Very good 7.4
Based on 139 reviews

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About this property

Description

An exclusive resort and spa hidden away in beautiful Palm Cove, Mango Lagoon Resort and Wellness Spa is where the rain forest meets the reef. Choose from the luxuriously-appointed studios offering modern kitchen facilities, queen-size beds, and decorated with cool, contemporary colors to maintain the relaxing environment of this 4-star resort. Wi-Fi is available at no additional charge. Mango Lagoon Resort and Wellness Spa is just 20 minutes from Cairns International Airport and offers guests easy access to all of North Queensland’s attractions. Head out for a day on the Great Barrier Reef, or experience the Heritage-listed rain forest of nearby Daintree National Park. Cosmopolitan Palm Cove is just a short stroll down the beach with its laid-back pace of life and easy-going locals. Be sure to take lunch alfresco on the esplanade overlooking the beach.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Diving
  • Fishing
  • Garden
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • BBQ facilities
  • Convenience store
  • Grocery delivery
  • Room service
  • Vending machine

Services and conveniences

  • Gift/souvenir shop
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Facilities for disabled guests
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Must use an extra bed
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 AUD
Breakfast Charge (when not included in room rate): 9 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 25. Km
Distance to Airport: 20. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Rooms : 100
Reception Open Until: 06:00 PM
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 2004
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Recent customer comments

Filter by traveler type
Very good



based on 139 reviews
  • Cleanliness 7.8
  • Facilities 6.8
  • Location 7.7
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.7
  • Food and dining 5.7
Sort by

KYUNGIN from South Korea
Families with young children
1 Bedroom Apartment
Stayed 4 nights in September 2016
Service
Service is not good
Reviewed September 15, 2016
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jie from Australia
Couples
Hotel Room
Stayed 4 nights in September 2016
Lovely place, pretty garden and swimming pools.
All staff are very good except an old lady in reception. When we asked about the cleaning service, she replied in a rude manner: we are not a hotel so there is no cleaning service unless you stay for over 7 days. I was just inquiring about the service not requesting the service. She really doesn't have to reply in such an unpleasant manner.
Reviewed September 14, 2016
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Kerry from Australia
Couples
1 Bedroom Apartment
Stayed 5 nights in August 2016
beautiful place will be back soon thanks to all carlo kerry
great place to relax and unwind a truly beautiful place thanks to all carlo kerry
Reviewed August 31, 2016
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Susan from Australia
Solo travelers
1 Bedroom Suite Spa
Stayed 4 nights in August 2016
Nice Resort
Very nice resort. Beautiful pools and staff were excellent. Only minus was my apartment was advertised as a spa apartment but I would not use the spa in the apartment because it needs to be replaced or re-surfaced. Not really a good look.
Reviewed August 26, 2016
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Josh from Australia
Solo travelers
Hotel Room
Stayed one night in August 2016
Very pleasant and quick
Didn't stay long but staff where great with early check in
Reviewed August 14, 2016
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Karoline from Australia
Couples
Hotel Room
Stayed one night in August 2016
Accomodation was fine for one night
Accomodation was fine for one night
Reviewed August 13, 2016
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Kathryn from Australia
Couples
Hotel Room
Stayed 2 nights in July 2016
Rooms very small
We had the "budget" room at this resort, it was very small and shabby. The furniture in the room, such as it was, was falling apart and inferior quality. The table was so rocky you couldn't safely put anything on it. The room was very, very small. On the positive, the King bed was very comfortable. The staff also were very unfriendly, we are not whingers and very rarely write a poor review, however, beware.
Reviewed August 10, 2016
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Wendy from Australia
Couples
Hotel Room
Stayed one night in August 2016
Overnight stay
We stayed in a studio room and it was awful. The room smelt of damp mildew as soon as you walked in.Over powering smell that comes from not being used and aired. The curtains were dirty the door to bathroom you could hardly open as timber rotten on bottom. It was pokey and miserable. Curtains barley covered window which faced main walk way so no privacy. Bed was so hard and pillows were flat with no support. Maybe this is where they put the people who get a discount rate through Agoda. We are locals and would never recommend this place. We ran out of there the next morning
Reviewed August 08, 2016
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Geoff from Australia
Couples
Hotel Room
Stayed 2 nights in August 2016
It is not 4 stars hotel
First of all every hotel should be cleen. This one is very dirty. The lamp was dusty. The bed sheets had spots. Wall and ceiling are dirty too. On the carpet were two big dirty spots. The shower is not even a shower. It is size of a tap with holes in it. There were cockroach in the bathroom. I think such condition are not acceptable in any hotel. The room was small. Not 20 m how it was advertised. I can understand that it is not expansive hotel but it doesn't mean it should be dirty. And I would never give this hotel 4 stars. Moreover, the bed was made of two single beds. It was very tough and uncomfortable. Good that we stayed only 2 nights.
Reviewed August 07, 2016
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Joel from Australia
Families with young children
1 Bedroom Suite Spa
Stayed 3 nights in July 2016
average.
Was charged extra as we have a young child and then was provided no extra bedding or linen
Reviewed August 04, 2016
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