Book Now: Marco Polo Davao Hotel

Excellent
From 2900 reviewsSee what guests said
8.5
Recommended by 91% of guests

Real reviews from real guests

Agoda Reviews (2900)Booking.com Reviews (992)
8.5
Excellent
From 2900 reviews
Read reviews from:
Cleanliness8.6
Facilities8.4
Location8.7
Room comfort and quality8.6
Service8.6
Value for money8.1
Provided by verified guests of Agoda
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Showing 2404 verified guest comments
4.8
Jorge from Philippines
Business traveler
Superior
Stayed 1 night in May 2018
Bad Idea to Stay at Marco Polo Hotel Davao”
I've chosen to stay at Marco Polo Hotel Davao for its convenient location for my work. But the hotel and it's facilities has deteriorated. The lunch and breakfast buffet was ordinary. The room is old. The curtains have holes. The curtains are not blacked-out so it's hard to sleep, with lights coming in. Too many small lights inside the room also: from the TV, cable, fire alarm and internet. It's difficult to mix the hot and cold water at the sink. Didn't see any bidet. No free newspaper, No welcome fruit, being in the land of fruits. Security is very intimidating. Stricter than the airport! No interesting places around it. Not even Aldivicno is good for shopping anymore. No, I will not book at this hotel again.
Reviewed May 18, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. well.
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Marco Polo Davao Hotel
10.0
Exceptional
Michael from Philippines
Couple
Superior
Stayed 1 night in May 2018
Exceptional”
Very Good Location. Breakfast impressive.
Reviewed May 17, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded May 18, 2018
Marco Polo Davao Hotel
10.0
Exceptional
Haluk from Turkey
Business traveler
Deluxe
Stayed 6 nights in May 2018
Haluk Huseyin (Turkey)”
The hotel is very good and the personal is very kind. Especially the reception personals are incredible. I had arrivied at 2 am and after long flight I was very tired. Moreover, taking into consideration that my bag was lost (it was delivered the day after) you can imagine my situation. They immediately arranged my accomodation. Next time my choose will be again Marco Polo. The breakfast is very good. I recommed choose it also along with accomodation.
Reviewed May 16, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded May 17, 2018
Marco Polo Davao Hotel
9.6
Exceptional
Michael from United States
Family with young children
Deluxe
Stayed 8 nights in May 2018
Exceptional”
I enjoyed my stay at the Marco Polo hotel and I will stay here on my next visit to Davao . Excellent staff and service .
Reviewed May 16, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded May 17, 2018
Marco Polo Davao Hotel
8.0
Excellent
Bryan from Philippines
Couple
Deluxe
Stayed 1 night in May 2018
Is it really worth it?”
I don't really understand on why luxury hotels will put prices up-front but at the end you will have additional hidden charges. What was more upsetting was that I have communicated with hotel reservation on making our stay more special as it was our wedding anniversary, then they said that they'll request for a cake but somehow when we have checked-in, no cake was found. Lastly, the food was not that good. We ate on their restaurant near the pool side and breakfast buffet. But to be fair with them, the staff were superb.
Reviewed May 12, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
6.8
Good
Weenie from Philippines
Couple
Double Or Twin Deluxe
Stayed 1 night in May 2018
Good”
The place is a bit old, the breakfast was not that good
Reviewed May 12, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
6.4
Good
emalyn from Philippines
Couple
Deluxe
Stayed 7 nights in April 2018
ancom2018”
room a little bit old and dusty and need a total renovation coz the room and facility is not worth for a 5* hotel.
Reviewed May 09, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
10.0
Exceptional
elvie from Philippines
Business traveler
Double Or Twin Deluxe
Stayed 2 nights in May 2018
Return to my favorite hotel in Davao”
My recent stay in this hotel is a beautiful experience and it is indeed a good decision to book again. Have stayed with Marco Polo in my prior company and returning with the same excellent service and very accommodating and friendly staff is pure happiness. I felt I was on vacation even if this is a business trip. My needs are attended to. I left my camera and nothing get lost. It is the people and the service and I think this is the cutting edge of Marco Polo Davao.Will be glad to return again.
Reviewed May 07, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
10.0
Exceptional
Suriya from Australia
Business traveler
Superior
Stayed 2 nights in May 2018
Great Hotel!”
Very good hotel. good friendly staff. security was utmost. Old but well kept. Definitely will be my choice for future trips into Davao.
