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Mandarin Plaza Hotel

"Loved everything, rooms, staff and breakfast"

JACQUELINE - February 13, 2020
Superior Room - 2 Single Beds Mandarin Plaza Hotel
Lobby Mandarin Plaza Hotel
Lobby Mandarin Plaza Hotel
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2020

Mandarin Plaza Hotel

Archbishop Reyes Corner Escario Street, Cebu City, Cebu, Philippines, 6000 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
See map
Popular landmarks
Aquamarine Fitness Gym 40 m
Cebu Holiday Health and Fitness Center 210 m
Great White Teeth Dental Clinic 210 m
Ayala Car Parking 220 m
Ratsky 250 m
Citibank 260 m
Sun City 280 m
Chiropractic Clinic 280 m
Ayala Center 280 m
Grand Convention Centre of Cebu 290 m
Nearby landmarks
Temple of Leah 1.94 km
Casa Gorordo Museum 2.24 km
Yap Sandiego Ancestral House 2.3 km
Taoist Temple 2.31 km
Colon Street 2.63 km
Basilica De Sto. Nino 2.9 km
Magellan's Cross 2.95 km
Fort San Pedro 3.02 km
Tops Lookout 6.66 km
9.0

Exceptional

Location rating score

380 meters from city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Located in heart of Cebu

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Cebu every 1 minutes on Agoda.com
Value for money8.4
Location rating9.0
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.5 km

Rooms available at Mandarin Plaza Hotel

Excellent
Room comfort & quality
8.4
Deluxe King
Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Superior Room - 2 Single Beds
Superior Room - 2 Single Beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Superior Twin Room
Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower
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Superior Twin Room
Superior Twin Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • Room size: 26 m²/280 ft²
  • 1 king bed
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Shower
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Double Deluxe
Double Deluxe
...
  • Shower
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Deluxe Premier
Deluxe Premier
...
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    Double Pool
    Double Pool
    ...
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      Frequently asked questions

      What time is check-in and check-out at Mandarin Plaza Hotel?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Mandarin Plaza Hotel?

      For those who wish to drive their own cars, Mandarin Plaza Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Mandarin Plaza Hotel?

      Start your mornings right, with the continental and buffet breakfast options offered at Mandarin Plaza Hotel. Adults can enjoy breakfast offered with an additional charge of 400 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Mandarin Plaza Hotel?

      Mandarin Plaza Hotel features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

      Can special events be hosted at Mandarin Plaza Hotel?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Mandarin Plaza Hotel. In-house catering service is offered to help your event go smoothly.

      Can business events be hosted at Mandarin Plaza Hotel?

      On-site venues and convenient event services make Mandarin Plaza Hotel an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 400 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at Mandarin Plaza Hotel?

      Mandarin Plaza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      Show more questions
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      What people love about Mandarin Plaza Hotel

      • 8.0
        Very good
        Cleanliness

        "Good location Clean rooms Nice people"

        Norbert

        |

        March 13, 2020

      • 8.8
        Excellent
        Spaciousness

        "I found the room very spacious."

        Ryan

        |

        February 3, 2020

      • 9.6
        Exceptional

        "Everything here is very good."

        Diana

        |

        February 24, 2020

      Property ranking|Compared to 2,195 Cebu properties
      See all rankings
      Location score
      9.0/10
      Room comfort score
      8.4/10
      Review score - United States
      8.4/10
      Room size
      29 sqm.
      Better than
      98
      %
      of Cebu properties
      Better than
      98
      %
      of Cebu properties
      Better than
      95
      %
      of Cebu properties
      Bigger than
      94
      %
      of Cebu properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:
      8.3
      Excellent
      12,731 reviews
      Cleanliness
      8.2
      Facilities
      7.7
      Location
      9.0
      Read all reviews >
      What travelers say they love:
      Mandarin is the perfect hotel to stay.
      Nichelle from New Zealand
      Family with young children
      More about Mandarin Plaza Hotel

      More about Mandarin Plaza Hotel

      When visiting Cebu, you'll feel right at home at Mandarin Plaza Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Ayala Center Cebu, Ayala Center, Rainforest Park Cebu.

      Mandarin Plaza Hotel offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park.

      In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. The hotel offers fantastic facilities, including sauna, outdoor pool, spa, massage, steamroom, to help you unwind after an action-packed day in the city. Whatever your reason for visiting Cebu, the Mandarin Plaza Hotel is the perfect venue for an exhilarating and exciting break away.

