Mandarin Oriental Bangkok

48 Oriental Avenue, Bangkok Riverside, Bangkok, Thailand, 10500 - See map
5-star Hotel
9.1
Exceptional
/10
(609 reviews)See what guests said
Food & Dining1
Breakfast1
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Mandarin Oriental Bangkok

"For the rest, the restaurant service was good and my friend was impressed with the morning breakfast."

federico - June 27, 2019

Chao Phraya Room Twin Mandarin Oriental Bangkok
Swimming pool [outdoor] Mandarin Oriental Bangkok
 Mandarin Oriental Bangkok
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Popular landmarks
Asiatique The Riverfront 2.45 km
MBK Center (Ma Boon Khrong Center) 2.94 km
Jim Thompson House 3.18 km
Siam Paragon 3.25 km
Wat Phra Chetuphon 3.44 km
Temple Of Dawn (Wat Arun) 3.52 km
The Grand Palace 3.82 km
Temple of the Emerald Buddha (Wat Phra Kaew) 3.84 km
Khaosan Road 4.31 km
Chatuchak Weekend Market 9.32 km
Nearby landmarks
Oriental Hotel Cooking Centre 20 m
Bamboo Bar 30 m
Sala Rim Nam 30 m
Oriental Hotel Thai Cooking School 30 m
East Asiatic Company Thailand Building 70 m
World Group 90 m
Thai Home Industries 90 m
Assumption Convent School 100 m
Assumption Cathedral 110 m
Cotton House 120 m
9.0

Excellent

Location rating score

540 meters from city center

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 609 reviews
Fantastic breakfast
97% positive mentions
Exceptional cleanliness
9.5 rating for cleanliness
Exceptional comfort
9.5 room quality and comfort
Exceptional service
9.4 rating for service

Staff were warm and welcoming to my friend and I, even though we didn't fit or look like the traditional guest.

Ruth | March 10, 2019

It is considered the best hotel in Bangkok in the traditional style.

Ruth | March 10, 2019

We had an amazing view of the river & skyline from the 15th floor.

Ruth | March 10, 2019

In every way this was the best hotel experience we have ever had!

paul | April 23, 2018

the Oriental is legendary, I've always wanted to stay here.

Ruth | March 10, 2019

It was superb!

Ruth | March 10, 2019

  • 460 meters to public transportation

  • Airport transfer

  • Hot tub

  • Sauna

  • Steamroom

Your dates are popular among travelersPopular destination! Properties in Bangkok are being booked every minute!
Value for money8.5
Distance to city center0.5 km
Location rating9.0
Nearest airportDon Mueang International Airport (DMK)
Distance to airport23.8 km

Rooms available at Mandarin Oriental Bangkok

9.5
Exceptional
Room comfort & quality
Authors' Suite King
Authors' Suite King
...
  • Room size: 101 m²/1087 ft²
  • Balcony/terrace
  • 1 queen bed
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Premier Two-Bedroom Suite Twin
Premier Two-Bedroom Suite Twin
...
  • Room size: 150 m²/1615 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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Premier Two-Bedroom Suite King
Premier Two-Bedroom Suite King
...
  • Room size: 95 m²/1023 ft²
  • Balcony/terrace
  • 1 queen bed & 1 double bed
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Two-Bedroom Suite
Two-Bedroom Suite
...
  • Room size: 173 m²/1862 ft²
  • Balcony/terrace
  • 1 king bed & 1 single bed &...
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Authors' Suite Twin
Authors' Suite Twin
...
  • Room size: 101 m²/1087 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Two-Bedroom Theme Suite King
Deluxe Two-Bedroom Theme Suite King
...
  • Room size: 125 m²/1345 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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State Room
State Room
...
  • Room size: 61 m²/657 ft²
  • River view
  • 1 queen bed or 1 double bed
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Deluxe Two-Bedroom Suite King
Deluxe Two-Bedroom Suite King
...
  • Room size: 125 m²/1345 ft²
  • Balcony/terrace
  • 1 queen bed
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Selandia Suite King
Selandia Suite King
...
  • Room size: 185 m²/1991 ft²
  • Balcony/terrace
  • 2 queen beds
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Deluxe Theme Suite King
Deluxe Theme Suite King
...
  • Room size: 85 m²/915 ft²
  • Balcony/terrace
  • 1 queen bed
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Frequently asked questions

Does Mandarin Oriental Bangkok offer hand sanitizer?