Reviewed May 06, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded May 13, 2018
Marco Polo Davao Hotel
6.8
Good
Derk from Netherlands
Couple
Deluxe
Stayed 1 night in May 2018
Good”
Another good stay at Marco Polo Davao. Room was very noisy due to connecting door which does not stop sound coming from adjoining room. Good breakfast
Reviewed May 05, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
8.0
Excellent
Huang from Taiwan
Business traveler
Deluxe
Stayed 1 night in April 2018
Clean and comfortable ”
Center of the city, accessible to the mall and shopping areas, restaurants. Good service , clean room, sheets and towels
Reviewed April 27, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded May 03, 2018
Marco Polo Davao Hotel
8.0
Excellent
Huang from Taiwan
Business traveler
Deluxe
Stayed 1 night in April 2018
Clean, cozy reasonable price ”
Centrally located and near shopping area. Clean rooms and bed sheets, nice bathroom, but shower has small water coming out
Reviewed April 27, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
10.0
Exceptional
Jeffrey from Australia
Couple
Deluxe
Stayed 13 nights in April 2018
fantastic place for a romantic getaway”
every one so nice and patient
Reviewed April 27, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 30, 2018
Marco Polo Davao Hotel
10.0
Exceptional
William from United States
Solo traveler
Deluxe
Stayed 4 nights in February 2018
Nice Hotel..”
During my last visit I stayed at the Marco Polo Hotel. I found this hotel to be very pleasant, the staff are very friendly and the hotel itself is very clean. Hotel staff are very responsive when requests are made, and the security is thorough. Overall, the experience was better than I expected, and I'd definitely stay at this hotel during my next visit to Davao.
Reviewed April 26, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 30, 2018
Marco Polo Davao Hotel
4.4
Gerry from Italy
Business traveler
Double Or Twin Deluxe
Stayed 2 nights in April 2018
Getting worse”
We have been regular customers of this hotel but no more. The service has been detreating over the last year or so. The final straw was my wife's last visit, when she was refused breakfast if she did not pay, even though the booking clearly stated breakfast was included. She complained but was basically brushed off. On checking out, she complained and the staff said she should have had breakfast but offered no kind of discount or refund. I advise anyone going to Davao to avoid Marco Polo and go to Bondi & Bourke, which is a much nicer hotel and the breakfast is superb.
Reviewed April 25, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
8.8
Excellent
Darren from Australia
Couple
Superior
Stayed 1 night in April 2018
As always a comfortable stay”
Great check in, and check out Comfortable room good views Pleasent staff. Good selection of buffet foods Staff are a bit thin on the ground and your head waiter/food service guy needs a bit of a kicking, ask him to watch you tube videos on how to clear tables in Italian or French restaurant/Hotels in France and Italy so that staff becomes proficient to international standards rather than local standard.
Reviewed April 21, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 22, 2018
Marco Polo Davao Hotel
10.0
Exceptional
Violeta from United States
Couple
Deluxe
Stayed 3 nights in April 2018
Exceptional”
Centrally located, stone throw away from Roxas night market.
Reviewed April 20, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 22, 2018
Marco Polo Davao Hotel
2.0
Chui from Hong Kong
Business traveler
Double Or Twin Deluxe
Stayed 1 night in April 2018
Terrible check in experience, bad treatment to customers who got long hour flight delay”
I have flight delay which make me arrive at your hotel at 3/4am on Apr 16. I have booked 2 nights in this hotel (check in Apr 15 and check out on Apr 17). The hotel booking for Apr 15 is already confirmed and paid. When I arrived hotel and simply want a bed to rest as I was so tired. However, the check in staff told me that my booking was cancelled (which I didn't). Even though I have showed my hotel confirmation and confirmed with booking agent that my booking is valid, they made me wait and requested me to pay for extra me for early check in for Apr 16, which is definitely unacceptable as I did pay my room on Apr 15. The poor management of this hotel made me feel negative on this hotel especially I was so tired after long hour flight delay but they still charged me for early check in on Apr 16 3/4am!