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      Most talked about facilities

      Breakfast
      890 mentions
      Housekeeping
      367 mentions
      Food & Dining
      194 mentions
      Swimming Pool
      194 mentions

      What they offer

      9.2
      Exceptional

      "It's a very good hotel for its price."

      Earvin

      |

      March 7, 2020

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Nearby restaurants

      Filipino cuisine
      Filipino cuisine
      Simply J's Cafe & Restaurant
      210 m Filipino, Italian
      Muvanz Pocherohan and Seafood
      1.2 km Filipino, Seafood
      American cuisine
      American cuisine
      Garden Cafe
      540 m American, Asian, Filipino
      Ironbound Coffee and Bakery
      1.0 km American, Cafe, Filipino
      El Gecko Restobar
      1.0 km American, Asian, Bar
      Asian cuisine
      Asian cuisine
      Manuel's Restaurant
      70 m Asian, Filipino, Japanese
      Puso Bistro & Bar
      80 m Asian, Chinese, Filipino
      Rodeo Grill Barbeque and Sizzlers
      130 m Asian, Barbecue, Filipino

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Mandarin Plaza Hotel from real guests

      Provided by verified guests of Agoda
      8.3
      /
      10
      Cleanliness8.2
      Facilities7.7
      Location9.0
      Room comfort and quality8.4
      Service8.1
      Value for money8.4
      High score for Cebu
      Rating
      9+ Exceptional (2771)
      8-9 Excellent (1778)
      7-8 Very Good (1907)
      6-7 Good (746)
      <6 Below Expectation (893)
      Time of the year
      Mar - May (1938)
      Jun - Aug (1991)
      Sep - Nov (1995)
      Dec - Feb (2171)
      Don't miss out!Users are booking a place in Cebu every 1 minutes on Agoda.com
      All guests (12731)
      All room types
      All languages

      Show reviews that mention 

      Showing 8095 verified guest comments
      12345
      9.0
      Exceptional
      Philip from Philippines
      Couple
      Deluxe King
      Stayed 3 nights in August 2014

      Best Value for your Money!”

      New, Location, Food

      We enjoyed our stay at Mandarin! Since we were just on vacation and revisiting Cebu after 15 long years, staying at Mandarin Plaza was a perfect choice as it was located in the center of developments(short walking distance to Ayala Mall) and old tourist spots (Colon St., Church of Sto Nino, Magellan Cross, Taoist Temple etc.)Breakfast is a plenty and offers various appetizing menu. Though i found the swimming pool not too attractive and i can't understand why they do not supply conditioners with their shampoo. But these are small things (negligible) compared to great advantages above mentioned. I will go back to Mandarin Plaza again should i visit Cebu City again unless i wanted a resort type of hotel for a vacation!

      Reviewed August 16, 2014
      9.0
      Exceptional
      Darryl from New Zealand
      Solo traveler
      Deluxe King
      Stayed 1 night in July 2014

      Fantastic for the price”

      Nice room, great location, exceptional value

      I checked in here when my usual hotel in Cebu, Quest, was fully booked. So I will make this review a bit of Mandarin Plaza a comparison with the aforementioned as they are right next to each other. I booked the second category room up at Mandarin, with the big bed, it was still cheaper than the standard room at Quest. I had never booked here before because I had just assumed it wouldn't be good because of the low price - I was wrong! The room itself was much nicer than the rooms at Quest. Considering breakfast is included in the price the value is fantastic. Unfortunately the breakfast buffet itself isn't in the same league as Quest's but hey it was included and you have to pay 500 pesos or so extra at Quest. Location wise it is a stone's throw from Quest, which is right by the Ayala Centre mall - so ideal. I didn't get to see the pool area but I imagine it wouldn't be up there with Quest as that is one of my favourite things about Quest - along with their buffets. The other area which is not as nice as Quest is the lobby. The Quest lobby is a fantastic place to lounge and meet with people. I had no issues with the wifi at Mandarin whereas I often had to go down to the lobby for the wifi to be strong enough at Quest.

      Reviewed August 02, 2014
      10.0
      Exceptional
      Ranir from Philippines
      Group
      Superior Room - 2 Single Beds
      Stayed 2 nights in November 2016

      Superb!”

      I booked three rooms for two nights to accommodate my group (parents and siblings). We got it at affordable rates in spite being at the city center and a class hotel. I have nothing negative to say about Mandarin Plaza Hotel. It exceeded my expectations. Even my parents were glad that we booked the right hotel from the many choices in Cebu City. Staff were friendly and courteous. Facilities were more than enough. Rooms were spacious and clean. SUPERB! Keep it up.

