Location rating score
"It's our first time here but the staff really made an impression."
|Value for money||8.6|
|Distance to city center||1.8KM|
|Nearest airport||Macau International Airport (MFM) - Macau|
|Distance to airport||4.2 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Mandarin Oriental, Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Mandarin Oriental, Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mandarin Oriental, Macau has a car park available for guests. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.
Mandarin Oriental, Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"The experience we had was exceptional and superb!"
November 27, 2018
"The food at the restaurant is excellent."
April 22, 2019
"The room is very big and lots of space."
January 9, 2018
Offering quality accommodations in the nightlife, casinos, sightseeing district of Macau, Mandarin Oriental, Macau is a popular pick for both business and leisure travelers. The excitement of the city center is only 1.8KM away. With its convenient location, the hotel offers easy access to the city's must-see destinations.
First-rate hotel services and facilities that define the Mandarin Oriental Hotel Group experience await you at the Mandarin Oriental, Macau. The hotel offers access to a vast array of services, including 24-hour room service, 24-hour security, daily housekeeping, taxi service, ticket service.
Mandarin Oriental, Macau is home to 213 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, additional toilet, bathroom phone, complimentary instant coffee, complimentary tea. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Macau, make Mandarin Oriental, Macau your home away from home.
"The hotel is very nice and the staff were helpful."
August 23, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Mandarin Oriental, Macau
Show reviews that mention
Fantastic Weekend ”
Very relaxing and enjoyable stay for our anniversary! It was my first time staying in Mandarin Oriental, Macau from 16 to 17 Aug 2015 and it was definitely a good choice. The hotel has the best location with excellent service. It is one of very few hotels which do not have casinos and this makes the hotel so exclusive and luxury. Stunning view of Macau Tower, the bridge and the lake. Very warm and welcoming staffs. The check-in process was done professionally and efficiently with a detailed explanation of the hotel facilities such as Vida Rica restaurant, Spa and fitness centre as well as room facilities. Room was very luxurious, comfortable and you will feel the Mandarin Oriental ambience. My husband is a coffee lover and the Nespresso coffee machine totally matched his need. For the room amenities, I am very impressed by the bath & body products which were so refreshing and beautifully fragranced. A wonderful first time experience and we look forward to staying in Mandarin Oriental, Macau again.
My girl friend and I had a wonderful night in here, we really enjoy seeing the night view of Macau Tower in the room and the bathroom is very impressive. Hotel staff are really nice, especially the staff at swimming pool area who provided the warm services such as pre-arrange the towel on my seat proactively before swimming. Cheese cake in cake shop is extremely delicious. Mandarin Oriental, Macau is my first choice for my future travel in Macau.
Superb and outstanding service”
Comparing with the casino hotels in Macau, this hotel luxury design diffuses a sense of elegant oriental culture, provides gorgeous rooms and quiet discreet efficient personalized service. We stayed in the Deluxe Lake View Room with stunning view over the ocean, lake and Macau Tower. It feels like we are staying on the water! Their staff are friendly and helpful. Specially, The Vida Rica Restaurant provides remarkable buffet breakfast, where is quiet and relax that we can enjoy our breakfast for more than 2 hours. I asked for a glass of ice cubes, and they proactively provided with lemon and honey. I just want to say: their staff are so intimate. Really love this place and thank you for the amazing experience.
Baby friendly! Nice staff, convenient location & nice room”
First trip for my infant(9 months), so we decide to stay at Mandarin Oriental due to the reputation and expected good service. Staff are polite and helpful. Rooms got upgrade to Lake view by arrival. We did reserve baby cot by email in advance and it was well prepared. Even lotion and baby showering gel are provided. Love the hotel which there is no casino. If you would like to gamble, the hotel is actually connected with MGM by few mins walking. Hotel location is convenient which 10mins to supermarket, bars and closed to the ferry terminal. Highly recommended for family travel especially with kids or infant.
