Marco Polo

4 stars out of 5
Gudauri, Gudauri, Gudauri, Georgia, 4702 - See map

Escape to the picturesque town of Gudauri for an unforgettable mountain retreat at Marco Polo Resort. Perfect for two travelers seeking adventure and relaxation, this property offers breathtaking mountain views, easy access to world-class ski slopes, and indulgent amenities. Enjoy the luxury of an indoor pool and sauna, an exclusive nightclub for dancing, and helpful services such as a shared lounge area and tour desk. Relax in your comfortable room with air conditioning, a balcony/terrace for fresh mountain air, complimentary Wi-Fi, a private shower, and luxurious toiletries. Create lasting memories on an exciting journey at Marco Polo Resort. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Gudauri every 58 minutes on Agoda.com
See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Shirak Airport
197.3 km
Value for money7.8
Location rating9.0

Rooms available at Marco Polo

Superior Chalet
...
  • Room size: 249 m²/2680 ft²
  • Outdoor view
  • 1 sofa bed & 2 single beds ...
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Junior Suite
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
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Executive Suite
...
  • Room size: 89 m²/958 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
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Standard Twin Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 2 single beds
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Luxury Villa
...
  • Room size: 238 m²/2562 ft²
  • Garden view
  • 1 double bed & 1 double bed...
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Chalet
...
  • Room size: 249 m²/2680 ft²
  • Non-smoking
  • 2 king beds and 4 single be...
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Standard King
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
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Family Room
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Family Room
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
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Superior Twin Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Marco Polo provide shuttle service for getting around?

For your convenience when traveling around the city, Marco Polo provides shuttle service right where you need it making it easy for you to get to places quickly.

What types of entertainment are available at Marco Polo?

Marco Polo presents a variety of entertainment facilities which includes bowling alley, karaoke, billiards, and games room to keep you busy and entertained throughout your holiday here.

Does Marco Polo provide laundry services?

Yes! Marco Polo offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

What kinds of facilities are offered for kids at Marco Polo?

While on family trip with your loved ones, your children can also enjoy the fun in sports and recreation facilities made available at Marco Polo which include kids club and children's playground.

Are there ATM on-site at Marco Polo?

Yes! The benefits of staying at Marco Polo include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What are the property's policies for children's bedding at Marco Polo?

Marco Polo's policy concerning children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the verified guest review consensus about Marco Polo's view?

65.0% of our past customer testimonials have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Marco Polo down in the review section.

What is the typical rating that verified Business travelers' have given to Marco Polo?

Past business travelers that have stayed at this property have given Marco Polo an average rating of 8.7. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Marco Polo?

Verified couple travelers that have stayed at this property have given Marco Polo an average rating of 8.3. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the closest airport to Marco Polo?

The nearest airport to Marco Polo is Shirak Airport, 197.0 km away.

Is breakfast offered at Marco Polo?

Start your mornings right, with the buffet and continental breakfast options featured at Marco Polo.

More about Marco Polo

More about Marco Polo





Unwind and Indulge in Marco Polo's Exceptional Entertainment Facilities

At Marco Polo in Gudauri, Georgia, guests can expect a wide range of entertainment facilities that are guaranteed to keep them entertained throughout their stay. Whether you're in the mood for relaxation or excitement, this hotel has something for everyone. Indulge in a shopping spree at the on-site shops, where you can find unique souvenirs and gifts to take back home. After a day of exploring the stunning surroundings, head to the bar and enjoy a refreshing drink while taking in the breathtaking views. For those looking to dance the night away, the hotel's nightclub is the perfect spot to let loose and have a great time. If you're in need of some pampering, the massage services are sure to rejuvenate your body and mind. Unwind in the hot tub or sauna, or treat yourself to a luxurious spa treatment. For nature lovers, the hotel's garden is a tranquil oasis where you can relax and soak up the peaceful atmosphere. For some friendly competition, head to the games room where you can challenge your friends or family to a game of billiards or table tennis. If you prefer a quieter activity, the library offers a cozy space to curl up with a good book. The shared lounge/TV area is also a great place to relax and catch up on your favorite shows. For those who love to sing their hearts out, the karaoke room is the perfect place to showcase your talent. And don't forget to visit the gift/souvenir shop to take home a memento of your unforgettable stay at Marco Polo. With its exceptional range of entertainment facilities, Marco Polo ensures that every guest has a memorable and enjoyable stay.