      Reviewed November 20, 2016
      10.0
      Exceptional
      Naddie from Philippines
      Couple
      Deluxe King
      Stayed 2 nights in September 2019

      Excellent location and Big Room”

      Our room was spacious and clean. I love that we had a room from the 23rd floor. This is value for money if you're staying in Cebu City. Ayala Mall is across the road. We even have buffet breakfast though selections are limited, but for the price, I can't complain. I only booked this because Montebello Villa cancelled my reservation the last minute and I'm very glad they did as Mandarin was way cheaper. My partner and I had a very tiring commute from Moalboal and we slept like a log in Mandarin. Will recommend this to my friends and family who will visit Cebu City next month. The only con I can think of is there is no bidet in the bathroom. Other than that, everything's excellent. For the price I paid, I didn't expect to have a bathtub. We ordered food from room service when we arrived and it was tasty.

      Reviewed October 02, 2019
      9.3
      Exceptional
      Byungkuk from South Korea
      Group
      Superior Room - 2 Single Beds
      Stayed 1 night in July 2014

      value for money”

      air conditioner, shower pressure, clean room

      This hotel is located in walking distance from Ayala mall. This recently built hotel has spotless clean room and toilet with properly working air-conditioner. I stayed Quest hotel last year. The lobby and breakfast restaurant of Quest seem more luxurious than those of Mandarin plaza. However, except those, room condition of Mandarin Plaza is much better than Quest. I will recommend the hotel to everyone who plans to stay in Cebu city.

      Reviewed July 14, 2014
      9.6
      Exceptional
      Maria from Philippines
      Family with young children
      Deluxe King
      Stayed 6 nights in October 2019

      Exceptional”

      Mandarin Plaza Hotel was our wonderful home away from home for six days and we all loved it.Location is accessible to almost all places you would want to visit while in cebu.Hotel staff were courteous and nice (emmanuel,Lara , the guy from ozamis city forgot to get his name, the security guards).The free breakfast was the best! If you're looking for an affordable yet comfortable, hassle-free hotel to stay in Cebu, choose Mandarin Plaza Hotel💗

      Reviewed October 31, 2019
      9.6
      Exceptional
      Cameron from Australia
      Solo traveler
      Deluxe King
      Stayed 5 nights in March 2018

      Great Place To Stay”

      On my first impression of the room was wow...it was a great size, very spacious. Staff were always friendly and helpful, especially when i asked for a TV remote control, as the rooms only come with a cable TV remote and i wanted to play media from my personal hard drive. Buffet breakfast was good, plenty of choices, both western and Asian cuisine available...the only negative i found was the bacon...not everyone likes crispy bacon. Location is great, a short walk to Ayala Mall and the must try House of Lechon (it was so good i went back 2 nights in a row) Pool was good, gym was a little hard to find (not that i used it) Overall i enjoyed my stay at the Mandarin Plaza Hotel and when i visit Cebu again, i wont hesitate booking here again.

      Reviewed April 14, 2018
      9.3
      Exceptional
      DOOSEOK from South Korea
      Couple
      Superior Room - 2 Single Beds
      Stayed 1 night in August 2013

      amazing hotel in Cebu”

      Clean, Location, Room condition

      It is very nice to experience to stay in Mandarin. I was wondering because I stayed 5 years in Cebu long time ago. However, I never heard the Hotel name. Because this hotel is new a few years ago. the location near to Ayala mall in Cebu. Just it takes time to walk only 5 minutes. All main city of Cebu can reach low fare by taxi. However, free breakfast meal is a few meal only. Taste is fine. I compared with Mariotte Hotel beside Mandarin. It can compare with exclusive hotel such as Matiotte. I strongly recomend this hotel for your travel in Cebu.

      Reviewed August 13, 2013
      9.7
      Exceptional
      Graham from United Kingdom
      Family with young children
      Superior Room - 2 Single Beds
      Stayed 1 night in October 2014

      Great hotel in an ideal location”

      Great staff, luxurious and ideal location!

      I would definitely stay in this hotel again! The staff are great, very attentive and friendly. The hotel is quite luxurious for a very reasonable price in an ideal location! I would definitely recommend Mandarin Plaza Hotel to all my friends and relatives who want to visit Cebu City.