Reviewed April 18, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 22, 2018
Marco Polo Davao Hotel
2.0
Chui from Hong Kong
Business traveler
Deluxe
Stayed 1 night in April 2018
Terrible check in experience”
I have flight delay which make me arrive at your hotel at 3/4am on Apr 16. I have booked 2 nights in this hotel (check in Apr 15 and check out on Apr 17). The hotel booking for Apr 15 is already confirmed and paid. When I arrived hotel and simply want a bed to rest as I was so tired. However, the check in staff told me that my booking was cancelled (which I didn't). Even though I have showed my hotel confirmation and confirmed with booking agent that my booking is valid, they made me wait and requested me to pay for extra me for early check in for Apr 16, which is definitely unacceptable as I did pay my room on Apr 15. The poor management of this hotel made me feel negative on this hotel especially I was so tired after long hour flight delay but they still charged me for early check in on Apr 16 3/4am!
Reviewed April 18, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
10.0
Exceptional
nelson from Philippines
Couple
Deluxe
Stayed 2 nights in March 2018
nice”
nice location,nice hotel ,nice room,nice breakfast
Reviewed April 17, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 18, 2018
Marco Polo Davao Hotel
8.8
Excellent
Paul from United States
Couple
Deluxe
Stayed 3 nights in April 2018
Excellent”
I can tell that the safety of their guests is their top priority and this is what I like most.
Reviewed April 16, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 18, 2018
Marco Polo Davao Hotel
8.4
Excellent
Daniel from United States
Business traveler
Superior
Stayed 2 nights in April 2018
Good place to stay”
The Marco Polo hotel is conveniently located in Davao city. It's about 30 minutes from the airport but located in downtown. Some rooms are remodeled and some rooms look a bit worn out but it has always been clean when we visited. They also have a very tight security system which gives peace of mind to those staying here.
Reviewed April 15, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 18, 2018
Marco Polo Davao Hotel
10.0
Exceptional
Tarcela from Philippines
Couple
Superior
Stayed 1 night in April 2018
World class facility ”
The downstairs lounge is very cozy. Price of drinks and snacks are reasonable. Staff is helpful and friendly, and informative.Sheets and pillows are soft and conducive for a restful sleep. They need to provide washcloths.
Reviewed April 13, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
8.8
Excellent
Ana from Philippines
Family with teens
Superior
Stayed 1 night in April 2018
A bit expensive from what I'm used to, but worth it in the end”
I stayed for a one-night staycation with my son. I love the comfort and luxury we felt there, and that it was near popular spots so we only had to walk or take a jeepney to get around. My son and I like going on staycations but normally on a smaller budget; we only splurged this time to try something new. But it was worth it!
Reviewed April 12, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
10.0
Exceptional
Charles from Philippines
Business traveler
Superior
Stayed 2 nights in July 2017
Right besides Ateneo De Davao”
Very good location I ask the bellboy to buy me some pomelo and it was not that good.
Reviewed April 06, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 08, 2018
Marco Polo Davao Hotel
10.0
Exceptional
Carminia from Philippines
Group
Superior
Stayed 1 night in January 2018
Dependable stay”
MArco Polo is always a dependable choice when in Davao. Accessible to many parts of the city. Staff are always topnotch.
Reviewed April 06, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 08, 2018
Marco Polo Davao Hotel
7.2
Very good
Haoyang from China
Business traveler
Double Or Twin Premier
Stayed 2 nights in March 2018
Not worth the price”
Pros: Good location, friendly staff Cons: No power plug near the bed. WiFi signal is really poor.
Reviewed April 05, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
Show more
Marco Polo Davao Hotel
10.0
Exceptional
Lorelei from United States
Solo traveler
Deluxe
Stayed 3 nights in March 2018
Love the place. Breakfast buffet is fantastic. Nice room and clean. Close to everything. ”
Definitely going back here in my next vacation.
Reviewed April 04, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 08, 2018
Marco Polo Davao Hotel
8.0
Excellent
ERICSON from Philippines
Group
Deluxe
Stayed 3 nights in March 2018
Excellent”
This hotel is very near to several local banks, so no worry if you are ran out of cash :) . Night market is also available from 5pm onwards.
Reviewed April 01, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 01, 2018
Marco Polo Davao Hotel
6.4
Good
Deborah from Philippines
Couple
Premier
Stayed 2 nights in March 2018
Good”
Booked a premier room and gave us a deluxe room. Had to inform the front desk and had us move to the room we booked. Location of the hotel within the city was very good, easy access to transportation and shops nearby. Food served in the cafe, chinese restaurant, in-room dinning and lobby lounge was fair and aptly priced. The hotel staff moved fast, very polite and service was satisfactory. The main building is a bit old, rooms are large, the beds comfy but bathroom towels need to be changed, ours had holes in them. I expected more from this type of hotel. Chairs in the room need refurbishing as well, the foam cushion was sagging.