Hand sanitizer is available at Mandarin Oriental Bangkok.

How often do rooms at Mandarin Oriental Bangkok get disinfected?

Rooms are disinfected every day at Mandarin Oriental Bangkok.

How frequently are common areas disinfected at Mandarin Oriental Bangkok?

Common areas of Mandarin Oriental Bangkok are disinfected daily.

Does Mandarin Oriental Bangkok offer contactless check-in and check-out?

Contactless check-in and check-out is not available at Mandarin Oriental Bangkok.

Are free face masks available at Mandarin Oriental Bangkok?

Face masks are available for free at Mandarin Oriental Bangkok.

Do staff at Mandarin Oriental Bangkok wear face masks?

Staff at Mandarin Oriental Bangkok wear face shields and/or masks for guests’ safety.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

Is there a doctor or nurse on call for the property?

A doctor or nurse is available on call for Mandarin Oriental Bangkok.

What time is check-in and check-out at Mandarin Oriental Bangkok?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Oriental Bangkok?

Mandarin Oriental Bangkok is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Mandarin Oriental Bangkok also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mandarin Oriental Bangkok has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bangkok with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Mandarin Oriental Bangkok?

Mandarin Oriental Bangkok does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Mandarin Oriental Bangkok

  • 10.0
    Exceptional
    Location

    "Great service focus, location and historic attribute."

    NANA

    |

    April 8, 2018

Property ranking|Compared to 5,479 Bangkok properties
See all rankings
Cleanliness score
9.5/10
Room comfort score
9.5/10
Service score
9.4/10
Couples review score
9.2/10
Better than
99
%
of Bangkok properties
Better than
99
%
of Bangkok properties
Better than
98
%
of Bangkok properties
Better than
98
%
of Bangkok properties
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Overall rating:
9.1
Exceptional
609 reviews
Cleanliness
9.5
Facilities
9.2
Location
9.0
Read all reviews >
What travelers say they love:
This is the best Luxury hôtel I have been to worldwide so fa...
NANA from United Kingdom
Family with young children
More about Mandarin Oriental Bangkok

More about Mandarin Oriental Bangkok

If what you're looking for is a conveniently located hotel in Bangkok Riverside, look no further than Mandarin Oriental Bangkok. One of Mandarin Oriental's flagship properties, Mandarin Oriental Bangkok has been a favorite of the elite since 1876. A proprietary boat shuttles patrons across the river to the property's Fitness & Wellness Center, Spa and Thai restaurants, as well as to the skytrain and IconSiam. With its convenient location, the property offers easy access to the city's must-see destinations.

Wireless internet, a business center, meeting rooms, and secretarial and concierge services make for an efficient, as well as luxurious, experience. The Oriental Spa is known as one of the best in the world and the facilities include a large gym, tennis court, Muay Thai boxing and Yoga studio and two outdoor swimming pools. Visitors should not miss high tea in The Authors’ Lounge, a meal at one of the 11 famous restaurants, taking a class in Thai cooking/culture, or watching the sunset from The Verandah. All of the 331 fresh luxurious rooms are assigned with personal butlers. A stay at the opulent Mandarin Oriental Bangkok never disappoints and has you wanting to come back.

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Most talked about facilities

Food & Dining
13 mentions
Swimming Pool
10 mentions
Breakfast
6 mentions
Internet
6 mentions

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

The Verandah
Cuisine:International
Menu:Buffet
Ciao Terrazza
Cuisine:Italian
Menu:Buffet
The Bamboo Bar
No additional information available
Authors' Lounge
Menu:A-la-carte
Sala Rim Naam
Cuisine:Thai
Menu:A-la-carte
Terrace Rim Naam
Cuisine:Thai
Menu:Buffet
Lord Jim's
Cuisine:Seafood
Menu:A-la-carte
The China House
Cuisine:Chinese
Menu:A-la-carte
Riverside Terrace
Cuisine:International, Grill/BBQ
Menu:A-la-carte
Show more

