Mandarin Oriental, Macau

Mandarin Oriental, Macau

Avenida Dr Sun Yat-Sen, NAPE, Macau City, Macau, Macau
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Deluxe City View Room Mandarin Oriental, Macau
Deluxe City View Room
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    Lobby Mandarin Oriental, Macau
    Interior view Mandarin Oriental, Macau
    Swimming pool Mandarin Oriental, Macau
     Mandarin Oriental, Macau
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     Mandarin Oriental, Macau

    Guest reviews

    9.0
    Exceptional
    /10
    (102 reviews)See what guests said
    10.0
    Exceptional

    "The experience we had was exceptional and superb!"

    Camille L.

    -

    November 27, 2018

    9.4
    Exceptional cleanliness
    Recommended by 96% of guests

    Property highlights

    • Hot tub

    • Sauna

    • Currency exchange

    • Steamroom

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Six Senses Spa90 m
  • Veuve Clicquot Lounge210 m
  • Russian Room210 m
  • Aba Bar210 m
  • One Central Macau Mall220 m
  • Wynn Performing Lake290 m
  • Macau-Taipa Bridge300 m
  • Ponte Governador Nobre de Carvalho310 m
  • Mp3350 m
  • Moonwalker Bar380 m
  • Value for money8.6
    Distance to city center1.8KM
    Location rating8.8
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport4.1 km
    Select your room
    9.1
    Exceptional
    Room comfort & quality
    Panorama Suite
    Panorama Suite
    ...
    • Room size: 81 m²/872 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Deluxe City View Room
    Deluxe City View Room
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Lake View King Bed
    Deluxe Lake View King Bed
    ...
    • Room size: 46 m²/495 ft²
    • Lake view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Deluxe Bay View King Room
    Deluxe Bay View King Room
    ...
    • Room size: 46 m²/495 ft²
    • Partial lake view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Deluxe Lake View Twin Room
    Deluxe Lake View Twin Room
    ...
    • Room size: 43 m²/463 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Special Offer - Waterfront Suite (Includes Dining or Spa Credit and Shopping Voucher)
    Special Offer - Waterfront Suite (Includes Dining or Spa Credit and Shopping Voucher)
    ...
    • Room size: 75 m²/807 ft²
    • 2 bathrooms
    Enter dates to see prices
    Mandarin Premier View Room
    Mandarin Premier View Room
    ...
    • Room size: 62 m²/667 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Premier View King
    Premier View King
    ...
    • Room size: 55 m²/592 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Deluxe Bay View Twin Room
    Deluxe Bay View Twin Room
    ...
    • Room size: 43 m²/463 ft²
    • Bay view
    • 2 single beds
    Enter dates to see prices
    Waterfront Suite
    Waterfront Suite
    ...
    • Room size: 75 m²/807 ft²
    • Shower and bathtub
    • 1 super king bed or 2 singl...
    Enter dates to see prices
    Have a question for Mandarin Oriental, Macau?

    What people love about the property

    • 10.0
      Exceptional

      "Excellent hotel!!!"

      Camille L.

      |

      November 27, 2018

    • 8.8
      Excellent

      "A superb stay, highlighted by staff that were so professional."

      Gareth

      |

      August 6, 2018

    • 8.8
      Excellent

      "Hotel location is convenient which 10mins to supermarket, bars and closed to the ferry terminal."

      Chee H.

      |

      November 13, 2016

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    More about Mandarin Oriental, Macau

    More about Mandarin Oriental, Macau

    8.8
    Excellent

    "Staff are polite and helpful."

    Chee H.

    |

    November 13, 2016

    An overview

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    What they offer

    9.2
    Exceptional

    "Love this place."