Reviewed March 28, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
7.6
Very good
Edward from United States
Solo traveler
Deluxe
Stayed 4 nights in March 2018
Very good”
I chose this hotel because I've heard of the name before and it was one of the hotels listed by the Ironman triathlon website for the event of which I participated in Davao. While the hotel is a bit old, the staff was extremely friendly and helpful. In fact, the Philippinos were all very friendly. I may stay here again for next years event
Reviewed March 28, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
8.0
Excellent
JOSEPH from Philippines
Couple
Superior
Stayed 3 nights in March 2018
Old hotel but food service ”
It’s an old hotel , not to say it was rundown but just not modern. Still- bed was comfy, room was clean, Food was good, service was good .
Reviewed March 28, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
8.8
Excellent
Alfredo from Philippines
Solo traveler
Superior
Stayed 1 night in March 2018
Excellent”
The place is in the heart of the City.
Reviewed March 27, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded April 01, 2018
Marco Polo Davao Hotel
10.0
Exceptional
Cherry from Singapore
Solo traveler
Deluxe
Stayed 1 night in February 2018
Best Breakfast! Great stay.”
Best Breakfast! Great stay. Will book again soon.
Reviewed March 21, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded March 25, 2018
Marco Polo Davao Hotel
9.2
Exceptional
Roger from United States
Couple
Deluxe
Stayed 4 nights in March 2018
Our favorite ”
Love Lazuli Spa excellent value for the money. Huge breakfast buffet, nice pool but wish there was a Jacuzzi. Good restaurants and room service. All staff was very accommodating and friendly.
Reviewed March 21, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded March 25, 2018
Marco Polo Davao Hotel
8.4
Excellent
Emanuel from Philippines
Couple
Superior
Stayed 3 nights in March 2018
Excellent”
Disappointed with the breakfast buffet rice was cold, eggs were cold.
Reviewed March 17, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
9.6
Exceptional
Melissa from Philippines
Group
Deluxe
Stayed 5 nights in May 2017
The best in Davao :)”
If you're looking for a great place to stay in Davao, this is where you should be. Security is strict, check in/check out was a breeze, rooms and amenities are clean and comfortable, food is great and most of all, customer service is excellent. I'll definitely stay here again the next time I'm in Davao. Kudos!
Reviewed March 05, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well
Responded March 07, 2018
Marco Polo Davao Hotel
10.0
Exceptional
Rosemarie from Philippines
Couple
Deluxe
Stayed 2 nights in December 2017
The Best Hotel in Davao City”
Grandiose. The service is excellent. The breakfast buffet has lot of choices. The bed is very comfortable. It has the best location in the heart of the city. You couldn’t ask for more!
Reviewed March 02, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded March 04, 2018
Marco Polo Davao Hotel
9.2
Exceptional
Ahmad from Malaysia
Couple
Superior
Stayed 1 night in February 2018
Convenient location”
Friendly staff, nice hotel just a little old fashion
Reviewed March 01, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded March 04, 2018
Marco Polo Davao Hotel
7.6
Very good
Graeme from Australia
Family with teens
Superior
Stayed 3 nights in February 2018
Big Hotel”
Overall well run but way too many people in a small location. Breakfast dining food was very basic. Woken up by loud event across the road, pool was very cloudy and too many people. In summary only 3 to 4 stars.
Reviewed March 01, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
Show more
Marco Polo Davao Hotel
9.6
Exceptional
Lester from United States
Family with young children
Deluxe
Stayed 4 nights in February 2018
The Hotel to stay in, when you're in Davao”
The house Security Staff kept peace, order, and safety in the hotel with a stern, and firm hand, while the house staff was graceful under fire (the hotel was busy when I checked in, and there would be one or two fat ugly Filipinas who would cut through an orderly line for the Front Desk to the silent consternation of the majority of Filipinos who were civilized enough to keep the line, and the utter embarrassment of their old white male companions.).
Reviewed February 27, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded March 04, 2018
Marco Polo Davao Hotel
9.2
Exceptional
Robert from United States
Solo traveler
Deluxe
Stayed 13 nights in February 2018
Exceptional”
Nicely run hotel. Staff was professional and courteous. Good security with round the clock taxi's. Food was good although a bit expensive. Next time in Davao will stay there again.
