Marco Polo Davao Hotel
Marco Polo Davao Hotel
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"Good friendly staff."

Suriya

May 6, 2018

Superior - Guestroom Marco Polo Davao Hotel
Superior - Guestroom
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Lobby Marco Polo Davao Hotel
Lobby
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Lobby Marco Polo Davao Hotel
Lobby
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Interior view Marco Polo Davao Hotel
Interior view
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Excellent
Location
8.7
See all 62 photos Marco Polo Davao Hotel
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Removed from saved list
2016

Marco Polo Davao Hotel

Excellent location
Stay in the heart of Davao City - See what's nearby
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Excellent
From 2999 reviewsSee what guests said
8.5
Recommended by 90% of guests
Value for money8.1
Distance to city center1 km
Location rating8.7
Nearest airportFrancisco Bangoy International Airport (DVO)
Distance to airport7.0 km
Has restaurantYes
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 10 hours ago | 9 travelers are looking at this property right now
Premier
Premier
...
  • Mountain view
  • 32 m²/344 ft²
  • 1 queen bed
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Superior
Superior
...
  • 32 m²/344 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
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Continental Club Room
Continental Club Room
...
  • City view
  • 32 m²/344 ft²
  • 1 queen bed
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Deluxe
Deluxe
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 queen be...
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Guestroom
Guestroom
...
  • 32 m²/344 ft²
  • Shower and bathtub
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Deluxe
Deluxe
...
  • Smoking allowed
  • Shower and bathtub
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Superior
Superior
...
  • Smoking allowed
  • Shower and bathtub
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Room Promo
Room Promo
...
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    Room Premium
    Room Premium
    ...
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      Premier Queen (sole use)
      Premier Queen (sole use)
      ...
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        More about Marco Polo Davao Hotel

        More about Marco Polo Davao Hotel

        "Service is good and the concierge is always very helpful."

        Reviewed February 26, 2018

        Yen C. from Taiwan

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        Couple

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Friendly staff, nice hotel just a little old fashion"

