Mandarin Oriental, Jakarta

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan M.H. Thamrin PO Box 3392, Thamrin, Jakarta, Indonesia, 10310

Highlights

Great View

Wanna see Jakarta Life? Choose Monument View Room
Rated highly by Business travelers

Perfect for short business trips.
Location

Highly recommend this hotel when you’re visiting Jakarta.
Excellent room comfort & quality

A closet spacious enough away from the beds and couch.
Great food & dining

Love everything about Mandarin, my kids love their food.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Discover the vibrant Thamrin area at the Mandarin Oriental, Jakarta, where luxury meets convenience. Ideal for two travelers, the hotel features spacious rooms with stunning views, air conditioning, and complimentary Wi-Fi. Enjoy the remarkable pool with a view, relax in the steam room, and experience the nightlife at the onsite nightclub. Perfectly located, guests are a short stroll from the Grand Indonesia Mall for premier shopping and dining, and only 1.8 km from the Flea Market at Jalan Surabaya. Savor exquisite dining at Li Feng and Lyon, and make use of a well-equipped gym—everything a duo could desire for an unforgettable getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Cleanliness 9.6
Location 9.5
Room comfort and quality 9.5
Service 9.5

Based on 2,366 verified reviews

Cleanliness

9.6

Location

9.5

Room comfort and qua...

9.5

Service

9.5

Facilities

9.1

Value for money

9.1

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Nearest transportation options

Bundaran HI MRT Station is within 0.44 km

Dukuh Atas BNI MRT Station is within 0.56 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 238 places in walking distance!

Parking
FREE
Walkable places
Selamat Datang Monument
100 m
Welcome Statue
110 m
Grand Indonesia Mall
310 m
Plaza Indonesia
340 m
Mini Space Shuttle Park
350 m
Popular landmarks
National Museum
2.2 km
Gambir Train Station Building
2.3 km
National Monument (MONAS)
2.4 km
Istiqlal Mosque
3.0 km
Jakarta Cathedral
3.1 km
Closest landmarks
Embassy of the Kingdom of Belgium
60 m
Embassy of Royal Belgian
60 m
Embassy of United Kingdom
90 m
Embassy of Germany
130 m
Face Bar
220 m

Good to know

Value for money9.1
Distance to city center30 km
Location rating9.5
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.4 km

Rooms available at Mandarin Oriental, Jakarta

Exceptional
Room comfort & quality

9.5

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Based on 1171 reviews from verified travelers

Deluxe Club King Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Oriental Suite Room
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  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Club Suite King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Club Suite Monument View Twin
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  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Monument View Club Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Club Suite Monument View King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Mandarin Suite King
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  • Room size: 200 m²/2153 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Club King Room
...
  • Room size: 47 m²/506 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Mandarin Oriental, Jakarta has car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

The average travel time to get from Mandarin Oriental, Jakarta to the airport is 45 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

Mandarin Oriental, Jakarta was built in 1978.

Mandarin Oriental, Jakarta's most popular month where verified guests travelers have stayed the most is in July.

Mandarin Oriental, Jakarta can communicate in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

69.0% of our verified guest assessments have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Mandarin Oriental, Jakarta down in the review section.

Verified solo travelers that have stayed at this property have given Mandarin Oriental, Jakarta an average rating of 9.2. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Mandarin Oriental, Jakarta an average rating of 9.5. You can look into more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Bundaran HI MRT Station, 440.65 m away from Mandarin Oriental, Jakarta.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

The nearest airport to Mandarin Oriental, Jakarta is Halim Perdanakusuma International Airport, 10.0 km away.

