Mandarin Oriental Kuala Lumpur

Kuala Lumpur City Centre Wilayah Persekutuan, KLCC, Kuala Lumpur, Malaysia, 50088 - See map
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Mandarin Oriental Kuala Lumpur

"Very friendly staff to local people, beautiful ambience, superb breakfast, cleanliness and housekeeping tiptop though for one night stay."

Amalina - January 20, 2020
 Mandarin Oriental Kuala Lumpur
Lobby Mandarin Oriental Kuala Lumpur
Swimming pool [outdoor] Mandarin Oriental Kuala Lumpur
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Petronas Twin Towers
Within 200 m of property
See map
Popular landmarks
Symphony Lake 90 m
Lake Symphony 100 m
Pucuk Rebung 130 m
Tenmoku Pottery 130 m
Uniqlo 140 m
Tear Proof 140 m
Kinokuniya 140 m
Petrosains Discovery Center 150 m
Galeri Petronas 150 m
Tanjung Golden Village 150 m
Nearby landmarks
Petronas Twin Towers 200 m
Aquaria KLCC 280 m
KLCC Park 290 m
KLCC - Bukit Bintang Pedestrian Walkway 300 m
Pavilion Kuala Lumpur 800 m
Menara Kuala Lumpur 1 km
Jalan Alor 1.05 km
Central Market 2.19 km
Chinatown - Kuala Lumpur 2.26 km
KL Bird Park 3.1 km
9.6

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE

This property is in high demand!

16 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 280 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.8
Distance to city center0.2 km
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km

Rooms available at Mandarin Oriental Kuala Lumpur

Presidential Suite
Presidential Suite
...
  • Shower and bathtub
  • 1 single bed or 1 king bed ...
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Club Suite
Club Suite
...
  • Room size: 82 m²/883 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe City View Room Twin
Deluxe City View Room Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Deluxe City View Room King
Deluxe City View Room King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe Park View Room King
Deluxe Park View Room King
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 1 king bed
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Royal Suite
Royal Suite
...
  • 3 bathrooms
  • Shower and bathtub
  • 1 king bed & 2 single beds ...
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Presidential Suite - Two Bedrooms
Presidential Suite - Two Bedrooms
...
  • 4 bathrooms
  • 2 bedrooms
  • 1 king bed & 1 king bed
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Two-Bedroom Executive Premium Apartment
Two-Bedroom Executive Premium Apartment
...
  • Room size: 130 m²/1399 ft²
  • 2 bedrooms
  • 2 single beds & 1 king bed
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Twin Towers View Room Twin
Twin Towers View Room Twin
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
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Park Suite
Park Suite
...
  • Room size: 82 m²/883 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mandarin Oriental Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Oriental Kuala Lumpur?

Mandarin Oriental Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 585 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mandarin Oriental Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Mandarin Oriental Kuala Lumpur?

Mandarin Oriental Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Mandarin Oriental Kuala Lumpur

  • 9.2
    Exceptional
    Location

    "This hotel located right next to KLCC which is convenient for shopping, sightseeing and man meal options."

    SIN

    |

    January 28, 2020

  • 7.6
    Very good
    Breakfast

    "The location is strategic and the staffs service are excellent especially the breakfast at mosaic cafe."

    Chew

    |

    November 11, 2019

  • 9.2
    Exceptional

    "Extra bed and baby cot are available upon request which is good for family traveling with kids."

    SIN

    |

    January 28, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.6/10
Service score
9.2/10
Cleanliness score
9.4/10
Couples review score
9.3/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
9.2
Exceptional
5,702 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.6
Read all reviews >
What travelers say they love:
The check-in is very efficient and nice, you will appreciate...
claude from France
Business traveler
More about Mandarin Oriental Kuala Lumpur

More about Mandarin Oriental Kuala Lumpur

Ideal for fun and relaxation, Mandarin Oriental Kuala Lumpur is located in the Bukit Bintang area of Kuala Lumpur. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

Mandarin Oriental Kuala Lumpur offers many facilities to enrich your stay in Kuala Lumpur. This property offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make Mandarin Oriental Kuala Lumpur the perfect base from which to enjoy your stay in Kuala Lumpur.