        Ahmad from Malaysia

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        Couple
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (2999)Booking.com Reviews (1059)
        8.5
        Cleanliness8.6
        Facilities8.4
        Location8.7
        Room comfort and quality8.6
        Service8.6
        Value for money8.1
        Provided by verified guests of Agoda
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        Showing 2431 verified guest comments
        12345
        8.4
        Excellent
        Robert from Philippines
        Business traveler
        Superior
        Stayed 1 night in September 2018
        Excellent”
        Actually this is my 3rd stay at Marco Polo Davao. I love it especially the friendly staffs
        Reviewed September 14, 2018
        4.8
        cathlea from Philippines
        Family with teens
        Superior
        Stayed 1 night in September 2018
        Acceptable”
        outdated and no parking available even I booked two rooms. staff are not helpful
        Reviewed September 09, 2018
        Dear Ms. Cathlea, Thank you very much for taking the time to share your experience with us during your previous stay. Based on your feedback, it is unfortunate that you did not have a pleasant experience with the services provided to you. I have noted the observation you made and will address the matter. I apologize for any inconvenience caused due to the lapses in our services but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
        Responded September 10, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        Flora from United States
        Solo traveler
        Deluxe
        Stayed 4 nights in August 2018
        The location is perfect for all my errands. The food is nothing to compare with. Lots of selection ”
        The service is exceptional and very accommodating staff
        Reviewed September 02, 2018
        Dear Ms. Flora, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
        Responded September 04, 2018
        Marco Polo Davao Hotel
        7.2
        Very good
        Stuart from Australia
        Couple
        Deluxe
        Stayed 3 nights in August 2018
        Not so impressed”
        Room was tired and dated. Bed was lumpy. Security getting into hotel is ridiculous. Taxi waited 15min to get to gate, all doors opened and inspected, xrayed all belongings and full physical pat down ... every-time we came back to hotel. Davao is certainly not a safe place if all this is required. We felt like prisoners in hotel. Restaurants and food was great.
        Reviewed August 29, 2018
        Dear Mr. Stuart, Thank you very much for taking the time to share your experience with us during your last stay. Based on your feedback, it is unfortunate that you didn't have a pleasant experience with the service provided to you. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
        Responded September 01, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        Ulyto from Philippines
        Couple
        Superior
        Stayed 1 night in August 2018
        Fantastic Stay”
        Security, hotel staff and cleanliness. fantastic
        Reviewed August 27, 2018
        Dear Mr. Ulyto, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
        Responded August 28, 2018
        Marco Polo Davao Hotel
        8.8
        Excellent
        Alan from United States
        Solo traveler
        Deluxe
        Stayed 7 nights in August 2018
        Beware of the Tax surcharge!”
        I love this place, but I was surprised by the amount of taxes they charge. So whatever Agoda estimates, they add on 30% on top of that. This is what the front desk explained to me. So for 7 nights, my price jumped from the Agoda quote of $567 to $811. This is significant.
        Reviewed August 22, 2018
        Dear Mr. Alan, Thank you very much for taking the time to share your experience with us during your last stay. Based on your feedback, it is unfortunate that you didn't have a pleasant experience with the service provided to you especially the additional Taxes and Government Fees. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Arvin Ian Itao
        Responded August 26, 2018
        Marco Polo Davao Hotel
        9.6
        Exceptional
        Irene from Japan
        Family with young children
        Deluxe
        Stayed 5 nights in January 2018
        very warm staff and the best breakfast so far”
        highly recommended
        Reviewed August 19, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded August 22, 2018
        Marco Polo Davao Hotel
        8.4
        Excellent
        Nieruby from United States
        Couple
        Premier
        Stayed 1 night in August 2018
        Great stay the staff was very friendly and the food was also good 👍”
        The only thing bad is the faucet is clogged up and they only provide towels mo wash cloth or face cloth 😔
        Reviewed August 13, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
        Responded August 17, 2018
        Marco Polo Davao Hotel
        8.8
        Excellent
        Lea from Philippines
        Couple
        Deluxe
        Stayed 1 night in July 2018
        Breakfast ...”
        Is great!
        Reviewed August 09, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded August 10, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        FRANCIS from Philippines
        Family with teens
        Deluxe
        Stayed 1 night in August 2018
        Home in Davao ”
        A Comfortable stay in Marco Pilo Davao; big clean room, big bathroom, comfy beds, working table, adequate closet; hefty breakfast selection at Cafe Marco
        Reviewed August 07, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded August 07, 2018
        Marco Polo Davao Hotel
        6.4
        Good
        Daniel from Japan
        Business traveler
        Deluxe
        Stayed 2 nights in May 2018
        Not enough staff to cope with a full hotel.”
        I'd booked my stay for a holiday weekend. I arrived early and was told the room wouldn't be ready until about noon (actual check in is from 2pm) so I went out and came back around 12:30. The room still wasn't ready, but I was Assured it'll be about 10 minutes. They were also telling this to various other guests who were now filling up both available places to sit in the lobby. Since check in time was 2pm, I couldn't really complain too much, but would have preferred the staff, just to say, 'please come back at 2pm'. Anyway they didn't, and on went the wait. I finally got my key around 3:15pm (others were still waiting). The excuse being offered to everyone was 'the hotel is fully booked'. The rest of the stay was ok. The staff helped me to change rooms the next day because I had no wifi in my first room.
        Reviewed August 07, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
        Responded August 07, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        Jane from Philippines
        Business traveler
        Deluxe
        Stayed 1 night in May 2018
        Excellent Hotel”
        Love the everything about Marco Polo
        Reviewed July 31, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded August 01, 2018
        Marco Polo Davao Hotel
        8.8
        Excellent
        Romuald from Switzerland
        Couple
        Deluxe
        Stayed 3 nights in May 2018
        Very nice place to stay”
        Very nice hotel with a very good service. Everything was enjoyable and convenient. Location is in centre and good so far. Service is very good and the rooms, even already a bit older, are very comfortable. Will stay there again on my next trip into the south.
        Reviewed July 24, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded July 24, 2018
        Marco Polo Davao Hotel
        9.2
        Exceptional
        zed from Philippines
        Couple
        Superior
        Stayed 1 night in July 2018
        Still on top!”
        The hotel may be old but it is still at the top of one of the best high-end hotels in Davao. I would definitely recommend this hotel for some quality R&R, events, or just for a luxurious staycation getaway.
        Reviewed July 24, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded July 24, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        rashdi from Philippines
        Couple
        Superior
        Stayed 1 night in July 2018
        Exceptional”
        Excellent hotel!
        Reviewed July 16, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded July 17, 2018
        Marco Polo Davao Hotel
        5.6
        Marites from Singapore
        Family with young children
        Deluxe
        Stayed 5 nights in July 2018
        The shower is one of the worst. It's time to change the shower head. Did not have a good bath”
        The shower is one of the worst. It's time to change the shower head. Did not have a good bath due to poor water pressure. However, staff are friendly most of them but not all.
        Reviewed July 12, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
        Responded July 13, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        MEDARDO from Philippines
        Business traveler
        Deluxe
        Stayed 3 nights in June 2018
        Exceptional”
        Best in class, excellent service!
        Reviewed July 02, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
        Responded July 02, 2018
        Marco Polo Davao Hotel
        8.0
        Excellent
        John from Philippines
        Family with young children
        Deluxe
        Stayed 1 night in June 2018
        Nice Stay”
        I like how spacious the rooms were. We booked 3 rooms this time and the stay was really relaxing. I just hope they had wider breakfast buffet choices just like in Cebu.
        Reviewed July 01, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
        Responded July 02, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        Larry from United States
        Couple
        Deluxe
        Stayed 2 nights in June 2018
        Excellent ”
        Excellent staff, Excellent location, special mention to the staff who cleaned and arranged my things neatly and the staff who assisted us on our departure. I just don’t know their names.
        Reviewed June 30, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
        Responded July 02, 2018
        Marco Polo Davao Hotel
        10.0
        Exceptional
        Larry from United States
        Couple
        Deluxe
        Stayed 1 night in June 2018
        Best location ”
        Good location, Excellent staff, Clean room.
        Reviewed June 28, 2018
        Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
        Responded June 29, 2018
        Marco Polo Davao Hotel
        12345
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