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Mandarin Oriental Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta

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9.2

Exceptional

699 reviews

699 reviews

Housekeeping8
View6
Food & Dining2
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Selamat Datang Monument

100 m

Grand Indonesia Mall

310 m

Plaza Indonesia

340 m

Mini Space Shuttle Park

350 m

Daily Foodhall

360 m

Popular landmarks
National Museum

2.2 km

Gambir Train Station Building

2.3 km

National Monument (MONAS)

2.4 km

Jakarta Cathedral

3.1 km

Museum Bank Indonesia

6.6 km

Closest landmarks
Embassy of the Kingdom of Belgium

60 m

Embassy of Royal Belgian

60 m

Embassy of United Kingdom

90 m

Embassy of Germany

130 m

Face Bar

220 m

Mandarin Oriental Jakarta

Jalan M.H. Thamrin PO Box 3392, Thamrin, Jakarta, Indonesia, 10310 - See map

Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy car park free of charge. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.9
Distance to city center3 km
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.4 km

Rooms available at Mandarin Oriental Jakarta

Exceptional
Room comfort & quality

9.5

Deluxe Club King Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Monument View Club Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Monument View Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Oriental Suite Room
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Club Suite Monument View Twin
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Club Corner Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Club Suite King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Club Suite Monument View King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Monument View Club Corner Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mandarin Oriental Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Oriental Jakarta?

Mandarin Oriental Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 868000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mandarin Oriental Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mandarin Oriental Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mandarin Oriental Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Mandarin Oriental Jakarta. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 300000 IDR for adults and 175000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mandarin Oriental Jakarta?

Mandarin Oriental Jakarta features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Mandarin Oriental Jakarta?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Mandarin Oriental Jakarta. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Mandarin Oriental Jakarta?

On-site venues and convenient event services make Mandarin Oriental Jakarta an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mandarin Oriental Jakarta?

Mandarin Oriental Jakarta does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Mandarin Oriental Jakarta

  • 10

    Exceptional

    "Had a very pleasant stay."

    Surya

    |

    September 22, 2022

  • 10

    Exceptional

    "I have travelled a fair bit, and I must say, this has been the BEST experience I have ever had from a hotel stay."

    Ziqq

    |

    September 12, 2022

  • 10

    Exceptional
    Staff 

    "The staffs are very helpful for this stay."

    Cynthia

    |

    September 11, 2022

Overall rating:

9.2

Exceptional
699 reviews
Cleanliness
9.6
Facilities
9.0
Location
9.4
Read all reviews >
What travelers say they love:
The bathroom also spacious, and have all things that you nee...
Savitri from Indonesia
Solo traveler
More about Mandarin Oriental Jakarta

More about Mandarin Oriental Jakarta

Mandarin Oriental Jakarta

Get the most from an urban escape in Jakarta when you book a room at Mandarin Oriental Jakarta. Located right in the city center, Mandarin Oriental Jakarta saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Mandarin Oriental Jakarta, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Mandarin Oriental Jakarta thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Mandarin Oriental Jakarta are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Mandarin Oriental Jakarta even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Mandarin Oriental Jakarta begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Apart from amenities and services, Mandarin Oriental Jakarta goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Jakarta like a true local. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 310 m away.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Housekeeping

11 mentions

Breakfast

7 mentions

Food & Dining

5 mentions

Internet

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Concierge
  • Desk
  • Dressing room
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site

Cinnamon

  • Menu: Buffet, A-la-carte

Lyon

  • Cuisine: French
  • Menu: Buffet

Li Feng

  • Cuisine: Chinese
  • Menu: Buffet
Location
Jalan M.H. Thamrin PO Box 3392, Thamrin, Jakarta, Indonesia, 10310
Exceptional
Location

9.4

Airports

  • Halim Perdanakusuma International Airport (HLP)
    10.4 km 32 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.3 km 41 min drive

Public transportation

  • Bundaran HI
    440 m
  • Dukuh Atas
    560 m

Hospital or clinic

  • drg Sally Irawati
    550 m

Shopping

  • Grand Indonesia Mall
    310 m

Convenience store

  • Indomaret
    710 m 6 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    310 m
  • National Museum
    2.2 km
  • Gambir Train Station Building
    2.3 km
  • National Monument (MONAS)
    2.4 km
  • Jakarta Cathedral
    3.1 km
  • Museum Bank Indonesia
    6.6 km
  • Jakarta Old Town
    7.0 km
  • Ancol Dreamland
    8.1 km
  • Istiqlal Mosque
    12.1 km
  • Beautiful Indonesia in Miniature Park
    16.7 km

