Marco Polo Davao Hotel
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Marco Polo Davao Hotel

CM Recto Street, Poblacion, Davao City, Philippines, 8000
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     Marco Polo Davao Hotel

    Marco Polo Davao Hotel Reviews

    8.5
    Excellent
    /10
    (3389 reviews)See what guests said
    9.6
    Exceptional

    "Beautiful hotel, rooms, lobby."

    Criselda

    -

    October 11, 2018

    8.6
    Excellent cleanliness
    Recommended by 92% of guests

    Things you’ll love about Marco Polo Davao Hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Davao City

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Aldevinco Shopping Center100 m
  • Peoples' Park320 m
  • Museo Dabawenyo1 km
  • D' Bone Collector Museum1.22 km
  • Matina Town Square1.77 km
  • Abreeza Mall2.11 km
  • SM Lanang Premier3.7 km
  • Eden Nature Park23.56 km
  • Philippine Eagle Center24.92 km
  • Mount Apo38.85 km
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.2
    Distance to city center1 km
    Location rating8.7
    Nearest airportFrancisco Bangoy International Airport (DVO)
    Distance to airport7.5 km

    Rooms available at Marco Polo Davao Hotel

    8.6
    Excellent
    Room comfort & quality
    Superior
    Superior
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 single beds or 1 queen be...
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    Continental Club Room
    Continental Club Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
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    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Premier
    Premier
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
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    Deluxe
    Deluxe
    ...
    • Smoking allowed
    • Shower and bathtub
    Enter dates to see prices
    Superior
    Superior
    ...
    • Smoking allowed
    • Shower and bathtub
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    Cabana Suite
    Cabana Suite
    ...
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Marco Polo Davao Hotel?

    What people love about Marco Polo Davao Hotel

    • 9.6
      Exceptional
      Cleanliness

      "Clean and nice room."

      Ryza

      |

      January 7, 2019

    • 10.0
      Exceptional
      Location

      "I really love the place, the room, the location it is perfect!"

      Jamie

      |

      January 13, 2019

    • 8.4
      Excellent
      Staff 

      "I love it especially the friendly staffs"

      Robert

      |

      September 14, 2018

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    More about Marco Polo Davao Hotel

    More about Marco Polo Davao Hotel

    6.0
    Review score

    "Security is good."

    Rosenio

    |

    December 6, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Perfect location and services."

    Marilu

    |

    December 4, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Marco Polo Davao Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3389)Booking.com Reviews (1235)
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.4
    Location8.7
    Room comfort and quality8.6
    Service8.6
    Value for money8.2
    All languages
    All guests (3389)
    All room types

    Show reviews that mention 

    Showing 2549 verified guest comments
    12345
    9.2
    Exceptional
    Mark from United States
    Couple
    Deluxe
    Stayed 4 nights in May 2019

    Pricey, Not family FRIENDLY at pool! No life GUARDS! ”

    Pro- nice hotel Con- pricey, should be more lenient at the pool area! Saw them counting kids all the time making sure that that the families didn't go over the two kid limits. Like the hotel was penny PINCHING to make more money for going over the two kid limit. Omg for what they charge to stay there. They shouldn't be counting who goes with the guest to the pool. Food prices were high for items at the lounge. I bought a cheese cake and the cheese cake at SR WAS 10 TIMES tastier and way cheaper! Maybe they should buy their cheese cakes from them and charge less. I know their trying to make money but omg try not to RIP off the people! And Only pay workers a few dollars a day! For the prices paid for what they charge to stat their All the food at the lounge and pool should be included! Also need life guards, They have security counting kids for payment but NOT CONCERNED ABOUT DROWNING KIDS! ONLY ABOUT COLLECTING MONEY FOR EAT KID GOING OVER FAMILY LIMIT. NOT FAMILY FRIENDLY AT POOL!

