Mandarin Orchard Singapore
Free Wi-Fi
2018

Mandarin Orchard Singapore

333 Orchard Road, Orchard, Singapore, Singapore, 238867
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Deluxe King Room - Bedroom Mandarin Orchard Singapore
Deluxe King Room - Bedroom
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    Lobby Mandarin Orchard Singapore
    Interior view Mandarin Orchard Singapore
    Interior view Mandarin Orchard Singapore
    Deluxe King Room - Bedroom Mandarin Orchard Singapore
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    Exterior view Mandarin Orchard Singapore

    Mandarin Orchard Singapore Reviews

    8.4
    Excellent
    /10
    (21421 reviews)See what guests said
    7.6
    Very good

    "The breakfast is nice and the room is clean."

    Chong

    -

    January 6, 2019

    8.5
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Mandarin Orchard Singapore

    Things you'll love

    • 390 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.5
    See map
    Exceptional location - Inside city center
    Popular
    Nearby
  • Orchard Road180 m
  • Battlebox1.3 km
  • Merlion Park2.66 km
  • Singapore Flyer3.31 km
  • Marina Bay Sands Casino3.33 km
  • Cloud Forest3.71 km
  • Gardens by the Bay3.96 km
  • Supertree Grove3.97 km
  • Universal Studios5.47 km
  • Sentosa Island6.07 km
  • Don't miss out!

    10 travelers are looking at this property right now | 44 travelers have booked today.

    Value for money7.8
    Distance to city center0.5 Km
    Location rating9.5
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.0 km

    Rooms available at Mandarin Orchard Singapore

    8.2
    Excellent
    Room comfort & quality
    Superior Deluxe Twin Room
    Superior Deluxe Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Regency Suite
    Regency Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 2 single beds and 1 double...
    Enter dates to see prices
    Connecting Room
    Connecting Room
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 2 single beds & 1 double b...
    Enter dates to see prices
    Meritus Club Premier King Room
    Meritus Club Premier King Room
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier King Room
    Premier King Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Deluxe King
    Superior Deluxe King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Meritus Club Twin Room
    Meritus Club Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Twin Room
    Premier Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Mandarin Orchard Singapore?

    What people love about Mandarin Orchard Singapore

    • 9.6
      Exceptional

      "It was a very pleasant stay in Mandarin Orchard hotel."

      Aysena

      |

      January 10, 2019

    • 9.6
      Exceptional

      "Perfect location!"

      Anindita

      |

      December 28, 2018

    • 10.0
      Exceptional

      "Service was very excellent, Nice surprise, Good Location, the staff very helpfull."

      roesmala

      |

      December 26, 2018

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    More about Mandarin Orchard Singapore

    More about Mandarin Orchard Singapore

    10.0
    Exceptional

    "Nice hotel, clean,nice staffs!"

    Nadya V.

    |

    January 14, 2019

    An overview

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    What they offer

    8.8
    Excellent

    "I was genuinely grateful to the staff of the hotel they went..."

    suzanne

    |

    December 27, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Sacha & Sons
    60 m American, Delicatessen
    Bedrock Bar and Grill
    250 m American, Steakhouse
    Outback Steakhosue Singapore
    340 m American, European, Steakhouse
    Asian cuisine
    Asian cuisine
    Crystal Jade Korean Ginseng Chicken & BBQ
    70 m Asian, Barbecue, Chinese
    Mitzo
    100 m Asian, Chinese
    Sushi Tei (Paragon)
    170 m Asian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Sergeant Hainanese Chicken Rice
    410 m Chinese
    House of Rice Roll and Porridge
    530 m Chinese
    The 2nd Floor
    830 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Mandarin Orchard Singapore from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (21421)Booking.com Reviews (5321)
    8.4
    /
    10
    Cleanliness8.5
    Facilities8.4
    Location9.5
    Room comfort and quality8.2
    Service8.3
    Value for money7.8
    All languages
    All guests (21421)
    All room types

    Show reviews that mention 

    Showing 16541 verified guest comments
    12345
    10.0
    Exceptional
    Shan from Singapore
    Group
    Family Room
    Stayed 2 nights in May 2019

    Family Staycation”

    It was an amazing 3D2N with Mandarin Orchard. We were there to celebrate milestones and they prepared a cake for us. Nestled in Orchard Road, going everywhere was convenient and there were a lot of food options and shopping spots to bring the family around. I would definitely recommend this hotel to all travelers. We had a very pleasant stay. The staff was really friendly to cater to our needs too.

    Reviewed May 17, 2019
    9.2
    Exceptional
    Jeany from Indonesia
    Couple
    Twin/Double room - De Luxe
    Stayed 2 nights in May 2019

    Best location!”

