Stayed 1 night in July 2017
Exceptional”
Comfortable rooms and close proximity to the temples. Excellent buffet.
Reviewed July 27, 2017
9.6
Exceptional
Javelin from China
Family with young children
Deluxe Room
Stayed 1 night in January 2017
Wonderful!”
1. large room with a balcony 2. large backyard, some monkeys jumping in the tree. Kids love it. 3. good service, dinner is OK
Reviewed February 04, 2017
8.8
Excellent
SONALI from Sri Lanka
Family with young children
Deluxe Room
Stayed 1 night in September 2016
Excellent stay ”
Good location, friendly staff, Breakfast was fine
Reviewed September 22, 2016
9.2
Exceptional
Saliya from Sri Lanka
Family with young children
Deluxe Room
Stayed 1 night in April 2016
Pleasent stay!”
Spacious. Wondeful staff. Please keep it up.
Reviewed April 14, 2016
8.0
Excellent
Richard from Australia
Family with teens
Stayed 2 nights in August 2015
Beautiful Hotel”
Rooms were large, clean and well appointed. Staff were attentive and helpful, and the food was wonderful.
Great place. They even organised breakfast packs for us all (9 travellers) as we had to leave for the safari at 5:30am well before the restaurant opened. Great Staff, Great rooms very very happy with our stay
Reviewed September 05, 2015
7.7
Very good
Richard from Australia
Family with teens
Deluxe Room
Stayed 2 nights in August 2015
Very very nice”
Rooms were spacious and we'll appointed
Wonderful friendly staff, delicious food, excellent pool
Reviewed August 19, 2015
2.0
ling from China
Family with young children
Deluxe Room
Stayed 1 night in January 2015
Mandara Rosen Hotel”
not very good
Reviewed February 11, 2015
7.7
Very good
CHENG from Hong Kong
Couple
Deluxe Room
Stayed 1 night in January 2015
A fair stay at the hotel”
Room is clean, big and comfortable.
Unpleasant experience: 1: The entrance door handle has a button lock but if you pressed the button lock, you must call the staff to unlock the door. It took more than 5 minutes. 2: Wifi is available only at lobby but not at room.
Reviewed February 01, 2015
4.7
Sarah from Canada
Solo traveler
Deluxe Room
Stayed 1 night in January 2015
Shabby chic, bad food, terrible customer service”
room was pretty nice
We had a bad experience at this hotel. It is not good value for money. We accidentally booked a single room on Agoda for two people, and when we arrived at the hotel, the staff rather than being understanding, blamed us and tried to charge a double supplement plus the commission that had been charged by Agoda, effectively requiring to us to pay this money twice. The staff and management handled this situation extremely poorly and we had to spend at least two hours debating this issue with various staff members and managers. Moreover, the AC in our room didn't work well, the floor was wet in our room when we arrived and there was a cockroach in the bathroom in the morning. There was no apology for this when we raised it with hotel staff. The mandatory breakfast was not very good. This hotel claims to be 5* but it is not. The building itself is nice, but the rooms are a bit shabby and the restaurant and service are certainly not 5* calliber.
Reviewed January 24, 2015
5.7
Carlee from United States
Couple
Deluxe Room
Stayed 2 nights in January 2015
Underwhelming”
Pool, big room,
Food in buffet was not fresh, moldy walls in room, far from main yala entrance
Reviewed January 07, 2015
7.3
Very good
June from Singapore
Group
Deluxe Room
Stayed 1 night in December 2014
Stay in Mandara Rosen Hotel”
The food, room and people were nice.
One of the rooms had water leaked from the ceiling and we couldn't change room due to full occupancy. However, the maintenance people were able to repair it within a short time frame. We had a gd time in Mandara but unfortunately we did not swim as it was raining when we were there.
Reviewed January 05, 2015
5.3
Christine from Netherlands
Family with young children
Deluxe Room
Stayed 2 nights in April 2014
Old place”
Close to national park
...
Reviewed April 21, 2014
8.7
Excellent
David from United States
Solo traveler
Deluxe Room
Stayed 1 night in February 2014
Nice comfortable room and friendly staff!”
Friendly staff, comfortable room, nice location
Rooms are very nice - spacious and comfortable. Staff is very friendly and professional. Location is convenient to both Kataragama and Tissamaharama.
Reviewed March 11, 2014
123
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