Mandarin Oriental Kuala Lumpur
See the best of Kuala Lumpur with a stay at Mandarin Oriental Kuala Lumpur, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 8.6 km away from Mandarin Oriental Kuala Lumpur, giving your stay the added convenience of accessing one of the city's main transportation systems.
Mandarin Oriental Kuala Lumpur provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Kuala Lumpur.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Mandarin Oriental Kuala Lumpur include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Mandarin Oriental Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Mandarin Oriental Kuala Lumpur is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar.
Mandarin Oriental Kuala Lumpur offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and tennis court in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
Take some time to explore Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 1.0 km away, and you can always show your friends the time you went to Kuala Lumpur.
![Swimming pool [outdoor], Mandarin Oriental Kuala Lumpur in Kuala Lumpur](http://pix10.agoda.net/hotelImages/3849618/-1/81a2a58e65af33d5d43678617a3c8daa.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Mandarin Oriental Kuala Lumpur in Kuala Lumpur")
![Swimming pool [outdoor], Mandarin Oriental Kuala Lumpur in Kuala Lumpur](http://pix10.agoda.net/hotelImages/3849618/-1/c0dfad2475758f21032ee519758ac955.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Mandarin Oriental Kuala Lumpur in Kuala Lumpur")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/3849618/-1/81a2a58e65af33d5d43678617a3c8daa.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/3849618/-1/c0dfad2475758f21032ee519758ac955.jpg?ca=7&ce=1&s=98x98&ar=1x1)
I ❤️ MO Kuala Lumpur.”
Excellent service right from check in. Warm smile and greetings from staffs definitely lightened up our day. Room was clean and exceed expectations. Mr Almo did a good housekeeping job on the second day too. Love the amenities and of course the diptyque toiletries is heaven. Long queue during breakfast but handled well by the lady staff which i forgot her name. Breakfast spread is good. Like to special mention Irfan, Sarah, Shohaib, Almo and the lady at breakfast counter. Keep up with your good work and thank you. I would definitely come back to this strategic location and beautiful hotel soonest. Well done Mandarin Oriental Kuala Lumpur ❤️
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Good price for excellent location and superb service ”
Hotel is conveniently located beside Suria KLCC with a sheltered walkway which was a blessing as it kept raining during our stay and we were still able to go out. They have a wide selection for breakfast buffet and their staff are really friendly, helpful and respectful no matter who you are. Swimming pool and gym are well maintained with towels provided.
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Awesome staycation”
No regrets! Just beside Suria KLCC mall, Marini’s on 57 and Twin Tower. There is this dance club at ground level, named Kyo. Staff were friendly, helpful and approachable, especially Denisa who helped me with my check in. Room is cozy and clean. Magnificent view of twin tower from my room. Walking distance to Pavilion mall. Alot of restaurants around. I would definitely stay here again.
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Exceptional”
Mandarin Oriental is very well located,just next door to Suria Mall,a very big mall where you can find everything you need,with food court and many eateries. It's also near the twin tower and the hop on hop off bus stop. Breafast selection is not bad with wide varieties of food. Had lunch at the chinese restaurant and dinner at the Italian restaurant,and I must say the standard of food is good. The covered link bridge to Pavillion mall is just 5 mins walk away from the hotel,and in less than 10 mins,you are at one of the biggest mall in KL,with all the branded stores and everything you need. If you need foot and body massage,the Thai Odyssey at Fahrenheit Mall is just opposite Pavillion Mall. If you are keen to explore more malls,Times Square and lalaport are also not too far away(within walking distance).
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Great location, clean & spacious rooms.”
We had a fantastic stay. Room is clean & spacious. Hotel staff are very personal & welcoming. We were greeted by every staff we walked by. Location is great! Swimming pool is good & again great service from pool staff. Only feedback is the swimming pool floor is a bit slippery. I saw 2 young children slip & fell.
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One of the Best Hotel”
One of the best hotel located just beside Suria KLCC and Petronas Twin Tower. Nice views from my hotel room at 23rd floor which facing the twin tower and the garden. Very convenient to travel around within the vicinity by Rapid KL or LRT too. The buffet spread was fantastic. Will come back here again when I visit KL in future. ✌️ from SG.