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Most talked about facilities

Breakfast
12 mentions
Housekeeping
7 mentions
Food & Dining
6 mentions
View
2 mentions

What they offer

10.0
Exceptional

"Was late check in but was giving a good warming welcome to m..."

shawn

|

January 14, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Mandarin Grill
Cuisine:International
Menu:Buffet
Lai Po Heen
Cuisine:Cantonese
Menu:Buffet
Mosaic
Cuisine:Chinese, Indian, Japanese
Menu:A-la-carte
Aqua Restaurant & Bar
Menu:Buffet
Wasabi Bistro
Cuisine:Japanese
Menu:Buffet
Mo Bar
Cuisine:International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mandarin Oriental Kuala Lumpur from real guests

Overall rating
9.2
Exceptional
From 5702 reviews
9.6Location
9.5Room comfort and quality
9.4Cleanliness
Agoda Reviews (1309)Booking.com Reviews (4393)
Rating via Agoda9.2
/
10
Cleanliness9.5
Facilities9.3
Location9.6
Service9.4
Value for money8.8
High score for Kuala Lumpur
Rating
9+ Exceptional (312)
8-9 Excellent (51)
7-8 Very Good (30)
6-7 Good (8)
<6 Below Expectation (14)
Time of the year
Mar - May (118)
Jun - Aug (74)
Sep - Nov (104)
Dec - Feb (119)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (1309)
All room types
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Show reviews that mention 

Showing 415 verified guest comments
12345
10.0
Exceptional
Suraya from Malaysia
Family with teens
Deluxe City View Room King
Stayed 1 night in August 2020

Excellent getaway in the city”

Whether you're looking to enjoy Kuala Lumpur city, or just enjoy a posh hotel experience, Mandarin Oriental provides all. Excellent service from the staff, from the hotel receptionist, the room service staffs, the restaurant staffs, chefs, etc. The room is clean and quite spacious. Decent breakfast spread. Definitely would recommend if you're looking to splurge on a stay at a posh hotel.

Reviewed August 24, 2020
9.6
Exceptional
Saznizam from Malaysia
Family with young children
Twin Towers View Room Twin
Stayed 1 night in December 2020

Worth the price, but eat out”

The staff were very professional and friendly. The premises were clean and laid out well. We were very satisfied with the rooms. HOWEVER... I recommend eating out as the prices for in-room dining are extravagantly high. Of course, room service is expensive, BUT at the Mandarin Oriental KL the prices are extremely expensive! TLDR: the room and location are well worth the price, but stay away from in-room dining.

Reviewed December 27, 2020
10.0
Exceptional
Menna from France
Couple
Twin Towers View Room King
Stayed 3 nights in April 2019

Outstanding.”

It was a real pleasure to stay at the MO. The service was impeccable, the staff very professional and kind, the hotel is in a great location and the breakfast was really excellent. Any question, or request we had were immediately answered to by the hotel staff. The only disappointment was the view from the room, we booked the room with the tower view, but it is very close to the towers and they were not lit so we were really surrounded by buildings and skyscrapers (the pictures shown on the website are not accurate). Otherwise it was a great experience. If we ever return to Kuala Lumpur, MO will be our first hotel choice!

Reviewed April 28, 2019
10.0
Exceptional
Nasharuddin from United Kingdom
Family with teens
Deluxe City View Room Twin
Stayed 1 night in December 2020

Recommended”

Worth money & time spent for my parents' wedding anniversary surprise arrangement. Great service provided by the room service team Mr. Naden, receptionist & lobby welcome team. Absolutely not regretting choosing this hotel over W Kuala Lumpur as the service provided was extremely better than what we get from W Kuala Lumpur.

