2015
Excellent 8.2
Based on 14498 reviews

Recent customer comments

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Excellent



based on 14498 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8
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Ellen from Philippines
Families with young children
Stayed 3 nights in January 2014
very good
shopping
good
Reviewed July 14, 2014

victor from Australia
Families with older children
Deluxe
Stayed 9 nights in July 2014
very good
understanding
All staff members were very attentive, caring and friendly. However, they had renovations going on from 0730 to 2200 which was ridiculous. I understood from the Duty Manager it wasn't supposed to be, and he moved me to another room, which he personally checked to ensure there was no noise coming from the renovation, and even offered a complimentary in-room breakfast. However, my contention would be that I was told I can't get free parking because my booking was made through Agoda! That was disappointing, as even restaurant guests received free parking!
Reviewed July 13, 2014

andri from Indonesia
Families with young children
Deluxe
Stayed 3 nights in July 2014
excelent
friendly staff, close to restaurant, nice room
Reviewed July 13, 2014

Ditta from Indonesia
Families with young children
Deluxe
Stayed 2 nights in July 2014
Nice hotel with superb location
Location,location,location
Superb experience as always until we met a rude,money minded porter when we took taxi to the airport at the taxi lobby..i will never ask a porter to carried my luggage anymore
Reviewed July 13, 2014

Tomy from Indonesia
Families with older children
Deluxe
Stayed 3 nights in July 2014
Stay in clean room and comfortable
Clean Comfortable Nice room
Its good place to stay at there and also near to smrt
Reviewed July 13, 2014

William from Indonesia
Couples
Deluxe
Stayed 2 nights in July 2014
Good location
Near to everything, confinience
Pleasanr staying, good locarion near to restaurant and shopping center
Reviewed July 13, 2014

swasty from Indonesia
Families with young children
Superior Deluxe
Stayed 4 nights in July 2014
amazingly comfortable
great staff, delicious breakfast, near shoping area
it was amazing, the staff were very helpful comfortable room, delicious breakfast at triple three restaurant really easy to reach to the shopping centre
Reviewed July 12, 2014

yenni from Indonesia
Families with young children
Deluxe
Stayed 3 nights in June 2014
excellent,nice hotel,clean
near shopping mall
very interested ,comfort ,homy ..the room is clean,staff is very friendly
Reviewed July 12, 2014

Darma from Indonesia
Business travelers
Stayed 1 night in July 2014
good hotel to stay
Decent room, friendly staff
Excellent
Reviewed July 11, 2014

Yick from Brunei Darussalam
Couples
Stayed 2 nights in June 2014
Love the free wi-fi and excellent location!
Proximity to shopping belt (right next to Takashimaya); great facilities; good value
Comfortable and pleasant. It will certainly remain a top choice.
Reviewed July 11, 2014


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