Recent customer comments

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Good



based on 2506 reviews
  • Cleanliness 5.9
  • Facilities 5.3
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for money 6.1
  • Food/Dining 5.6
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Robert from United Kingdom
Couple
Standard With Breakfast
Stayed one night in February 2015
Pleasesant Comfortable |Hotel
Room/ Friendly Staff/ Chaffeur Service
Had a very pleasant stay. Room clean and staff very friendly. Chauffeur service excellent.
Reviewed February 28, 2015

Edes from United States
Solo traveler
Superior With Breakfast
Stayed one night in February 2015
a pleasant stay every Balikbayans is looking for
staffs are very polite and courteous, location is close to the airport
very pleasant and memorable
Reviewed February 26, 2015

Anthony from United States
Couple
Superior With Breakfast
Stayed 3 nights in February 2015
Great Place to layover
Close to Airport. Great service. Nice rooms
They did everything I needed with a smile. Will always use as layover when I travel in the Philippines.
Reviewed February 26, 2015

Alfred from Canada
Family with teens
Superior With Breakfast
Stayed one night in February 2015
Great family hotel.
location to airport, price, comfort.
I arrived in the morning on a flight from Canada. My family meet me here at the hotel. It is quite convenient when arriving after a long flight. great place for the family to stay and relax. We took the Partas bus back to Bauang in the afternoon. My family and I have always enjoy our many stays here.
Reviewed February 26, 2015

Thomas from Germany
Business traveler
Villa With Breakfast
Stayed one night in February 2015
Dont stay there
It was not raining inside the room. There was no burglary. Aircon was noisy but running
The room (villa) needs serious renovation. Probably cheaper to tear it down and rebulid it. Cleanliness? Room was dirty, bedsheets shabby, full of nasty moskitos. 5000 PHP is far too much for this "villa"!
Reviewed February 25, 2015

Margarita from Philippines
Solo traveler
Superior With Breakfast
Stayed one night in February 2015
single traveller
comfort and convenient in location.
Comfortable
Reviewed February 24, 2015

Kevin from Canada
Solo traveler
Standard With Breakfast
Stayed one night in February 2015
Expensive for what you get
Close to the airport. The staff was courteous enough but otherwise there's not a thing else nice to say.
The sheets are dirty, there's no hot water, and it's not actually close to terminals 2 and 3, only to terminal 1. Wifi access costs extra and the hotel is already very expensive for what you get. The only pluses are that the café has decent food with the food voucher, the staff are courteous enough and, well, it is close to the airport but again, only terminal 1. Terminals 2 and 3 are still a 20 min. drive away with the traffic. This hotel rates a 2-star at best and should clean up or reduce their prices.
Reviewed February 22, 2015

angeline from Philippines
Solo traveler
Standard With Breakfast
Stayed one night in February 2015
conducive environment and very accessible to airpt
verynear to airport
Very nice
Reviewed February 22, 2015

Sheila from United Kingdom
Couple
Standard With Breakfast
Stayed one night in February 2015
Overnight stay in transit
Proximity to the airport
The carpets had an old musty smell, the bed linen was awful, holes in the sheets and the linen needs to be replaced. The air on was so noisy it had to be turned off. The heat was stifling.
Reviewed February 21, 2015

Robert from United States
Solo traveler
Villa With Breakfast
Stayed one night in February 2015
Villa room
Close to terminal 1 but not 3, was reasonably clean, reasonably quiet
There was only a faint dribble of hot water in shower. Toilet seat was loose, falling off. There was no Wi-Fi in room even though advertised, and Wi-Fi in restaurant was weak and very noisy to use there. Villa room or cabin not very pleasant place to stay. No drinking water available in room.
Reviewed February 21, 2015


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