Nearby restaurants

Thai cuisine
Thai cuisine
Handmade Food & Drink
600 m Thai
Thong Fah
770 m Thai
Saffron
810 m Thai
American cuisine
American cuisine
Enjoy Bkk Bistro & Bar 57/1
600 m American, Asian, Bar
Viva & Aviv
650 m American, Asian, Bar
Bridge Cafe and Art Space
730 m American, British, Thai
Asian cuisine
Asian cuisine
Sala Rim Naam at Mandarin Oriental, Bangkok
40 m Asian, Thai
Riverside Terrace at Mandarin Oriental, Bangkok
40 m Asian, European, Gluten Free
The China House at Mandarin Oriental, Bangkok
60 m Asian, Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Mandarin Oriental Bangkok from real guests

Overall rating
9.1
Exceptional
From 609 reviews
9.5Cleanliness
9.4Room comfort and quality
9.4Service
Agoda Reviews (511)Booking.com Reviews (98)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.2
Location9.0
Room comfort and quality9.5
Service9.4
Value for money8.5
High score for Bangkok
Rating
9+ Exceptional (292)
8-9 Excellent (80)
7-8 Very Good (40)
6-7 Good (8)
<6 Below Expectation (9)
Time of the year
Mar - May (96)
Jun - Aug (119)
Sep - Nov (111)
Dec - Feb (103)
Don't miss out!Popular destination! Properties in Bangkok are being booked every minute!
All guests (511)
All room types
All languages

Show reviews that mention 

Showing 429 verified guest comments
12345
10.0
Exceptional
Kai from Germany
Couple
Deluxe Room Twin
Stayed 1 night in November 2009

The ideal home away from home”

personal attention, absolute friendliness, caring and efficiency
none

After our visit to the Mandarin Oriental 2 years ago I wrote the following review. Now we were there for a week and found that although the management had changed everything else had remained just as convincing and charming as ever: The claim to "make you feel at home" does not quite describe the Oriental’s main feature. What they actually do achieve is this: They give you a feeling of what the ideal home could be like. The personal care and appreciation one receives in the Oriental not just as a guest but as an individual is second to none. I can‘t think of any cons, except that people who are not sensitive to friendliness and personal attention should avoid the hotel. The following incident illustrates what I mean: Upon arrival at the Oriental, guests are greeted by welcoming personnell and presented a flower chain. One day I observed a man climbing out of the taxi, pushing the welcoming girl aside and slapping her hand as she attempted to give him the flower chain. There are many luxury hotels in the world and quite a few in Bangkok. Some might even be more luxurious with respect to interior decoration, furnishings, room facilities etc. than the Oriental. True luxury, however, does not come in the form of flat screen television sets, in-room whirlpools and the like (the rooms in the Oriental, by the way, are equipped with everything the discriminating traveller needs and designed in good taste and style) but is provided by caring and efficient personal attention. In the Oriental, your wishes are being fulfilled almost before you even know that you had them. Of course, part of the charme and spirit of the place lies in its history, but the secret of making you feel so extremely comfortable is the degree of friendliness and efficiency of the entire staff and the fact that you enjoy it not as an anonymous guest but as an appreciated individual with a name and a personal identity.

Reviewed November 06, 2009
10.0
Exceptional
Darren from United Kingdom
Couple
Deluxe Room Twin
Stayed 2 nights in July 2009

Oriental delights”

Location. Colonial environment and historic features. Service. Quality of rooms, facilities and food.

