2015
Excellent 8.5
Based on 2475 reviews

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Excellent



based on 2475 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.4
  • Room comfort and quality 8.6
  • Service 8.5
  • Value for money 7.9
  • Food and dining 7.9
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Joy from Philippines
Family with older children
Superior
Stayed 2 nights in August 2014
Worst experience for a 5 star hotel
Near harbor many high end shops
Did not like it. It was the worst 5 star hotel experience I've had. The staff were super unfriendly
Reviewed August 30, 2014

John from Philippines
Couple
Superior
Stayed 2 nights in August 2014
Nice hotel for couples
Nice room, friendly staff, good location
Perfect couple getaway
Reviewed August 28, 2014

John from Australia
Couple
Superior
Stayed 4 nights in August 2014
Location on Kowloon at a price
Location, Wi-Fi, Transportation
Not fantastic but just average for a 4 star hotel in S/E Asia With the exception of the front of the Hotel, I would guess most rooms, like ours, overlooked nothing in particular. The rooms and particularly the bathroom are tired and in need of refurbishment Nice size rooms but the layout needs a rethink to be better utilized There is not enough wardrobe space, draws, or luggage space Cafe Marco is OK but the through traffic is like dining in a corridor and when they breakdown the buffet at the end of service the noise is deafening and certainly unwelcoming Cucina restaurant is excellent with great views but if you eat al fresco you then share the car park and are overlooked by guests using the car park entrance The small swimming pool and deck seems adequate but is disappointing. There is one small M/Fm toilet, no changing rooms and it is next to the breakout corridor of the conference rooms overlooked by people assembled there All in all a big impersonal hotel at a price for it’s location
Reviewed August 27, 2014

James from Ireland
Couple
Superior
Stayed 3 nights in May 2014
Great Location - Not really 5*
Location, Staff,
Stay was fine. I expected the room and general hotel decor to be better considering the standard of hotel. Room was quite small and the decor quite old - not what I would consider 5 star. The cost was reasonable compared to other hotels in the area. The staff were very helpful and the location is fantastic.
Reviewed August 25, 2014

Jae from South Korea
Business traveler
Continental Superior
Stayed 3 nights in January 2014
good
Staff Service
good
Reviewed August 24, 2014

KA from Hong Kong
Couple
Continental Superior
Stayed one night in August 2013
harbour view r all in your eyes
(1) night view (2)sitting in a perfect transportation system (3) close to shopping mall
Reviewed August 21, 2014

KA from Hong Kong
Couple
Continental Deluxe
Stayed one night in August 2013
nice spot... close to the sightseeing attractions
(nice view(with a gorgeous Hong Kong night view), conivence(close to the star ferry pier,bus station and mtr station) , nice staff
Reviewed August 21, 2014

David from United Kingdom
Couple
Deluxe Harbour View
Stayed 3 nights in August 2014
Downtown accommodation for the shop-a-holic
location, location, location
With everything for the person looking to shop till they drop the hotel is very good. Negatives are about the reception area which is below ground level about 6 steps down. With suitcases this can be a challenge. Once checked in there are the 6 steps up again to the elevators. Staff are too busy with the lovely young ladies to bother with the old grey haired man and woman. Had to hump bags out of the taxi and down to the reception, then - once paid - the concierge staff took over. Not the best of starts. However after that the rest of the crew were good and the reception staff first class. Good room and a once used to the very bust, noisy breakfast - the food very good.
Reviewed August 19, 2014

Abedan from Malaysia
Business traveler
Superior
Stayed 3 nights in October 2013
good value
the size of the rooms, location
Nothing disappointing, and nothing to shout about either. a good business hotel.
Reviewed August 18, 2014

Kuo from Taiwan
Family with older children
Deluxe Harbour View
Stayed 2 nights in October 2013
Great location
location, view and service
Reviewed August 17, 2014


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