More about Mandarin Oriental, Jakarta

More about Mandarin Oriental, Jakarta

Experience Luxury and Elegance at Mandarin Oriental, Jakarta

Nestled just 30 kilometers from Jakarta's vibrant city center, the Mandarin Oriental Jakarta offers a serene retreat with easy access to the bustling urban life. Established in 1978 and thoughtfully renovated in 2009, this iconic hotel blends timeless elegance with modern comforts, ensuring a memorable stay for every guest. Whether you're arriving from the airport, a mere 45-minute journey away, or exploring the city’s cultural and business hubs, the Mandarin Oriental provides a perfect base for your Jakarta adventure. With a total of 272 exquisitely appointed rooms, the hotel boasts spacious accommodations designed to cater to both leisure and business travelers. Check-in begins at 2:00 PM, allowing guests ample time to unwind and settle in, while check-out is gracefully scheduled until noon. Families are warmly welcomed, with children aged 3 to 12 staying free of charge, making it an ideal destination for family vacations or special occasions. Experience the blend of comfort, sophistication, and warm hospitality that defines Mandarin Oriental, Jakarta.

Luxurious Entertainment and Relaxation at Mandarin Oriental, Jakarta

Discover a world of sophisticated entertainment and leisure at Mandarin Oriental, Jakarta. Guests can indulge in a variety of relaxing experiences including rejuvenating massages, invigorating sauna sessions, and tranquil spa treatments designed to refresh both body and mind. For those seeking a more social atmosphere, the hotel offers a stylish shared lounge and TV area, perfect for unwinding or catching up with friends in a cozy setting. Beyond relaxation, the hotel features an array of vibrant entertainment options. Explore the exclusive shops and gift/souvenir stores, ideal for finding unique keepsakes and luxury goods. Unwind with a drink at the elegant bar or experience the lively ambiance of the onsite nightclub, where guests can enjoy an energetic night out. Surrounded by lush gardens, Mandarin Oriental, Jakarta provides a perfect blend of entertainment, relaxation, and shopping, ensuring a memorable stay for every guest.

Unparalleled Sports Facilities at Mandarin Oriental, Jakarta

Discover a world of wellness and recreation at Mandarin Oriental, Jakarta, where your fitness and leisure needs are expertly catered to. The hotel boasts a state-of-the-art free fitness center, equipped with modern machines and ample space to help you stay active during your stay. For those seeking relaxation and rejuvenation, the outdoor pool offers a serene oasis with stunning city views, complemented by a stylish poolside bar where you can unwind with refreshing drinks. Additionally, guests can indulge in calming yoga sessions in the dedicated yoga room, providing the perfect environment to relax, stretch, and find inner peace amidst the vibrant city.

Exceptional Convenience Facilities at Mandarin Oriental, Jakarta

Experience unparalleled comfort and ease during your stay at Mandarin Oriental, Jakarta, with a comprehensive range of convenience facilities designed to cater to your every need. Enjoy the luxury of 24-hour room service, ensuring your culinary cravings are met at any hour, and take advantage of the laundry and dry cleaning services to keep your wardrobe fresh and pristine. For added security, the hotel offers safe deposit boxes, while the concierge service is always available to assist with personalized recommendations and arrangements, making your stay seamless and stress-free.

Convenient and Luxurious Transport Facilities at Mandarin Oriental, Jakarta

Mandarin Oriental, Jakarta offers an array of premium transport options designed to ensure a seamless and comfortable stay for every guest. Guests can enjoy the convenience of airport transfer services, making arrivals and departures effortless, while the hotel’s shuttle service provides easy access to nearby attractions and key city locations. For those seeking personalized exploration, car hire services are readily available, allowing guests to explore Jakarta at their own pace in style and comfort. The hotel also features ample parking facilities, including valet parking, onsite car parking, and self-parking options, all designed to cater to different preferences. Guests can take advantage of the complimentary car park, ensuring a hassle-free experience. For added convenience, taxi services are readily accessible, providing quick and reliable transportation around the city. Whether arriving, departing, or exploring Jakarta, Mandarin Oriental ensures that transportation is always smooth, luxurious, and tailored to your needs.