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mandarin Oriental Kuala Lumpur
Worth for money, excellent service!”
We had such a nice trip. Room is perfect, clean & very luxurious. Worth for money. The facilities is superb, and staffs are excellent. Very good service. I have made extra request since this is my husband's birthday, and they so are nice by giving complimentary cake. Tq hotel! We r very happy! 🥰 Worth it. But in terms of food, it is not meet our expectation. We had dinner at Mosaic, and the buffet is so so. all main dish such as nasi beriyani, pasta, is tasteless. Same with breakfast. Nasi lemak is not taste like nasi lemak. And other food like omelette, murtabak, is so so only. I think hotel should improve that. Chef need to do something on that. Next time I will repeat again to stay at MO, because service is superb and room very luxurious. but I will not spend on food. I will eat and spend food at KLCC.
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Great location and service”
Excellent location in KLCC near Petronas twin tower, the convention center, KLCC park, and Suria mall. When I requested a extra bed, they upgraded a better corner room with excellent view. All staffs were nice and the service was professional. I’d like to recommend the Chinese restaurant where you can taste really exquisite dishes. I will stay again here next time.
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One of the best hotels ever ”
Its location is great just near by twin towers and the hotel is extremely clean and hygiene also the room space was fantastic, all the room stuff smelling very nice, bath room so relaxing with nice decorate and colors, I highly recommend this hotel Haidar from iraq
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Possibly the best hotel in KL! ”
We thoroughly enjoyed our stay in MO that we extended one more night. The staffs were attentive and the service rendered were efficient. I think that made a lot of difference to our experience staying here. There’s a separate kids pool and adult pool. Super kids friendly with a sunshade. The gym is great too! There’s also a kids club where you can send your kids for activities. My 7yo and 9yo looked forward to their visits to the kids club. Our stay was a really good one, we had an amazing time!
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Prime location, excellent property”
I went to KL to meet up with my friend for 2D1N stay. Mandarin Oriental is at the best location being next to KLCC and near to Petronas Twin Towers, as well as other hotel properties. Hence shopping and eating are not an issue. I tried the breakfast buffet and the dim sum lunch at the chinese restaurant and I had satisfied meals with my friend. I got the room facing the Petronas Twin Towers, so the view in the morning and in the night when the towers were light up were very nice. The hotel facilities were great and the service was good. For short stays where you do not want to waste time travelling around, and just enjoy and chill with your family or friends where amenities are nearby, madarin oriental is the choice for you.
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The best anniversary ever!”
We stayed for our anniversary last week. The super comfortable luxurious bed, the amazing ambience, the scenic breathtaking views, the wide variety of delicious & sumptuous food for buffet, the seamless check-in and checkout process, the ever friendly and welcoming staffs with their attention to detail, the luxury bath products and ohh the location (a few steps away from KLCC) are just some of the highlights that I truly love about MO Kuala Lumpur. As a matter of fact, would love to bring our kids next time around as they are also family friendly. I personally have never experienced such luxurious comfort and peace of mind right in the heart of KL! I can safely say, having stayed in hundreds of hotels (5 stars included) around the world, Mandarin Oriental KL is hands down one the best, if not THE best of them all!
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A truly 5 star hotel with great service”
My partner and I had a wonderful time celebrating our 10 year anniversary in Mandarin Oriental this weekend. We were elated when we were upgraded, as it made our stay even more special. The room was comfortable, clean and had a fantastic view of the park and part of twintowers. Despite being around for some years, Mandarin Oriental has managed to maintain its standard. Breakfast was good as well. Great variety to choose from and service was excellent despite the MCO period. To add a lovely touch to our stay, the hotel also gave us a delicious anniversary cake in conjunction to our anniversary. Thank you Mandarin Oriental for making our stay so special.
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Prime location”
My stay at MO was nothing but amazing. The staffs were all very kind and always ready to assist you. Room was excellent and spacious. Location is just a few steps away from KLCC which makes it easy for you to shop till you drop! Will definitely return the next time I come back to KL!
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Birthday Do Rocks!”