The Mandarin Oriental hotel, the original hotel situated on the River of Kings, intrigues passers by on the river taxis, and captures the imagination of all who are lucky to visit or live in Bangkok. Arrival there for a celebratory 2 night stay lived up to all expectations. Service is immaculate from the moment you step out of your vehicle, paperwork executed in comfort in your own room and all amenities explained by the person who becomes your personal butler. The rooms are well-appointed and luxurious, on the smaller side but with no reduction of style or comfort. Air con, often the most disrupting element of any hotel, is quiet and effective. All guests were invited to a cocktail reception to meet the GM - where alcohol and canapes were of the highest standard and the atmosphere in the colonial Author's Lounge beyond compare. As part of our celebration we booked dinner at Le Normandie - the French restaurant on the top floor of this building, overlooking the river or the city. We were taken to our secluded table - privacy and elegance are maintained despite the small size of restaurant and looked after beautifully by the staff, including personal service from the Maitre d'Hote. Food and beverage were all sublime. We also had dinner on the riverside terrace - a magical environment for a select menu. Breakfasts on the riverside terrace are again out of this world, though if you were to come merely for breakfast rather expensive. The buffet includes all manner of delights pleasing all nationalities and tastes. The hotel is easily accessed by skytrain and then a lovely, courteous shuttle boat service. Valet parking takes the strain from those who have approached by road and taxis are carefully sought for all without their own transport. The area over the river includes a Thai restaurant, Spa and leisure facilities. All of the hotel building and grounds are remarkable for their flowers and trees.

Reviewed July 25, 2009
10.0
Exceptional
Clayton from United States
Couple
Mandarin Room
Stayed 2 nights in November 2018

Perfect ”

This is the best hotel. Mandarin Oriental Bangkok has a huge staff in order to provide truly exceptional service to their guests. They must have an extensive staff training program and a very rigorous personnel screening program as the staff is, without exception, absolutely dedicated to making their guest ‘s stay as comfortable and pleasurable as possible. Every aspect of my stay here was perfection. From the warm reception to the wonderful restaurants, the spacious, spotlessly clean guest rooms to the hassle and wait- free checkout this hotel knows how to do it right and has the management and staff to make it happen. Going forward, any where I travel - if there is a Mandarin Oriental, I’m staying there.

Reviewed November 25, 2018
8.7
Excellent
Con from Australia
Business traveler
Deluxe Premier Twin
Stayed 4 nights in May 2015

A Great Hotel”

The wonderful staff,The food,The great service

As far as I am concerned the Mandarin Oriental Bangkok is in a class of its own. In a good hotel you are lucky to find one or two good staff ,but at the Mandarin I can think of many I encountered. This includes Su who is a most wonderful lady that serves tea in the stunning lobby and who has a most positive attitude towards life. Also in the lobby they have a great piano player who is blind. I was touched at the kindness and respect shown to him by other members of the staff who graciously help him to get around. At the Bamboo Bar you will find a great barman who will make you one of his signature cocktails . Then kick back and enjoy the truly talented Jazz singer from America and the equally impressive saxophone and piano player all genuine professional musicians. When I arrived at the hotel I was unwell .No problem ,the Hotel has a fabulous nurse and a Doctor on the premisses .They gave me a test and had the results three hours later and supplied me the required medicine as well.Try that at another hotel,or anywhere for that matter. There are many more notable people not least is the lady who gave me a splendid massage at the hotel spa. Best I have ever had. Need I go on. This hotel has what is desperately lacking from the hotel industry.and that is genuine hospitality ,efficient and kind service. Few hotels take care of guests better and make them feel more welcomed and comfortable. Finally a tip of the hat to the good folks at Agoda who's great rate and easy to transact system made it possible for me to afford staying at this last bastion of luxury.To borrow the line of the the great actor Peter Ustinoff, "when I am leaving ,I am already planing my trip back"!.

Reviewed May 23, 2015
9.7
Exceptional
Tou from Singapore
Solo traveler
Deluxe Room Twin
Stayed 1 night in June 2011

Still one of the world's very best!”

Excellent service, beautiful surroundings by the River

while there may be newer, bigger, more glitzy hotels in bangkok (and around the world), the mandarin oriental continues to shine as a totally reliable, ever consistent, and beautifully maintained and serviced hotel. the decor continues to stun in quiet and traditional ways, be it in decor (loads of orchids and lotus all over, and lovely thai touches) or service (butler for every room, people who recall your name) or amenities (thoughtful canapes at tea time, in your room; fruit juice and fresh fruit compote in the morning as you laze by the pool or in the changing room of the health centre). i stayed in a 'standard' room, but even this faces the spectacular chao phraya river. there were flowers galore in the room: two potted orchids, a bouquet on the writing table, 2 glass bowls of lotus when they turn the bed down in the later afternoon, orchids by the bathroom amenities etc. throughout the decor is traditionally tasteful, quietly elegant and thoughtful! not glitzy or over the top, but elegance personified.

