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Mandarin Hotel
Deluxe No Window, Mandarin Hotel in Kota Kinabalu
a car parked in front of a tall building, Mandarin Hotel in Kota Kinabalu
a living room filled with furniture and a car, Mandarin Hotel in Kota Kinabalu
a large room with a large mirror and chairs, Mandarin Hotel in Kota Kinabalu
Interior view, Mandarin Hotel in Kota Kinabalu
Interior view, Mandarin Hotel in Kota Kinabalu

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8.6

Excellent

2,174 reviews

2,174 reviews

See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Sunday market

40 m

Dataran Desoka

50 m

Gaya Street Sunday Market

60 m

Atkinson Clock Tower

90 m

City Park

140 m

Popular landmarks
Kota Kinabalu City Mosque

350 m

Signal Hill Observatory Platform

470 m

Night Market

550 m

Mamutik Island

830 m

Sabah State Museum

2.5 km

Closest landmarks
Teksi Car Park

120 m

Net Access

120 m

Main Post Office

200 m

Pos Malaysia Car Park

210 m

Sabah Court House

260 m

Mandarin Hotel

No. 138 Gaya Street, Central Business District, Kota Kinabalu, Malaysia, 88820 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island.

Highlights

Located in heart of Kota Kinabalu

Front desk [24-hour]

Inside city center

70 meters to Gaya Street Sunday Market

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Room service

Wi-Fi in public areas

Family room

Your dates are popular among travelersPopular destination! Properties in Kota Kinabalu are being booked every minute!
Value for money8.6
Location rating9.2
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.2 km

Rooms available at Mandarin Hotel

Excellent
Room comfort & quality

8.3

standard superior
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Standard Single Room
...
  • City view
  • Shower
  • 1 single bed
Enter dates to see prices
Standard Deluxe Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe No Window
...
  • Room size: 13 m²/140 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Room No Window
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Double Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 2 single beds
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Standard Queen Room
...
  • Room size: 10 m²/108 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mandarin Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Hotel?

Parking is available for an additional charge. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Mandarin Hotel?

Mandarin Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Mandarin Hotel?

South Bus Terminal is the closest train, metro, or bus station, about 1.4 km away from Mandarin Hotel.

What restaurants are nearby Mandarin Hotel?

Mandarin Hotel is located in Central Business District, famous for good restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.

What popular shopping places are close to Mandarin Hotel?

Located in the Central Business District area, Mandarin Hotel is close to great shopping choices like Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near Mandarin Hotel?

Guests at Mandarin Hotel can easily visit Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum located in the Central Business District area.

What popular natural sightseeing spots are close to Mandarin Hotel?

Mandarin Hotel is located in the Central Business District area, which is famous for natural sightseeing destinations such as Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

See map

Explore the neighborhood

What people love about Mandarin Hotel

  • 8.4

    Excellent
    Cleanliness

    "The rooms were quite clean and it's a perfect location with lots of food and convenient stores downstairs."

    Vivian

    |

    March 7, 2023

  • 10

    Exceptional
    Staff 

    "Thanks to reception for upgrade my room, very friendly staff, clean & tidy room."

    Afidah

    |

    December 26, 2022

  • 10

    Exceptional
    Location

    "Location very good."

    Hsiao-Yun

    |

    February 22, 2023

Property ranking|Compared to 1,879 Kota Kinabalu properties
See all rankings
Room comfort score
8.3/10
Service score
9.2/10
Location score
9.2/10
Couples review score
8.9/10
Better than
98
%
of Kota Kinabalu properties
Better than
95
%
of Kota Kinabalu properties
Better than
94
%
of Kota Kinabalu properties
Better than
94
%
of Kota Kinabalu properties
Overall rating:

8.6

Excellent
2,174 reviews
Cleanliness
8.7
Facilities
7.7
Location
9.2
Read all reviews >
What travelers say they love:
Strategic location for sight seeing and food hunter.
Kelsah from Malaysia
Family with young children
More about Mandarin Hotel

More about Mandarin Hotel

Mandarin Hotel

Mandarin Hotel is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at Mandarin Hotel, with its exceptional location right in the city center.
Mandarin Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Kota Kinabalu even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
Front desk services including luggage storage can assist with your needs. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Mandarin Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and bottled water in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 94% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Kota Kinabalu.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

133 mentions

Food & Dining

19 mentions

Breakfast

17 mentions

Internet

6 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Room service
Cleanliness and safety
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Doorman
  • Elevator
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Free bottled water
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

No. 138 Gaya Street, Central Business District, Kota Kinabalu, Malaysia, 88820
Exceptional
Location

