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About this property

Description

Well-placed in the nightlife, restaurants, shopping area of Cebu city, Mandarin Plaza Hotel provides a most conducive spot for you to take a break from your busy days. The excitement of the city center is only away. This modern hotel is in the vicinity of popular city attractions such as Ayala Center Cebu, Ayala Center, Rainforest Park Cebu.

The facilities and services provided by Mandarin Plaza Hotel ensure a pleasant stay for guests. Top features of the hotel include 24-hour front desk, facilities for disabled guests, car park, room service, meeting facilities.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's recreational facilities, which include sauna, outdoor pool, spa, massage, steamroom are designed for escape and relaxation. Whatever your reason for visiting Cebu, the Mandarin Plaza Hotel is the perfect venue for an exhilarating and exciting break away.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Filipino
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Policies

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 350 PHP
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15.9KM
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 322
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Verified traveler reviews

Filter by traveler type
Excellent



based on 4037 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for money 8.4
  • Food/Dining 6.9
Sort by

Mark from Canada
Solo traveler
Deluxe Double Bed
Stayed 5 nights in September 2016
Chielo's review of my stay at hotel Spet. 21-26 on return to Canada
great location across from Ayala Mall, good food, and nice pool. rooms were clean and spacious and bed comfortable
Reviewed September 27, 2016
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melanie from Philippines
Couple
Deluxe Double Bed
Stayed 4 nights in September 2016
Affordable, breakfast is good lots of choices..comfortable room and staff are approachable
We can hear the voice outside, and slamming of doors but all are good. Spacious and clean room, good food and staff are approachable and accessible to ayala mall and puv terminal.we can recommend to our friends to stay in mandarin hotel..👍
Reviewed September 27, 2016
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Aileen from Philippines
Couple
Superior Room - 2 Single Beds
Stayed 3 nights in September 2016
NIce Hotel
overall the hotel is good- value for money, location, clean room, staffs are friendly and accommodating... thank you as they're allowed us for late check-out.
Reviewed September 27, 2016
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Emeessy from Philippines
Group
Superior Room - 2 Single Beds
Stayed one night in September 2016
Good service! My second home in Cebu
More power Mandarin plaza hotel Cebu!
Reviewed September 27, 2016
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Edilberto from United States
Family with older children
Superior Room - 2 Single Beds
Stayed 2 nights in September 2016
Mister
Good place to stay.
Reviewed September 26, 2016
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Anthony from Australia
Solo traveler
Deluxe Double Bed
Stayed 4 nights in August 2016
Good value - good bed
great location, right by ayala, got a deal discount on agoda. the bed is realyl comfortable. had a scrambled TV though
Reviewed September 26, 2016
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Cathrina from Afghanistan
Couple
Superior Room - 2 Single Beds
Stayed one night in September 2016
Wonderful overnight
Location is very near Ayala Mall. Room is clean and good. Breakfast is good as well.
Reviewed September 26, 2016
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Gladys from United States
Solo traveler
Superior Room - 2 Single Beds
Stayed 9 nights in September 2016
Good experience but ....
I have stayed at the Mandarin Plaza at least 4 times now since it first opened. And this stay was the longest ( 9 nights). I noticed that the hotel has not be well kept up and maintained. There have not updated anything since they first opened. Glass windows are dirty and has not been washed and cleaned and you can see the dirt making the glass cloudy and dirty. Chandeliers has also not been polished and cleaned either which makes it look yucky instead of shiny and glittery. Rooms are getting older.. they don't provide wash cloths in the bathroom and fridge is set on one setting only. Front desk is not always answering the phones even if they are not busy downstairs. Other than that, what I like the most is the flooring. I like the tile flooring which is cleaner compared to carpets which traps a lot of dirt and smell. Housekeeping does a great job in cleaning the room and bathroom. Spa is convenient for room massages until 2am and very affordable and they do a great job. Breakfast is so so... they could have more variety of food but I guess it's better than other places. Most of all, very ideal location. I do have one thing I noticed in this last visit that I would like the management to be aware of. Hotel should prohibit prostitutes to enter the hotel and perform services to guest. I confirmed from security up front that those 2 ladies standing in front of the hotel were prostitutes hired by a guest (foreigner/s) that may have a contact at the hotel. That surely doesn't look good as a business because since I've known that this was going on at the Mandarin Hotel now, I don't think I would stay at your hotel anymore. It makes your establishment cheap. I hope you'd take this comment seriously but it's up to you. Not sure if management is aware of this but if not, I thought you might want to know. I would highly recommend Mandarin Hotel for other things, but not for the prostitution services which I've witnessed while I was there.
Reviewed September 26, 2016
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Thessalonica from Philippines
Couple
Deluxe Double Bed
Stayed one night in September 2016
not accomodating staff
since me and my husband are sweet tooth we ask requested for an additional sugar but until our check out time none of them gave us our request.
Reviewed September 25, 2016
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Henning from Denmark
Couple
Superior Room - 2 Single Beds
Stayed one night in September 2016
Good place
Good food good staff and good service
Reviewed September 25, 2016
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