    Reviewed May 21, 2019

    Dear Mr. Mark, Thank you very much for taking the time to share your experience with us during your last stay. Based on your feedback, it is unfortunate that you didn't have a pleasant experience with the service provided to you. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Colin Healy General Manager

    Responded May 25, 2019
    Marco Polo Davao Hotel
    8.0
    Excellent
    Veronica
    Couple
    Deluxe
    Stayed 4 nights in April 2019

    Very Convenient, Felt Safe”

    Pros: 1.)Walking distance to shops and Restaurants, Roxas Night Market 2.) Hairdryer was missing, staff was quick to give us a replacement. 3.) Although iron and ironing board are not provided, staff was also quick to lend us both. Cons: 1.)The Bathroom stunk like sewage and never goes away. It even smelled all the way to the bedroom. 2.) Bathroom sink cold faucet is broken, no cold water!and it gets scalding hot while using. Staff was made aware and promised to come back and fix it, which they never did. 3.) New towels smelled musky and damp, and smelled even worse when it gets wet. Smell sticks to your skin after use. 4.) Too crowded, too many people, not enough elevators for all their guests ( there is a long line just to get to the elevators)

    Reviewed May 10, 2019

    Dear Ms Veronica. Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Colin Healy General Manager

    Responded May 12, 2019
    Marco Polo Davao Hotel
    8.0
    Excellent
    Joy from Philippines
    Group
    Stayed 2 nights in December 2018

    Great Stay”

    Great Service, helpful Staff, Good location, delish buffet breakfast

    Reviewed May 21, 2019

    Dear Ms. Joy, Thank you very much for taking the time to share your experience with us during your last stay. Based on your feedback, it is unfortunate that you didn't have a pleasant experience with the service provided to you. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Colin Healy General Manager

    Responded May 25, 2019
    Marco Polo Davao Hotel
    8.4
    Excellent
    Ryan from Australia
    Couple
    Premier
    Stayed 1 night in April 2019

    My premium expectations weren't met”

    Unfortunately, I had an incident whereby a staff member charged me twice, only the then expected me to call my bank to rectify. Upon meeting the GM all was settled, but it soured my stay. Otherwise, we enjoyed our stay in probably the cities most upmarket establishment.

    Reviewed April 30, 2019

    Dear Mr. Ryan, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Colin Healy General Manager

    Responded May 02, 2019
    Marco Polo Davao Hotel
    8.8
    Excellent
    Jose from Philippines
    Family with young children
    Deluxe
    Stayed 3 nights in March 2019

    Good value for money”

    Generally our stay was really comfortable and nice. Everybody is helpful. Pool was amazing. Airconditiong was really cold(which is a good thing coz its hot there). I think they just have to update more on the interiors of the hotel.

    Reviewed April 01, 2019

    Dear Mr. Jose, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Colin Healy General Manager

    Responded April 03, 2019
    Marco Polo Davao Hotel
    10.0
    Exceptional
    Alfredo from Philippines
    Couple
    Deluxe
    Stayed 4 nights in March 2019

    Consistent 5-Star Service in every aspect”

    I feel very safe at this hotel with their 2-step security check (one at the gate entrance and another at building entrance). All guests are very well treated, greetings and a warm smile in every employee that meets the guests. Danelle at the front desk has been so helpful and accommodating, she is an outstanding Marco Polo ambassador that will keep guests from trying to stay at other hotels in the future. I am very pleased with the customer service, the cleanliness of the rooms, professionalism of the staff and the great location. The hotel is one of the firsts high rise hotel in Davao that kept the building in great condition and its 5-star service.

    Reviewed March 28, 2019

    Dear Mr. Alfredo, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Colin Healy General Manager

    Responded March 29, 2019
    Marco Polo Davao Hotel
    8.4
    Excellent
    Christine from Philippines
    Business traveler
    Superior
    Stayed 2 nights in March 2019

    expected more”

    I expected more from this hotel. At least some bathrobes? Most lower-star-rated hotels have this basic feature. I also was not comfortable at the pool area as there were many male workers around. The best thing about the hotel was the breakfast buffet. But that's about it.

    Reviewed March 19, 2019

    Dear Ms. Christine, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Colin Healy General Manager

    Responded March 20, 2019
    Marco Polo Davao Hotel
    10.0
    Exceptional
    Regine from Philippines
    Group
    Superior
    Stayed 1 night in February 2019

    Heartwarming Surprise”

    The room was very clean and the bed was so comfy and the carpet was obviously vacuumed well. The staff are very courteous and friendly and when the receptionist knew that one of us will celebrate a birthday, they unexpectedly sent a birthday cake which was very sweet surprise and it was thoughtful of them to acknowledge such details. I thank them so much for making our parents happy!

