Exceptional”

Room was a little dated but very clean and comfortable fantastic size and everything you need. Facilities were fabulous and wonderful for a family with beautiful pool area. Staff were very friendly and helpful. We loved our stay and will be back again.

Exceptional”

First time on a solo trip, loved every moment of it. Big spacious room, beautiful view. The indoor pool was perfect for the winter draft, spa the size of a pool. Gym was great, had all the equipment needed. Even had waterslides! Staff were lovely too. Easy to say it’s been the best Hotel I’ve stayed in on the Gold Coast.

Great location and facilities. Right next to the tram station. Enjoyed our stay.”

Good size apartment with so many views. Free secure parking. Convenient location, loved having the tram station next to us. Wish the water slide was open until 5:30/6pm. Found we were always trying to make it back in time from a day out to get a slide in before it closed. Missed it most days. Would stay here again

Lovely hotel”

Our favourite place we have stayed so far. The hotel and our room was beautiful. We had a room on the 23rd floor, the ocean and city views was amazing. Staff was lovely and accommodating. The only thing we worried about was out 3 year old being able to open the balcony door we thought there could have been a latch up higher. We would definitely stay again. 😊 Thank you.

Great hotel for Price, Location, Rooms and Staff ”

Great receiption from the Team upon arrival even though it was after 11pm. Check in was hassle free. I went to my room which was huge and had a great ocean view, however it didn’t have a bath as I had requested as wanted to lie back and relax after 4 weeks travelling with work. I called reception the lovely lady put me on hold to look into it and said it was not a problem. The Manager then came to my room and escorted me to a new room ... which was on a higher floor and the ocean was just as good if not better and the first room and this one HAD A BATH! Such “Amazing” Customer Service and all the Team, are so friendly and accommodating. Having stayed at 7 other hotels Around AU for the past 4 weeks I have to say - Mercure Sun Resort is at the TOP! I will for sure recommend and will be rebooking this hotel On my next visit to the Gold Coast. Thank you to the Team at The Mercure Sun Resort Gold Coast. Your company should be proud to have you all!!

Excellent accomodation, cleanliness and convenience ”

Room was a 5 star fit out and very spacious, great views even on a lower level apartment. Highly recommend for family or business trip. Also great value for money

Excellent service!”

The facilities are great, especially loved the outside spa and side pool. The staff are also exceptional, had an issue and staff were understanding and immediately resolved it. Our stay for our honeymoon was with ocean view and we adored waking up every morning to the ocean waves.

Good location”

Only a 5-10 minute walk to Cavill Avenue, tram stop right outside hotel, which makes it very easy and cheap to get to from the airport. Room was clean and staff accomodating

Exceptional”

Great resort great swimming in a heated pool close to everything great staff always wanted to help out they also gave us a whole room downstairs near the pool for my whole family and friends to celebrate my 50th couldn’t fault this resort in any way rooms were pristine thank you for the wonderful stay

Awesome location and building”

While some of the furnishing is dated inside the room and doesn't look as nice as possible, for the price you're paying it's tremendous value. Nothing was broken or extremely dirty, just dated from constant usage. Will definitely come back.

Great resort ”

This resort is amazing with small kid. I travel with 2 year old. And he enjoys the heated pool outdoor and sand area. Walking distance to beach and lots of restaurants nearby

Exceptional”

Met all expectations one of the best accommodation I have stayed at. Could not fault anything this place was amazing and will stay again and bring my kids next time

Fantastic Stay”

The apartment was very spacious and the view was amazing. Breakfast was goo and staff were very friendly. Swimming pools were also very good.

Great Value”

Friendly staff. Great facilities. Easy access to public transport. Close to Surfers main center, but far enough from all the noise. Beach only a short stroll away.

Aurora from Melbourne / Australia”

The Resort was just amazing was on the 16th floor abs the view was just spectacular, the apartment was spacious and modern just loved it.

Great value for money”

We were just passing through on our way to the Sunshine Coast, so only needed a place to sleep after a long day of travelling before hitting the road again. Whilst the building itself is now a little old and dated, the rooms were very spacious and clean. The bed was a tad soft for our liking but not too bad on the whole. We did not have time to experience all the facilities at the hotel, but we can say that the reception area, grounds and restaurant (we ate there for dinner and breakfast) were all top notch, beautifully presented and very well cared for. The staff were all very friendly and helpful. We would definitely stay there again and recommend it to others.

Perfect family holiday ”

Me and my little family enjoyed our stay here. Very spacious and loves the outdoor spa and warm outdoor pool.

Almost perfect”

Almost everything was perfect. Great size room, great view, friendly staff. The only downside for me was the car park. On a Saturday night it was almost impossible to get a car park in the basement. I ended up telling reception that I couldn't find one and they got me a car park in a different area. Will definitely be back here.

Wonderful”

Had a really lovely stay. Everything was great and re booked for October holidays already!

Exceptional”

About the only negative thing I could say is that our "king" beds were actually 2 singles pushed together but otherwise a great stay. Cheers!