Mandarin Oriental Jakarta

Jalan M.H. Thamrin PO Box 3392, Thamrin, Jakarta, Indonesia, 10310 - See map
5-star Hotel
9.2
Exceptional
/10
(452 reviews)See what guests said
Housekeeping4
View3
Food & Dining1
select your datePlease enter your stay dates to see price
Mandarin Oriental Jakarta

"We are frequent traveller to this city and hotels around Bundaran HI are our prefered choice."

Zalizah - July 30, 2019

Deluxe Room King - Guestroom Mandarin Oriental Jakarta
Lobby Mandarin Oriental Jakarta
Lobby Mandarin Oriental Jakarta
See all 65 photos
Wellness activities
Spa & Beauty
Workout and Leisure
Property highlightsRead all 452 reviews
Exceptional cleanliness
9.5 rating for cleanliness
Exceptional comfort
9.5 room quality and comfort
Exceptional service
9.3 rating for service
Exceptional reputation
Recommended by 90% of guests

Exclusive and quiet

Robert | October 6, 2018

  • 750 meters to public transportation

  • Airport transfer

  • Located in heart of Jakarta

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.8
Distance to city center0.0 Km
Location rating9.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.4 km

Rooms available at Mandarin Oriental Jakarta

9.5
Exceptional
Room comfort & quality
Oriental Suite Room
Oriental Suite Room
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room king bed
Premier Room king bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Club Room
Premier Club Room
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Club Room
Superior Club Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin Room
Superior Twin Room
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Deluxe Club Floor Room with King Bed - Non-Smoking
Deluxe Club Floor Room with King Bed - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room King
Deluxe Room King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Double Room with City View
Deluxe Double Room with City View
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior King Room
Superior King Room
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Deluxe Room Twin
Deluxe Room Twin
...
  • City view
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mandarin Oriental Jakarta?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Oriental Jakarta?

Mandarin Oriental Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mandarin Oriental Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mandarin Oriental Jakarta has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Mandarin Oriental Jakarta?

Mandarin Oriental Jakarta does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Mandarin Oriental Jakarta

  • 10.0
    Exceptional

    "The best experience I have during my stay in Mandarin Oriental."

    FIFI

    |

    September 8, 2019

  • 9.6
    Exceptional
    Staff 

    "Service was excellent, room was beautiful and nicely decorated."

    Anke

    |

    November 20, 2017

  • 10.0
    Exceptional

    "Definitely MO is our top choice of stay for Jakarta in future."

    Zalizah

    |

    July 30, 2019

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Service score
9.3/10
Cleanliness score
9.5/10
Room comfort score
9.5/10
Review score - United States
9.3/10
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
9.2
Exceptional
452 reviews
Cleanliness
9.5
Facilities
8.9
Location
9.2
Read all reviews >
What travelers say they love:
Turns out the service is excellent and the rooms and bathroo...
irene from Indonesia
Family with young children
More about Mandarin Oriental Jakarta

More about Mandarin Oriental Jakarta

Well-positioned in Thamrin, Mandarin Oriental Jakarta is the ideal point of departure for your excursions in Jakarta. Only 0.0 Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Embassy of the Kingdom of Belgium, Embassy of Royal Belgian, Embassy of United Kingdom.

Simply put, all the services and amenities you have come to expect from Mandarin Oriental Hotel Group are right in the comfort of your own home. While lodging at this wonderful property, guests can enjoy 24-hour room service, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, valet parking.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens, provided to help guests recharge after a long day. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, outdoor pool, spa. With an ideal location and facilities to match, Mandarin Oriental Jakarta hits the spot in many ways.

Show less

Most talked about facilities

Housekeeping
11 mentions
Breakfast
7 mentions
Food & Dining
5 mentions
Internet
4 mentions

What they offer

9.6
Exceptional
Spaciousness

"Really enjoyed the room in terms of size, layout & the comfo..."

