9.1
Exceptional
9.7% this month
/10
(367 reviews)See what guests said
View6
Food & Dining1
See map
9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
Six Senses Spa 90 m
MGM Casino 170 m
Veuve Clicquot Lounge 210 m
Russian Room 210 m
Aba Bar 210 m
One Central Macau Mall 220 m
Wynn Performing Lake 290 m
Amizade Bridge (Bridge of Friendship) 300 m
Macau-Taipa Bridge 300 m
Ponte Governador Nobre de Carvalho 310 m
Nearby landmarks
Grand Lisboa Casino 740 m
St. Dominic's Church 790 m
Macao Museum 980 m
Macau Tower Convention & Entertainment Centre 1.17 km
Senado Square 1.26 km
Historic Centre of Macau 1.27 km
Monte Forte (Fortaleza do Monte) 1.46 km
Ruins of St. Paul's 1.6 km
A-Ma Temple 1.64 km
Casino at Venetian Macao 4.24 km
Mandarin Oriental, Macau

"It's our first time here but the staff really made an impression."

Camille - November 27, 2018
 Mandarin Oriental, Macau
Lobby Mandarin Oriental, Macau
Interior view Mandarin Oriental, Macau
See all 48 photos
Removed from saved list
Free Wi-Fi

Mandarin Oriental, Macau

Avenida Dr Sun Yat Sen, Macau City, Macau, Macau - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Grand Lisboa Casino
Within 740 m of property
  • Airport transfer

  • Hot tub

  • Currency exchange

  • Sauna

  • Steamroom

Value for money8.6
Distance to city center1.8KM
Location rating9.0
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport4.2 km

Rooms available at Mandarin Oriental, Macau

Exceptional
Room comfort & quality
9.1
Panorama Suite
...
  • Room size: 81 m²/872 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Deluxe City View King Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Lake View King Room
...
  • Room size: 46 m²/495 ft²
  • Lake view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe Bay View King Room
...
  • Room size: 46 m²/495 ft²
  • Partial lake view
  • 2 double beds or 1 king bed
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Deluxe Lake View Twin Room
...
  • Room size: 43 m²/463 ft²
  • Lake view
  • 2 single beds
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Mandarin Premier View King
...
  • Room size: 62 m²/667 ft²
  • Sea view
  • 1 king bed
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Premier View King Room
...
  • Room size: 55 m²/592 ft²
  • River view
  • 1 king bed
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Deluxe Bay View Twin Room
...
  • Room size: 43 m²/463 ft²
  • Bay view
  • 2 single beds
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Waterfront Suite
...
  • Room size: 70 m²/753 ft²
  • Shower
  • 1 king bed
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Waterfront Suite King
...
  • Room size: 70 m²/753 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mandarin Oriental, Macau?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Oriental, Macau?

Mandarin Oriental, Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Mandarin Oriental, Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mandarin Oriental, Macau has a car park available for guests. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Mandarin Oriental, Macau?

Mandarin Oriental, Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Mandarin Oriental, Macau

  • 10.0
    Exceptional

    "The experience we had was exceptional and superb!"

    Camille

    |

    November 27, 2018

  • 8.8
    Excellent

    "The food at the restaurant is excellent."

    Mark

    |

    April 22, 2019

  • 10.0
    Exceptional
    Spaciousness

    "The room is very big and lots of space."

    karis

    |

    January 9, 2018

Property ranking|Compared to 103 Macau properties
See all rankings
Service score
9.5/10
Couples review score
9.4/10
Cleanliness score
9.5/10
Overall score
9.1/10
Better than
97
%
of Macau properties
Better than
97
%
of Macau properties
Better than
94
%
of Macau properties
Better than
94
%
of Macau properties
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Overall rating:
9.1
Exceptional
155 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.0
Read all reviews >
What travelers say they love:
A superb stay, highlighted by staff that were so professiona...
Gareth from Hong Kong
Couple
More about Mandarin Oriental, Macau

More about Mandarin Oriental, Macau

Offering quality accommodations in the nightlife, casinos, sightseeing district of Macau, Mandarin Oriental, Macau is a popular pick for both business and leisure travelers. The excitement of the city center is only 1.8KM away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

First-rate hotel services and facilities that define the Mandarin Oriental Hotel Group experience await you at the Mandarin Oriental, Macau. The hotel offers access to a vast array of services, including 24-hour room service, 24-hour security, daily housekeeping, taxi service, ticket service.

