Very good 7.0
Based on 2815 reviews

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Very good



based on 2813 reviews
  • Cleanliness 6.4
  • Facilities 6.7
  • Location 7.8
  • Room comfort and quality 7.2
  • Service 6.6
  • Value for money 6.8
  • Food and dining 7.1
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Kimberly from
Family with young children
Deluxe
Stayed one night in December 2012
tried and tested hotel
great breakfast buffet, nice staff
We [my family and I] usually stay at the Manila Pavilion during the holidays because it's very comfortable. Its location is very convenient because it's near the mall and the LRT 1 line. The breakfast buffet is also very good and the staff are very nice. The only problem is that some floors are under construction so it can be a little noisy. But it will supposedly be relaunched in March 2013 so that's good.
Reviewed January 03, 2013
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Kimberly from
Family with young children
Deluxe
Stayed one night in December 2012
tried and tested hotel
great breakfast buffet, nice staff
We [my family and I] usually stay at the Manila Pavilion during the holidays because it's very comfortable. Its location is very convenient because it's near the mall and the LRT 1 line. The breakfast buffet is also very good and the staff are very nice. The only problem is that some floors are under construction so it can be a little noisy. But it will supposedly be relaunched in March 2013 so that's good.
Reviewed January 03, 2013
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Kimberly from
Family with young children
Deluxe
Stayed 2 nights in December 2012
tried and tested hotel
great breakfast buffet, nice staff
We [my family and I] usually stay at the Manila Pavilion during the holidays because it's very comfortable. Its location is very convenient because it's near the mall and the LRT 1 line. The breakfast buffet is also very good and the staff are very nice. The only problem is that some floors are under construction so it can be a little noisy. But it will supposedly be relaunched in March 2013 so that's good.
Reviewed January 03, 2013
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CHARBEL from Lithuania
Solo traveler
Deluxe
Stayed 7 nights in November 2012
great location
nice staff
Check in was quick, Front office staff very efficient Bell service very good. Room was a dissappointment, very poor maintenance both engineering and housekeeping, the wires bedind the bedside table are definitely an eyesore if not fire hazzard, well nothing untoward happen, but the last string was the towels, really old stained towels were set in the rooms, I wonder if the HK supervisor of the Hotel Housekeeper had a change to see these items and if they expect the paying guest to use them, really felt short changed. i called the housekeeping, they seemed not being able to help and it looks like this are the only type of towels they have... Breakfast was so so, maybe because they are busy....but its chaotic, and nobody seems to be on top of anything, we came some one took our room number and we were left to see if we will sit on a dirty table or fight to get one. i can see a very undermanned, untrained batch of young crew who were not being directed. Check out was smooth...transport assistance well handled. I just hope someone in the hotel see from the guest point of view what product is being offered by the hotel...this building was once a towering glory of quality hospitality service in Manila......
Reviewed January 02, 2013
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CHARBEL from Lithuania
Solo traveler
Deluxe
Stayed 7 nights in December 2012
great location
proffesional very nice hotel with convenient lication
Very plessant stay nice staff. Great location. Food considerably good. Acceptable trafic, very helpufull business centre
Reviewed January 01, 2013
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Leandro from Philippines
Couple
Deluxe
Stayed one night in December 2012
Great entrance, disappointing rooms
good location, nice lobby, wifi Excellent Front line staff
Check in was quick, Front office staff very efficient Bell service very good. Room was a dissappointment, very poor maintenance both engineering and housekeeping, the wires bedind the bedside table are definitely an eyesore if not fire hazzard, well nothing untoward happen, but the last string was the towels, really old stained towels were set in the rooms, I wonder if the HK supervisor of the Hotel Housekeeper had a change to see these items and if they expect the paying guest to use them, really felt short changed. i called the housekeeping, they seemed not being able to help and it looks like this are the only type of towels they have... Breakfast was so so, maybe because they are busy....but its chaotic, and nobody seems to be on top of anything, we came some one took our room number and we were left to see if we will sit on a dirty table or fight to get one. i can see a very undermanned, untrained batch of young crew who were not being directed. Check out was smooth...transport assistance well handled. I just hope someone in the hotel see from the guest point of view what product is being offered by the hotel...this building was once a towering glory of quality hospitality service in Manila......
Reviewed December 31, 2012
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Brenda from France
Couple
Deluxe
Stayed 5 nights in December 2012
Not recommended hotel
Lobby
Not satisfied at all because of humid and stinky hotel room. Not coming back and not recommending this hotel to anyone.
Reviewed December 31, 2012
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Lino from Philippines
Family with teens
Deluxe
Stayed 2 nights in December 2012
Accessable but rooms need improvements
Lobby and Dining
Accessable to any point of interest in Manila. Sorrounded by fastfoods and restuarants if you wish to dine outside. The Hotel room and services; I will grade 6 of 10.
Reviewed December 29, 2012
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Giovie from Philippines
Family with teens
Deluxe Premium
Stayed one night in December 2012
good location but a very old hotel
breakfast
the hotel is really old. it really needs a good renovation. bathtub is rusty, carpets are smelly, they do not have a gym and their swimming pool is really old and sides are rusty. Their breakfast was good though, it was an international buffet with lots to choose from. They also have good service. Parking was very small, we had to park our car in front of the hotel
Reviewed December 28, 2012
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Avegail from Philippines
Couple
Deluxe
Stayed 2 nights in December 2012
chic! very accomodating staff
nice location as it is near establishments like malls parks etc
it was a nice 3-days-stay! i commend the staff who were very warm and accommodating. however, on our floor (non-smoking) i have come across some foreigners who smoke on the hallway twice or thrice and it made some areas there quite stinky
Reviewed December 28, 2012
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