    TImothy

    |

    December 3, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (102)Booking.com Reviews (363)
    9.0
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities8.9
    Location8.8
    Room comfort and quality9.1
    Service9.4
    Value for money8.6
    Provided by verified guests of Agoda
    All languages
    All guests (102)
    All room types
    Showing 46 verified guest comments
    123
    10.0
    Exceptional
    SHIH from Taiwan
    Couple
    Premier View King
    Stayed 3 nights in February 2019
    Excellent hotel , great service and good location ”
    thanks fiona , jerone ,and jeff , they are fabulous
    Reviewed March 04, 2019
    10.0
    Exceptional
    Lindsay from Canada
    Couple
    Deluxe City View Room
    Stayed 1 night in December 2016
    Good location away from the crowds”
    We chose this hotel because it is not in a busy area but you can easily walk to the tourist sites in about 20mins. The hotel is very nice and the staff were helpful. We didn't eat there but the restaurants looked nice.
    Reviewed August 23, 2017
    8.8
    Excellent
    Chee from Hong Kong
    Family with young children
    Deluxe City View Room
    Stayed 1 night in November 2016
    Baby friendly! Nice staff, convenient location & nice room”
    First trip for my infant(9 months), so we decide to stay at Mandarin Oriental due to the reputation and expected good service. Staff are polite and helpful. Rooms got upgrade to Lake view by arrival. We did reserve baby cot by email in advance and it was well prepared. Even lotion and baby showering gel are provided. Love the hotel which there is no casino. If you would like to gamble, the hotel is actually connected with MGM by few mins walking. Hotel location is convenient which 10mins to supermarket, bars and closed to the ferry terminal. Highly recommended for family travel especially with kids or infant.
    Reviewed November 13, 2016
    10.0
    Exceptional
    Wong from Hong Kong
    Couple
    Deluxe City View Room
    Stayed 1 night in August 2015
    Fantastic Weekend ”
    Stunning view, excellent service and non-casino hotel
    Very relaxing and enjoyable stay for our anniversary! It was my first time staying in Mandarin Oriental, Macau from 16 to 17 Aug 2015 and it was definitely a good choice. The hotel has the best location with excellent service. It is one of very few hotels which do not have casinos and this makes the hotel so exclusive and luxury. Stunning view of Macau Tower, the bridge and the lake. Very warm and welcoming staffs. The check-in process was done professionally and efficiently with a detailed explanation of the hotel facilities such as Vida Rica restaurant, Spa and fitness centre as well as room facilities. Room was very luxurious, comfortable and you will feel the Mandarin Oriental ambience. My husband is a coffee lover and the Nespresso coffee machine totally matched his need. For the room amenities, I am very impressed by the bath & body products which were so refreshing and beautifully fragranced. A wonderful first time experience and we look forward to staying in Mandarin Oriental, Macau again.
    Reviewed August 19, 2015
    10.0
    Exceptional
    Camille from Philippines
    Couple
    Deluxe Lake View Twin Room
    Stayed 1 night in November 2018
    THE BEST HOTEL EVER”
    The experience we had was exceptional and superb! It's our first time here but the staff really made an impression. You will get your money's worth!!! excellent hotel!!!
    Reviewed November 27, 2018
    9.2
    Exceptional
    Arjun from Hong Kong
    Family with young children
    Deluxe Lake View King Bed
    Stayed 1 night in November 2018
    Classy Property and very Caring Staff”
    Location isn’t great in that taxis are a bit hard to get. Staff is very good
    Reviewed November 06, 2018
    8.8
    Excellent
    Gareth from Hong Kong
    Couple
    Mandarin Premier King Room with Sea and Lake View
    Stayed 1 night in August 2018
    Superb Quality”
    A superb stay, highlighted by staff that were so professional.
    Reviewed August 06, 2018
    10.0
    Exceptional
    karis from Mauritius
    Couple
    Stayed 1 night in January 2018
    Relaxing ”
    It was my first time at this hotel, first its good value hotel. When we got there the staff was so kind trying to upgrade us into a better room. All the staff was good to us always smiling. The hotel was really clean and our room was amazing with a great sea view. The room is very big and lots of space. We had dinner at the restaurant in the hotel and the food was really good. Breakfast is one of the best. And hotel not really busy, so if you looking for a relaxing hotel then this is it. Also if you feel like playing in the casino its just a few mins walk. I recommended anybody to go.
    Reviewed January 09, 2018
    9.2
    Exceptional
    TImothy from Thailand
    Family with teens
    Deluxe City View Room
    Stayed 1 night in December 2016
    Traveling with parents”
    Love this place. A bit more expensive for my taste but i wasn't paying. Felt pampered for sure but nickel and dime for wifi? Like seriously. Otherwise it stands out from the other hotels in the area.
    Reviewed December 03, 2017
    9.6