    We really enjoyed our stay in Mandarin Orchard. Although the breakfast menu can be more varied and could improve the taste as well. Other than that, everything was perfect! Best location.. Great service.. Clean :)

    Reviewed May 09, 2019
    8.0
    Excellent
    Jacinda from Australia
    Family with young children
    Deluxe King Room
    Stayed 2 nights in May 2019

    Location is great”

    Not the first time staying in the hotel. Loved the location - it is next door to Takashimaya and 313. Right in the middle of the Orchard so it's good for food. Water in the shower is a bit weak though. The aircon was so cold and we already turned it to 30degrees celcius - I don't think the remote works.

    Reviewed May 19, 2019
    8.0
    Excellent
    Chandra from Indonesia
    Business traveler
    Mystery Room
    Stayed 2 nights in May 2019

    Nice Hotel with great location”

    Hotel room is very clean,staff is talented in servicing you through check in until check out.Recommended for solo or family traveler.Location is in the middle of orchard road,surrounding by shopping malls and other interesting attraction.

    Reviewed May 07, 2019
    8.4
    Excellent
    Tang from Malaysia
    Solo traveler
    Deluxe King Room
    Stayed 6 nights in April 2019

    Excellent”

    To be honest, I stay here purely due to its location and breakfast. The other hotel has similar location but no breakfast. Our family has been staying there for more than 10 years whenever we go to Singapore, but they always treat us like we're newcomers. This time round, they gave me a room with someone already staying there, then the keycard failed to work for 3 times. One of the front desk guest service (not the one who checked me in) was kind enough to go with me up to my room, and went to get slippers for me, eventhough she didn't have to. The location is impecable, and so is the room, but they never have the best customer service. As a five-star international hotel chain, I am expecting a little bit more, but Mandarin Orchard never has to worry about losing customers. Will I return? Most likely will, but I will change to another 5-star hotel in similar location without a second thought simple because as a return customer, I am expecting a little bit more.

    Reviewed May 07, 2019
    8.0
    Excellent
    nathasia from Indonesia
    Family with teens
    Superior Deluxe King
    Stayed 2 nights in May 2019

    My to-go hotel”

    Always stay here whenever i visit singapore, because the location, very conveniently located at the heart of orchard road. Helpful staffs as always. Breakfast was great, even with good food surrounding the area, we always look forward in having breakfast at Mandarin. Room was great and clean. Have nothing bad to say, will always come back to this hotel. However it does get crowded at the lobby area esp. during check in and out time, given since it's a popular hotel.

    Reviewed May 07, 2019
    9.6
    Exceptional
    Anastasia from Indonesia
    Family with teens
    Deluxe Twin Room
    Stayed 3 nights in December 2018

    Great option around Orchard”

    I stayed here with my family for 3 nights, and we got almost nothing to complain. Spacious room and bathroom with complete facilities. I also went to the hotel's gym, it was comfortable for a quick workout session. Best part was its location, if you're looking for bustling city atmosphere with malls along the way, then go for Mandarin Orchard (pro tips: come here in around Nov-Dec, when Christmas decoration is all set up in Orchard road, or in July when they held annual SG great sale)

    Reviewed May 16, 2019
    10.0
    Exceptional
    Jennifer from Philippines
    Couple
    Deluxe King Room
    Stayed 3 nights in May 2019

    Tops in Service from Check-in to Check-out! ”

    Efficient check-in, courteous service, clean and well-kept rooms and premises with great amenities are the Mandarin’s great assets! Its perfect location amidst all go-to places is another reason why my husband and I have chosen the Mandarin Orchard over the years as our home in Singapore!

    Reviewed May 13, 2019
    9.2
    Exceptional
    Sita from Thailand
    Family with teens
    Deluxe Twin Room
    Stayed 2 nights in May 2019

    Great Location for Shopping but room facilities seems to catered to men not women”

    I love that the hotel is right in the middle of Orchard Road, the heart of Singapore shopping street. But when it comes to the room facilities, it's quite shocking how bad it can be for a woman to live comfortably in the room. First being the hair dryer, the hotel provide one, but the sockets in the bathroom do not accommodate the hair dryer plug. So I found myself standing by the coffee table and use mirror on the corridor to dry my hair. Second is the mirror for applying make-up, they have one attached to the bathroom wall but there's no lighting, it was way too dark to see so I ended up using the mirror in the corridor again. Third is they have a working table with work chair, but no powder table. Fourth being the spotlight right above the bathtub which really annoyed me when I sat in bath. The bright light went straight to my eyes, no time relaxing in the bath. Totally unfriendly for women I must say.

    Reviewed May 09, 2019
    9.2
    Exceptional
    LAKSMI from Indonesia
    Family with teens
    Deluxe Twin Room
    Stayed 2 nights in January 2019

    Exceptional”

    The only problem we have is during check in and check out. It seems like they are understaffed and probably had a complex reservation and billing system that each customer served took a pretty long time. A long queue happened during check in/check out time almost every day when I stayed there.

