9.0
Exceptional
/10
(1,516 reviews)See what guests said
View40
Housekeeping8
Swimming Pool8
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Singapore Flyer 550 m
Sands Skypark Observation Deck 690 m
Cloud Forest 1.13 km
Gardens By The Bay East 1.31 km
Chinatown 1.81 km
Orchard Road 2.57 km
National Orchid Garden 5.37 km
Singapore Botanic Gardens 5.38 km
Night Safari 14.56 km
Singapore Zoo 14.59 km
Nearby landmarks
Marina Bay Floating Platform 170 m
Charles & Keith (Marina Bay) 180 m
Chihuly Lounge 180 m
Barang Barang 200 m
Love Sg 240 m
Millenia Walk 240 m
The Redundant Shop 240 m
River Hongbao 250 m
Suntec Singapore 250 m
Paulaner Brauhaus 270 m
Mandarin Oriental Singapore

"The marina view was beautiful, and the pool was so lovely :)"

Kelvin - March 2, 2020

Ocean View Twin - Guestroom Mandarin Oriental Singapore
Lobby Mandarin Oriental Singapore
Lobby Mandarin Oriental Singapore
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Mandarin Oriental Singapore

5 Raffles Avenue, Marina Bay, Singapore, Singapore, 039797 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 1,516 reviews
Exceptional reputation
Recommended by 94% of guests
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional service
9.2 rating for service
Excellent facilities on premise
8.9 facilities on premise

Great service from all contact points, and many thanks to all the hotel staff who helped with the birthday arrangement.

Ryan | March 12, 2020

The hotel certainly impressed with its great view and exceptional service quality.

Daniel | January 14, 2019

The time was around 12am though :) Still good, will definitely visit again :)

SOON | June 10, 2019

Views from ocean view bedroom outstanding and breakfast buffet just gorgeous!

Beverley | February 18, 2020

Kids love the swimming pool with relax corner and view of the marina.

CHIH | January 28, 2020

Pros: Terence is the only friendly staff with very efficient service.

Lena | July 31, 2019

  • 440 meters to public transportation

  • Airport transfer

  • Sauna

  • Steamroom

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.4
Location rating9.4
Nearest airportSingapore Changi Airport (SIN) - Singapore
Distance to airport16.9 km

Rooms available at Mandarin Oriental Singapore

Ocean View Twin
Ocean View Twin
...
  • Room size: 26 m²/280 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Marina Bay View Room King
Marina Bay View Room King
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
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City Suite Twin
City Suite Twin
...
  • Room size: 84 m²/904 ft²
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Oriental Suite King
Oriental Suite King
...
  • Room size: 72 m²/775 ft²
  • Shower and bathtub
  • 1 queen bed
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Club Marina Bay King
Club Marina Bay King
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
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Premier King Room
Premier King Room
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 1 king bed
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Premier Suite King
Premier Suite King
...
  • Room size: 93 m²/1001 ft²
  • Shower
  • 1 king bed
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Deluxe Room King
Deluxe Room King
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed
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City Suite Twin
City Suite Twin
...
  • Room size: 84 m²/904 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Oriental Suite
Oriental Suite
...
  • Room size: 140 m²/1507 ft²
  • City view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mandarin Oriental Singapore?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Oriental Singapore?

Mandarin Oriental Singapore is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 190 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mandarin Oriental Singapore has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

What is the smoking policy at Mandarin Oriental Singapore?

Mandarin Oriental Singapore does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Mandarin Oriental Singapore

  • 9.6
    Exceptional

    "Worth the price if you want a great experience."

    Daniel

    |

    January 14, 2019

  • 9.6
    Exceptional

    "Enjoy our every single second staying there."

    Eng

    |

    August 12, 2019

  • 9.2
    Exceptional

    "Fantastic shopping centre around the hotel"

    Yingquan

    |

    July 24, 2017

Property ranking|Compared to 866 Singapore properties
See all rankings
Review score - United States
9.5/10
Cleanliness score
9.3/10
Location score
9.3/10
Service score
9.2/10
Better than
99
%
of Singapore properties
Better than
97
%
of Singapore properties
Better than
96
%
of Singapore properties
Better than
96
%
of Singapore properties
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Overall rating:
9.0
Excellent
343 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.4
Read all reviews >
What travelers say they love:
Pool area beautiful and all very elegant and classy.
Beverley from United Kingdom
Group
More about Mandarin Oriental Singapore

More about Mandarin Oriental Singapore

Whether you're a tourist or traveling on business, Mandarin Oriental Singapore is a great choice for accommodation when visiting Singapore. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