9.2

Airports
  • Kota Kinabalu International Airport (BKI)
    7.2 km
  • Labuan Airport (LBU)
    119.3 km
Public transportation
  • South Bus Terminal
    1.4 km
Hospital or clinic
  • Klinik Kesihatan Ibu dan Anak Pekan
    280 m
Shopping
  • Gaya Street Sunday Market
    60 m
Convenience store
  • Orange 24 Hours
    140 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Gaya Street Sunday Market
    60 m
  • Kota Kinabalu City Mosque
    350 m
  • Signal Hill Observatory Platform
    470 m
  • Night Market
    550 m
  • Mamutik Island
    830 m
  • Sabah State Museum
    2.5 km
  • Tunku Abdul Rahman Marine Park
    8.0 km
  • Sapi Island
    8.0 km
  • Manukan Island
    8.4 km
  • Poring Hot Springs
    14.2 km
Nearby landmarks
  • Sunday market
    40 m
  • Dataran Desoka
    50 m
  • Gaya Street Sunday Market
    60 m
  • Atkinson Clock Tower
    90 m
  • Teksi Car Park
    120 m
  • Net Access
    120 m
  • City Park
    140 m
  • Milimewa Superstore
    140 m
  • Milimewa
    150 m
  • General Post Office
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of rooms 81

Reviews of Mandarin Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities7.7
Location9.2
Room comfort and quality8.3
Service9.2
Value for money8.6
High score for Kota Kinabalu
Rating
9+ Exceptional (640)
8-9 Excellent (212)
7-8 Very Good (210)
6-7 Good (55)
<6 Below Expectation (78)
Time of the year
Mar - May (302)
Jun - Aug (352)
Sep - Nov (244)
Dec - Feb (297)

Show reviews that mention 

Showing 1,195 verified guest comments
12345
10.0
Exceptional
KOK from Australia
Couple
standard superior
Stayed 2 nights in August 2019

Strategic location & good service”

Location is strategic in the heart of town where it is convenient within walking distance to foods, shops, shopping malls and even to the waterfront. Very friendly, helpful and responsive front desk staffs, housekeeping staffs and including bell boys. Room is clean and spacious with comfortable bed. Good wifi and fast enough for streaming. Jalan Gaya is just at the corner where the Sunday market is held and appeals to those interested to bargain and mingle among street sellers. No worry as free airport transfer is provided from the hotel to the KK airport. Highly recommended budget hotel.

Reviewed August 20, 2019

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10.0
Exceptional
Michelle from Malaysia
Solo traveler
Standard Single Room
Stayed 3 nights in June 2019

Great location, Great service!”

Location is top notched. In the vicinity of many famous food shops and cafes. Right outside of the Gaya Street Sunday market. 5 minutes drive away from Centrepoint, 10 minutes drive away from Sabah Art Gallery and the Sabah State Museum. Service was amazing! Was upgraded to a bigger room for free. Bell boys were always there to open the door and greet you with a smile. Free airport transfer too!

Reviewed June 19, 2019

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10.0
Exceptional
irna from United States
Couple
Deluxe No Window
Stayed 1 night in January 2019

Excellent Receptionist, clean, in heart or chinatown”

We loved our stay here, from the beautiful-hearted receptionist who welcomed us when we checked in on Jan 5th around 8pm, to the clean room with cold AC and strong water pressure in the shower. We are steps away from the gaya street night market and sunday market, as well a short walk to great restaurants. Highly recommended.

Reviewed January 07, 2019

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9.6
Exceptional
Ma from Philippines
Solo traveler
Standard Single Room
Stayed 5 nights in April 2019

ALL PRAISES FOR MANDARIN HOTEL KOTA KINABALU”

I stayed at Mandarin last April 17-22, 2019. The staff are very helpful, respectful and friendly... I could feel their sincerity. The room is well kept, appliances and furniture are in very good condition, toilet is clean and they cleaned my room daily. The location is very convenient and very strategic. The weekend night market (mostly food) happens next to it, and the Sunday morning craft market (with food stalls too). After those events, the area is very clean and calm again, as if nothing happened. The famous Laksa and Bak ku Teh restos are a few steps away, including money changers, souvenir shops, pharmacies, coffee shops and 24 hour grocery stores. The room rates are very reasonable. They gave me free airport transfers. Also they have a travel agent partner stationed at the lobby for your local tours. Highly recommended place. I'm from the Philippines.

Reviewed April 23, 2019

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10.0
Exceptional
SANTIAGO from Brunei Darussalam
Family with young children
standard superior
Stayed 1 night in December 2019

Great place to stay, very clean and near to restaurants”

Highly recommendable place to stay , staff are friendly and helpful, rooms are very clean, very near to places to eat.

Reviewed December 31, 2019

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10.0
Exceptional
Kang from Malaysia
Business traveler
Double Room
Stayed 2 nights in August 2019

Pleasant and clean room. Strategically located to shopping malls and eateries.”

There should be a warning sign on slippery floors when taking a shower .