      Reviewed November 04, 2014
      10.0
      Exceptional
      Allan from Philippines
      Couple
      Superior Room - 2 Single Beds
      Stayed 1 night in October 2013

      Weekend Sweet Escape”

      Good Customer Service. Buffet Breakfast. Amenities and Facilities

      We enjoyed our stay at the Mandarin Plaza Hotel. Good quality of customer service. Very attentive staffs. Cool amenities and facilities particulatr the infinity pool and sauna. Sumptuous buffet breakfast. Close to Ayala Mall Cebu (3-5 minutes walk). Not-so-so internet connection in our room. Above all, worth it! We will defintely recommend this hotel to our friends and we will be going back soon here.

      Reviewed November 03, 2013
      7.7
      Very good
      Daverjohn from Philippines
      Family with young children
      Superior Room - 2 Single Beds
      Stayed 3 nights in February 2016

      Our 4d/3n stay”

      Food, Location and Value

      Our stay was great! Their breakfast buffet is so delicious! The hotel is near Ayala Center Cebu, so grocery, restaurants and shops are near. Comparing to other hotels we have stayed in Boracay, Angeles ang Tagbilaran, they are almost the same price but Mandarin Plaza Hotel is way better in everything! Good wifi, lcd tv, cable, tub, pool, good a/c, good bed and sheets and good hot water. Cebu is so big so wherever you stay, you will be far from something. This hotel is far from the airport, cebu city historical landmarks and port. But we didnt mind it much. Some negatives like staff are not much assistive, like what ive read from some reviews, no bidet, no doorbell, and they only cleaned our room once in our 3night stay even if we turned on the make-up room light. Overall, we really liked this hotel and if we have a chance to go back to cebu again, this hotel would be our 1st choice. 👍🏼

      Reviewed February 18, 2016
      9.3
      Exceptional
      Rito from Philippines
      Solo traveler
      Superior Room - 2 Single Beds
      Stayed 1 night in September 2013

      comfortable, accessible, great staff”

      huge clean rooms, comfortable bed, centrally located

      I've been reading a lot about Mandarin from Agoda since I've been coming to Cebu for countless times this year. i got curious because of the reviews, and finally decided to see for myself why the "complaints". Fortunately, the hotel exceeded all my expectations. The lobby's almost grandiose. The room's spacious and tastefully designed, comfortable huge bed, big clean toilets, top class interiors, a room overlooking the pool area of Quest Hotel from across (which I've visited last June). Breakfast is served buffet and part of the booking, and though not exactly a feast, isn't spare either. The personnel are all nice, check in and check out brisk and fancy free. Ayala mall is just across the road, and so is the public terminal for jeeps. There's a taxi bay right in front of the hotel so it's easy to get transport at any time of the day. My only complaint? A housekeeping staff wanted to get the "ionizer" in the room while I was inside. After knocking and not getting an immediate reply, she just barges in. Good thing I had the door bolted. Pool is smallish but adequate. After all, I wasn't there for a swim. This place is truly almost perfect; I would come back here if I wasn't bent on "discovering" other hotels in the area.

      Reviewed September 22, 2013
      10.0
      Exceptional
      eric from France
      Couple
      Deluxe King
      Stayed 1 night in February 2015

      Much better than some 4 stars of Cebu”

      Staff,rooms very clean,location

      My wife is originally from the province of Cebu,2 hours from Cebu city.We stayed in few hotels in Cebu and decided to try the Mandarin Plaza.I was very surpirse with the amazing quality of service.No time to get out of the car staff is already here to take care of the bags,check in process very smooth,bags immediatly send to the room.Rooms verys clean and confortable size.Breakfeast very good and offers quite a good choice.Upon check out we asked for our bags to be weighted before going to airport,nothing seemms to be a challenge for the staff.Staff is really well trained.I stayed in 4stars in Cebu and this hotel service is over those hotels.I definetly recommand you to stay there.

      Reviewed February 11, 2015
      9.2
      Exceptional
      Donald from United States
      Couple
      Deluxe King
      Stayed 1 night in June 2016

      Perfect location in Cebu”

      The Mandarin Plaza Hotel is the perfect location for anyone exploring Cebu for the first time or the tenth time. Great place with easy access to Ayala Mall, Waterfront Casino or IT Park. After enjoying a coffee & buffet breakfast it's a short walk across the street to enter Ayala Mall to spend the day exploring the shops, restaurants & cafes. I highly recommend this hotel to all my friends.