Nearby landmarks

  • Embassy of the Kingdom of Belgium
    60 m
  • Embassy of Royal Belgian
    60 m
  • Embassy of United Kingdom
    90 m
  • Selamat Datang Monument
    100 m
  • Embassy of Germany
    130 m
  • Face Bar
    220 m
  • Embassy of Myanmar
    290 m
  • Grand Indonesia Mall
    310 m
  • Plaza Indonesia
    340 m
  • Mini Space Shuttle Park
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Terms & Conditions for stays on 31 Dec 2022 inclusive and regardless of arrival date.
    Cancellation Policy for stays on 31 Dec 2022 : Non-refundable for cancellation or modification.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee868000 IDR
  • Distance from city center3 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)300000 IDR

The property

  • Number of bars/lounges2
  • Number of floors26
  • Number of restaurants3
  • Number of rooms 272
  • Room voltage240
  • Year property opened1978
  • Most recent renovation2009
Property announcements

Terms & Conditions for stays on 31 Dec 2022 inclusive and regardless of arrival date.
Cancellation Policy for stays on 31 Dec 2022 : Non-refundable for cancellation or modification.

Reviews of Mandarin Oriental Jakarta from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.0
Location9.4
Room comfort and quality9.5
Service9.4
Value for money8.9
High score for Jakarta
Rating
9+ Exceptional (136)
8-9 Excellent (34)
7-8 Very Good (23)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (35)
Jun - Aug (83)
Sep - Nov (48)
Dec - Feb (35)
All guests (380)
All room types
All languages

Show reviews that mention 

Showing 201 verified guest comments
12345
10.0
Exceptional
Novita from Indonesia
Family with young children
Deluxe Corner Room King
Stayed 1 night in July 2022

Great staycation for family in Mandarin Oriental Hotel Jakarta”

We booked 3 rooms with different views for our family staycation. They were all stunning 😍. Though i spent many years living in jakarta and tangerang, but i’ve never taken my own kids walking around bunderan HI😅. And it was a very nice moment to remember for the whole family doing activities with our loved ones.. The hotel is superb, with big rooms for family, their cleanliness are extraordinary. I usually got very sensitive in dust, but i was surprised that i could sit in the floor and doing pray without sneezing. We could walk, run and doing other exercises inside and outside the hotel. Perhaps in the future, they can build larger swimming pools in one of their high floors. Their staffs were super duper friendly and helpful, and last but not least of course foods were excelent 😍. Mandarin Oriental Jakarta Hotel was also an excellent choice for family staycation with no need to compare🙏 when doing business there👍👍👍

Reviewed July 03, 2022

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Dear Novita, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable where you and your family felt well taken care of. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

Responded July 15, 2022
Mandarin Oriental Jakarta
10.0
Exceptional
Zalizah from Malaysia
Couple
Deluxe Room King
Stayed 2 nights in July 2019

Our best stay in Jakarta so far. The best, friendliest, beautiful smiles from all staff. ”

We are frequent traveller to this city and hotels around Bundaran HI are our prefered choice. This time around we opt for MO and didn't expect much like the rest of the 5 stars hotel before but MO proves us wrong. Right from the start the team shown an excellent service. Our gratitude to Manager Ms Audrey Lim for providing a great team right from the concierge, front desk, f&b at Cinnamon, security, house keepers etc. They made our stay one of the most relaxing and welcoming. They have truly reflect values as in old Javanese saying "memangun resep tyasing sasama (kita selalu membuat senang hati orang lain)" The kueh lapis and the macaroon was most wonderful. The complimentary wifi was super fast plus the complimentary shuttle to nearby mall. Definitely MO is our top choice of stay for Jakarta in future. Many thanks to Vivian our host, Nathania, Inggride, Rakhel, Eunike, Tesa, Keke, Iqbal, Jeremy, Furqon, Pak Ibnir and many others that name are not mentioned. Keep up the good work.

Reviewed July 30, 2019

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Dear Ms. Zalizah, Thank you for taking the time to review us following your stay. We are truly delighted to hear that you enjoyed our fantastic service and facilities. We do hope to welcome you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Nadia K. Tika Communications Manager

Responded August 02, 2019
Mandarin Oriental Jakarta
9.6
Exceptional
Harris from Malaysia
Solo traveler
Deluxe Room King
Stayed 2 nights in September 2019

Surpass expectation ”

Was from Mulia prior to my stay here. Was on business trip. Then extended my stay and decided to try MO for last 2 nights in Jkt. Really enjoyed the room in terms of size, layout & the comfort level. Toilet was impressive especially the bathtub! Had problem on my shower drain however sorted out promptly. Comfy bed & pillow. Most importantly hospitable and courteous staff - great customer experience from reception, entrance staff & waitress at the dining place. Despite one of the oldest premium hotel within Bundaran HI, still maintain the cleanliness and decorations. Thanks to front desk officer (male - forgot his name for allowing late checkout for me) and thorough explanation from the moment I enter throughout the registration experience. Hats off... still can remember my name and always not forget to greet when I pass by the lobby. A bit comments on the food for breakfast, if I compared my experience from Kempinski, Pullman & Mulia I think the options/varieties can be improved. Not that bad but I still prefer Mulia. The rest was really excellent experience. Will definitely come back!