Mandarin Oriental, Macau is home to 213 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, additional toilet, bathroom phone, complimentary instant coffee, complimentary tea. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Macau, make Mandarin Oriental, Macau your home away from home.

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Most talked about facilities

Internet
2 mentions
View
2 mentions
Food & Dining
1 mention
Breakfast
1 mention

What they offer

10.0
Exceptional
Staff 

"The hotel is very nice and the staff were helpful."

Lindsay

|

August 23, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Restaurants on site

Vida Rica Restaurant
Cuisine:Asian, French, Seafood
Menu:Buffet
Vida Rica Bar
Cuisine:American, Asian, European
Lobby Lounge
Cuisine:American, Asian, Chinese
Mandarin Oriental Cake Shop
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Mandarin Oriental, Macau from real guests

Provided by verified guests of Agoda
Agoda Reviews (155)Booking.com Reviews (212)
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.0
Room comfort and quality9.1
Service9.5
Value for money8.6
High score for Macau
Rating
9+ Exceptional (38)
8-9 Excellent (10)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (1)
Time of the year
Mar - May (6)
Jun - Aug (16)
Sep - Nov (20)
Dec - Feb (16)
All guests (155)
All room types
All languages

Show reviews that mention 

Showing 58 verified guest comments
123
10.0
Exceptional
Wong from Hong Kong
Couple
Deluxe City View King Room
Stayed 1 night in August 2015

Fantastic Weekend ”

Stunning view, excellent service and non-casino hotel

Very relaxing and enjoyable stay for our anniversary! It was my first time staying in Mandarin Oriental, Macau from 16 to 17 Aug 2015 and it was definitely a good choice. The hotel has the best location with excellent service. It is one of very few hotels which do not have casinos and this makes the hotel so exclusive and luxury. Stunning view of Macau Tower, the bridge and the lake. Very warm and welcoming staffs. The check-in process was done professionally and efficiently with a detailed explanation of the hotel facilities such as Vida Rica restaurant, Spa and fitness centre as well as room facilities. Room was very luxurious, comfortable and you will feel the Mandarin Oriental ambience. My husband is a coffee lover and the Nespresso coffee machine totally matched his need. For the room amenities, I am very impressed by the bath & body products which were so refreshing and beautifully fragranced. A wonderful first time experience and we look forward to staying in Mandarin Oriental, Macau again.

Reviewed August 19, 2015
10.0
Exceptional
HOU from Portugal
Couple
Deluxe City View King Room
Stayed 1 night in August 2015

Perfect stay”

Staff Performance ,Hotel Condition , Scenery

My girl friend and I had a wonderful night in here, we really enjoy seeing the night view of Macau Tower in the room and the bathroom is very impressive. Hotel staff are really nice, especially the staff at swimming pool area who provided the warm services such as pre-arrange the towel on my seat proactively before swimming. Cheese cake in cake shop is extremely delicious. Mandarin Oriental, Macau is my first choice for my future travel in Macau.

Reviewed August 19, 2015
10.0
Exceptional
Chi from Macau
Couple
Deluxe City View King Room
Stayed 1 night in August 2015

Superb and outstanding service”

Stunning room, excellent service and facilities

Comparing with the casino hotels in Macau, this hotel luxury design diffuses a sense of elegant oriental culture, provides gorgeous rooms and quiet discreet efficient personalized service. We stayed in the Deluxe Lake View Room with stunning view over the ocean, lake and Macau Tower. It feels like we are staying on the water! Their staff are friendly and helpful. Specially, The Vida Rica Restaurant provides remarkable buffet breakfast, where is quiet and relax that we can enjoy our breakfast for more than 2 hours. I asked for a glass of ice cubes, and they proactively provided with lemon and honey. I just want to say: their staff are so intimate. Really love this place and thank you for the amazing experience.

