Mandarin Plaza Hotel
2018

Mandarin Plaza Hotel

Archbishop Reyes Corner Escario Street, Cebu City, Cebu, Philippines, 6000
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Superior Room - 2 Single Beds Mandarin Plaza Hotel
Superior Room - 2 Single Beds
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    Lobby Mandarin Plaza Hotel
    Lobby Mandarin Plaza Hotel
    Interior view Mandarin Plaza Hotel
    Superior Room - 2 Single Beds Mandarin Plaza Hotel
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     Mandarin Plaza Hotel

    Guest reviews

    8.2
    Excellent
    /10
    (9339 reviews)See what guests said
    9.6
    Exceptional

    "The breakfast is awesome."

    Reynaldo

    -

    January 14, 2019

    8.4
    Excellent room comfort and quality
    Recommended by 85% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Cebu

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!Booked 45 times since yesterday | 31 travelers are looking at this property right now
    Exceptional
    Location
    9.0
    See map
    Exceptional location - 410 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Ratsky250 m
  • Ayala Center Cebu250 m
  • Citibank260 m
  • Sun City280 m
  • Ayala Center280 m
  • Wineshop380 m
  • HSBC500 m
  • Rainforest Park Cebu560 m
  • Casino Filipino570 m
  • Consulate of the United States580 m
  • Value for money8.4
    Location rating9.0
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport8.3 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    Deluxe Double Bed
    Deluxe Double Bed
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed
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    Superior Room - 2 Single Beds
    Superior Room - 2 Single Beds
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Shower
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    Double Superior
    Double Superior
    ...
    • Shower
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    Double
    Double
    ...
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      Twin (Shared Bathroom)
      Twin (Shared Bathroom)
      ...
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        Single Suite
        Single Suite
        ...
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          Superior Double/Twin
          Superior Double/Twin
          ...
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            Twin Suite
            Twin Suite
            ...
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              Superior (2 Single Beds) (2 single beds)
              Superior (2 Single Beds) (2 single beds)
              ...
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                What people love about the property

                • 7.6
                  Very good

                  "The location is good though!"

                  Maria

                  |

                  January 6, 2019

                • 8.4
                  Excellent

                  "Good hotel to stay at if you want to be in the heart of the city."

                  Paola J.

                  |

                  January 1, 2019

                • 8.4
                  Excellent

                  "Room is big and clean."

                  Paola J.

                  |

                  January 1, 2019

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                More about Mandarin Plaza Hotel

                More about Mandarin Plaza Hotel

                10.0
                Exceptional

                "Everything was mostly top notch and very wonderful."

                Edward

                |

                January 6, 2019

                An overview

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                What they offer

                8.8
                Excellent

                "22nd floor awesome view."

                roman

                |

                January 5, 2019

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                What to eat nearby

                Filipino cuisine
                Filipino cuisine
                Simply J's Cafe & Restaurant
                210 m Filipino, Italian
                Muvanz Pocherohan and Seafood
                1.2 km Filipino, Seafood
                American cuisine
                American cuisine
                Garden Cafe
                540 m American, Asian, Filipino
                Ironbound Coffee and Bakery
                1.0 km American, Cafe, Filipino
                El Gecko Restobar
                1.0 km American, Asian, Bar
                Asian cuisine
                Asian cuisine
                Manuel's Restaurant
                70 m Asian, Filipino, Japanese
                Puso Bistro & Bar
                80 m Asian, Chinese, Filipino
                Rodeo Grill Barbeque and Sizzlers
                130 m Asian, Barbecue, Filipino

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

                Show less

                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (9339)Booking.com Reviews (782)
                8.2
                /
                10
                Cleanliness8.2
                Facilities7.7
                Location9.0
                Room comfort and quality8.4
                Service8.0
                Value for money8.4
                Provided by verified guests of Agoda
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                All guests (9339)
                All room types

