Verified traveler reviews

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Excellent



based on 4055 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.0
  • Room comfort and quality 8.4
  • Service 8.0
  • Value for money 8.4
  • Food and dining 6.9
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Azmie from South Africa
Couple
Deluxe Double Bed
Stayed 3 nights in July 2016
Better than average
Good size rooms, excellent bed and pillows, terrible soap, a bit dark in the rooms and passages, a safe in the room, Internet poor at first but fix by staff then worked fine, only 2 small instant coffess daily, fridge in room, not enough drawers/cupboards, no dinner buffet, poor info about tours, breakfast daily, very nice sauna.
Reviewed August 17, 2016

john from Australia
Solo traveler
Deluxe Double Bed
Stayed 2 nights in August 2016
Passable
Crowds at breakfast, rowdy guest, lacking in basic manners. Incompetent staff due to lack of training or care. Good location
Reviewed August 17, 2016

Darren from Australia
Couple
Deluxe Double Bed
Stayed 15 nights in July 2016
Clean Spacious room,beautiful breakfast and friendly staff
The position of the hotel,close to everything you need.Meals were fantastic.
Reviewed August 16, 2016

may from Philippines
Family with young children
Superior Room - 2 Single Beds
Stayed 1 night in October 2015
Nice hotel
My kids enjoyed staying in this hotel
Reviewed August 15, 2016

Chin from Singapore
Couple
Deluxe Double Bed
Stayed 7 nights in August 2016
Safe n clean
I feel safe there
Reviewed August 15, 2016

Romel from Philippines
Couple
Superior Room - 2 Single Beds
Stayed 1 night in August 2016
Excellent location, full service hotel
The place is very well situated being that its just 5minute walk to the bustling ayala center. A mall is just across so you can dropby there anytime to eat and have coffee or anything you want to do inside the mall. There is also a public transport terminal so you can access anywhere in the city on a budget because fare is so cheap. Their breakfast is very good and the hotel is very well maintained.
Reviewed August 14, 2016

mark from Philippines
Family with young children
Superior Room - 2 Single Beds
Stayed 3 nights in July 2016
great stay
good location, great breakfast, comfy beds
Reviewed August 14, 2016

Grace from Australia
Family with young children
Superior Room - 2 Single Beds
Stayed 2 nights in August 2016
Very clean food is great staff friendly and approachable close to shopping centre can walk safely. .
Breakfast food is great, staff are friendly very helpful. I can walk to ayala centre safely. Very relaxing bed is so soft good hot shower air-conditioned work very well.
Reviewed August 14, 2016

Jonathan from Australia
Solo traveler
Superior Room - 2 Single Beds
Stayed 1 night in July 2016
Avoid
Will not return, experienced bad service
Reviewed August 13, 2016

Jonathan from Australia
Couple
Deluxe Double Bed
Stayed 1 night in July 2016
Rubbish service
30 minutes waiting upon check in, fight to refund the deposit... expect that time of tricks.
Reviewed August 13, 2016


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