Mandarin Hotel
Mandarin Hotel
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"Very polite staff and excellent location"

CHERRY

|

May 8, 2018

Family Room - Bed Mandarin Hotel
Family Room - Bed
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Lobby Mandarin Hotel
Lobby
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Interior view Mandarin Hotel
Interior view
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Interior view Mandarin Hotel
Interior view
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Exceptional
Location
9.2
See all 33 photos Mandarin Hotel
See all 33 photos
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Mandarin Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1429 reviewsSee what guests said
8.6
/
10
Exceptional service
9.1
Recommended by 93% of guests
Value for money8.5
Location rating9.2
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.1 km
  • Airport transfer

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 30 times in the last 2 days | 12 travelers are looking at this property right now
Family Room
Family Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 single bed and 1 king bed
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Standard Single Room
Standard Single Room
...
  • City view
  • Shower
  • 1 single bed
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Junior Suite
Junior Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe Single Room
Deluxe Single Room
...
  • Room size: 11.07 m²/119 ft²
  • City view
  • 1 single bed
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Deluxe No Window
Deluxe No Window
...
  • Room size: 12.81 m²/138 ft²
  • No Windows view
  • 1 queen bed
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Superior Room With Window
Superior Room With Window
...
  • Room size: 13.94 m²/150 ft²
  • City view
  • 1 king bed
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Superior Room No Window
Superior Room No Window
...
  • Room size: 13.94 m²/150 ft²
  • No Windows view
  • 1 king bed
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Standard Deluxe Room
Standard Deluxe Room
...
  • Room size: 11.9 m²/128 ft²
  • City view
  • 1 queen bed
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Double Room
Double Room
...
  • Room size: 12.28 m²/132 ft²
  • City view
  • 2 single beds
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standard superior
standard superior
...
  • Room size: 11.9 m²/128 ft²
  • City view
  • 1 king bed
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What people love about the property

  • "Very nice and clean hotel"

    sumanthiran

    |

    April 26, 2018

  • "Good room in the best location."

    Mohmmed

    |

    April 20, 2018

  • "Clean room, friendly and helpful staff."

    Phonevalee

    |

    April 15, 2018

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More about Mandarin Hotel

More about Mandarin Hotel

"Definately will come back again."

Jecelyn

|

May 1, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staff are very nice."

YONG S.