Reviewed August 29, 2015
8.8
Excellent
Chee from Hong Kong
Family with young children
Deluxe City View King Room
Stayed 1 night in November 2016

Baby friendly! Nice staff, convenient location & nice room”

First trip for my infant(9 months), so we decide to stay at Mandarin Oriental due to the reputation and expected good service. Staff are polite and helpful. Rooms got upgrade to Lake view by arrival. We did reserve baby cot by email in advance and it was well prepared. Even lotion and baby showering gel are provided. Love the hotel which there is no casino. If you would like to gamble, the hotel is actually connected with MGM by few mins walking. Hotel location is convenient which 10mins to supermarket, bars and closed to the ferry terminal. Highly recommended for family travel especially with kids or infant.

Reviewed November 13, 2016
9.3
Exceptional
LIAN from Singapore
Business traveler
Deluxe City View King Room
Stayed 2 nights in June 2015

Great Hotel”

Service, Nice view, Great bar

Mandarin Oriental is a fantastic hotel with a stunning view. It's a tad pricey but it offers great service. I highly recommend it to business travellers whose company are willing to pay a premium.

Reviewed June 23, 2015
9.6
Exceptional
Hanh from Vietnam
Couple
Deluxe Bay View King Room
Stayed 1 night in November 2016

One night stay”

It was US election day when we stayed here. We stayed inside and watched the election most of the time and we had crazy jet lag. We slept most of the time and the bed was super comfy. Our room overlooked the Macau Tower, beautiful view. We checked out the casino but it did not impress us. The location is kinda far away from the action. We had to take taxi most of the time to the main parts in town. The staff is friendly. The breakfast buffet is good.

Reviewed July 12, 2017
8.8
Excellent
Mark from Singapore
Couple
Deluxe Bay View Twin Room
Stayed 1 night in April 2019

Excellent Staff & Service”

A quiet place to rest, near the city center but away from the hustle and bustle of Macau. The food at the restaurant is excellent. The staff are very friendly. And the service is just perfect! Love it here and will be back.

Reviewed April 22, 2019
10.0
Exceptional
koon from Hong Kong
Couple
Waterfront Suite
Stayed 1 night in July 2016

Brilliant services ”

The service is brilliant and I believe it's the best in the market. Compare with big brand, Grand Hyatt, Banyan tree and Conrad that I always choose, Mandarin is the best of all Start from greetings by the lobby manager, and a staffs who follow you from lobby to the room. She also politely introduces the facilities in the room. Fast assess internet wifi.

Reviewed July 17, 2016
10.0
Exceptional
DanieL from Hong Kong
Couple
Deluxe Bay View King Room
Stayed 1 night in August 2017

The best of the 5 Star Hotel!!!”

The reception manager, Severin, is extremely friendly and helpful. He made us feel like home when we stayed in MO Macau! :-)

Reviewed August 07, 2017
9.7
Exceptional
Peng from China
Couple
Deluxe City View King Room
Stayed 1 night in August 2015

Enjoyable stay”

Great location, fantastic view, friendly staff

The view of my room was fantastic and I was very impressed. The hotel is in great location which is just adjoining with a shopping mall an well known casino. I stayed with my wife and we both enjoyed a lot by the easy accessibility to city centre. The hotel staff are very friendly and helpful and I am inpressed and appreciated that they provided flexibility on the deposit policy because of my travel plan changed. I will definitely love to visit here again.