Reviewed September 23, 2019

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9.6
Exceptional
David from Indonesia
Family with young children
Deluxe Room King
Stayed 2 nights in December 2020

Overall a great stay, except for the parking lot”

I'm staying here with my children and my in laws. The rooms are great, the breakfast taste great though a bit crowded in the restaurant. The service generally are great. The health protocol are adhered. Some of the protocol I know of are, rooms are cleaned & disinfected, and won't be used by other guest for 24 hours, mask is a must, limitation of pool & gym usage for only 10 people per hour slot, breakfast is split into 3 different time slots. My biggest issue is only about the provided parking building. It is a separated building, with the only direct access to the hotel is through P6 floor (the rooftop of parking building). The problem is, there's no elevator in the parking building....In my case where I have to park in the P4, I have to drag my luggage to P6 or P1 through stairs or the car lane. You need to bring a driver with you if you don't want to carry your luggage through the parking building stairs.

Reviewed December 14, 2020

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10.0
Exceptional
irene from Indonesia
Family with young children
Deluxe Room King
Stayed 1 night in July 2019

Superb”

At first we're a bit hesitant on staying Mandarin because it's been quite long since I stay there. Turns out the service is excellent and the rooms and bathrooms were spacious clean! My kid love it very much. All staffs were very polite and helpful. Definetelly going back there for another staycation

Reviewed July 14, 2019

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Dear Ms. Irene, Thank you for taking the time to review us following your stay. We are delighted to hear that you enjoyed our spacious rooms and excellent service during your stay. We look forward to welcome you back to Mandarin Oriental, Jakarta soon. Sincerely, Nadia K. Tika Communications Manager

Responded July 15, 2019
Mandarin Oriental Jakarta
9.6
Exceptional
Akhadi from Indonesia
Family with young children
Deluxe Corner Room King
Stayed 2 nights in May 2022

Awesome Hotel”

room type: deluxe with monument view a hotel with a strategic location, close to the busway station. this hotel has clean, spacious rooms and great views. All staff was friendly and helpfull on all sides especially in the restaurant part and room service where traveller was able to communicate via messaging service (whatsapp). And also this hotel have easy access to parking area. For breakfast food it is quite good, maybe it can be improved with the availability of ice cream. Things that need to be improved are the speed for checking in and the availability of rooms where you just get a room at 03pm

Reviewed May 07, 2022

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Dear Akhadi, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager

Responded August 11, 2022
Mandarin Oriental Jakarta
10.0
Exceptional
Felicia from Indonesia
Couple
Monument View Room King
Stayed 1 night in February 2022

Exceptional”

What I will always remember are the friendly, super helpful staffs! Another thing, the hotel is located very strategically, bonus the iconic monument view! Despite being located in one of the busiest parts of the city, the hotel can definitely your go to was quiet and relaxing.

Reviewed March 06, 2022

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Dear Felicia, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

Responded July 15, 2022
Mandarin Oriental Jakarta
10.0
Exceptional
ranny from Indonesia
Couple
Monument View Corner Room Twin
Stayed 1 night in July 2022

Lovely choice!”

We booked monument view room, the room size was perfect , comfy bed, lovely view, staff are amazingly friendly! Overall experice is fantastic.. will definitely come again

Reviewed July 10, 2022

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Dear Ranny, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

Responded July 15, 2022
Mandarin Oriental Jakarta
10.0
Exceptional
john from Indonesia
Couple
Deluxe Room King
Stayed 1 night in August 2021

Timeless quality.”

Landmark views, prime location, sophisticated set up, spacious rooms, excellent dining, full facilities, warm friendly service, all wrapped in an intimate boutique building.

Reviewed August 20, 2021

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10.0
Exceptional
FIFI from Indonesia
Couple
Deluxe Room King
Stayed 1 night in August 2019

It's on the top of my list”

the best experience I have during my stay in Mandarin Oriental. I like everything about it.

Reviewed September 08, 2019

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9.2
Exceptional
Andruw from Indonesia
Couple
Monument View Corner Room King
Stayed 1 night in December 2021

Great 5 star Quality of Hotel”

I really love and enjoy while stay at Mandarin Oriental Jakarta. The Locatian is super great. The Food is good. The Staff is also very nice, polite and helpful. The Room Quality is above average, the room is clean, neat and tidy. The Scenery of Monumen Selamat Datang is also very nice, especially at night, when the light of city is shining brightly. The cleaning staff is also diligent, because they clean the room twice a day. This hotel is really meet mu expectations for the 5 star quality hotel. Thank You Very Much.