Harris

|

September 23, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American
Asian
Continental
Vegetarian

Restaurants on site

Cinnamon
Menu:Buffet, A-la-carte
Lyon
Cuisine:French
Menu:Buffet
Li Feng
Cuisine:Chinese
Menu:Buffet

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Bengawan
430 m Indonesian, International, Mexican
Huize Trivelli
1.2 km Indonesian, International
Palalada
1.4 km Indonesian
American cuisine
American cuisine
Carl's Jr.
90 m American, Fast food
Social House
120 m American, Asian, European
Benedict
210 m American, Cafe, European
Asian cuisine
Asian cuisine
Gyu-Kaku
60 m Asian, Japanese
Crystal Jade Palace Restaurant
90 m Asian, Chinese
Signatures Restaurant
90 m Asian, Chinese, European

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Mandarin Oriental Jakarta from real guests

Overall rating
9.2
Exceptional
From 452 reviews
9.5Cleanliness
9.5Room comfort and quality
9.4Service
Agoda Reviews (276)Booking.com Reviews (176)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.5
Facilities8.9
Location9.2
Room comfort and quality9.5
Service9.3
Value for money8.8
High score for Jakarta
Rating
9+ Exceptional (104)
8-9 Excellent (30)
7-8 Very Good (19)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (21)
Jun - Aug (69)
Sep - Nov (42)
Dec - Feb (29)
Don't miss out!Popular destination! Properties in Jakarta are being booked every minute!
All guests (276)
All room types
All languages

Show reviews that mention 

Showing 161 verified guest comments
12345
9.7
Exceptional
DAME from Indonesia
Business traveler
Stayed 1 night in September 2013

Felt like home”

great food, friendly staffs, speedy service.

I really liked my staying at Mandarin Oriental Jakarta. I checked in and forgot to bring enough cash or credit card with me, so I couldn't pay deposit. The staffs were very friendly, they trusted me and didn't hassle for deposite money. My room was spotless! Very clean! I also loved the food at Mandarin Oriental Jakarta. Reminded me of my mum's cook.

Reviewed October 03, 2013
10.0
Exceptional
Mikha from Indonesia
Couple
Stayed 1 night in July 2013

Excellent Stay”

Design, Luxury, Comfort

Mandarin Oriental is located centrally in Jakarta. Near everywhere, you name them - shopping malls, restaurants, etc. Location is definitely important when in Jakarta, considering the bad traffic. We especially liked the view from our room - very romantic at night. The staffs, decor, sound-proof rooms - they are all perfect. Would definitely stay again in Mandarin Oriental!

Reviewed August 09, 2013
8.7
Excellent
Prasti from Indonesia
Business traveler
Stayed 2 nights in September 2013

Classy establishment in the most central location”

Comfortable bed, spacious room, location

I went on a business trip last week and was looking for a nice hotel around the Thamrin area. Mandarin came up first on TripAdvisor ranking for hotels in Jakarta, so I trust right away it could not be so bad. I was worried that it would be an old, boring hotel but I ended up being blown away by the classy design and comfort that the room offers. For superior type, the room is very (I mean "very") spacey. It felt like a deluxe type or even more. The room is very much designed for business travellers, with work area and couches. The bathroom is nothing to be complained about either -and oh, there is a jacuzzi-like bath tub separated from the room with a glass window which makes the room feels even more spacious (you can close iy of course). My room was on a high floor and oversaw the HI roundabout, such a nice way to watch the city traffic in the comfort of luxury-class hotel.

Reviewed September 08, 2013
10.0
Exceptional
John from Australia
Business traveler
Stayed 1 night in September 2014

There is no better hotel in Asia”

Comfort, Staff, Services

I have been a constant traveler within Asia - for many years - and I can honestly say (for me) there is no better hotel anywhere in all of Asia. I really cannot fault anything in this hotel - when I next visit Jakarta I will definitely make the Mandarin Oriental my 'home' during my stay. Thank you.

Reviewed September 06, 2014
9.6
Exceptional
Scott from United Kingdom
Solo traveler
Premier Room king bed
Stayed 1 night in April 2017

I am a convert”

Basically I am a convert and I will always be using Mandarin Oriental going forward whenever I'm holidaying with the intention of spending a fair amount of time at the hotel. The staff were awesome, the restaurants were awesome and extremely good value, the room was amazing. There were a large number of nice touches that I haven't experienced at competitor hotels. I can't wait to stay with at another of their hotels again.

Reviewed April 19, 2017
9.3
Exceptional
Dylan from China
Family with young children
Stayed 2 nights in September 2013

Great stay”

Luxury hotel with friendly staff and great Chinese restaurant.

Love everything that Mandarin Oriental prepared for our family...the sweets, fruits plate, cookies for my daughter, toys and baby bath set..not to mention the suites is so much better than the one in Singapore. They even pay for your taxi fares if you going to the shopping malls nearby.