Reviewed February 26, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded February 26, 2018
Marco Polo Davao Hotel
9.6
Exceptional
Yen from Taiwan
Couple
Deluxe
Stayed 1 night in February 2018
Perfect location, decent room”
The location is perfect, right at the heart of the city. The Aldevinco Shopping Center (for handcrafts), Roxas nightmarket, and Pasalubong Center are all within walking distance. Service is good and the concierge is always very helpful.
Reviewed February 26, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded February 26, 2018
Marco Polo Davao Hotel
8.4
Excellent
Stephen from United Kingdom
Couple
Deluxe
Stayed 1 night in February 2018
Very nice hotel”
I stayed at this hotel on Valentines Day with my girlfriend. It has a lovely big swimming pool. Wifi works brilliantly. There are two lots of security checks before entering but maybe it is necessary in the area (staff very polite conducting the checks). As we stayed during Valentines Day the normal menu had sadly changed and for 1,500 Php a person the hotel were doing special 5 course set menus. To be honest it didnt look that great and it would have been nice if we could have ordered from the normal menu. Instead we ate at a restaurant outside.
Reviewed February 25, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
10.0
Exceptional
Richard from Philippines
Family with young children
Deluxe
Stayed 1 night in February 2018
Best Place to stay in Davao”
very accommodating and friendly staff. Will get out of their way to ensure you are well taken care of. Food is fantastic in Lotus Court Chinese Restaurant. Location is near Chinatown which is bustling with fresh produce and a good shopping location.
Reviewed February 21, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded February 23, 2018
Marco Polo Davao Hotel
8.4
Excellent
Clarence from Singapore
Solo traveler
Deluxe
Stayed 2 nights in February 2018
Noisy”
Neighbours seemed to have 6-7 people laughing and chatting at 12:45am. Called front desk for help. No answer for 20 min. Called operator who promised to help. No help. Finally at 1:30am called front desk again, who promised to help. Still no help. No sleep till 2:30am and had to wake up at 4am for my excursion up Mt Apo. Went to spa no one at reception for over 30 mins. Went back to room to call for booking, no answer. Ended up soaking in the tub which was not ergonomically designed for relaxed position.
Reviewed February 20, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
7.2
Very good
Shane from Canada
Couple
Continental Club Room
Stayed 2 nights in February 2018
Highly over rated ”
Pros are short the staff is amazing like anywhere in Philippines. The building is nice . other than that it is all down hill. Buffet breakfast is nothing to comment about . I rented the club room on the 18 floor very small bed. Small room . Was very disappointed we had full access to everywhere and like I said earlier nothing to comment on. Services poor. Honestly 2.5/5 for my review
Reviewed February 18, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
10.0
Exceptional
Ada from Philippines
Family with young children
Deluxe
Stayed 1 night in February 2018
always a pleasure”
marco polo never disappoints. staff friendly and accommodating, room clean spacious and cozy enough even for our meticulous toddler, food yummy (snacks were satisfying and breakfast buffet had a lot of choices). all in all, a 10!
Reviewed February 16, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded February 18, 2018
Marco Polo Davao Hotel
8.4
Excellent
Errol from United States
Solo traveler
Deluxe
Stayed 3 nights in January 2018
Great hotel but needs work”
My stay was enjoyable for the following reasons: 1. Restaurants, pool and areas surrounding them were very well kept and aesthetically pleasing. 2. Food ordered through room service arrived promptly . 3. Staff as with your other property In Ortigas was outstanding, attentive and friendly. 4. The room was good, beds comfy and the mixed pillows were awesome. With all that said npw for the challenges which made it hard for me to give a 5 star rating... 1. The clothe shower curtains smaller musty which suggests that they are not changed out and washed on a regular basis. 2. The cable service was terrible... the picture kept fuzzing in and out or would completely dissolve to black . Time did not help clear it up. 3 .I encountered 2 different juvenile roaches in the room... I'm not sure if they came in with the room service cart or were pre existing. Either implication should be seriously addressed. 4. Several minor cosmetic repairs needed throughout the property... I'm out of room
Reviewed February 07, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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Marco Polo Davao Hotel
8.8
Excellent
Aireen from United States
Solo traveler
Deluxe
Stayed 1 night in February 2018
Relaxing as always.”
This was not my first time staying at this hotel and still thankful for this hotel's hospitality has to offer. Pool and food was main reason for my Five star review, secondly awesome rooms and staff. I would stay at Marco polo again whenever I fly to davao.
Reviewed February 07, 2018
Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
Responded February 09, 2018
Marco Polo Davao Hotel