|

May 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1429)Booking.com Reviews (1710)
8.6
/
10
Cleanliness8.7
Facilities7.6
Location9.2
Room comfort and quality8.3
Service9.1
Value for money8.5
Provided by verified guests of Agoda
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All guests (1429)
All room types
Showing 873 verified guest comments
12345
8.0
Excellent
kong from Malaysia
Business traveler
Standard Single Room
Stayed 4 nights in November 2018
Short Stay At KK”
The Front Desk staff ( girl) give excellent customer service.
Reviewed November 15, 2018
9.2
Exceptional
Hu from Malaysia
Couple
Double Room
Stayed 2 nights in November 2018
Very clean. Good sound proof.”
The shower needs time to heat up.
Reviewed November 11, 2018
10.0
Exceptional
Jill from Philippines
Couple
Standard Deluxe Room
Stayed 4 nights in November 2018
A+ Staff; Superb Cleanliness”
One of my favorite hotels in my SE Asia trip. The location was perfect, right on Gaya Street which is close to all the action. The Sunday market is just outside the hotel. The room was dust free and was cleaned every time we go out! Even twice a day on days we went out twice. You could go out to have lunch and come back to a clean room with new towels etc. Then go out for dinner and they'll clean your room again. It was amazing! I've never seen another hotel do that. They're really particular with cleanliness. Bathroom was PERFECT. Shower was amazing and toiletries were complete. One of my favorite things was the staff!!! I stayed there on the week of my birthday. I didn't tell any of them but they must have seen from my passport. Everyone greeted me Happy Birthday. It was a nice personal touch! I appreciate it. I definitely recommend Mandarin Hotel to everyone!!! I will surely stay again when I visit KK in the future!
Reviewed November 10, 2018
10.0
Exceptional
PO-HUNG from Taiwan
Couple
Standard Deluxe Room
Stayed 1 night in November 2018
Very nice hotel in Kota Kinabaru”
We stayed here for one night. It's our last night in KK, and we had a tour to Weston in the afternoon we checked in. We arrived at Mandarin Hotel at 1 pm and requested for leaving luggage first. Surprisingly, our room was ready so we could have early check-in. This is not routine but I felt we were lucky and we could have a break before our tour. On the next day, our flight was quite early so we needed to check out at around 4 am. The night shift staff was friendly and kindly helped us call a Grab car to the airport. In conclusion, this is a very nice and valuable hotel with clean and comfortable room and friendly staff. We will stay here again when we come to KK again.
Reviewed November 08, 2018
10.0
Exceptional
Waheb from Australia
Business traveler
Standard Single Room
Stayed 1 night in November 2018
Helpful and Pleasant”
From the minute I arrived, the staff were friendly and attentive.
Reviewed November 07, 2018
8.4
Excellent
Faizal from Malaysia
Couple
Deluxe No Window
Stayed 2 nights in November 2018
Exceeds my expectation.”
Pros: Bathroom is super clean. White towels provided felt fresh and warm. Complete set of toiletries. Aircond work wonders despite its look. Cons: Noise can be heard from rooms above, next and in front of us. Shirt iron is only provided upon request but shirt board is available in the room.
Reviewed November 07, 2018
6.0
kenneth from Malaysia
Couple
Deluxe No Window
Stayed 1 night in October 2018
cleanliness and toilet issues”
overall was ok except the hotel toilet policy, if you cant let visitors dump tissues into your toilet bowl then please be sure not to place tissues inside the toilet! Also some problem with the cleanliness of the hotel where smoke adour + fruit bugs dead body can be seen everywhere inside my hotel room.
Reviewed November 04, 2018
9.6
Exceptional
Triccia from Philippines
Couple
Standard Deluxe Room
Stayed 2 nights in October 2018
Good value for money”
Had a great stay here for 2 days. Staffs are nice and accommodating. We checked in super late like 2am and the staff were just there waiting for us. This hotel indeed is in a great location esp on sundays, there are Street market. Yay! The room is very clean altho a bit small but still good. Their T&B is also nice coz they have bidet and it’s also clean. All in all we had a great stay here.
Reviewed November 01, 2018
10.0
Exceptional
NOOR from Malaysia
Couple
standard superior
Stayed 1 night in October 2018
great hotel to stay”
I enjoy to stay at this hotel.. the room very clean, friendly staff and cheap price.. will stay again here for next trip.. hopefully they can serve breakfast together.. on sunday have a sunday market infront hotel..
Reviewed October 31, 2018
9.2
Exceptional
TzyhChang
Solo traveler
Deluxe No Window
Stayed 1 night in October 2018
Enjoy and excited ”
Staff very kind and helpful
Reviewed October 29, 2018
10.0
Exceptional
AHMAD from Malaysia
Business traveler
Double Room
Stayed 3 nights in October 2018
Very Recommended”
Room very clean and receptionist friendly
Reviewed October 28, 2018
5.2
Kok from Malaysia
Business traveler
Deluxe No Window
Stayed 1 night in October 2018
Nice location ”
Town center,food surroding
Reviewed October 27, 2018
8.0
Excellent
CHIN from Malaysia
Solo traveler
Deluxe Room With Window
Stayed 1 night in October 2018
Now, everyone can stay here also”
The staff were exceptionally polite, helpful and friendly. Clean room, cosy, excellent location. Transport to airport only is FOC. Food, ATMs & banks (if you run out of cash) and souvenirs shops can be found along Jln Gaya. Sunday morning is liken to a festival along Jln Gaya when you can buy local products, food, vegetables, fruits, etc. You can surely find something you like. The restaurants open early for breakfast, too. Robert Chin from Kuala Lumour
Reviewed October 22, 2018
8.4
Excellent
Niro from Malaysia
Business traveler
Deluxe Room With Window
Stayed 1 night in August 2018
Superb location ”
Mandarin hotel is located in the Gaya street where the Gaya Street Sunday Market is directly outside the hotel. Staffs are attentive and helpful. Too bad there is no breakfast provided. But nearby there are a lot of eateries in walking distance. Recommended
Reviewed October 18, 2018
8.4
Excellent
Susanna from Australia
Couple
Deluxe No Window
Stayed 1 night in October 2018
Excellent”
The room is a bit dark but very clean and free water, coffee and tea with kettle. The toilet was clogged but the staff were quick to rectify it. We took a grab taxi mos tif the time and cost us 4RM getting to places from where we were. There was a convenience store about 2 min walk and a coffee shop/mamak shop around the corner. Would stay here again.
Reviewed October 18, 2018
3.2
Aeria from Malaysia
Solo traveler
Deluxe No Window
Stayed 1 night in October 2018
Acceptable”
I really enjoyed my hotel room as it was aptly furnished and the toilet was clean and modern.
Reviewed October 12, 2018
10.0
Exceptional
Kok from Singapore
Couple
Deluxe No Window
Stayed 3 nights in October 2018
Exceptional”
Wi-Fi is strong, staff are friendly, and hotel is right at the Gaya Street.
Reviewed October 11, 2018
8.8
Excellent
Nikko
Group
Deluxe No Window
Stayed 3 nights in October 2018
Nice stay”
Good location, esp on Sunday Market just beside the bldg. Room was clean.
Reviewed October 09, 2018
8.8
Excellent
Ee from Singapore
Family with young children
Superior Room With Window
Stayed 2 nights in October 2018
Overall is good ! ”
Refurbished required as some of the furnitures are broken and toilets accessories still can be improved. However, the room is really clean and no smell so my family and I felt happy and comfortable staying there finally we extended one more night and we got special rate from the hotel directly.
Reviewed October 09, 2018
9.2
Exceptional
Anna from Malaysia
Couple
Superior Room With Window
Stayed 3 nights in October 2018
A very good stay”
100% recommended.
Reviewed October 08, 2018
12345
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