Mandarin Oriental Jakarta
Mandarin Oriental Jakarta
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6.8
Good

"Clean, nice rooms."

Mehmet

|

March 3, 2018

Deluxe Room King - Guestroom Mandarin Oriental Jakarta
Deluxe Room King - Guestroom
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Lobby Mandarin Oriental Jakarta
Lobby
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Interior view Mandarin Oriental Jakarta
Interior view
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Interior view Mandarin Oriental Jakarta
Interior view
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See map Mandarin Oriental Jakarta
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Exceptional
Location
9.2
See all 6 photos Mandarin Oriental Jakarta
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What guests are saying:
Service delivered in every area is excellent.
WONG from Singapore
Couple
Definitely a very nice hotel. Only downside is the pool is a bit small. Service is immaculate. Try the chinese restaurant and go for the black swan dumplings, star worthy!!!
Martin from Germany
Couple
Great facilities for couple that need privacy
Fredy from Indonesia
Couple
Club lounge staff are excellent. Club rooms are well worth the premium over the standard rooms.
Mohamed from India
Solo traveler
This hotel really impressed me in term of services! Highly recommended!
Khoon from Malaysia
Couple
Management at all levels ensures staff have a very caring and attentive service to all guests. Their ability to converse in English excels all other Five Star hotels in Jakarta
Herbert from Australia
Couple
strategic place for meeting
duke from Indonesia
Business traveler
Hotel providing free transfer to nearest shopping mall ie grand indonesia & plaza indonesia
Mohd from Malaysia
Family with young children
strategic place for meeting
duke from Indonesia
Business traveler
If you are looking for a city hotel that has the best staff, cleanest rooms and great facilities then this is the place to be. nice city view. Very quit rooms. Large bath tub. Fitness center, spa, and nice pool.
Mohammed from Saudi Arabia
Couple

Mandarin Oriental Jakarta

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 225 reviewsSee what guests said
9.1
/
10
Exceptional room comfort and quality
9.5
Recommended by 97% of guests
Value for money8.8
Distance to city center0.0 Km
Location rating9.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.8 km
  • 740 meters to public transportation

  • Airport transfer

  • Located in heart of Jakarta

  • Hot tub

Select your room
9.5
Exceptional
Room comfort & quality
Deluxe Room King
Deluxe Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Premier Room King Bed
Premier Room King Bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Club Floor Room with King Bed - Non-Smoking
Deluxe Club Floor Room with King Bed - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Oriental Suite Room
Oriental Suite Room
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Club Room
Premier Club Room
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Club Room
Superior Club Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 47 m²/506 ft²
Enter dates to see prices
Double Or Twin Club Deluxe
Double Or Twin Club Deluxe
...
  • Room size: 47 m²/506 ft²
Enter dates to see prices
Deluxe Room Twin
Deluxe Room Twin
...
  • City view
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Deluxe Club Floor City View Room with Double Bed
Deluxe Club Floor City View Room with Double Bed
...
  • City view
Enter dates to see prices
Have a question for Mandarin Oriental Jakarta?

What people love about the property

  • 8.8
    Excellent

    "Definitely a very nice hotel."

    Martin

    |

    September 7, 2017

  • 10.0
    Exceptional

    "The best hotel you can ever find in jakarta"

    Beng W.

    |

    March 1, 2018

  • 9.6
    Exceptional

    "Service was excellent, room was beautiful and nicely decorated."

    Anke

    |

    November 20, 2017

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More about Mandarin Oriental Jakarta

More about Mandarin Oriental Jakarta

8.8
Excellent

"The room is very comfortable, my kid really like it!"

Sulistyo

|

January 2, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Bengawan
430 m Indonesian, International, Mexican
Huize Trivelli
1.2 km Indonesian, International
Palalada
1.4 km Indonesian
American cuisine
American cuisine
Carl's Jr.
90 m American, Fast food
Social House
120 m American, Asian, European
Benedict
210 m American, Cafe, European
Asian cuisine
Asian cuisine
Gyu-Kaku
60 m Asian, Japanese
Crystal Jade Palace Restaurant
90 m Asian, Chinese
Signatures Restaurant
90 m Asian, Chinese, European

What they offer

8.8
Excellent

"Thank you for the pleasant stay for my family."

Wong

|

November 17, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (225)Booking.com Reviews (68)
9.1
/
10
Exceptional
Cleanliness9.5
Facilities8.9
Location9.2
Room comfort and quality9.5
Service9.2
Value for money8.8
Provided by verified guests of Agoda
All languages
All guests (225)
All room types