The facilities and services provided by Mandarin Oriental Singapore ensure a pleasant stay for guests. This property offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Singapore, Mandarin Oriental Singapore is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

View
6 mentions
Food & Dining
3 mentions
Breakfast
3 mentions
Swimming Pool
3 mentions

What they offer

10.0
Exceptional

"Wonderful hotel and service will definitely be back"

Laura

|

September 7, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Melt Cafe
Cuisine:International
Menu:A-la-carte
Dolce Vita
Cuisine:Italian
Menu:Buffet
Cherry Garden
Cuisine:Chinese, Cantonese
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Mandarin Oriental Singapore from real guests

Provided by verified guests of Agoda
Agoda Reviews (343)Booking.com Reviews (1173)
9.0
/
10
Cleanliness9.2
Facilities8.9
Location9.4
Service9.2
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (82)
8-9 Excellent (16)
7-8 Very Good (20)
6-7 Good (4)
<6 Below Expectation (7)
Time of the year
Mar - May (19)
Jun - Aug (40)
Sep - Nov (29)
Dec - Feb (41)
Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
All guests (343)
All room types
All languages

Show reviews that mention 

Showing 129 verified guest comments
12345
9.6
Exceptional
Sherinah from Singapore
Solo traveler
Deluxe King Room
Stayed 1 night in August 2018

Exceptional”

I am a local and booked this hotel to watch the National Day Fireworks. Though the staff said that I would have to pay an additional amount to upgrade for the view, they gave me a complimentary upgrade to a room which faced it. I had a fabulous view of the entire Marina Bay Area! Bed was fabulous, really comfortable. Bathroom was fabulous too, good water pressure and really wonderful bathtub. Staff respond very quickly. A bit pricey, but it is a 5 star hotel, and you get what you pay for!

Reviewed August 26, 2018
9.6
Exceptional
Eng from Malaysia
Family with young children
Ocean View King
Stayed 2 nights in August 2019

Great Hotel”

Other than a bit pricy. She is a very nice hotel to stay in. Enjoy our every single second staying there. If can afford she is the hotel you should consider to stay in and judge it yourself. Thank you Mandarin Oriental hotel and all the staffs, world class services.

Reviewed August 12, 2019
10.0
Exceptional
YongCheng from Singapore
Family with young children
Marina Bay View King
Stayed 1 night in May 2019

Top Notch and Friendly Service”

Top notch and friendly service where the staff escorted us to our room, briefed us on the facilities. Special request such as birthday celebration were noted, and a cake was prepared. Room is nice, with good views if you get the Marina Bay View Room.

Reviewed May 25, 2019
9.6
Exceptional
Benjaporn from Thailand
Couple
Marina Bay View Room King
Stayed 4 nights in June 2018

Beautiful spot ”

Location very close to everything, shopping mall, merlion, good views from balcony Marina bay sands nice gym and pool. we will stay here again for sure.

Reviewed September 28, 2018
10.0
Exceptional
Stefanie from Singapore
Solo traveler
Marina Bay View King
Stayed 1 night in June 2019

Amazing Goodbye to Singapore ”

I choose this hotel for my last night in Singapore and the money was well spent. Service is amazing, the view from my room was unbelievable and the pool area is really nice. The breakfast is delicious and has to offer something for everyone. Would recommend this hotel for a luxury stay in Singapore 🇸🇬

Reviewed June 28, 2019
9.6
Exceptional
CAMILLA from Singapore
Couple
Club Marina Bay King
Stayed 1 night in November 2018

Excellent customer service and beautiful hotel”

The customer service was very attentive and professional. Something which is lacking in many five star hotels in Singapore. The hotel itself is very tastefully decorated with subtle Eastern touches. The pool area is very well thought out with plenty of space and different areas to explore. The executive club experience is worth the extra cost as the food and drinks is of a high standard.

Reviewed November 26, 2018
8.8
Excellent
Chris from United Kingdom
Solo traveler
Club City King
Stayed 2 nights in December 2018

Excellent”

The team were great, facilities were on point and the extra level of care in the club lounge helped make the experience very positive. My one gripe, compared to other newer or more recently renovated hotels in Singapore the rooms are looking tired.

Reviewed December 17, 2018
7.2
Very good
Lena from Singapore
Solo traveler
Ocean Grand King
Stayed 1 night in July 2019

Too small a room for the high price”

Stayed in Ocean Grand King Room w/o breakfast. Cons:Room a tad small in size for the high price, at an awkward corner of corridor, bed was too soft, tv no HBO channel, only got limited viewing channels. Pros: Terence is the only friendly staff with very efficient service. Room has good panoramic view of the marina.