Reviewed December 23, 2020
8.8
Excellent
Kok from Malaysia
Solo traveler
Deluxe City View Room King
Stayed 1 night in November 2020

Amazing Hospitality ”

The staffs were friendly with smiley face although it is hospitality fundamental yet some hotels may fail on this, But Mandarin Oriental KL done with GOOD JOB. I had a pleasant stay there, location is perfectly next to the KLCC, the room is spacious, cleanliness very good, basically no complaint for a stay there.

Reviewed November 16, 2020
8.4
Excellent
Monica from Hong Kong
Couple
Club Deluxe City View Room King
Stayed 4 nights in December 2018

Doesnr feel M.O. At all ”

This hotel doesnr make me feel the standard of Mandarin Oriental at all. The location is perfect. However when we 1st set our foot into the lobby, The horrible scene by the reception was the long Queue of guests waiting for check in. They even use the rope around the counters. Feels like at some theme parks waiting for entry. Just awful. And the reception told us that they don't have twin beds at all in their hotel- how can that be?' Then he gave us a connection room which I decided to change. The bed is so tiny that my other half had to dangling his feet half way outside the bed. The only high light during our stay was club lounge staffs are extremely friendly and well trained. To be honest if not because of them, we probably checked out the hotel on the same day. I also need to give credits to the Aqua restaurant staffs, under the weather condition- they made our new year eve a memorable one.

Reviewed January 03, 2019
10.0
Exceptional
Angeline from Singapore
Couple
Club Twin Towers View Room King
Stayed 1 night in November 2018

Awesome stay!”

All of their staff are very friendly and accommodating. I have booked a club room for my husband’s birthday and apart from the nice view of the twin towers, they booked us in their highest floor. The club lounge is very nice especially when we had our breakfast there with the view of the city. All the best to Mandarin Oriental. Thank you Akiko of reception for assisting our stay.

Reviewed November 12, 2018
10.0
Exceptional
Wuei from Brunei Darussalam
Couple
Deluxe City View Room Twin
Stayed 3 nights in April 2018

FANTASTIC HOTEL ”

Location, quality and iconic... This is probably the top 3 best hotels to stay in Kuala Lumpur. I cannot ask for more.

Reviewed May 01, 2018
10.0
Exceptional
Andres from United States
Couple
Twin Towers View Room King
Stayed 1 night in October 2018

First time in KL”

Stayed at this hotel with my wife during our first trip to KL. Out of the 3 hotels we stayed in this one was the best. At any other city a Mandarin Hotel would be much more, so for the rate this is the best way to stay at a Mandarin Oriental hotel at a discounted rate with the same service.

Reviewed September 08, 2019
10.0
Exceptional
Khuan from Malaysia
Family with young children
Stayed 1 night in June 2018

Awesome stay”

There is nothing we dislike about this hotel. Literally a door step away from KLCC. And within walking distance to Pavillion at Jalan Bukit Bintang. The cleanliness is tip top. Service is top notch and fast. Swimming pool gets quite crowded as we stayed during Raya weekend and it was difficult to get a pool chair (though there were plenty) and we had to request for towel several times ( we can see that their staff are very busy too). Had buffet dinner at Mosaic, though it was good variety but lack in taste and quality. Apart from that, we will definitely return if we have a chance.

Reviewed June 19, 2018
9.6
Exceptional
Chakib from Singapore
Couple
Deluxe City View Room King
Stayed 2 nights in December 2019

High Level Quality”

My experience at Mandarin Oriental has always been one of high quality. Anyone who appreciates high quality would enjoy their stay. The rooms are classy, good size, and well maintained. The options for food are many, the MO Bar is fantastic. There is nothing negative I can say about my experiences in MO.

