2015
Excellent 8.4
Based on 2090 reviews

Recent customer comments

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Excellent



based on 2090 reviews
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 8.6
  • Room comfort and quality 8.6
  • Service 8.5
  • Value for money 8.1
  • Food and dining 8.2
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Catherine from Philippines
Families with young children
Deluxe
Stayed 2 nights in April 2016
worth the stay
Clean room, nice staff and sumptous foods awaits in Marco Polo.
Reviewed April 27, 2016

Franciscus from Netherlands
Families with young children
Premier
Stayed 6 nights in April 2016
Great hotel with excellent breakfast
Great stay at the Marco Polo. We had a premier room on a high floor with a fantastic view of the Davao gulf. The breakfast was excellent and the staff in the restaurant and at the room very friendly and accommodating. Only at the pool area the service was a bit dissappointing: very slow in bringing the drinks but also in clearing out plates and glasses from former guests and in cleaning and tidying the area. But otherwise great and definitely recommended!
Reviewed April 25, 2016

John from Philippines
Groups
Deluxe
Stayed 2 nights in April 2016
Marco Polo
Comfortable stay!
Reviewed April 24, 2016

Darren from Ireland
Couples
Deluxe
Stayed 3 nights in April 2016
good stay
good location, rooms, food and pool
Reviewed April 24, 2016

ROBERT from Australia
Couples
Deluxe
Stayed 10 nights in April 2016
Great Breakfast & Very Comfy Pillows
Great smoggiest board breakfast. Love the omelette & sweet marinated pork. Clean upmarket hotel - with good inclusions in the room - slept very well - comfy bed and bed-linen and especially the pillows. Close to 7-11 for snacks and great street BBQ food on the next corner. Good AC too.
Reviewed April 23, 2016

Plamen from Bulgaria
Couples
Premier
Stayed 3 nights in April 2016
Nothing but a middle class provincial hotel
Overall we are disappointed of our stay in this hotel. We arrived about 11pm and the staff explained us that they are short of rooms and tried ti downgrade our room. After a complain and even scandal they found us a roon from the same class (premier room) but with city view (noisy). The filter of the aircon maybe was not changed since they installed initially because the roon was smelling very bad. Same evening i got an asthma attack. In the following morning after a new complain the changed the roon but what a surprise: there was no warm water in the shower. Again complain. They sent us a technician. He fixed the water heater. The hotel is pretending to be 5 star luxury hotel but it is very bad maintained, it's not very clean and the bad smell starts even from the lobby. If there is an alternative, better avoid this hotel.
Reviewed April 22, 2016

Iresh from Singapore
Families with young children
Deluxe
Stayed 1 night in April 2016
Feedback
One of the furnitures in our room was defective. I Guess it's time for them to upgrade it. Toilet lock was not working. Food at cafe Marco is not that fantastic. However, this hotel is not bad, The staff were very attentive and helpful.
Reviewed April 21, 2016

Winston from Saudi Arabia
Families with older children
Deluxe
Stayed 2 nights in April 2016
WcM
Excellent service keep it up
Reviewed April 21, 2016

Mark from Philippines
Business travelers
Deluxe
Stayed 1 night in April 2016
Fantastic
Good location and top of the line facilities
Reviewed April 20, 2016

Glenn from Philippines
Business travelers
Continental Club Room
Stayed 2 nights in April 2016
Close to perfect
Wonderful stay
Reviewed April 19, 2016


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