Reviewed June 27, 2011
10.0
Exceptional
Michael from United Kingdom
Business traveler
Deluxe Premier Twin
Stayed 1 night in July 2011

Outstanding hotel with exemplary service”

Remarkable outlook, delicious food, simply beautiful room-stunning all round!

On arrival-warm welcome with service really first class On Check-in-Service that was helpful and thoroughly professional Room service-Luggage carried upstairs and a guide around the room with everything explained. The room was beautifully furnished and had a remarkable outlook over the water with great views of Bangkok. The bathroom was immaculate and all the little extras included with the slippers. The restaurant over the water on the ground floor by the pool is one of the best I have experienced-the views were stunning, the food delicious and the service to match-a real treat. Nothing was too much trouble in this outstanding hotel. I look forward to my next visit with my Wife and Family, and on another note compared to The Mandarin Oriental in Hong Kong-this is better!

Reviewed July 14, 2011
10.0
Exceptional
John from United States
Solo traveler
Deluxe Premier Twin
Stayed 9 nights in February 2015

Spectacular, elegant, and friendly”

Exquisitely beautiful hotel and grounds, kindness and professionalism of staff, perfect location in Bangkok near walking area and Sky Train

For me, the hotel is the foundation for an international trip. I've stayed at some of the best hotels in the world, my standards are very high -- sometimes a little obsessively so, and this hotel has to be at the top of the list in every conceivable respect. Just as a small example, each day a tray of a different tropical fruit appears in the room, accompanied by silverware, linen napkins, a small orchid, and a printed card with information about that day's fruit. Apply that attention to detail to every aspect of the hotel, and that will give you a picture of the Mandarin Oriental in Bangkok. Sometimes, at a hotel of this caliber, you'll feel a stuffiness and pretentiousness. Not so here. The elegance is accompanied by an easy warmth and casual comfortable feeling.

Reviewed February 15, 2015
9.0
Exceptional
Robert from United States
Solo traveler
Stayed 2 nights in February 2013

Classic river gem with old world charm”

Service, access to river and close to BTS

The Oriental is a classic old world river hotel. While some may say the place is a bit tired with older elevators, rooms and style that hasn't really changed for decades, it's probably still worth it. The thing that makes the Oriental special is the life that passes through. The hotel still has people sitting for tea, eating in the well-known restaurants, enjoying Jazz in the Bambu room, or just hanging out in the lobby. The service is best in class, and you will feel at home and have every need attended to. It is easy to access the Skytrain (BTS) at Saphan Taksin and also pick up a boat from the dock anywhere. The spa across the river is indulgent if you don't care about the price tag. If you want to be on the city side of the river in a classic best in class luxury, and still feel like you are in the scene of a 1960s movie, you can't really replace the Oriental. There are newer over the top hotels that are most beautiful, more extravagent, but none with the same activity that you find at the Oriental. If you want privacy and exclusivity, then there are other options better. But, i do love this hotel and there is something truly Bangkok about it. This is the only top end hotel at the river that can work if you need to go into central.

Reviewed March 05, 2013
9.3
Exceptional
Yanee from Germany
Family with young children
Deluxe Room Twin
Stayed 3 nights in December 2011

Great Location, Warm Welcome, High Standard Hotel”

Beautiful and friendly Staff, Perfect Location, Very Traditional

We came the first time to bangkok with our little 2 children and we loved it. For our first time in Thailand it was perfect because we could easy take boot taxis to all famous attractions in Bangkok. To downtown for the shopping malls we used the Sky Train which was right next to the pier. The Hotel has a great view, the staff was amazing and friendly. For my children who came here the first time the got to see ancient and traditional costumes that the staff people wear. The concierge was brilliant and absolutly helpful. The hotel is located directly on the River. After sightseeing in bangkok (which can be very hectic especially with children) The Oriental Hotel was a perfect Oasis for relaxing. Although it is a high class Hotel, you got so see local Thais having wedding which was for me very interesting also to see the upper class thai people. The Food was a bit expensive but we stayed only for 3 nights. We went to the Thai restaurant with the boat service to got to see the traditional thai temple show and my family loved it. The Pool service and the BBQ Restaurant on the Peer with live music was absolutely romantic. For first time arriving and doing a lot of sightseeings in Thailand, this is a perfect stay with high standards if you are looking for something really special. The Kids club was a bit disappointing though for my kids (5,7) it is a small room with some toddler toys, a computer a tv BUT with a very friendly staff. But they would charge you for each child which was a bit expensive...and my children wouldn't like to stay...

