2015
Excellent 8.4
Based on 2088 reviews

Recent customer comments

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Excellent



based on 2088 reviews
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 8.1
  • Food/Dining 8.2
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par from Sweden
Solo traveler
Premier
Stayed 2 nights in March 2015
fantastic place
the food the room location
Really nice i will come back again
Reviewed May 13, 2015

par from Sweden
Solo traveler
Deluxe
Stayed 2 nights in March 2015
fantastic place
the hotel have all the comfort i like
Was really good the food the pool the location very good
Reviewed May 13, 2015

brenda from Philippines
Family with older children
Deluxe
Stayed 2 nights in May 2015
poor service
Marco Polo Davao Hotel
Disappointed,i booked already in advance when i was in canada and i specify there all my request coz they ask it like early check in,and 2 rooms and the first room have 1 big size bed and the second room was 2 single beds,when i arrived from a long journey with my family the receptionist said that i have to wait coz there's no vacancy and we have to wait till somebody to check out so i thought if u booked and they confirmed it you already have rooms reserved when you arrived and its not what i expected they keep me and my family waiting for a long time in a lobby so i ask the people on the front desk that if they can give us at least 1 room so that i can check in my luggage then finally they give me 1 room,and they said that the other room they going to give it after 2oclock we went out and we came back at around 3pm still no room until 5pm and my request that i need 2 single beds is not what i saw in the other rooms its a big bed all in all im so disappointed they keep us waiting,when i called to ask for an extra plate and spoon they didn't bring us .i definitely not recommended this hotel to all my friends I'm sorry coz this is my first time to come to this hotel and things not gone well as i expected there's a saying first impressions last poor service
Reviewed May 07, 2015

Anna from Philippines
Couple
Deluxe
Stayed 2 nights in May 2015
So so
availability
Poor service
Reviewed May 07, 2015

Celulu from Philippines
Business traveler
Deluxe
Stayed one night in April 2015
Great Location
Great location, clean rooms, helpful staff
Great location, clean rooms, helpful staff
Reviewed May 04, 2015

Celulu from Philippines
Business traveler
Premier
Stayed one night in April 2015
Marco Polo Davao Best Location Ever!
Best location, very nice and clean rooms, good price
Everything is great in Marco Polo, except the queue at the reception , there is no line, people need to ask who is next, which is really a hassle
Reviewed May 03, 2015

paul from Philippines
Couple
Deluxe
Stayed 2 nights in April 2015
Staying there is a disaster
Its a totally disaster. Check in is 2 pm but nobody attended us. If i dod not approached the receptionist, will not entertain either. After check in, there was an error. Totally error messed up. 2nd day, asked to direct my call for delivery, but gave wrong number! What was that. Check out, guest name in the shuttle stub was correct but the receipt was wrong! Whats wrong with this hotel. Disaster. Messed up. Poor customer service. Regrets choosing this hotel. Known hotel but totally unrecommended.
Reviewed April 30, 2015

Darren from Ireland
Couple
Deluxe
Stayed 2 nights in April 2015
excellent
location, cost,food
Excellent always stay when in davao
Reviewed April 30, 2015

Katherine from Philippines
Business traveler
Deluxe
Stayed 2 nights in April 2015
Best Hotel
location, amenities, staff
great
Reviewed April 30, 2015

Darren from Ireland
Couple
Deluxe
Stayed 3 nights in April 2015
good choice
food pool & rooms
Best hotel in davao if you like to be spoiled.
Reviewed April 29, 2015


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