Reviewed August 18, 2015
9.6
Exceptional
Andrew from Hong Kong
Couple
Deluxe Bay View King Room
Stayed 1 night in January 2020

Hospitable and top-notch experience ”

I was going to celebrate my partner’s birthday. Everything went well with all the celebration treats and decorations. It is surprising for us to see every little but warming moves from the hotel to make us feel like it is the best place for vacation. The room is comfy, the view is spectacular, and the breakfast is more than good for picky eaters like us. Will definitely come back for other MO hotels as that would be an unforgettable yet best experience for us. And thank you Joseph and other staff for serving us all along the journey. One little thing that can be picky will be a few of facilities inside the room may need some little maintenance, but the staff in response to related issues dealt with it immediately when we’re off the hotel.

Reviewed January 07, 2020
10.0
Exceptional
karis from Mauritius
Couple
Stayed 1 night in January 2018

Relaxing ”

It was my first time at this hotel, first its good value hotel. When we got there the staff was so kind trying to upgrade us into a better room. All the staff was good to us always smiling. The hotel was really clean and our room was amazing with a great sea view. The room is very big and lots of space. We had dinner at the restaurant in the hotel and the food was really good. Breakfast is one of the best. And hotel not really busy, so if you looking for a relaxing hotel then this is it. Also if you feel like playing in the casino its just a few mins walk. I recommended anybody to go.

Reviewed January 09, 2018
10.0
Exceptional
Alexander from United Kingdom
Solo traveler
Deluxe Bay View King Room
Stayed 2 nights in May 2019

Top hotel ”

Top notch hotel. The level of attentiveness, professionalism and helpfulness is amazing. From concierge: Sherry Xu, respetik. Fiona fang and doorman roberto Cruz. Room is spacious with a great view with a linked shopping centre and MGM casino. Would y definitely stay again.

Reviewed May 12, 2019
10.0
Exceptional
Lindsay from Canada
Couple
Deluxe City View King Room
Stayed 1 night in December 2016

Good location away from the crowds”

We chose this hotel because it is not in a busy area but you can easily walk to the tourist sites in about 20mins. The hotel is very nice and the staff were helpful. We didn't eat there but the restaurants looked nice.

Reviewed August 23, 2017
8.8
Excellent
Lawrence from Philippines
Couple
Deluxe City View King Room
Stayed 3 nights in December 2016

It's Mandarin, what can I say?”

If you are looking for a quiet place away from those casino hotels grandeur, this is the place. Less than 300 room and very personal service!

Reviewed January 02, 2017
9.2
Exceptional
TImothy from Thailand
Family with teens
Deluxe City View King Room
Stayed 1 night in December 2016

Traveling with parents”

Love this place. A bit more expensive for my taste but i wasn't paying. Felt pampered for sure but nickel and dime for wifi? Like seriously. Otherwise it stands out from the other hotels in the area.

Reviewed December 03, 2017
10.0
Exceptional
Camille from Philippines
Couple
Deluxe Lake View Twin Room
Stayed 1 night in November 2018

THE BEST HOTEL EVER”

The experience we had was exceptional and superb! It's our first time here but the staff really made an impression. You will get your money's worth!!! excellent hotel!!!

Reviewed November 27, 2018
10.0
Exceptional
Seongree
Solo traveler
Deluxe Lake View Twin Room
Stayed 2 nights in December 2019

Exceptional! ”

It was a wonderful stay thanks to all receptionists, concierges and other staffs who are so professional and warm-hearted. I’m definitely willing to choose MO again for the next visit.

Reviewed December 13, 2019
9.2
Exceptional
Arjun from Hong Kong
Family with young children
Deluxe Lake View King Room
Stayed 1 night in November 2018

Classy Property and very Caring Staff”

Location isn’t great in that taxis are a bit hard to get. Staff is very good

Reviewed November 06, 2018
8.3
Excellent
ho from Hong Kong
Couple
Deluxe City View King Room
Stayed 1 night in August 2015

great view”

Though located outside the city center.

A little disappointed for the bathroom dilapidated tools, the room were not serenity

Reviewed August 03, 2015
123
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