Reviewed January 03, 2012
9.3
Exceptional
Tan from United Kingdom
Business traveler
Deluxe Room Twin
Stayed 2 nights in December 2012

beautiful hotel”

comfort

the mandarin oriental is the one i always use when i visit bangkok and have meetings with dealers and customers. it is beautiful, comfortable and classy. the location is also ideal or going anywhere in the bangkok town. the service is fantastic although the english spoken is not ideal but the attitude and the eagerness to please is so comforting. would recommend this to any traveller who does not need to budget on accommodation

Reviewed December 17, 2012
10.0
Exceptional
penelope from Australia
Solo traveler
Deluxe Room Twin
Stayed 3 nights in August 2012

Colonial grandeur mingles with Thai hospitality.”

Wonderful position on the river, a calm haven in a boisterous city.

entering the flower filled foyer of the mandarin oriental in bangkok for the first time is an entrancing experience. if you arrive in the early evening, a string quartet will be playing, perhaps vivaldi. the staff is genuinely concerned for your well being and the ambience of the surroundings will ensure you leave feeling relaxed and restored.

Reviewed September 12, 2012
9.7
Exceptional
David from United States
Family with teens
Deluxe Room Twin
Stayed 2 nights in June 2012

Ultra high-end service and amenities”

So effort is spared to make your stay luxurious and worry free

From the hotel agent greeting at the airport to our midnight departure for an international flight, the Mandarin Oriental was all about service. The hotel staff's attention to our every need astounded me. On our last day we checked out at the usual time but had 12 hours before our flight left. The hotel staff made us feel at home in every way possible, including the use of all hotel facilities and even a room to shower, change our cloths and rest before leaving for the airport after a long day of shopping. The price of our room was probably near the top of the range for Agoda's special offers and it was worth every penny.

Reviewed June 26, 2012
10.0
Exceptional
Nancy from Australia
Couple
Deluxe Premier Twin
Stayed 1 night in January 2013

absolutely perfect hotel”

Loved everything about the hotel

My husband and I stayed at the Mandarin Oriental Hotel on the 16th January on our way back home to Australia.We were celebrating our Wedding Anniversary and the hotel really spoilt us. We would definately recommend this Hotel to anyone travelling to Bangkok.

Reviewed January 26, 2013
10.0
Exceptional
Yasemin from Turkey
Couple
Deluxe Room Twin
Stayed 3 nights in January 2010

a dream come true in oriental hotel”

-High quality - Superb views especially at night -Excellent staff
-Nothing

when i visited bangkok 6 years ago i saw oriental and i promised myself to stay here next time . so i did it with my husband atıf . i like people and places with a past. so thi shotel has got it with excellnt service also. we have neraly eaten every night at the hotels verandah . it has a superb setting near chao phraya , peninsula hotel is just across the river. our room had a view of the river . at nights we closed the lights and inhaled he fantastic view of he city from our room also. the hotel is near the boat stops and sky train. so you can visit the city with any transport you like. ıf you stay in this hotel you would never forget bangkok!

Reviewed February 12, 2010
10.0
Exceptional
Finan from Cambodia
Couple
Deluxe Room Twin
Stayed 1 night in February 2012

Superb Service”

Service

Mandarin Oriental lives up to its reputation. As with any Mandarin Oriental anywhere else in the world, you will always feel the special attention and care, those pre-anticipated service that make it a truly world-class unmatched hotel. I really cannot give enough praise to its staff member. Everyone, i mean from the gardener to the top manager, walk around carrying that big small and truly care to stop by and ask to find our if everything is alright with the service! World class indeed!