Reviewed August 23, 2019

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9.6
Exceptional
YAP from Malaysia
Solo traveler
Standard Single Room
Stayed 1 night in October 2019

Clean Hotel and Friendly Staffs”

The hotel is just along the Gaya Street. It could be a little noisy for a person who likes quiet room. Room is clean. Clean towel, bed and pillow are comfortable. I had a good rest. Staffs are really friendly, bell boy very courteous and always has a smile on his face. Love it. Would recommend anyone to stay here.

Reviewed October 03, 2019

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10.0
Exceptional
sofizan from Malaysia
Solo traveler
Superior Room With Window
Stayed 2 nights in April 2019

thumbs up!”

friendly staff...efficient housekeeping and they did offer free drop off service to the airport! but the warm water is not really that warm in from the shower, that's the only thing need to improve

Reviewed May 01, 2019

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10.0
Exceptional
victoria from United States
Couple
Superior Room With Window
Stayed 1 night in July 2019

Exceptional”

Great hotel in good location! Very close to ferry terminal to all the islands around the area. Clean and modern, very good price for the money and short term stay.

Reviewed August 01, 2019

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9.6
Exceptional
Catherine from Philippines
Family with young children
Deluxe No Window
Stayed 1 night in June 2019

Value for money!”

Reception area is not impressive but wait til you talk to the front desk people and see your room! It's humble hotel but offers good and clean rooms, with all the facilities functioning. Location is superb! We also got a free upgrade care of the friendly and efficient front desk people. Kudos!

Reviewed July 30, 2019

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9.6
Exceptional
Emily from Malaysia
Business traveler
Double Room
Stayed 3 nights in March 2019

Excellent, as always”

Thank you for a lovely stay Mandarin Hotel! Impeccable service as always - staff are quick and efficient. Top marks, especially for customer service and housekeeping. The hotel is clean, and everything is well-maintained. Location is also strategic.

Reviewed April 04, 2019

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9.6
Exceptional
Goo from Malaysia
Couple
Superior Room No Window
Stayed 2 nights in April 2019

100”

Room is clean and comfortable. Location is very convenient to Philippines market, Gaya street, Suria mall, jesselton jetty.. walking distance. Staff is very friendly and polite. Highly recommended! But I didn’t expect my room don’t have a small fridge. Hope this can improve in future.

Reviewed April 30, 2019

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10.0
Exceptional
Susye from Malaysia
Family with young children
standard superior
Stayed 2 nights in April 2019

Highly Recommended”

The location very strategic especially during weekend. A lot of souvenir sold at night market during weekend. Staff very helpful and friendly Facilities worth 5 star hotel

Reviewed April 09, 2019

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9.6
Exceptional
Junyoung from Canada
Solo traveler
Standard Single Room
Stayed 2 nights in March 2019

Helpful staff”

I stayed this hotel for 2 nights. I really enjoyed Saturday night market and Sunday market which was started from right beside the hotel (Jalan Gaya). The room size was just right for solo traveler like me. However, the floor was a bit dirty.. this can be improved. The hotel also offered free shuttle service to the airport. The reception will listen your concerns/questions and will help you immediately. Will stay again if I visit Kota Kinabalu again.

Reviewed March 20, 2019

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10.0
Exceptional
Tsen from Malaysia
Couple
standard superior
Stayed 4 nights in June 2019

Exceptional”

fridge not cold enough, TV Channel too limited, the sunlight shines through the transparent toilet door every morning makes me cant sleep well, no make up mirror to use.

Reviewed June 13, 2019

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10.0
Exceptional
WING from Hong Kong SAR, China
Couple
Standard Deluxe Room
Stayed 1 night in August 2019

The location is good”

The hotel is near gaya street . There is many resturants .Also there is a convenient store nearby .

Reviewed August 24, 2019

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9.6
Exceptional
Cathy from Canada
Solo traveler
Deluxe Single Room
Stayed 2 nights in August 2019

Great hotel!”

One of the best value budget/mid budget hotels I’ve stayed in for years! Staff were fantastic, so helpful and always great service with a smile! Great location beside Gaya Street market. Lots of eateries around and 10 min walk to the waterfront . Highly recommend it.

Reviewed August 14, 2019

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9.6
Exceptional
Chen from Malaysia
Group
Deluxe No Window
Stayed 1 night in June 2019

The staff very friendly n upgraded us to a room with window . Offer us shuttle bus to airport . ”

Room is clean. Location is good, Saturday night marker n Sunday market just next to this hotel.

Reviewed July 06, 2019

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9.6
Exceptional
TSIN from Malaysia
Solo traveler
Standard Deluxe Room
Stayed 4 nights in January 2019

Good service”

This hotel has free shuttle van to take you to airport,but they won't pick you up upon arrival. They will clean up the room each time you go out.

Reviewed January 19, 2019

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10.0
Exceptional
CHAO from Hong Kong SAR, China
Solo traveler
Standard Deluxe Room
Stayed 8 nights in February 2019

Good service!”

It is value for money, good service. staff can speak Chinese very well.

Reviewed February 27, 2019

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