Show reviews that mention 

Showing 147 verified guest comments
12345
10.0
Exceptional
Yan from Taiwan
Couple
Deluxe Room King
Stayed 1 night in December 2018
Trill by day comfort by night”
When we stepped into this hotel lobby, we felt very welcomed by hospitable staff. After a quick check in, the receptionist brought us to our lovely room, which has a great view of selamat datang monument, and gave us a brief room tour. To be honest, everything in oriental is so nice that I decide to visit this place once a month. It would definitely be my favorite weekend escape.
Reviewed December 25, 2018
Dear Mr. Yan, Thank you for your kind rating and review. We are thrilled to hear that you enjoyed your stay with us and we look forward to welcome you back sometime in the near future. Sincerely, Nadia K. Tika Communications Manager
Responded January 04, 2019
Mandarin Oriental Jakarta
8.4
Excellent
Ken from Indonesia
Family with young children
Premier Room King Bed
Stayed 1 night in December 2018
Big rooms”
Great location in the middle of town; easy access; refurbed a few years ago and still in good condition with large rooms and lots of space for families.
Reviewed December 18, 2018
Dear Mr. Ken, Thank you for rating us following your stay at Mandarin Oriental, Jakarta. We hope to welcome you back in the near future. Sincerely, Nadia K. Tika Communications Manager
Responded December 21, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
Monica from Singapore
Solo traveler
Deluxe Room King
Stayed 2 nights in June 2018
Impeccable Service”
First time staying in MO and it's hands down one of the best luxury hotel I've stayed in. You get the expected great room, smooth check in and check out. But what i would like to highlight is the great Guest Relation Team - one of them was already in the room to welcome me when I arrived (she was just done preparing for my super early arrival), address me by my name each time I'm going in and out of the Hotel (it almost seems like they are 'stalking' from around the corner, haha). And one of the best touch (actually make that 2) I did not expect were on the last night of my stay, I decided not to have a drink at the bar and come back to the hotel earlier, only to be welcomed by a bucket of beers and snacks for my enjoyment (it is almost as if they read my mind!!!). And on my last day, because my flight was so late, I was offered a super late check out (time was unheard of) so I can rest and refresh myself before leaving to the airport. Will definitely be my first choice when I'm back.
Reviewed June 19, 2018
Dear Ms. Monica, Thank you for your wonderful review on Agoda following your stay with us. I'm glad to hear that you had a memorable stay. I will surely convey your kind remarks to the team and we look forward to welcoming you back to Mandarin Oriental, Jakarta. Sincerely, Nadia K. Tika Communications Manager
Responded July 24, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
daniel from Indonesia
Family with young children
Deluxe Room King
Stayed 3 nights in March 2018
Exceptional!”
Everything was perfect!! Worth the money
Reviewed November 03, 2018
Dear Mr. Daniel, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us. We look forward to welcome you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Nadia K. Tika Communications Manager
Responded November 06, 2018
Mandarin Oriental Jakarta
9.6
Exceptional
Anke from Australia
Business traveler
Deluxe Room King
Stayed 2 nights in November 2017
Beautiful Hotel, Fantastic Service”
Can't really fault this hotel. Service was excellent, room was beautiful and nicely decorated. Location was great for me, but in Jakarta that always depends on where you need to be... If there's just one thing I would suggest to improve it would be to attack the mould in the shower... that's really easy to do!
Reviewed November 20, 2017
8.8
Excellent
Prinzessa from Indonesia
Couple
Premier Room King Bed
Stayed 1 night in October 2017
Good”
My room is Premier room type, just a lil bit dissapoint about, there's no information about the room you buy in agoda, i came with my fam and the receptions tell us our room is not include breakfast, with a lil bit argue, finaly the receptions gave us but for our next book, still there is no breakfast.
Reviewed October 16, 2017
10.0
Exceptional
Triska from Indonesia
Couple
Stayed 3 nights in July 2015
SUPERB HOTEL”
Room (new, clean and big), Services (hospitality, food) and security
I can't find any fault from this hotel! My husband and I stayed for 3 nights last week. When we checked in, our room got upgraded to better room, received 2 movies ticket, received shopping vouchers and that was only started!. The housekeeping personnel always check to our room in the late afternoon if we need any assistance. AND we were allowed to check out at 4pm (due to our flight not until 11pm). What else you could ask more? this wasn't the first time i stayed at Mandarin, absolutely I will stay there again!
Reviewed July 29, 2015
10.0
Exceptional
wibisono from Indonesia
Family with teens
Stayed 1 night in June 2015
Flawless Service”
Staff, Room and Location
i have been to numerous five star hotel before, but no one has offered me the best and sincere hospitality like Mandarin Hotel offers. Ever since i stepped my foot on the Hotel, the receptionist already greeted us with a warm smile and friendly gesture. She then upgrade our room to the Deluxe and facing the "Bundaran HI" . I only stay here for 1 night, but definitely will be back here again if i have chance.
Reviewed June 25, 2015
9.3
Exceptional
Conrado from Philippines
Business traveler
Stayed 1 night in September 2014
The best service so far I have had from a 5 star”
Service, Comfort, Location