Reviewed March 02, 2012
10.0
Exceptional
Kim from Australia
Business traveler
Stayed 2 nights in March 2008

One of the best experiences EVER”

Location - on the River. Staff service is superior. Attention to details is extraordinary.
I honestly do not think there are ANY cons at all. Perhaps if you really wanted a resort pool for family, then the small pool here would not suffice.

The welcome at this hotel was one of the lovely highlights of my life. Being a guest here makes one feel special. There is no doubt that the staff are grateful for you as a guest. They appreciate your business. The effort they go to in order to satisfy ANY need is extraordinary. The attention to detail is AMAZING. The refinements are beautiful. The locaion is excellent. Above & beyond any other hotel stay I have ever had anywhere in Asia, Europe, the USA or Australia! However the massage at the Spa was very disappointing considering what I expected from the Mandarin Oriental. The service was rushed. The actual therapists were LOVELY though. The performance from the artisans and dancers at the Thai special Restaurant was incredible and well worth experiencing.

Reviewed September 24, 2009
9.0
Exceptional
John from Australia
Couple
Deluxe Room Twin
Stayed 5 nights in September 2009

The old Icon has the X factor”

POLISH! POLISH! POLISH! CLASS, POSITION,ATTENTIVE STAFF . Impossible to duplicate!
Over the top 'MARK UP' ON WINE WHICH OFTEN REQUIRED FURTHER CHILLING

Our third stay in four years. The oriental is unique. The moment we walk in to the beautifully scented foyer we know we are in our bangkok home.each guest has a floor butler and the standard of room attention is the best we have experienced worldwide.for the first time we checked out the other nearby hotels along the river and agreed the oriental is special.many staff members are approaching their third decade of service.lovely pool with an intimate feel,just like the rest of this fine hotel

Reviewed September 26, 2009
8.0
Excellent
Martin from New Zealand
Couple
Deluxe Room Twin
Stayed 3 nights in July 2009

Not Raffles”

The hotel is in an excellent location, the rooms are comfortable clean and well equipped.
Staff are poorly trained. Restaurants are over priced for the quality of food.

I booked the Mandarin Oriental as it is affiliated to Raffles in Singapore and having stayed at Raffles, I expected it to be similar in service and quality. Although The Mandarin is only 70% of the price of Raffles, it is only half the Hotel. At Raffles the restaurants were expensive, but the menu both for choice and quality more than justified it. At the Mandarin Oriental The food was dearer than at Raffles and rather ordinary. The quality of Staff service was mediocre, fruit trays left empty at the breakfast buffet etc, where at Raffles it was unbelievably good - every staff member you passed, gardeners, cleaners, restaurant staff, management etc, miraculously knew our names. You felt like royalty and it more than justified the price tag. The Mandarin Oriental did not justify the price charged.

Reviewed August 06, 2009
10.0
Exceptional
Kai from Germany
Group
Stayed 7 nights in October 2007

Truly one of the best hotels in the world”

There are many luxury hotels in the world and quite a few in Bangkok. True luxury, however, does not come in the form of flat screen television sets, in-room whirlpools and the like (the rooms in the Oriental, by the way, are equipped with everything the discriminating traveller needs and designed in good taste and style) but is provided by caring and efficient personal attention. Of course, part of the charme and spirit of the place lies in its history, but the secret of making you feel so extremely comfortable is the degree of friendliness and efficiency of the entire staff and the fact that you enjoy it not as an anonymous guest but as an appreciated individual with a name and a personal identity. .

Reviewed November 24, 2007
10.0
Exceptional
Dawn from Singapore
Couple
Stayed 3 nights in May 2013

Old world charm”

History, location, food

This is my second time as a guest at the Oriental. And returning there after a decade just felt like going home. The staff at the Oriental are what make the difference to this legendary hotel. Certainly one is immersed in the property's glorious history as one walks through the colonial style original building, but it's the smiles and warmth of the staff who make returning so appealing. A real jewel in busy Bangkok.

Reviewed May 30, 2013
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Mandarin Oriental Bangkok
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  • Exceptional location
  • Asiatique The Riverfront
  • Saphan Taksin BTS Station is within 0.47 km
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