Mandarin Oriental is a fantastic hotel with a stunning view. It's a tad pricey but it offers great service. I highly recommend it to business travellers whose company are willing to pay a premium.
One night stay”
It was US election day when we stayed here. We stayed inside and watched the election most of the time and we had crazy jet lag. We slept most of the time and the bed was super comfy. Our room overlooked the Macau Tower, beautiful view. We checked out the casino but it did not impress us. The location is kinda far away from the action. We had to take taxi most of the time to the main parts in town. The staff is friendly. The breakfast buffet is good.
Excellent Staff & Service”
A quiet place to rest, near the city center but away from the hustle and bustle of Macau. The food at the restaurant is excellent. The staff are very friendly. And the service is just perfect! Love it here and will be back.
Brilliant services ”
The service is brilliant and I believe it's the best in the market. Compare with big brand, Grand Hyatt, Banyan tree and Conrad that I always choose, Mandarin is the best of all Start from greetings by the lobby manager, and a staffs who follow you from lobby to the room. She also politely introduces the facilities in the room. Fast assess internet wifi.
The best of the 5 Star Hotel!!!”
The reception manager, Severin, is extremely friendly and helpful. He made us feel like home when we stayed in MO Macau! :-)
The view of my room was fantastic and I was very impressed. The hotel is in great location which is just adjoining with a shopping mall an well known casino. I stayed with my wife and we both enjoyed a lot by the easy accessibility to city centre. The hotel staff are very friendly and helpful and I am inpressed and appreciated that they provided flexibility on the deposit policy because of my travel plan changed. I will definitely love to visit here again.
Hospitable and top-notch experience ”
I was going to celebrate my partner’s birthday. Everything went well with all the celebration treats and decorations. It is surprising for us to see every little but warming moves from the hotel to make us feel like it is the best place for vacation. The room is comfy, the view is spectacular, and the breakfast is more than good for picky eaters like us. Will definitely come back for other MO hotels as that would be an unforgettable yet best experience for us. And thank you Joseph and other staff for serving us all along the journey. One little thing that can be picky will be a few of facilities inside the room may need some little maintenance, but the staff in response to related issues dealt with it immediately when we’re off the hotel.
It was my first time at this hotel, first its good value hotel. When we got there the staff was so kind trying to upgrade us into a better room. All the staff was good to us always smiling. The hotel was really clean and our room was amazing with a great sea view. The room is very big and lots of space. We had dinner at the restaurant in the hotel and the food was really good. Breakfast is one of the best. And hotel not really busy, so if you looking for a relaxing hotel then this is it. Also if you feel like playing in the casino its just a few mins walk. I recommended anybody to go.
Top hotel ”
Top notch hotel. The level of attentiveness, professionalism and helpfulness is amazing. From concierge: Sherry Xu, respetik. Fiona fang and doorman roberto Cruz. Room is spacious with a great view with a linked shopping centre and MGM casino. Would y definitely stay again.
Good location away from the crowds”
We chose this hotel because it is not in a busy area but you can easily walk to the tourist sites in about 20mins. The hotel is very nice and the staff were helpful. We didn't eat there but the restaurants looked nice.
It's Mandarin, what can I say?”
If you are looking for a quiet place away from those casino hotels grandeur, this is the place. Less than 300 room and very personal service!
Traveling with parents”
Love this place. A bit more expensive for my taste but i wasn't paying. Felt pampered for sure but nickel and dime for wifi? Like seriously. Otherwise it stands out from the other hotels in the area.
THE BEST HOTEL EVER”
The experience we had was exceptional and superb! It's our first time here but the staff really made an impression. You will get your money's worth!!! excellent hotel!!!
It was a wonderful stay thanks to all receptionists, concierges and other staffs who are so professional and warm-hearted. I’m definitely willing to choose MO again for the next visit.
Classy Property and very Caring Staff”
Location isn’t great in that taxis are a bit hard to get. Staff is very good
A little disappointed for the bathroom dilapidated tools, the room were not serenity