It was an exceptional service. The entire team has helped me with my issues with the Indonesian customs and they even upgraded my room. The entire time I stayed there, the provided and impeccable service and did not treat me like a guest but as a family member. One of the best hotels I have stayed at!
Reviewed September 22, 2014
9.3
Exceptional
ai from Singapore
Couple
Stayed 2 nights in October 2013
Wonderful stay and feel like a VIP”
Awesome staff and fantastic room with great location
The check in staff is friendly and professional. He also gave us a complimentary room upgrade even though it was the peak period (Hari Raya weekend). He also showed us our room and gave us more information regarding the restaurants and shuttle bus service to the malls. The room is spacious and fantastic. We had a really comfortable stay and the TV has the full range of cable channels too. The booking comes with breakfast and it was quite good, with wide variety of food. Hotel is also very near the malls- grand indo and plaza indo.
Reviewed November 19, 2013
10.0
Exceptional
fauzan from Indonesia
Couple
Stayed 1 night in August 2013
Superb Hotel..everything was perfect”
Friendly Staff, Nice room and Great Breakfast
Everything was perfect..fast check in and check out..all the staff was very nice and helpful..a wide variety of buffet breakfast and taste very good..large room and large bathroom..enjoy it and will be back again..
Reviewed August 19, 2013
10.0
Exceptional
Mikha from Indonesia
Couple
Stayed 1 night in July 2013
Excellent Stay”
Design, Luxury, Comfort
Mandarin Oriental is located centrally in Jakarta. Near everywhere, you name them - shopping malls, restaurants, etc. Location is definitely important when in Jakarta, considering the bad traffic. We especially liked the view from our room - very romantic at night. The staffs, decor, sound-proof rooms - they are all perfect. Would definitely stay again in Mandarin Oriental!
Reviewed August 09, 2013
10.0
Exceptional
Robert from United States
Business traveler
Premier Room King Bed
Stayed 1 night in May 2018
High-end and quiet”
Exclusive and quiet
Reviewed October 06, 2018
Dear Mr. Robert, Thank you for taking the time to review us. We look forward to welcome you back to Mandarin Oriental, Jakarta in the near future. Kind regards, Nadia K. Tika Communications Manager
Responded October 08, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
Robert from United States
Business traveler
Deluxe Club Floor Room with King Bed - Non-Smoking
Stayed 1 night in September 2018
Place to have a high-end meeting ”
Classy
Reviewed October 06, 2018
Dear Mr. Robert, Thank you for your kind review following your stay with us. We hope to welcome you back to Mandarin Oriental, Jakarta soon. Sincerely, Nadia K. Tika Communications Manager
Responded October 08, 2018
Mandarin Oriental Jakarta
9.6
Exceptional
Roselin from Singapore
Solo traveler
Deluxe Room King
Stayed 1 night in January 2018
Great experience”
The staff are all very friendly and helpful, the hotel are clean and i like the interior so much. If had chance i wish to stay there again
Reviewed June 03, 2018
Dear Roselin, Thank you for sharing your review on Agoda following your stay with us. I’m happy to learn that you had a pleasant stay. We look forward to welcoming you back to Mandarin Oriental, Jakarta. Sincerely, Nadia K.Tika Manager of Communications
Responded June 18, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
Chong from Singapore
Business traveler
Deluxe Room King
Stayed 1 night in October 2017
great”
great
Reviewed April 11, 2018
Dear Mr. Chong, Thank you for your kind review. We look forward to welcome you back to Mandarin Oriental, Jakarta. Sincerely, Nadia K. Tika Communications Manager
Responded June 18, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
Ian from Indonesia
Couple
Deluxe Room King
Stayed 1 night in August 2017
Nice hotel right in the middle of Jakarta”
Vey nice and big room
Reviewed April 06, 2018
Dear Ian, Thank you for sharing your kind comments on Agoda following your stay with us. All of us look forward to welcoming you back to Mandarin Oriental, Jakarta. Sincerely, T. Marlene Danusutedjo Mandarin Oriental, Jakarta
Responded April 09, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
Michael from Indonesia
Couple
Deluxe Room King
Stayed 1 night in December 2017
Good location, Great Hotel Restaurant”
Just came here of a night, Hotel bit old but well maintained and spacey room
Reviewed March 28, 2018
Dear Michael, Thank you for sharing your review on Agoda following your stay with us. I’m happy to learn that you had a pleasant stay and enjoyed our renewed facilities. We look forward to welcoming you to Mandarin Oriental, Jakarta. Sincerely, T. Marlene Danusutedjo Mandarin Oriental, Jakarta
Responded March 31, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
Beng from Singapore
Business traveler
Deluxe Room King
Stayed 2 nights in February 2018
The best”
The best hotel you can ever find in jakarta
Reviewed March 01, 2018
Dear Beng, Thank you for your nice comment, we really appreciate that. We look forward to welcoming you back to our hotel. Sincerely, T. Marlene D., Director of Communications
Responded March 21, 2018
Mandarin Oriental Jakarta
9.6
Exceptional
Scott from United Kingdom
Solo traveler
Premier Room King Bed
Stayed 1 night in April 2017
I am a convert”
Basically I am a convert and I will always be using Mandarin Oriental going forward whenever I'm holidaying with the intention of spending a fair amount of time at the hotel. The staff were awesome, the restaurants were awesome and extremely good value, the room was amazing. There were a large number of nice touches that I haven't experienced at competitor hotels. I can't wait to stay with at another of their hotels again.
Reviewed April 19, 2017
12345
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  • Exceptional location
  • Plaza Indonesia
  • Sudirman Railway Station is within 0.74 km