Okay, besides the fact that the check in/out were not desirable, I think the 3R Apartment was very very enjoyable. The view - because it was a lower floor and facing the city, wasn't great, but my company was. C'est magnifique! Buffet food was good - we had an enjoyable relaxing spot for a party of 12pax. I remembered paying less because of the discounts that came with CIMB backcard, so do check that out. The apartment room itself, comfortable beds and sofas. Really nothing to complain about, we all slept like babies.
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Simply luxury!”
Wow! Everything was exquisite! It was a lucky day for me as I got an early check-in, my room 2331 was already ready. I didn't go out from the room at all as I was kind of exhausted, had a very long nap on the amazingly comfortable king bed! I had a Deluxe City View Room King. I personally adored the bathroom the most. I was lazy to go out and decided to order an in-room dining service - Curry Laksa! It was absolutely scrumptious though it was fairly spicy, loved it. The breakfast was a buffet setting with great selections - Continental, Chinese, Malaysian, Indian and Healthy. I also loved the Mosaic restaurant interior design and layout, simply elegant. The overall customer service was excellent. Had an express check-out and it went smooth.
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Good hotel, but not up to Mandarin Oriental global reputation. ”
I have stayed in many luxury hotels in more than 97 countries, including the Four Seasons, Ritz, St. Regis, and the Conrad circuits. Recently, I stayed at the KL Mandarin for four nights and the experience was quite mixed, in a such way that I feel compelled to write this review after some time has already passed. The hotel is frankly severely understaffed, for which they need to take the appropriate measures, like just not booking too many rooms. The hotel, like some have said, is a bit outdated; this is not only in their physical look, but also in the outdated service. For instance, I got a room on the Club Floor (in some hotels, it's call the executive floor). I was a bit disturbed at the low quality of service on the club floor in such a way that I wrote to the manager and asked to end my club floor privileges after two days. It was very crowded, making it hard to find seats for two during the cocktail and breakfast hours. It felt like a cafeteria at times with so much clattering, which is not what a club floor should feel like. I believe the hotel offers too many rooms with Club floor privileges, which makes it less exclusive and feels like you're just in the lobby. Precisely because it was overcrowded, we rarely got any service. During cocktail hours on both nights that I went, for instance, I had to make my own drinks, and when I finished my drinks, no one came to offer another drink nor took away my glasses. I finally decided that I was better off walking to the liquor store nearby and just do my own cocktail hour in my room. Other issues with the hotel included bad upkeep of the gym, terrible check in procedures, untrained receptionists at check in, and circus-like atmosphere in the lobby area. After I wrote the manager to voice my concerns, they were very apologetic, gave me nice gifts to my room, and apologized sincerely. So I give them nods for being great professionals and recognizing the problems. Given these issues, I will distance myself from th
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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mandarin Oriental Kuala Lumpur
Amazing Club Lounge”
In love with every detail of MO & the amazing club lounge. The room is perfectly cleaned with oriental design. Great hospitality and also thanks for the birthday cake!
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A metropolan paradise”
Honestly I've been to some nice hotels before, and this one may take the cake. The staff goes above and beyond to be helpful and respectful, almost always referring to you by your surname. My stay was perfect minus one tiny thing: I asked them to do one small bag of laundry, which consisted of 5 pairs of shorts, one pair of pants, some underwear, and about 5 T-shirts. Considering the room cost US $160 per night for the best view, I figured the single bag of laundry might cost $50. Boy was I wrong, they do the laundry by the item, and charge like a pricy dry cleaner in the states. My bill ended up being US $115 for the laundry, which they promised they would have to me by 10AM. I had to call at 1030AM after not receiving it by 10AM and this held me up. I complained about the bill given the tardiness, and they knocked 30% off. I felt overall this was reasonable, I just wish I knew how costly it was to do laundry beforehand, and that is on me for not asking.
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Couple ”
Hotel: Grand, Spacious, Beautiful, excellent staff welcoming! feel safe Food: Awesome Amenities: Swimming pool, gym, spa, salon, etc Location: Beside the hotel you have KLCC shopping mall to shop. 5-10 mins car ride to Pavilion shopping mall as well.
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