    Reviewed February 17, 2019

    Dear Ms. Regine, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, James J. Bevans General Manager

    Responded February 18, 2019
    Marco Polo Davao Hotel
    10.0
    Exceptional
    Felicia from Philippines
    Solo traveler
    Superior
    Stayed 2 nights in January 2019

    Exceptional”

    Location is perfect for my need to go to Ateneo U across the street. Check in was at 2 pm, but flight was early. Walked in around 8 a.m. ; by 11 a.m., a room was ready & the front desk ladies gave me a call as promised. This shows genuine care for for an exhausted traveler. Security is tight which is appreciated. Room is spacious and well lighted. The bed is more on the hard side but still comfy. Wi-fi is okay. Floor to ceiling windows gave me a view of the water/sea. I like the toilet bowl :) with installed bidet spray. Water heater for coffee is old and shows. The SPA was a very satisfying experience. Lunch & breakfast buffet- especially the variety of fish dishes available- was really good. Only negative comment is of the wood floors which needs some mopping or varnishing. I would like to mention staff named Romel who showed genuine concern and helped me with my luggage. I love the lobby decor which speaks so much of the city. This is now my favorite hotel in Davao.

    Reviewed February 01, 2019

    Dear Ms. Felicia, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, James J. Bevans General Manager

    Responded February 01, 2019
    Marco Polo Davao Hotel
    8.0
    Excellent
    Sim from Singapore
    Couple
    Deluxe
    Stayed 2 nights in January 2019

    Very good”

    No complaints about the room and the cleanliness, they were excellent, 5* standard. But I’ve a question; I was told to place an incidental deposit of 2000P for 2 nights of stay (1000P/night). So if I’m going to stay for 2 weeks, am I going to pay 14000P as incidental deposit? Another thing that irked me; the security. I’ve to go through body checks even when I came back from 7-11., even when I bought jollibee from the mall. And the security looked at me (I’m a Chinese) as if I’m a suspected criminal. The 1 star I rated for the staffs refers to the security staffs.; they were boorish and acted like thugs. The front office and the bar staffs were very well-mannered and friendly.

    Reviewed January 27, 2019

    Dear Sim, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, James J. Bevans General Manager

    Responded January 29, 2019
    Marco Polo Davao Hotel
    8.8
    Excellent
    Romuald from Switzerland
    Couple
    Deluxe
    Stayed 3 nights in January 2019

    Very nice hotel in the heart of Davao”

    A very good hotel and absolutly value the money. I stayed @ Premier and Deluxe rooms. The staff is very good, professional and well trained. The buffet offers a large choice and is very substantial. The location is also very good and i think every single taxi driver know the Marco Polo. Always like to stay there and will come back for sure.

    Reviewed January 23, 2019

    Dear Mr. Romuald, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, James J. Bevans General Manager

    Responded January 29, 2019
    Marco Polo Davao Hotel
    8.8
    Excellent
    VC from Singapore
    Couple
    Stayed 1 night in December 2018

    Nice hotel & inconveniently located. Friendly staff. ”

    Pro: Friendly staff at all areas. However, the chefs at the cafe providing breakfast were outstanding....at request they were very forthcoming in making special breakfast since I was a vegetarian. Con: I checked in on 31 Dec 2018 & being new year eve, a 6-star hotel could have organised activities for the guests to have a memorable New Year. Con: The check-in & check-out took very long to complete. No proper queue.

    Reviewed January 06, 2019

    Dear VC, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, James J. Bevans General Manager

    Responded January 09, 2019
    Marco Polo Davao Hotel
    10.0
    Exceptional
    Osbert from Philippines
    Family with young children
    Deluxe
    Stayed 1 night in June 2018

    Great place to stay in the heart of the city”

    we were a family this time and we were able to book this place at a cheap rate. I personally like the place because our view is Samal and it is in the heart fo the city- great place for staycation. Highly recommendable.