                Show reviews that mention 

                Showing 6749 verified guest comments
                12345
                9.6
                Exceptional
                David from United Kingdom
                Couple
                Superior Room - 2 Single Beds
                Stayed 2 nights in February 2019
                Great hotel”
                Second stay in past 2 months,this time 10days.Enjoyed all the facilities but did find breakfast overcrowded and a bit manic with people competing to get food from the buffet.Going at different time didn't make any difference. Got irrated by "bing bong " noise of elevator even though 30m from them.The bing bong noise is too loud.Apart from that I enjoyed my stay.
                Reviewed March 01, 2019
                7.6
                Very good
                Christopher from United Kingdom
                Couple
                Deluxe Double Bed
                Stayed 4 nights in February 2019
                Best thing is the big firm bed and location.”
                This is an ideal hotel close to Ayala mall walking distance 3 minutes. Its Girl friendly if your on a dating trip its easy to find . Security is good. The kingsize beds are proper firm beds not two stuck together and the right height for fun. The bathroom has a bathtub also. The menu is limited but fast food service and its good. Its not 5 star more like 3 star but everything works nothing at all wrong with the place. Ive stayed maybe several times. No major roads to cross just walk around the corner to Ayala mall. Its got a hotel california feel... I reccomend asking for a room on the front on the eighth or ninth floor. You will not find better value for money and rooms go fast here.
                Reviewed March 05, 2019
                2.0
                Ma from Philippines
                Family with teens
                Superior Room - 2 Single Beds
                Stayed 3 nights in October 2018
                Worst Hotel! Dirtiest! Never Ever Book this Hotel! Nightmare!”
                The worst hotel I've ever been in my entire life! We changed rooms 2 times, both rooms have cockroaches coming out from the airconditioner, cupboards, crawling on the wall and in the bathroom! Oh Gosh! It was a nightmare! We complained, showed the video of the coackroaches I took to the staff, they just replied that it has been a problem of the hotel for the longest time but the owner DID NOT want to spend money for the pest control! OMG! I asked them to refund my money and we'll move to another hotel, they said they couldn't because I booked through Agoda and only Agoda can refund it. I ended up sleepless, scared that coackroaches may sleep beside me!!! NEVER EVER BOOK THIS HOTEL!
                Reviewed March 05, 2019
                10.0
                Exceptional
                Nicole from United States
                Group
                Deluxe Double Bed
                Stayed 3 nights in February 2019
                Great location ”
                This hotel was located in an ideal location, close to the mall. The staff was very professional and friendly. The breakfast buffet was just okay, they didn’t offer a wide variety and the food was pretty cold. They also do not offer laundry service but the concierge pointed out a laundry place across the street that did my laundry in the same day. We also got massages done at their spa and May was amazing!
                Reviewed February 25, 2019
                8.8
                Excellent
                David from United Kingdom
                Couple
                Superior Room - 2 Single Beds
                Stayed 3 nights in February 2019
                Second stay at this good value centrally located busy hotel.”
                Great location near Ayala Mall,nice pool and small gym,very busy at buffet breakfast that I find a bit disappointing.Food is only slightly warm or cold,unusually choices like curry for breakfast,got feeling I was eating last nights dining room leftovers,could do better I think,Hotels offers wedding packages and there is usually one on nearly everyday which competes for chairs with people hanging around waiting to check out.So could be wedding party of 50 people plus hotel guests trying to share seating for 10,so that's why I score 3 out 5 for facilities.Just provide better first impression buy providing more seats for weary world travellers. Overall good value and just dont let elevator "bing bong " noise get to you too much......!
                Reviewed February 21, 2019
                6.0
                Rita from Philippines
                Business traveler
                Superior Room - 2 Single Beds
                Stayed 2 nights in February 2019
                Confused hotel but good location”
                When I checked in, the lady wasnt sure if I had paid or not. The rooms were okay. We got twin beds (2) and the switch to the overhead light on my bed was beside the other bed, and the other bed's switch to its overhead light was on my side. The AC was old and very weak. We had the keep it running the whole afternoon for it to get anywhere near cold in time for sleeping. Even at the lowest possible temp setting it was warm. There are a lot noisy guests, slamming doors through the night, moving furniture and shouting in the hallways. I do know this is not the fault of the hotel but I mean they are aware of it so maybe do something? The breakfast was pretty good, no issues there. When I checked out, the lady was like, may I ask why you are checking out a day early? And I was like, I'm not. I am supposed to check out today. And she was like oh right...
                Reviewed March 04, 2019
                4.8
                TREVOR from Philippines
                Couple
                Deluxe Double Bed
                Stayed 2 nights in February 2019
                Great if you are Chinese”
                I would steer clear of this hotel. Staff were unhelpful to non Chinese and very strict on local females almost insulting. I then realised that the Chinese Consulate is in this building too hence the security. Food is ok and location good.
                Reviewed March 04, 2019
                9.6
                Exceptional
                Callum from United Kingdom
                Family with teens
                Superior Room - 2 Single Beds
                Stayed 6 nights in February 2019
                Great Hotel”
                Hotel was very nice and pleasant. Check-in was very easy and got straight into room. View out of room was nice on upper floors. Room was always clean, except for one day when the cleaners forgot to come but think that was just a little mistake. Rooms were spacious and air-con was good. One thing I didn't appreciate was the paper cups that were in the room instead of proper cups, obviously not good for our environment to be throwing so many needless paper cups away! Swimming pool and sauna were both very pleasant, didn't go in the gym but had a look and looked decent. Location isn't in the 'centre' of Cebu but it's near a few shopping centres and right next to Ayala which has many shops and eating options. Door men were always very pleasant. Overall a very positive stay.
                Reviewed March 03, 2019
