2015
Excellent 8.5
Based on 2474 reviews

Recent customer comments

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Excellent



based on 2474 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 7.9
  • Food/Dining 7.9
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Jovenson from Philippines
Families with young children
Deluxe Harbour View
Stayed 2 nights in May 2013
Good harbor view hotel on top of shopping mall
Central location, Harbor view, Attentive and friendly staff especially the telephone operators and bell hops
Everything was great except someone was cleaning the carpets on our floor by blowing wind under the carpets and another vacuum machine sucking the dusty air that floats off. First time I experienced this kind of carpet cleaning and my son got terrible allergies from that. The whole hallway was musty from the smell of the carpet. They should find some other way to clean the carpets without having to blow the dirt off them. I think they are having a hard time drying the carpet from a spill. There are new vacuums that can easily dry wet carpets.
Reviewed May 30, 2013
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Vallobh from Thailand
Families with older children
Deluxe
Stayed 3 nights in May 2013
A very good stay in Tsim Sha Tsui
Good location, shopping and restaurants
Reviewed May 30, 2013
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Festus from Indonesia
Families with older children
Superior
Stayed one night in May 2013
nice stay in the heart of tsim sha tsui
super good location for shopping, luxurious shopping mall, easy to find food
nice stay. the room is standard size for HK standar. shopping center is within the hotel complex
Reviewed May 29, 2013
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hye from South Korea
Families with older children
Deluxe
Stayed one night in May 2013
easy to go, large room space
good location, large room
Reviewed May 29, 2013
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Somsri from Thailand
Business travelers
Stayed 3 nights in May 2013
Fast service, good english, best location near MRT
Goood hotel, best service and most convenience
- Big room - shuttle bus from airport to hotel - very convenient - near shopping area - mhulti shopping and nice restaurants "Harbour City"
Reviewed May 28, 2013
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Nizam from Brunei Darussalam
Business travelers
Superior
Stayed 4 nights in March 2013
Hotel room was small and in need of refurbishment
location, location, location
Can only rave about its location. The room was small and so was the bathroom. Design of the overall room is desperately in need of a make over for the amount we are paying.
Reviewed May 28, 2013
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Ignatius from Australia
Couples
Deluxe
Stayed 4 nights in May 2013
Really enjoyable, superb!
Location,service,price
Reviewed May 27, 2013
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Yael from Australia
Groups
Deluxe
Stayed 2 nights in May 2013
Huge room and excellent location & value for money
value, location, size of room.
Fast and friendly service. EXCELLENT room service menu and service. Fantastic room. Extremely large. Great location right in shopping district.
Reviewed May 27, 2013
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Orawan from Thailand
Families with older children
Superior
Stayed 3 nights in May 2013
Hotel is good location.
Good location, Near the shopping center.
Excellent and very good value and good location.
Reviewed May 27, 2013
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Orawan from Thailand
Business travelers
Superior
Stayed 3 nights in May 2013
Hotel is good location.
Good location, Near the shopping center.
Excellent and very good value and good location.
Reviewed May 27, 2013
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