    Reviewed April 06, 2019
    9.6
    Exceptional
    Diana from Philippines
    Group
    Mystery Room
    Stayed 2 nights in April 2019

    Excellent Location. VERY MUCH RECOMMENDED”

    Very convenient, easy access to everything! I would always prefer this hotel than any new one in Orchard. Only comment is , the lady service staff no name tag yet ( back part of the restaurant ) on breakfast should be trained to be more mindly of her behavior. We have seen her behavior, she just grabs the plate that she thinks is already done even thou the person is very close to her plate. She doesnt smile at all. We saw her do that 4 times to the other diners and everytime, the person would just be shocked and look at her. I thought that she was mute and deaf, because she doesnt say excuse me atleast when she grabs the plate. But when i saw and heard her talk to her co employee complaining about something just very near the door, I knew at that time that she was just rude and shouldnt be a part of that hotel. I dont know her exact nationality but she looks like malaysian or indian. Anyways, she is just one person, Most of the staff did excellent .

    Reviewed April 05, 2019
    8.8
    Excellent
    Andry from Indonesia
    Family with young children
    Deluxe Twin Room
    Stayed 4 nights in March 2019

    Hotel which is provide a really good service ”

    I must give a Very Good or Excellent rating for the service that the hotel already provide. On day 3 when I'm staying here my passpor fall in taxi when I'm on the way to Elizabeth Novena Hospital, I ask for help from the concierge to call for the taxi call center to seek for my passpor and they do really help me and call the taxi call center and the hospital too until they found it and I'm really glad for the very helpful staff. And on the 21 March when they do remember my birthday date and send me a birthday cake too. Overall in short words, I do have a really pleasant journey and staying at Mandarin Orchard Singapore Hotel

    Reviewed March 27, 2019
    8.0
    Excellent
    Romina from Indonesia
    Couple
    Deluxe Twin Room
    Stayed 5 nights in March 2019

    A nice hotel in the heart of shopping paradise”

    Unfortunately on our last day, there was a big leaking of the pipe (??) from 23rd floor, while we were at 9th floor. We were awake when the staff tried to solve it. The water even came to our room. The following morning, when I walked on the carpet, my feet became wet.

    Reviewed March 18, 2019
    10.0
    Exceptional
    Inwho from Thailand
    Group
    Deluxe Twin Room
    Stayed 2 nights in February 2019

    LOVED MY STAY! ”

    I was in Singapore to celebrate my birthday, and had put in a special request for something special if possible, the staff not only wished me happy birthday but also decorated the room and had a birthday cake for me! Cake was from the bakery and was delicious! Can’t thank the staff enough for an unforgettable stay :) Definitely coming back here for my next visit!!

    Reviewed February 25, 2019
    10.0
    Exceptional
    Gavin from Australia
    Couple
    Deluxe King Room
    Stayed 3 nights in May 2019

    Exceptional”

    We loved this hotel. Well situated in Orchard Street. Very modern and our room had a great view of the city. Staff were excellent. We were offered an upgrade which included a superior room, breakfasts, cocktails and some free laundry and after doing the sums we accepted. We are happy to recommend to others.

    Reviewed May 06, 2019
    6.8
    Good
    Wong from Malaysia
    Group
    Regency Suite
    Stayed 1 night in November 2018

    Hotel room is old and facilities is awful”

    Location is superb just next to Takashimaya shopping mall. Yet the room is old and the swimming pool is small and next to reception and restaurant, it makes the guests not enjoy and hard to access as you need to walk cross public area.

    Reviewed April 26, 2019
    5.2
    LOH from Singapore
    Business traveler
    Connecting Room
    Stayed 3 nights in May 2019

    Good location ”

    Good location but staff service need to be improve

    Reviewed May 17, 2019
    8.4
    Excellent
    Adhi from Indonesia
    Couple
    Deluxe King Room
    Stayed 2 nights in May 2019

    Good Hotel”

    This hotel is in good location. It also still clean even the hotel itself is quite old.

    Reviewed May 16, 2019
    10.0
    Exceptional
    Chong from Malaysia
    Business traveler
    Deluxe King Room
    Stayed 2 nights in May 2019

    Clean and tidy”

    Good location and good staff there. I will staying there for my next trip

    Reviewed May 14, 2019
    10.0
    Exceptional
    Chong from Malaysia
    Business traveler
    Double Deluxe
    Stayed 2 nights in May 2019

    Clean and tidy”

    Good location and good staff there. I will staying there for my next trip

    Reviewed May 14, 2019
    12345
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    Mandarin Orchard Singapore
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    • Exceptional location
    • Orchard Road
    • Somerset MRT Station is within 0.37 km