Reviewed December 20, 2021

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9.6
Exceptional
Richard from United Arab Emirates
Couple
Monument View Corner Room King
Stayed 3 nights in June 2022

Top hotel, top location.”

Everything you expect from a top hotel brand but done very well with care and attention to personal needs and maintenance. The best of city centre locations next to the fanciest malls and restaurants and then easy taxi or new transport system ride to city attractions. You can go cheaper but difficult to find better.

Reviewed June 15, 2022

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Dear Richard, Thank you for staying at Mandarin Oriental, Jakarta. We are delighted to read your fantastic review. Delivering legendary service from the heart is what we are known for and we are very happy to know that it is reflected during your stay. Apart from the service given by our colleagues, our location has become another plus point for our guest due to easy access to the nearest luxury shopping malls. Please do let us know if there is anything that we can do to make your next stay even more relaxing and memorable. We sincerely look forward to the pleasure of welcoming you back to the hotel again soon. With warm regards, Andy Andrew Abram General Manager

Responded June 15, 2022
Mandarin Oriental Jakarta
10.0
Exceptional
Adeltama from Indonesia
Family with teens
Monument View Corner Room Twin
Stayed 1 night in May 2022

The best in the city”

The best options for a 5 star hotel should be

Reviewed June 05, 2022

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Dear Adeltama, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

Responded June 06, 2022
Mandarin Oriental Jakarta
9.6
Exceptional
fariz from Malaysia
Couple
Deluxe Room King
Stayed 3 nights in June 2022

Great stay”

Everything was perfect except breakfast. Arrangement was not smooth. Asked to wait in our room when overpacked. No proper arrangement Breakfast spread was weak! Much to improve. Taste wise not too good. F&B director has to get involved to improve the overall setup and food choices

Reviewed June 28, 2022

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Dear Fariz, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. However, we are sorry that you had less than satisfactory breakfast experience. Your feedback is highly appreciated for our future improvement. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager

Responded July 15, 2022
Mandarin Oriental Jakarta
9.6
Exceptional
tissa from Indonesia
Couple
Deluxe Corner Room King
Stayed 1 night in February 2022

First time staying”

It was my first staycation with MO Jakarta and it’s superb!! Location, room, breakfast, cleanliness and the staff are fantastic

Reviewed February 21, 2022

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Dear Tissa, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

Responded July 15, 2022
Mandarin Oriental Jakarta
9.6
Exceptional
Savitri from Indonesia
Solo traveler
Deluxe Room Twin
Stayed 1 night in September 2020

Awesome stay!”

Great location! Excellent service, always followed the health protocol. Great food and spacious room. The bathroom also spacious, and have all things that you need.

Reviewed September 04, 2020

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10.0
Exceptional
Leonard from Indonesia
Couple
Monument View Room King
Stayed 1 night in June 2022

Very good”

Location is the center of Jakarta business district Clean hotel Friendly staff

Reviewed June 12, 2022

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Dear Leonard, Thank you for your ten out of ten rating. We are delighted to know that you had a pleasant stay experience and that you were impressed with the service given by our team. Please do let us know if there is anything that we can do to make your next stay even more relaxing and memorable. We look forward to the pleasure of welcoming you back to the hotel again soon. Warm regards, Andy Andrew Abram General Manager

Responded June 14, 2022
Mandarin Oriental Jakarta
10.0
Exceptional
YARZAR from Myanmar
Business traveler
Urban Suite King
Stayed 5 nights in February 2020

Good Location with club access for meetings”

easy to arrange meeting

Reviewed March 09, 2020

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9.6
Exceptional
san from Indonesia
Family with young children
Urban Suite Monument View King
Stayed 2 nights in May 2022

Super service”

we were there for vacation, it has convenient location and all the service staff gave special treatment to my children on this staycation. will stay there again

Reviewed May 31, 2022

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Dear Guest, Thank you for your glowing review. We are pleased to know that you felt well taken care of and the little ones also felt comfortable during your stay with us. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

Responded June 06, 2022
Mandarin Oriental Jakarta
9.2
Exceptional
Karl from Singapore
Business traveler
Deluxe Room Twin
Stayed 2 nights in June 2022

nice location & nice staffs”

It is definitely the best option when you want to stay in Jakarta. It locates the very center of the city, and you can get anywhere relatively easily(you must consider the traffic in the city though) One thing that I was disappointed with was the pool. It was smaller than I expected, so, if you are planning to spend your vacation with nice pool, you can re-consider. but I don't know which hotel in center of the city has a great pool.

Reviewed July 03, 2022

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Dear Karl, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. Our location has become a strong point for our guest as we are close to big luxurious malls and easy to navigate as we are located in the very heart of the city. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

Responded July 15, 2022
Mandarin Oriental Jakarta
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