Reviewed September 18, 2013
9.7
Exceptional
Ruth from Indonesia
Family with teens
Stayed 1 night in June 2015

Great Hotel at the Heart of Jakarta”

Service, Cleanliness, Location

We had a pleasant stay in Mandarin Oriental Jakarta. Nothing to say except OUTSTANDING.

Reviewed July 03, 2015
10.0
Exceptional
Zalizah from Malaysia
Couple
Deluxe Double Room with City View
Stayed 2 nights in July 2019

Our best stay in Jakarta so far. The best, friendliest, beautiful smiles from all staff. ”

We are frequent traveller to this city and hotels around Bundaran HI are our prefered choice. This time around we opt for MO and didn't expect much like the rest of the 5 stars hotel before but MO proves us wrong. Right from the start the team shown an excellent service. Our gratitude to Manager Ms Audrey Lim for providing a great team right from the concierge, front desk, f&b at Cinnamon, security, house keepers etc. They made our stay one of the most relaxing and welcoming. They have truly reflect values as in old Javanese saying "memangun resep tyasing sasama (kita selalu membuat senang hati orang lain)" The kueh lapis and the macaroon was most wonderful. The complimentary wifi was super fast plus the complimentary shuttle to nearby mall. Definitely MO is our top choice of stay for Jakarta in future. Many thanks to Vivian our host, Nathania, Inggride, Rakhel, Eunike, Tesa, Keke, Iqbal, Jeremy, Furqon, Pak Ibnir and many others that name are not mentioned. Keep up the good work.

Reviewed July 30, 2019

Dear Ms. Zalizah, Thank you for taking the time to review us following your stay. We are truly delighted to hear that you enjoyed our fantastic service and facilities. We do hope to welcome you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Nadia K. Tika Communications Manager

Responded August 02, 2019
Mandarin Oriental Jakarta
10.0
Exceptional
Triska from Indonesia
Couple
Stayed 3 nights in July 2015

SUPERB HOTEL”

Room (new, clean and big), Services (hospitality, food) and security

I can't find any fault from this hotel! My husband and I stayed for 3 nights last week. When we checked in, our room got upgraded to better room, received 2 movies ticket, received shopping vouchers and that was only started!. The housekeeping personnel always check to our room in the late afternoon if we need any assistance. AND we were allowed to check out at 4pm (due to our flight not until 11pm). What else you could ask more? this wasn't the first time i stayed at Mandarin, absolutely I will stay there again!

Reviewed July 29, 2015
10.0
Exceptional
wibisono from Indonesia
Family with teens
Stayed 1 night in June 2015

Flawless Service”

Staff, Room and Location

i have been to numerous five star hotel before, but no one has offered me the best and sincere hospitality like Mandarin Hotel offers. Ever since i stepped my foot on the Hotel, the receptionist already greeted us with a warm smile and friendly gesture. She then upgrade our room to the Deluxe and facing the "Bundaran HI" . I only stay here for 1 night, but definitely will be back here again if i have chance.

Reviewed June 25, 2015
10.0
Exceptional
APSARI from Indonesia
Group
Deluxe Double Room with City View
Stayed 1 night in January 2018

Excellent stay”

Had a great time staying at Mandarin Jakarta. Loved the room, the staff, and the facilities. All was excellent!

Reviewed January 18, 2018

Dear Apsari, Thank you for sharing your feed back on Agoda and I am happy to learn that you had an enjoyable stay with us. I will convey your kind comments to all colleagues at the hotel. We look forward to welcoming you back to Mandarin Oriental, Jakarta. Sincerely, Marlene Mandarin Oriental, Jakarta

Responded March 21, 2018
Mandarin Oriental Jakarta
10.0
Exceptional
Yan from Taiwan
Couple
Deluxe Double Room with City View
Stayed 1 night in December 2018

Trill by day comfort by night”

When we stepped into this hotel lobby, we felt very welcomed by hospitable staff. After a quick check in, the receptionist brought us to our lovely room, which has a great view of selamat datang monument, and gave us a brief room tour. To be honest, everything in oriental is so nice that I decide to visit this place once a month. It would definitely be my favorite weekend escape.

Reviewed December 25, 2018

Dear Mr. Yan, Thank you for your kind rating and review. We are thrilled to hear that you enjoyed your stay with us and we look forward to welcome you back sometime in the near future. Sincerely, Nadia K. Tika Communications Manager

Responded January 04, 2019
Mandarin Oriental Jakarta
10.0
Exceptional
FIFI from Indonesia
Couple
Deluxe Double Room with City View
Stayed 1 night in August 2019

It's on the top of my list”

the best experience I have during my stay in Mandarin Oriental. I like everything about it.