Luxurious Comfort and Modern Amenities at Mandarin Oriental, Jakarta

Experience unparalleled comfort in the elegantly appointed rooms of Mandarin Oriental, Jakarta, where every detail is designed to enhance your stay. Each room features air conditioning to keep you cool and comfortable, along with plush linens and towels that promise a restful night’s sleep. Enjoy the convenience of a separate living room, perfect for relaxing or entertaining, and stay entertained with a satellite/cable TV and a television equipped with a variety of channels. Indulge in the thoughtful amenities that cater to your needs, including a mini bar, refrigerator, and complimentary bottled water for refreshment. Start your mornings with complimentary instant coffee and tea, or unwind with a hot beverage from the coffee/tea maker. The room also provides luxurious toiletries, a hair dryer, and blackout curtains to ensure privacy and restful sleep. For added convenience, daily newspapers and bathrobes are available, making your stay both comfortable and indulgent.

Exquisite Dining Experiences at Mandarin Oriental, Jakarta

Indulge in a variety of culinary delights at Mandarin Oriental, Jakarta, where our dining facilities are designed to satisfy every palate. Start your day with a sumptuous breakfast buffet or a continental breakfast served in our elegant restaurant, offering a wide selection of fresh, locally sourced, and international dishes. For those seeking a more casual experience, our inviting coffee shop provides the perfect setting to enjoy a freshly brewed coffee or light snack at any time of the day. For ultimate convenience and comfort, our 24-hour room service ensures you can enjoy delicious meals and beverages in the privacy of your own room whenever you desire. Whether you're craving a late-night snack or an early morning meal, our dedicated team is ready to serve you around the clock. With daily housekeeping maintaining the pristine condition of your accommodation, every aspect of your stay is crafted for relaxation and indulgence.

Luxurious Room Options at Mandarin Oriental, Jakarta

Discover a range of exquisite room options at Mandarin Oriental, Jakarta, designed to cater to every traveler's preference. From the cozy yet spacious Deluxe Rooms with King or Twin beds to the elegant Oriental Suite Room spanning 95 square meters, each space offers a perfect blend of comfort and style. For those seeking a more exclusive experience, the Urban Suite and its various configurations, including the Monument View and Club Suites, provide luxurious retreats with generous living areas and stunning vistas. The hotel also features expansive suites like the Mandarin Suite, covering 200 square meters, and the Urban Two-Bedroom Suite, ideal for families or groups seeking ample space. Booking these rooms through Agoda ensures you receive the best prices available, allowing you to enjoy your stay without worry. The platform offers a hassle-free booking process, making it easy to secure your preferred room type quickly and confidently. Whether you're looking for a cozy deluxe room or an opulent suite, Agoda helps you find the ideal accommodation at the best value, so you can focus on creating unforgettable memories in Jakarta.

Discover the Heart of Jakarta: Thamrin District

Nestled in the vibrant core of Jakarta, Thamrin District is a bustling hub of commerce, culture, and modernity. Surrounded by towering skyscrapers and luxurious shopping malls, this area offers a dynamic blend of business and leisure, making it an ideal destination for travelers seeking both excitement and sophistication. Visitors can explore iconic landmarks such as the National Monument (Monas), the grand Hotel Indonesia Roundabout, and the bustling streets filled with cafes, boutiques, and entertainment venues. The lively atmosphere of Thamrin perfectly captures Jakarta’s energetic spirit, offering a truly immersive experience of Indonesia’s capital city.