                7.2
                Very good
                Kris from Australia
                Couple
                Superior Room - 2 Single Beds
                Stayed 2 nights in February 2019
                Cockroach infested room, inconsiderate guests! ”
                I booked in for a few nights. Unfortunately the first room we got was infested with cockroaches and couldn't stay there any longer. After letting the front desk know they kindly moved us to another room which I believe was an upgrade. The problem here was that 6 am in the morning staff were making so much noise Fleming the room opposite that I couldn't sleep anymore. Then the 7 am guests checking in with kids running around screaming outside of my door that I started to get annoyed. Parents ignored my request to keep the noise down. The breakfast buffet is nothing special. Certain guest made me disgusted how greedy they pack their plates then leave most food behind and and absolute shithole under the table. Money can't buy manners! I can't recommend this place. Although, staff were always lovely when interacted with them.
                Reviewed March 01, 2019
                10.0
                Exceptional
                Marisa from Philippines
                Couple
                Deluxe Double Bed
                Stayed 1 night in February 2019
                Great location”
                Love staying here. The staff is lways friendly. The rooms are big size and always clean. The food is awesome and breakfast buffet always has plenty of options.
                Reviewed March 05, 2019
                6.0
                Ben from Philippines
                Solo traveler
                Superior Room - 2 Single Beds
                Stayed 1 night in March 2019
                Cheap service for a cheaper price”
                Non-premium price room offer does not mean no hotel slippers, cheap plastic bathroom drinking cups only, paper coffee cups and no extra bottled water when you’re in dire need of water to drink. Shame on the frontdesk staff for depriving me of that 1 bottled dringking water I asked for.
                Reviewed March 06, 2019
                10.0
                Exceptional
                CHEOLMIN from South Korea
                Solo traveler
                Deluxe Double Bed
                Stayed 5 nights in September 2018
                Perfect”
                See you soon
                Reviewed March 03, 2019
                10.0
                Exceptional
                YANG from South Korea
                Solo traveler
                Deluxe Double Bed
                Stayed 1 night in February 2019
                It''s clean, great rooms and the breakfast buffet is excellent”
                It''s clean, great rooms and the breakfast buffet is excellent
                Reviewed March 02, 2019
                10.0
                Exceptional
                Kirajoy from Philippines
                Couple
                Deluxe Double Bed
                Stayed 1 night in May 2018
                Great and memorable”
                we booked this hotel for our wedding preparation and after wedding. we only booked for one night, but then we realized that we need to extend our stay, it was a last minute decision and according to the hotel, they're full but they were able to cater and extend our stay for another night. The breakfast was good and our stay was memorable. My husband and I arelooking forward to spend our anniversary in this hotel coming this May.
                Reviewed February 28, 2019
                6.8
                Good
                Ameer from Taiwan
                Couple
                Deluxe Double Bed
                Stayed 2 nights in February 2019
                Good hotel but...”
                The place was nice but a few major issues with the cleanliness of the place. Our kettle was full of rust that for sure hasn't been checked for a while. Our bathroom's 2 showerheads was full of rust and mold as well. When we complained, they changed it after a few hours but the thing is they only changed one of them so the other one still unsanitary. Hope they put more focus on cleanliness.
                Reviewed February 27, 2019
                9.2
                Exceptional
                Zbigniew from Canada
                Couple
                Deluxe Double Bed
                Stayed 7 nights in February 2019
                Canada-ZJS”
                Reason for 4 (*) Staff-Very professional and with a positive attitude. Just one woman at the front desk provided just opposite service to the guest before me and to me. Simply solution-go to another person, but especially Ms. Orly and you will be 100% satisfied.
                Reviewed February 26, 2019
                10.0
                Exceptional
                Feriedun from Germany
                Family with young children
                Superior Room - 2 Single Beds
                Stayed 5 nights in February 2019
                Exceptional”
                Excellent Hotel , since 5 years staying every year in this wonderful Hotel. Me and my family feel at home in this Hotel. The Staff is very polite and friendly, The food very tasty and excellent location next to Tha Ayala Mall.
                Reviewed February 23, 2019
                6.8
                Good
                Stella from Philippines
                Couple
                Deluxe Double Bed
                Stayed 5 nights in February 2019
                Value for money”
                This is an airbnb price for a hotel with breakfast. Location is superb - near Ayala Mall. You need to request for toothbrush, sleepers, etc. They have it. Drain wasnt working well but they immediately fix it. Cleaning done everyday however the hotel is a bit worn out and old and needs some renovations. We enjoyed our stay in Cebu and we are happy with our hotel choice.
                Reviewed February 23, 2019
                10.0
                Exceptional
                Claire from Philippines
                Couple
                Deluxe Double Bed
                Stayed 2 nights in February 2019
                Exceptional”
                My hubby and I made the right choice on booking through Mandarin hotel. The rooms are big and spacious which was perfect for the occasion we are there for our wedding preparation. Breakfast buffet is also good especially their bacon wrap and other dishes. The location is also near Ayala Mall, MCDO and 7/11 where you can buy food and other stuff. I like it when Mandarin management doesn't restrict their guest on buying outside food and not having any corkage charge for it. Please continue to do so. We will surely come back :)
                Reviewed February 22, 2019
                10.0
                Exceptional
                Jerell from Philippines
                Solo traveler
                Deluxe Double Bed
                Stayed 2 nights in November 2018
                Relaxing!”
                I always stay here. And had my recent review the last i checked in just recently. No need to say more. :)
                Reviewed March 01, 2019
                12345
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                • Exceptional location
                • Ayala Center Cebu