Reviewed July 31, 2019
9.6
Exceptional
SOON from Malaysia
Couple
Ocean Grand Twin
Stayed 2 nights in June 2019

Love the location for the view”

The whole experience wasn’t completely 100% satisfied. The room is perfect except we asked for twin & it was lowest floor 7th floor for Grand Ocean Twin. Basically it wasn’t ocean view, cos it was lower floor & higher floors are only for Grand Ocean Queen/King. But hey, still love the view of Flyer & MBS. I gave all 5 stars except cleanliness with 4 stars. The reason is that I saw a baby rat running & searching on the front of hotel lobby/banquet. Probably it was due to banquet function was just finished. The time was around 12am though :) Still good, will definitely visit again :)

Reviewed June 10, 2019
9.6
Exceptional
Daniel from Singapore
Couple
Marina Bay Suite King
Stayed 1 night in January 2019

Fantastic ambience, bedroom with a great view, and service quality second to none. Very impressed. ”

The hotel certainly impressed with its great view and exceptional service quality. Worth the price if you want a great experience.

Reviewed January 14, 2019
9.2
Exceptional
Lay from Singapore
Couple
Ocean View King
Stayed 1 night in August 2018

Happy that I was able to watch the NDP from my room”

This is the first time that I booked a hotel room, hoping to view the NDP and fireworks. During check-in, when the hotel staff heard the purpose of our stay, she explained that we would like to be able view the fire

Reviewed August 09, 2018
9.2
Exceptional
muhamad from Malaysia
Family with young children
City Suite Twin
Stayed 1 night in August 2018

Near all u want to go”

Best hotel in singapore

Reviewed August 24, 2018
9.6
Exceptional
Lam from Singapore
Couple
Marina Bay View King
Stayed 1 night in March 2019

Exceptional”

Great location, excellent view, friendly staff and the steakhouse is amazing. However, wonder if it was the room I'm in or happen to every room but I noticed the bathroom/toilet have no ventilation which causes unpleasant smell to linger.

Reviewed March 16, 2019
10.0
Exceptional
Soon from Singapore
Family with young children
Ocean Grand King
Stayed 1 night in June 2018

Good”

Very nice view and spacious room. The staff were also well trained, helpful and knew us by our first name. It's a small gesture but nice touch. The facilities and amenities were good too. We had multiple requests, and they were all met. Highly recommended.

Reviewed June 18, 2018
9.2
Exceptional
Jeff from United Kingdom
Couple
Ocean View King
Stayed 5 nights in April 2019

Location!”

Superb hotel in a perfect location. Excellent rooms. The service received from all of the staff really stands out. Thank you

Reviewed May 09, 2019
8.4
Excellent
REIKO from Japan
Couple
Marina Bay View Twin
Stayed 4 nights in December 2018

Nice and friendly services”

Perfect room to see new year fireworks !!! That was an extraordinaly experience for me. The staff is very nice and friendly. The location is also good enough to look around the city.

Reviewed January 06, 2019
10.0
Exceptional
kangho from Singapore
Solo traveler
Marina Bay View Room King
Stayed 2 nights in June 2019

Amazing holidays”

It was for my parents-in-law. They enjoyed a lot and went back to Korea with happy memories. But the distance from the nearest MRT station is a little bit long for them. Thank you for all the staffs.

Reviewed June 10, 2019
7.6
Very good
Eileen from Singapore
Couple
Marina Bay View King
Stayed 1 night in July 2019

try not to book on public holidays ”

nice of them to provide a cake and wine for my bday . however, the long wait of 2 hours from 4.30 pm to 6pm for our check in is unacceptable . as much as i understand that there is a full house situation, we were the only ones that seemed to have waited so long for a room .

Reviewed August 05, 2019
7.6
Very good
Deepa from Singapore
Family with young children
Deluxe Room King
Stayed 1 night in July 2019

Very good”

For a 5 - star luxury hotel, I would've expected better pillows. The pillows are simply awful. Can't you afford better quality pillows, rather than scraggly pillows that are completely useless to sleep with?

Reviewed July 21, 2019
10.0
Exceptional
Laura from United Kingdom
Family with young children
Ocean View King
Stayed 1 night in September 2019

Exceptional”

Wonderful hotel and service will definitely be back

Reviewed September 07, 2019
12345
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  • Exceptional location
  • Singapore Flyer
  • Promenade MRT Station is within 0.42 km
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