Seamless Transfer from Jakarta's Airports to Mandarin Oriental, Jakarta

Travelers arriving at Soekarno-Hatta International Airport, the primary gateway to Jakarta, will find it convenient to reach the luxurious Mandarin Oriental, Jakarta located in the vibrant Thamrin area. The airport is approximately 30 kilometers from the hotel, and several transportation options are available for a smooth journey. For a quick and hassle-free transfer, guests can opt for a private car or chauffeur service, which can be pre-arranged or booked upon arrival. This door-to-door service offers comfort and convenience, allowing travelers to relax after their flight while enjoying scenic views of Jakarta’s bustling cityscape. Alternatively, taxis are readily available outside the terminals and provide an economical and efficient way to reach the hotel. The journey by taxi typically takes around 45 minutes, depending on traffic conditions. For those seeking a more budget-friendly option, ride-hailing apps like Grab are widely used in Jakarta and offer reliable, transparent pricing with the added benefit of cashless payment. Once you arrive in the heart of Jakarta, Mandarin Oriental’s strategic location in Thamrin makes it easily accessible, whether you choose a private transfer or public transportation, ensuring a comfortable start to your stay in Indonesia’s vibrant capital.

Discover Nearby Landmarks and Attractions from Mandarin Oriental, Jakarta

Nestled in the vibrant heart of Jakarta, Mandarin Oriental offers easy access to some of the city's most iconic landmarks. Just a short stroll away is General Soedirman Street, a bustling thoroughfare lined with upscale shops, lively cafes, and cultural hotspots that showcase Jakarta’s dynamic urban spirit. This prominent street is perfect for leisurely walks, shopping excursions, or simply soaking in the energetic city atmosphere. Additionally, visitors can visit the Welcome Statue, a well-known local landmark that symbolizes hospitality and warmth in Jakarta. Located nearby, this statue provides a great spot for photo opportunities and offers insight into the city’s welcoming culture. Whether you're exploring the lively streets or admiring local art and history, the surroundings of Mandarin Oriental, Jakarta, promise an engaging and memorable experience.

A Culinary Journey Around Mandarin Oriental, Jakarta

Discover an array of exceptional dining options just steps from Mandarin Oriental, Jakarta. Savor the rich flavors of Nasi Goreng Kambing Kebon Sirih, renowned for its delicious Indonesian-style lamb fried rice, or indulge in the interactive experience at Shabu-Shabu Letasu, offering authentic Japanese hot pot dishes. For a taste of Indonesian heritage, Plataran Menteng and Seribu Rasa Menteng serve traditional cuisine in elegant settings. Seafood lovers can delight in the fresh catches at Pelangi Seafood Menteng, while those craving contemporary Indonesian flavors will find a haven at Kaum Jakarta. For a quick, flavorful bite, Penang Bistro - Kebon Sirih offers Malaysian favorites, and Daun Muda Soulfood by Peresthu - Menteng provides modern Indonesian comfort food. Ramen enthusiasts can satisfy their cravings at Ramen Seirock-Ya Plaza Indonesia, making the neighborhood a true culinary paradise.

Luxury Meets Affordability: Mandarin Oriental, Jakarta's Competitive Pricing

Nestled in the heart of Jakarta, Mandarin Oriental offers an exquisite stay with room prices averaging between $151 and $200 per night. This places it firmly in the luxury hotel category, providing guests with world-class amenities, elegant design, and exceptional service. While this price range is higher than the average hotel room in Jakarta, which typically costs between $26 and $50, it reflects the hotel's commitment to delivering a premium experience that justifies its value. Guests seeking a luxurious retreat in the city will find Mandarin Oriental to be a worthwhile investment in comfort and sophistication. Compared to the broader hotel market in Jakarta, Mandarin Oriental's rates are on the higher end, catering to travelers who prioritize quality, exclusivity, and top-tier amenities. For those willing to indulge, the difference in price offers access to a more refined environment, personalized services, and luxurious facilities that are unmatched by standard accommodations. Whether visiting for business or leisure, guests can expect a memorable stay that combines the best of Jakarta's vibrant culture with the elegance of one of the city's most prestigious hotels.