Reviewed September 08, 2019
9.6
Exceptional
Anke from Australia
Business traveler
Deluxe Room King
Stayed 2 nights in November 2017

Beautiful Hotel, Fantastic Service”

Can't really fault this hotel. Service was excellent, room was beautiful and nicely decorated. Location was great for me, but in Jakarta that always depends on where you need to be... If there's just one thing I would suggest to improve it would be to attack the mould in the shower... that's really easy to do!

Reviewed November 20, 2017
10.0
Exceptional
irene from Indonesia
Family with young children
Deluxe Double Room with City View
Stayed 1 night in July 2019

Superb”

At first we're a bit hesitant on staying Mandarin because it's been quite long since I stay there. Turns out the service is excellent and the rooms and bathrooms were spacious clean! My kid love it very much. All staffs were very polite and helpful. Definetelly going back there for another staycation

Reviewed July 14, 2019

Dear Ms. Irene, Thank you for taking the time to review us following your stay. We are delighted to hear that you enjoyed our spacious rooms and excellent service during your stay. We look forward to welcome you back to Mandarin Oriental, Jakarta soon. Sincerely, Nadia K. Tika Communications Manager

Responded July 15, 2019
Mandarin Oriental Jakarta
6.3
Good
Moez from Tunisia
Couple
Deluxe Room King
Stayed 1 night in June 2014

normal not extraordinary”

location, clean,

overall the hotel is good but overrated compared to the next door Grand Hyatt or Ritz carlton..defenitely the Mandarin Oriental is less impressive but with the same price. I booked a 300 USD night but they ask me to pay for WIFI...it was really unexpected ...nowadays even cafés on the street provide free wifi. i stayed in the Grand Hyatt and Ritz carlton for less than the price i paid for the Mandarin ( better rooms in Hyatt and Ritz) and i had free WIFI - ordered in room dining and there was something missing from the dish but they say no apologies nothing at all. If i have to pay that price for the room i rather go to Grand Hyatt across the street which has beter room, and better access to the malls around

Reviewed June 13, 2014
9.7
Exceptional
Sen from Singapore
Business traveler
Stayed 3 nights in June 2014

Great stay and convenience!”

Location, Service and Rooms

The stay was enjoyable. From check-in to check-out, the service was impeccable. The only disappointing thing to mention was the price but as it was peak season ... It probably couldn't be helped. Why good service? The check-in was quick and efficient - with a cool towel (considering the sweltering outside heat) and a cool glass of passion fruit juice. There was an upselling of the services for the Business Lounge ... But not pushy ... The Housekeeping staff was able make up the room fully in the evening - even though I had forgot to turn off the Do Not Disturb light for the room. The Business Lounge staff were attentive and remembered my name for my subsequent visits. The check-out was "marred" by a adding of a mini-bar charge - with quick and decisive service recovery by the front-desk staff. As I did not actually consume the Snicker Bar, she just took it off the final bill, no further questions asked. Loved the stay ... If the price was right I would not hesitate to return!

Reviewed June 16, 2014
8.7
Excellent
samihah from Indonesia
Business traveler
Stayed 1 night in October 2014

Great location”

Fresh juice at bfast. Nice, polite and helpfull staff

It was easier book with agoda than book direct to reservation. stay at mandarin a lot. Great front desk staff handling check in. Very nice n polite. Never found this before when ci at mandarin. :)

Reviewed October 26, 2014
10.0
Exceptional
Fanny from Indonesia
Business traveler
Stayed 1 night in April 2015

Superb location with helpful staffs”

Location, service and dining options

My short stay at Mandarin was very pleasant, they even gave me an upgrade facing the superb view of Bundaran HI. Needless to say dining options and staff performance at the premises were unexceptional.

Reviewed April 10, 2015
9.2
Exceptional
Herbert from Australia
Couple
Deluxe Club Floor Room with King Bed - Non-Smoking
Stayed 2 nights in July 2017

Top Management”

Management at all levels ensures staff have a very caring and attentive service to all guests. Their ability to converse in English excels all other Five Star hotels in Jakarta

Reviewed July 18, 2017
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Mandarin Oriental Jakarta
|Exceptional 9.1
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Plaza Indonesia
  • Sudirman Railway Station is within 0.75 km
null