2015
Excellent 8.2
Based on 14466 reviews

Recent customer comments

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Excellent



based on 14466 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.6
  • Food and dining 7.8
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BUT from Cambodia
Families with young children
Deluxe
Stayed 3 nights in May 2016
location safety and food
location safety and food. its very great to reach shopping malls and enjoy restaurants (meals) at summer set/.
Reviewed May 30, 2016
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Jonathan from Philippines
Families with young children
Superior Deluxe
Stayed 2 nights in December 2015
Pleasant and worth it
Hotel is along Orchard hence very near the shopping area and lots of dining places to choose from. The buffet breakfast has a wide selection to choose from.
Reviewed May 30, 2016
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BUT from Cambodia
Groups
Connecting Room
Stayed 3 nights in May 2016
Very good location. Nice food and friendly staff.
Very good location. Nice food and friendly staff.
Reviewed May 30, 2016
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Eric from Indonesia
Groups
Superior Deluxe
Stayed 3 nights in May 2016
Best location but pricy
Location no doubt is best but price is quite high. If there are price promotion or discount then it will be great since the room is basically smalller than other expensive hotels.
Reviewed May 30, 2016
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Eric from Indonesia
Groups
Deluxe
Stayed one night in May 2016
Best location but pricy
Location no doubt is best but price is quite high. If there are price promotion or discount then it will be great since the room is basically smalller than other expensive hotels.
Reviewed May 30, 2016
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Yang from China
Families with young children
Stayed 3 nights in May 2016
Let down by connecting doors
We went to the trouble (and extra cost) of getting two connecting rooms only to find that the doors could only be opened by staff and if they closed they locked again. No key could be provided (apparently all they have are master keys now!) and they tried to claim this was normal - however I have stayed in many hotels with connecting rooms and this is not normal. In the end they wedged the doors open - but that meant that light and sound travelled both ways and destroyed any chance of a romantic weekend for my wife and I.
Reviewed May 30, 2016
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Mitcher from Singapore
Couples
Stayed one night in May 2016
review title
great stay!
Reviewed May 30, 2016
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henry from Philippines
Families with older children
Stayed 6 nights in July 2015
Great hotel
Very nice hotel. Great location. Excellent customer service. Very delicious food! Value for money. Has been coming back ever since. Highly recommended!
Reviewed May 30, 2016
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dewi from Indonesia
Families with older children
Deluxe
Stayed 2 nights in May 2016
Location is the best
Many times i stay in Mandarin, overall ok and good. Room a bit old but size quite big compare other hotel near mandarin.
Reviewed May 29, 2016
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Salehbhia from Australia
Business travelers
Deluxe
Stayed one night in May 2016
Nice
Excellent
Reviewed May 28, 2016
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