Exceptional Hospitality and Luxurious Comfort at Mandarin Oriental, Jakarta

Guests consistently praise Mandarin Oriental, Jakarta for its warm and friendly staff who go above and beyond to ensure a memorable stay. The hotel's interior design captivates visitors with its elegant and tasteful decor, creating a welcoming and sophisticated atmosphere. Reviewers highlight the spacious, clean, and comfortable rooms, often mentioning the luxurious bathrooms equipped with all necessary amenities, making guests feel pampered and relaxed. The hotel's prime location adds to its appeal, offering a peaceful and exclusive retreat in the heart of Jakarta. Guests enjoy the great food options available, complemented by the tranquil and quiet environment that provides a perfect escape from the hustle and bustle of the city. Overall, visitors leave with high praise for the excellent service, spacious accommodations, and the overall quality of their experience at Mandarin Oriental, Jakarta.

Exceptional Customer Praise for Mandarin Oriental, Jakarta

Guests consistently rate Mandarin Oriental, Jakarta with outstanding scores across all categories, reflecting a truly exceptional experience. The hotel’s remarkable overall rating of 9.3 highlights its commitment to excellence, with particular praise for its superb cleanliness, earning a near-perfect score of 9.6. Visitors also commend the hotel’s prime location and comfortable accommodations, both rated at an impressive 9.5, making it an ideal choice for travelers seeking convenience and relaxation. Moreover, the hotel’s facilities and staff performance receive high accolades, each scoring 9.1 and 9.5 respectively, underscoring the attentive service and top-tier amenities that define a stay at Mandarin Oriental, Jakarta. The food and dining experience, while slightly lower at 8.6, still offers a satisfying culinary journey for guests. Overall, the hotel’s consistently high ratings across multiple categories demonstrate its dedication to providing a luxurious, comfortable, and memorable stay for every guest.

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Amenities and facilities

Exceptional9.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Laptop/PC rental
  • Massage
  • Nightclub
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Concierge
  • Desk
  • Dressing room
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Self-closing door
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Cinnamon
  • Menu: Buffet, A-la-carte
Lyon
  • Cuisine: French
  • Menu: Buffet
Li Feng
  • Cuisine: Chinese
  • Menu: Buffet

Location

Jalan M.H. Thamrin PO Box 3392, Thamrin, Jakarta, Indonesia, 10310

Exceptional9.5

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    10.4 km 32 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.3 km 41 min drive
Public transportation
  • Bundaran HI MRT Station
    440 m 8 min walk
  • Dukuh Atas BNI MRT Station
    560 m
Hospital or clinic
  • drg Sally Irawati
    550 m
Shopping
  • Grand Indonesia Mall
    310 m
Convenience store
  • Indomaret
    710 m 6 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    310 m
  • National Museum
    2.2 km
  • Gambir Train Station Building
    2.3 km
  • National Monument (MONAS)
    2.4 km
  • Istiqlal Mosque
    3.0 km
  • Jakarta Cathedral
    3.1 km
  • Museum Bank Indonesia
    6.6 km
  • Jakarta Old Town
    7.0 km
  • Ancol Dreamland
    8.1 km
  • Beautiful Indonesia in Miniature Park
    16.7 km
Nearby landmarks
  • Embassy of the Kingdom of Belgium
    60 m
  • Embassy of Royal Belgian
    60 m
  • Embassy of United Kingdom
    90 m
  • Selamat Datang Monument
    100 m
  • Welcome Statue
    110 m
  • Embassy of Germany
    130 m
  • Face Bar
    220 m
  • Embassy of Myanmar
    290 m
  • Grand Indonesia Mall
    310 m
  • Plaza Indonesia
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center30 km
  • Travel time to airport (minutes)45
  • Airport transfer fee968000 IDR
Extras
  • Breakfast charge (unless included in room price)350000 IDR
The property
  • Year property opened1978
  • Number of floors26
  • Room voltage240
  • Number of rooms 272
  • Most recent renovation2009
  • Number of restaurants3
  • Number of bars/lounges2
  • License Id / Local Tax ID/ Entity NameJaya mandarin agung

Reviews of Mandarin Oriental, Jakarta from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 9.6

