Very good 7.8
Based on 39 reviews

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About this property

Description

Mansion Hotel & Spa at Werribee Park is located only 30 minutes from Melbourne’s central business district, surrounded by 10 acres of gardens and manicured grounds and embracing a sophisticated and timeless ambience inside with all 91 guestrooms featuring the facilities and amenities one would expect of a luxury hotel. Along with the award-winning Joseph’s Restaurant, the property’s Shadowfax winery is located on-site and offers a vast selection of varietals for guests’ tasting pleasure. Guests are sure to have plenty of activities to do with a 17-meter indoor pool, a spa, steam rooms, and a gymnasium presenting options for activity while The Spa offers rejuvenation and an ethereal escape with eight treatment rooms for the utmost relaxation. The Werribee Park Precinct is one of Victoria’s most popular destinations and boasts the region’s first Italianate mansion. Dating back to the 1870s, the stunning building stands proudly upon a the gorgeous landscape. Indeed, Mansion Hotel & Spa at Werribee Park is the accommodation not to miss whenever visiting Melbourne.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Fireplace
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-14 year(s) Stay for free if using existing bedding.
  • Guests over 14 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 30 km
Distance to Airport: 45 km
Internet Usage Fee: 0 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 91
Parking Fee (per day): 0 AUD
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 1879
Year Hotel Last Renovated: 2000
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Verified traveler reviews

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Very good



based on 39 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 8.0
  • Value for money 6.9
  • Food/Dining 7.7
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Dennis from Australia
Couples
Heritage Room
Stayed one night in March 2016
Great evening /day
Staff were excellent, nothing was too hard to accomplish. Enjoyed our time at the premises, swim, walk around the grounds were both great. Food was delightful.
Reviewed March 16, 2016
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helen from Australia
Couples
Heritage Room
Stayed one night in March 2016
anttending a wedding at mansion
hi we book in then went to our room dirty plates outside rooms all the way down the passage , the rooms that were ready had dirty plates outside doors as well. girls were still making up rooms . noise level was loud as well you could hear people going and coming all times of night and day. not enough staff on for the amount of people that were there , bar staff where well under man que up drinks waited 30 mins to hour for service rooms did not match the price we paid per night . would we stay again no or recamend to any one no
Reviewed March 15, 2016
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coralie from Australia
Couples
Heritage Room
Stayed one night in February 2016
Ok
The shadow fax, their service, admission to mansion included in hotel accomodation
Reviewed March 01, 2016
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CHARMAINE from Australia
Couples
Heritage Room
Stayed 2 nights in February 2016
?
?
Reviewed February 17, 2016
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Gergana from Australia
Couples
Heritage Room
Stayed one night in February 2016
Valentines day
spa location reception staff
Reviewed February 15, 2016
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Peter from Australia
Couples
Junior Suite
Stayed 2 nights in February 2016
Great exterior lacking on the inside
The surroundings, the spa treatment and not much else
The surroundings of the mansion are extremely nice and very pleasant to walk around. However the rooms have a lot to make up if they want to be a real 5 star hotel. Whilst the rooms are of a generous size the furnishings were very worn and furniture something out off ikea. The Venetian blinds were either missing cords or where there were cords they did not allow the shades to be lifted or adjusted. The TV reception was atrocious with no more than 4-5 channels working correctly and the large majority either not working at all or so poor that it was unwatchable. Room service selection was almost nonexistent and after 9pm all you could get was fries. ( and this is 5 star!!) The service at reception was ok with all the normal niceties. However, We spent two nights at the mansion after our wedding (that was not held at the mansion). It was very clear the the priority of service, setting etc for things like breakfast was given to large group wedding bookings and a single couple took back seat. The spa staff and service were great but not the main hotel service. We will not be going back.
Reviewed February 08, 2016
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victor from Australia
Couples
Heritage Room
Stayed one night in January 2016
Appears to be some management issues
Location , rose garden and nearby winery, staff pleasant but run off their feet
Enjoyed our stay the surrounding areas are beautiful. Disappointed at the lack of cleanliness floors and particularly swimming pool,steps slimy and slippery lots of scum around tiles at water edge.
Reviewed January 27, 2016
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Oi from Australia
Families with older children
Heritage Room
Stayed one night in December 2015
Pleasant stay
Main mansion is nice to visit, it is close to Werribee zoo and not too far from melbourne
Pleasant stay for one night, room however seems a bit small, otherwise nice hotel good location and nice comfortable surrounding
Reviewed December 31, 2015
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Rachel from United Kingdom
Couples
Heritage Room
Stayed 2 nights in August 2015
Lovely quiet hotel in the Country - not quite 5*
Quiet, Nice Spa, beautiful building
We stayed in the hotel for one night only. Lovely building and quiet location. The Room facilities and interiors, and the restaurant staff and food, were definitely not up to 5* compared with others in Melbourne and internationally. I have paid similar to stay at Crown. I would stay here for a night again but only with a reduced tariff. Desk staff were very good.
Reviewed December 16, 2015
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David from Australia
Couples
Heritage Room
Stayed one night in May 2015
There for a wedding
The wedding had accomodation on site
This property is massive and beautiful and was great for my cousins wedding, the room although smallish was well appointed although the bathroom privacy was limited and prob not good for new couples... the grounds were great and is well worth checking out.
Reviewed November 20, 2015
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