      Reviewed June 13, 2016
      9.2
      Exceptional
      Donald from United States
      Solo traveler
      Deluxe King
      Stayed 3 nights in June 2016

      Mandarin Plaza Hotel is a great Place to stay when you visit Cebu.”

      The Mandarin Plaza Hotel is the perfect location for anyone exploring Cebu for the first time or the tenth time. Great place with easy access to Ayala Mall, Waterfront Casino or IT Park. After enjoying a coffee & buffet breakfast it's a short walk across the street to enter Ayala Mall to spend the day exploring the shops, restaurants & cafes. I highly recommend this hotel to all my friends.

      Reviewed July 02, 2016
      9.2
      Exceptional
      Donald from United States
      Couple
      Deluxe King
      Stayed 2 nights in June 2016

      The Mandarin Plaza Hotel is a great place to stay when you are visiting Cebu”

      The Mandarin Plaza Hotel is the perfect location for anyone exploring Cebu for the first time or the tenth time. Great place with easy access to Ayala Mall, Waterfront Casino or IT Park. After enjoying a coffee & buffet breakfast it's a short walk across the street to enter Ayala Mall to spend the day exploring the shops, restaurants & cafes. I highly recommend this hotel to all my friends.

      Reviewed July 02, 2016
      8.8
      Excellent
      Rustom from Philippines
      Couple
      Superior Room - 2 Single Beds
      Stayed 3 nights in January 2017

      Nice Hotel”

      I really enjoyed staying in Mandarin Plaza Hotel Cebu , the staff are nice ,very approachable , always smiling , costumer service was excellent! Special mention to the room attendant "WENREN" at the front desk staff "AR" im not sure if thats his name i forgot,but they are good staff ,, i will surely comeback in this hotel....and one thing please provide laundry service because you have very disappointed but overall this hotel was GOOD.

      Reviewed January 22, 2017
      8.3
      Excellent
      Johnny from United States
      Couple
      Deluxe King
      Stayed 1 night in January 2014

      Great price and location”

      Price,location, and valule

      The Mandarin hotel is great value.The room price is very good for the size of room and location of the hotel. The hotel is located just minutes by foot from Ayala center packed with stores, money exchanges and restaurants. There are also local restaurants nearby to eat also. The breakfast buffet doesn't have a big selection but the food is tasty and all the basics you could expect. The staff at the hotel is friendly and internet was blazing fast but it worked.Its hard to find a hotel in this price range that is better in Cebu. I use to stay at Quest hotel across the street but the Mandarin Plaza is better deal.

      Reviewed February 02, 2014
      9.3
      Exceptional
      Stephen from United States
      Solo traveler
      Deluxe King
      Stayed 1 night in September 2015

      A great stay at the Mandarin Plaza Hotel!”

      Cleanliness, helpful staff, fast check-in/check-out

      This was an excellent stay at a hotel for me. The hotel itself felt brand new, and the room was clean, smelled fine (non-smoking, and no moldy smells) and everything was functional. Four elevators, so not a long wait. It was not a large room but certainly big enough for a couple (one large double bed). I stayed in a room with a shower only, and it was just fine. The tiles were a bit slippery and dangerous when wet, but a rubber mat was provided. The staff was excellent: friendly, fast and helpful. I had to re-charge my key card three times (my fault), and they did it quickly with no hassle. There were always at least three staffers there at the counter at all times, so no long waits at all (I didn't take that for granted). Other reviews complained about the staff, but they always smiled and fixed all problems. I booked for a second night on Agoda.com, and I could stay in the same room. I cannot comment about the facilities, I didn't use the pool or fitness room. The breakfast was fine; not spectacular (no omlette station) but good enough and the staff was there to clear tables fast (it was busy but there were plenty of tables available). Location was great, less than a five minute walk to the Ayala shopping mall (mall closes at 9pm but the restaurants stay open longer). Overall, this hotel feels like a 4-star hotel and was well worth the money! I would definitely stay at the Mandarin Plaza again.

      Reviewed October 01, 2015
      9.7
      Exceptional
      Stella from Philippines
      Couple
      Deluxe King
      Stayed 2 nights in January 2014

      Very affordable price for a 5 star amenities”

      Huge rooms, friendly and accomodating staff, good location

      We had a very nice and pleasant stay at Mandarin Plaza, staff are very friendly and courteous and accommodating. Price is very affordable with 5 star amenities. Very near Ayala Center Cebu and IT Park. Huge and spacious room. I will definitely stay here again the next time I go to Cebu.

      Reviewed March 18, 2014
      12345
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