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Jakarta
    Cleanliness9.6
  • Location score 9.5 out of 10 and is a high score in Jakarta
    Location9.5
  • Room comfort and quality score 9.5 out of 10 and is a high score in Jakarta
    Room comfort and quality9.5
  • Service score 9.5 out of 10 and is a high score in Jakarta
    Service9.5
  • Facilities score 9.1 out of 10 and is a high score in Jakarta
    Facilities9.1
  • Value for money score 9.1 out of 10 and is a high score in Jakarta
    Value for money9.1
High score for Jakarta

Rating

9+ Exceptional (357)
8-9 Excellent (55)
7-8 Very Good (38)
6-7 Good (8)
<6 Below Expectation (10)

Review summary

Powered by OpenAI

Guests love the friendly staff who provide excellent service throughout their stay. The spacious rooms offer fantastic views of the iconic Bundaran HI. The hotel is in a prime location in the city center, close to the business district, Grand Indonesia and Plaza Indonesia malls. Enjoy a good breakfast at Cinnamon which offers a variety of foods. Guests have had a fantastic overall experience with great service and hospitality.

Although not five-star, in-room dining is enjoyable per a few reviews.

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Service

Mentioned in 89 reviews
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92% Positive
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7% Unfavourable

Location

Mentioned in 45 reviews
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91% Positive
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8% Unfavourable

Breakfast

Mentioned in 34 reviews
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73% Positive
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26% Unfavourable

Room size

Mentioned in 32 reviews
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100% Positive

Cleanliness

Mentioned in 29 reviews
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89% Positive
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10% Unfavourable

Room comfort

Mentioned in 24 reviews
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75% Positive
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25% Unfavourable

Pool

Mentioned in 15 reviews
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26% Positive
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73% Unfavourable

Check in

Mentioned in 13 reviews
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76% Positive
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23% Unfavourable

Room view

Mentioned in 13 reviews
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100% Positive
Showing 468 verified guest comments
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  1. 10.0
    Exceptional
    Nooraini from Malaysia
    Couple
    Deluxe Room King
    Stayed 3 nights in July 2025

    “✨ Best Experience”

    From the moment I arrived at Mandarin Oriental Jakarta, I was welcomed with warm smiles and impeccable service that set the tone for an unforgettable stay. The check-in was seamless, and I was personally escorted to my suite—which had a breathtaking view of the iconic Bundaran HI (Welcome Monument). The city skyline at night from my window was absolutely mesmerizing. The room itself was spacious, elegantly designed, and spotless, with luxurious touches that made it feel like a true five-star escape. The bed was incredibly comfortable, the linens were soft and fresh, and the bathroom featured a deep soaking tub and premium amenities that made every moment feel indulgent. Mandarin Oriental’s central location made it easy to explore Jakarta’s best shopping, dining, and cultural attractions. And after a full day out, returning to the calm and comfort of the hotel felt like coming home. This wasn’t just a hotel stay—it was a five-star experience filled with warmth, elegance, and world-class service. I can honestly say it was one of the best hotel stays I’ve ever had.

    Reviewed July 17, 2025

    Dear Nooraini, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager

    Responded July 22, 2025
    Mandarin Oriental, Jakarta
  2. 10.0
    Exceptional
    Sue from Singapore
    Family with teens
    Urban Suite Monument View King
    Stayed 4 nights in December 2025

    “Mandarin Oriental, JKT- 2215 14-18 Dec 25”

    We love staying with Mandarin Oriental Hotel, Jakarta. Great location, friendly staff, good breakfast. When we arrive at about 3.30pm, our room is not ready and still occupied. The FO Staff and Manager apologize and promise that they will rush to clean once the guest check out. They extend complimentary breakfast for my daughter and suggest that we rest at the lounge while waiting. We decided to go to nearby mall while waiting. The room was ready at about 5pm and the staff update us via WA. The roo is spacious and clean. The monument view is amazing and beautiful. We would like to comment the housekeeping staff who clean our room during our stay. Our daughter Loves the "elephant" and "deer" plus notes written by the staff everytime they clean the room. The small gesture made our day. Thank you. Breakfast is great too. We will definitely return to Mandarin Oriental again.