Reviewed December 19, 2019
10.0
Exceptional
GANESH from Singapore
Couple
Deluxe City View Room King
Stayed 2 nights in July 2019

Awesome”

One of the best hotels we have stayed. Staff were very friendly, professional and helpful. Both check-in and check-out was very smooth and fast. Spacious room with a super comfortable bed and a great view. We loved the complimentary sparkling juices provided in the room. Good location..a few mins walk to Suria KLCC mall. Will definitely stay there again.

Reviewed July 22, 2019
10.0
Exceptional
Ramen from Malaysia
Couple
Twin Towers View Room King
Stayed 1 night in March 2021

An amazing and pleasant stay!”

Thank you Mandarin Oriental staff, I had a wonderful stay at the hotel! It was an amazing staycation and by far the best service I have gotten from the staff member right from the day I check-in to the day I check-out! Every single staff were professional and cheerful!

Reviewed March 07, 2021
8.8
Excellent
youngjin from South Korea
Couple
Deluxe City View Room Twin
Stayed 3 nights in November 2018

urban stay with easy access to the central area”

location is perfect for those who firstly visiti the KL central area. there are 5 star hotels around Madarin Oriental but distinguished because of its location and facilities. there are room to improve in terms of services that the staff provides, but worth to stay again.

Reviewed December 17, 2018
10.0
Exceptional
Raja from Malaysia
Family with young children
Deluxe Park View Room King
Stayed 1 night in February 2021

Amazing staycation!”

I had an amazing experience staying in Mandarin Oriental! The staffs were helpful and friendly, especially Encik Razman, who had made my family felt so welcomed! The room was breathtaking and the breakfast was all delicious. Will repeat my staycation in MO!

Reviewed February 28, 2021
10.0
Exceptional
Sheikh from Malaysia
Family with teens
Twin Towers View Room Twin
Stayed 1 night in August 2019

Exceptional”

Fantastic stay!. We booked 2 rooms with twin tower view. Upon arrival, the staff recommended that we choose a 2 bedroom apartment. The apartment is very spacious and very clean. Wish that we could stay longer. the breakfast spread was good with lots of choices. Excellent location for those who loves shopping at either KLCC or Pavillion (walking distance via skybridge and not too far). Highly recommended.

Reviewed September 01, 2019
10.0
Exceptional
PEI from Malaysia
Family with young children
Deluxe City View Room King
Stayed 2 nights in December 2018

Luxury & Magnificent Location”

A truly magnificent location during our visit to KL, right next to KLCC, so you can walk over for a meal, shopping without traffics jam. Spacious room with a super comfortable bed. Pool’s views are intoxicating. Check-in done in room with the welcome chocolates & soda. The breakfast is in itself a journey through different worlds.

Reviewed December 24, 2018
8.4
Excellent
JENNIFER from Philippines
Family with teens
Deluxe City View Room Twin
Stayed 3 nights in November 2018

At The Heart of KLCC”

If you have the budget for an upscale quality accommodation then Mandarin Oriental KLCC is the best place for you. It is perfectly situated right beside Suria Mall (Petronas Towers). With Mandarin's high quality service and facility plus the best location, you couldn't ask for anything more.

Reviewed November 12, 2018
10.0
Exceptional
Zahin from Malaysia
Family with young children
Twin Towers View Room King
Stayed 1 night in November 2019

You got what you pay for a luxury 5 stars hotel.”

KLCC just walking distant. Their hospitality is top notch! They changed our towel 2 times per day! The food for room service were scrumptious, we ordered margarita pizza and penne carbonara, the waiter served the food with the table in the room. The view at the pool side is magnificent! Thank you to all the staffs. Good job!

Reviewed November 07, 2019
8.8
Excellent
Rainer from Vietnam
Family with teens
Club King Room with City View
Stayed 4 nights in July 2019

Superb Hotel in a great location ”

F&B slightly below Mandarin Oriental quality, especially in-room dining. However it’s superb value for a luxury hotel, the rooms are newly renovated, staff is very kind. Consider the club floor, amazing club offerings...simply an excellent stay

Reviewed July 08, 2019
12345
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