    Reviewed December 26, 2018

    Dear Mr. Osbert, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, James J. Bevans General Manager

    Responded January 20, 2019
    Marco Polo Davao Hotel
    8.8
    Excellent
    Kurt from Switzerland
    Couple
    Continental Club Room
    Stayed 7 nights in December 2018

    couple”

    We had a room at the continental club ( 17th floor) and therefore access to the club lounge.Sorry to say, that the waiters in the lounge were mostly hiding in the kitchen or talking to the the lady at the desk there. After a couple of days we decided to have breakfast at the second floor and despite the much larger number of guests the service was really very good and the ladies very friendly. Especially that very young lady ( i think she was even a trainee )was really outstanding and so helpful. I also like to mention the room service ,which was also very good. The pool staff is excellent.

    Reviewed December 18, 2018

    Dear Mr. Kurt, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager

    Responded December 20, 2018
    Marco Polo Davao Hotel
    10.0
    Exceptional
    Marilu from Philippines
    Family with teens
    Deluxe
    Stayed 1 night in November 2018

    perfect location”

    Perfect location and services. Center of the city and near to shopping centers. If you're a tourist, they have executive taxis or cars that could bring you to your destinations for a reasonable fee. Our taxi driver, Michael Babol, is a good driver.

    Reviewed December 04, 2018

    Dear Ms. Marilu, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager

    Responded December 06, 2018
    Marco Polo Davao Hotel
    9.6
    Exceptional
    MEDARDO from Philippines
    Family with teens
    Deluxe
    Stayed 2 nights in November 2018

    Exceptional”

    I wouldn't stay any where else in Davao. From the airport you already feel the service and warmth of their staff. I would think this is ingrained as their staff are all committed to service excellence.

    Reviewed November 26, 2018

    Dear Mr. MEDARDO, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager

    Responded November 27, 2018
    Marco Polo Davao Hotel
    10.0
    Exceptional
    VIRADOR from Philippines
    Group
    Superior
    Stayed 1 night in April 2019

    Superb Stay”

    Everything is there. Near everything. Good food, great staff and attands to all request.

    Reviewed May 05, 2019

    Dear Ms. Virador, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Colin Healy General Manager

    Responded May 06, 2019
    Marco Polo Davao Hotel
    9.2
    Exceptional
    Marco from Switzerland
    Couple
    Deluxe
    Stayed 2 nights in April 2019

    95”

    950

    Reviewed April 30, 2019

    Dear Mr. Marco, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Colin Healy General Manager

    Responded May 02, 2019
    Marco Polo Davao Hotel
    10.0
    Exceptional
    Marilu from United States
    Business traveler
    Deluxe
    Stayed 3 nights in April 2019

    Safe and great customer service. ”

    This is a great customer service hotel from the front desk clerk Danielle. Jackie and Jennifer from the Cafe were pleasant and willing to recommend entrees. Rey Arañas concierge/Security was extremely nice and recommended tours. Even at short notice scheduled a driver and car for our day use.. Ruvi Lyn, from the breakfast buffet was so nice and brought us a fruit tray to try the local fruits. Everyone spoke very good English and so prompt to help for any questions. The hotel itself was very safe and secure. A check point before entering the drive way up to the entrance of the hotel. All bags are placed through an x-ray machine. And everyone is lightly patted down. It is a VERY SAFE HOTEL.

    Reviewed April 22, 2019

    Dear Ms. Marilu, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Colin Healy General Manager

    Responded April 22, 2019
    Marco Polo Davao Hotel
    9.6
    Exceptional
    MASARU from Japan
    Solo traveler
    Deluxe
    Stayed 1 night in April 2019

    Staff were such a nice people”

    arrival at Davao Airport was greeted by the air port agent of the hotel. waiting for the last passenger came out from luggage claims, I was assisted by the staff to the waiting mini bus. The bus was empty and the time of traveling was only about 30 minutes. the local flight was delayed by about 3 hours and my arrival at the hotel was exhausting. however the front entrance security staff, receptionists, elevator assistant were all such a nice people. The breakfast the next morning was so full of variety from grain, veggies, meat, chicken, fruits and all the food. I had countless number of ingredients with such a gracious and effective service. I would revisit when I had another chance to relax and regenerate myself.

    Reviewed April 09, 2019

    Dear Mr. Masaru, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Colin Healy General Manager

    Responded April 10, 2019
    Marco Polo Davao Hotel
    12345
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    Marco Polo Davao Hotel
    |Excellent 8.5
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    • Excellent location
    • Aldevinco Shopping Center
    • Holiday Bus Station is within 1.4 km