    Reviewed December 22, 2025
  3. 10.0
    Exceptional
    Sally from Malaysia
    Family with young children
    Monument View Room King
    Stayed 1 night in December 2025

    “Pleasant stay !”

    “Everything was PERFECT 🤍” The room was spacious, clean. The bed was incredibly comfortable. I like the night view, Jakarta night city never sleep i think 😉 A bit noisy at midnight (my husband told me) but idk because me & my daughters we were in deep sleep. Amenities provided were top north. They provided us simple yet meaningful decorations & cakes for my daughter’s birthday. Breakfast experienced was okay, the food was superb with a wide selection to choose from. The food so tasty! My kids really enjoyed 👍🏻 The staffs were friendly & helpful. Overall, our stayed at MO Jakarta was fantastic! We gonna repeat for sure 🫶🏻

    Reviewed December 12, 2025

    Dear Ms. Sally, Thank you very much for sharing your wonderful experience with us. We are thrilled to hear that everything was perfect during your stay, from the spacious and clean room, the comfortable bed, and the stunning Jakarta night view, to the thoughtful birthday decorations and cakes for your daughter. It is truly rewarding to know that your family enjoyed the tasty breakfast and wide selection of dishes. We appreciate your feedback regarding the midnight noise and will look into ways to ensure an even more restful experience for all our guests. Your kind words about our friendly and helpful staff mean a lot to us. We are delighted that your stay at Mandarin Oriental, Jakarta was fantastic, and we look forward to welcoming you and your family back for another memorable visit. Kind regards, Dominik Hengge Hotel Manager

    Responded December 14, 2025
    Mandarin Oriental, Jakarta
  4. 10.0
    Exceptional
    ABDUL from Pakistan
    Family with young children
    Deluxe Room King
    Stayed 3 nights in July 2025

    “Luxurious Comfort and Impeccable Service in the Heart of Jakarta”

    An exceptional stay in the heart of Jakarta. The Deluxe King Room was spacious, elegant, and spotless with breathtaking city views. What truly stood out was the impeccable service, every staff member we interacted with was warm, professional, and attentive. The location is prime, right next to the Grand Indonesia Mall and Plaza Indonesia. Breakfast was diverse and delicious, with both Western and Asian options. The pool and spa area offered a peaceful retreat from the busy city. Highly recommended for families and business travellers alike.

    Reviewed July 23, 2025

    Dear Abdul, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager

    Responded August 01, 2025
    Mandarin Oriental, Jakarta
  5. 9.2
    Exceptional
    Lukas from Indonesia
    Family with young children
    Deluxe
    Stayed 2 nights in April 2025

    “Just Honest Review”

    This was my first time experiencing the rollercoaster of emotions at a 5-star hotel like Mandarin Oriental. We checked in around 12:30 PM and were amazed that we could get an early check-in. Unfortunately, we found something inappropriate and really disgusting in the room. I believe it was just bad luck on my part, but I truly appreciate Bu Atika and the team for helping us through that terrible moment. Overall, I can say that Mandarin Oriental is one of the best in terms of service and hospitality. I felt supported during my stay, even with the small things. To be honest, the gym and swimming pool area are quite small compared to other 5-star hotels around Bundaran HI, but they’re still nice. The room was generally nice—not really luxurious, but it felt comfortable. Breakfast was just okay All in all, based on my experience, the service was excellent. We will definitely be back.

    Reviewed April 05, 2025

    Dear Lukas, Thank you for taking the time to share your rating regarding your experience with us. your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. We are delighted to know that you enjoyed the delicasie the service provided by our colleagues and we look forward to welcoming you back in the near future. Kind regards, Andy Andrew Abram General Manager

    Responded April 24, 2025
    Mandarin Oriental, Jakarta
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