    Exceptional
    Hanh from Vietnam
    Couple
    Deluxe Bay View King Room
    Stayed 1 night in November 2016
    One night stay”
    It was US election day when we stayed here. We stayed inside and watched the election most of the time and we had crazy jet lag. We slept most of the time and the bed was super comfy. Our room overlooked the Macau Tower, beautiful view. We checked out the casino but it did not impress us. The location is kinda far away from the action. We had to take taxi most of the time to the main parts in town. The staff is friendly. The breakfast buffet is good.
    Reviewed July 12, 2017
    10.0
    Exceptional
    koon from Hong Kong
    Couple
    Waterfront Suite
    Stayed 1 night in July 2016
    Brilliant services ”
    The service is brilliant and I believe it's the best in the market. Compare with big brand, Grand Hyatt, Banyan tree and Conrad that I always choose, Mandarin is the best of all Start from greetings by the lobby manager, and a staffs who follow you from lobby to the room. She also politely introduces the facilities in the room. Fast assess internet wifi.
    Reviewed July 17, 2016
    10.0
    Exceptional
    Chi from Macau
    Couple
    Deluxe City View Room
    Stayed 1 night in August 2015
    Superb and outstanding service”
    Stunning room, excellent service and facilities
    Comparing with the casino hotels in Macau, this hotel luxury design diffuses a sense of elegant oriental culture, provides gorgeous rooms and quiet discreet efficient personalized service. We stayed in the Deluxe Lake View Room with stunning view over the ocean, lake and Macau Tower. It feels like we are staying on the water! Their staff are friendly and helpful. Specially, The Vida Rica Restaurant provides remarkable buffet breakfast, where is quiet and relax that we can enjoy our breakfast for more than 2 hours. I asked for a glass of ice cubes, and they proactively provided with lemon and honey. I just want to say: their staff are so intimate. Really love this place and thank you for the amazing experience.
    Reviewed August 29, 2015
    10.0
    Exceptional
    HOU from Portugal
    Couple
    Deluxe City View Room
    Stayed 1 night in August 2015
    Perfect stay”
    Staff Performance ,Hotel Condition , Scenery
    My girl friend and I had a wonderful night in here, we really enjoy seeing the night view of Macau Tower in the room and the bathroom is very impressive. Hotel staff are really nice, especially the staff at swimming pool area who provided the warm services such as pre-arrange the towel on my seat proactively before swimming. Cheese cake in cake shop is extremely delicious. Mandarin Oriental, Macau is my first choice for my future travel in Macau.
    Reviewed August 19, 2015
    9.7
    Exceptional
    Peng from China
    Couple
    Deluxe City View Room
    Stayed 1 night in August 2015
    Enjoyable stay”
    Great location, fantastic view, friendly staff
    The view of my room was fantastic and I was very impressed. The hotel is in great location which is just adjoining with a shopping mall an well known casino. I stayed with my wife and we both enjoyed a lot by the easy accessibility to city centre. The hotel staff are very friendly and helpful and I am inpressed and appreciated that they provided flexibility on the deposit policy because of my travel plan changed. I will definitely love to visit here again.
    Reviewed August 18, 2015
    8.8
    Excellent
    Chin-Yao
    Couple
    Deluxe Lake View King Bed
    Stayed 2 nights in September 2018
    Quality service and the quiet place to stay”
    Really enjoy the stay and the view of wonderful fireworks
    Reviewed September 24, 2018
    10.0
    Exceptional
    YICHEN from Hong Kong
    Couple
    Deluxe Bay View King Room
    Stayed 1 night in August 2017
    Nice staff and service”
    I was sent birthday cake and balloons, totally not expected
    Reviewed February 05, 2018
    10.0
    Exceptional
    DanieL from Hong Kong
    Couple
    Deluxe Bay View King Room
    Stayed 1 night in August 2017
    The best of the 5 Star Hotel!!!”
    The reception manager, Severin, is extremely friendly and helpful. He made us feel like home when we stayed in MO Macau! :-)
    Reviewed August 07, 2017
    8.8
    Excellent
    Lawrence from Philippines
    Couple
    Deluxe City View Room
    Stayed 3 nights in December 2016
    It's Mandarin, what can I say?”
    If you are looking for a quiet place away from those casino hotels grandeur, this is the place. Less than 300 room and very personal service!
    Reviewed January 02, 2017
    9.6
    Exceptional
    Henry from Australia
    Business traveler
    Deluxe Lake View King Bed
    Stayed 1 night in November 2016
    Perfect”
    None
    Reviewed November 26, 2016
    9.6
    Exceptional
    Jenny from Hong Kong
    Group
    Deluxe Bay View Twin Room
    Stayed 1 night in September 2016
    I got a small accident during the stay but they treat me well. ”
    The Hotel is a little too small.
    Reviewed September 12, 2016
    123
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    Mandarin Oriental, Macau
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    • Excellent location
    • Macau Museum