Mandarin Oriental New York
Mandarin Oriental New York is the perfect choice for travelers who want to take in the sights and sounds of New York (NY). Experience an urban escape in New York (NY) with a stay at Mandarin Oriental New York, with its exceptional location right in the city center.
Mandarin Oriental New York provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around New York (NY).
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mandarin Oriental New York. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Mandarin Oriental New York lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Mandarin Oriental New York. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Engage in the city's best art at The National 9/11 Memorial & Museum located 6.8 km away, where you can learn about the local art scene and buy original works. One of the city's most iconic and famous buildings is Top of the Rock, located 1.1 km away.
Reasons to stay here
This hotel beats 99% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 99% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
Great Hotel”
Once inside a peaceful haven from the noise and pace of New York
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チェックインは最悪の対応”
家族４人の旅行である私は２部屋の予約をしていましたが、チェックイン時に対応されたレセプションの方は、いきなり私が予約していない安い部屋を紹介するなど意味不明な対応をしました。 私は英語があまり得意ではないので、私が誤って変な部屋を予約したのかと思い、焦りました。 当時、ワシントンＤＣからの移動でクタクタに疲れていましたが、変な部屋で手続きされたらたまらないと思い、レセプションの方が案内するとおりの部屋を見ましたが、上記のとおり私が想定したものより狭い部屋だったり、不必要に広い部屋だったりと、私はすこぶる混乱しました。 そこで、「私が予約した部屋はどれなのか」と訊くと、私が想定したとおりのもので、何も問題がありませんでした。 このような意味不明の案内により、移動でクタクタになった私たち家族はチェックインで１時間も待たされたのです。 レセプションの方は「こんなに高いホテルで２部屋も予約するなどおかしい」「２部屋予約するにしてもコネクトルームでないとおかしい」と勝手な解釈で、よくわからない案内をしたと思われますが、最高級を謳うホテルのクルーとしてはあまりにもレベルの低い対応です。 また、これは別のことでチェックインの２日前ですが、メールで事前に伝えたうえでチェックイン前にスーツケースを預かってもらったのですが、そのときも私の名前が誤って登録されていたようで、不必要に時間がかかりました（もっともこちらは１０分程度です。）。 ホテルの部屋自体は素晴らしかったのですが、このようにクルーの方の対応はレベルが低かったのがとても残念です。
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