Unleash Your Inner Athlete at Marco Polo in Gudauri

At Marco Polo in Gudauri, Georgia, sports enthusiasts will find an array of top-notch sports facilities to indulge in their favorite activities. Dive into the hotel's indoor pool and swim a few laps to kickstart your day. The fitness center is fully equipped with state-of-the-art equipment, allowing you to maintain your workout routine even while on vacation. If tennis is your game, head to the tennis courts and challenge your friends or family to a friendly match. For those who enjoy a refreshing drink after a game, the poolside bar offers a wide selection of beverages to quench your thirst. As Gudauri is renowned for its skiing opportunities, guests at Marco Polo can take advantage of the hotel's proximity to the slopes and enjoy thrilling skiing adventures. If you prefer a different kind of outdoor activity, horse riding is available nearby, allowing you to explore the picturesque surroundings in a unique way. And for some indoor fun, the hotel also features a bowling alley, perfect for some friendly competition with your travel companions. Whether you're a water lover, fitness enthusiast, tennis pro, skiing fanatic, or simply looking for some leisurely entertainment, Marco Polo in Gudauri has something to offer everyone. With its extensive range of sports facilities, you can stay active and have a memorable vacation at this exceptional hotel.

Convenience Facilities at Marco Polo: A Perfect Blend of Comfort and Efficiency

At Marco Polo in Gudauri, Georgia, convenience is the cornerstone of your stay. With a range of exceptional facilities, this hotel ensures that every guest enjoys a seamless and hassle-free experience. From the moment you step foot into the hotel, you will be greeted by a dedicated concierge who is ready to assist you with any requests or inquiries you may have. One of the standout features of Marco Polo is its laundry service, allowing you to travel light and have your clothes cleaned and pressed effortlessly. Additionally, the hotel offers room service for those seeking a cozy night in, making it easy to indulge in delicious meals without leaving the comfort of your room. For those who need to stay connected, Marco Polo provides complimentary Wi-Fi in all rooms and public areas. Whether you want to catch up on work emails or simply browse the internet, you can do so effortlessly. The hotel also offers express check-in/check-out services, ensuring a swift and efficient process. Luggage storage is available for guests who arrive early or depart late, allowing you to make the most of your time in Gudauri. To further enhance your stay, Marco Polo offers daily housekeeping, ensuring that your room is always clean and tidy. And for those who smoke, there is a designated smoking area to cater to your needs. With these exceptional convenience facilities, Marco Polo guarantees a memorable and comfortable stay for all guests.

Convenient Transport Facilities at Marco Polo in Gudauri, Georgia

At Marco Polo in Gudauri, Georgia, your journey begins with seamless airport transfer services. Whether you are arriving at Tbilisi International Airport or any other nearby airport, the hotel offers convenient and reliable transportation options to ensure a hassle-free arrival and departure. Additionally, the hotel provides a wide range of tour packages, allowing you to explore the breathtaking landscapes and cultural attractions of the region with ease. For guests traveling by car, Marco Polo offers a spacious and secure car park onsite, free of charge. This feature ensures that you can park your vehicle conveniently and enjoy peace of mind throughout your stay. If you prefer not to drive, the hotel also offers a shuttle service, allowing you to easily access nearby attractions and ski slopes. Furthermore, for those who wish to explore beyond the immediate vicinity, the hotel provides car hire services, allowing you to venture out and discover the beauty of Gudauri and its surrounding areas at your own pace. Additionally, the hotel's ticket service makes it effortless for guests to arrange tickets for various events and attractions in the area, ensuring that you can make the most of your stay in Gudauri, Georgia.





Indulge in Culinary Delights at Marco Polo's Dining Facilities

At Marco Polo in Gudauri, Georgia, guests can experience a truly exceptional dining experience. The hotel boasts a range of dining facilities that cater to every palate and preference. Start your day off right with a delicious breakfast at the breakfast buffet, where you can indulge in a variety of continental dishes to fuel your adventures in the mountains. For those who prefer a more private dining experience, room service is available, allowing you to enjoy a meal in the comfort of your own room. If you're in the mood for a unique dining experience, head to the hotel's kosher restaurant, where you can savor traditional Jewish cuisine prepared with the utmost care and attention to detail. The restaurant offers a warm and inviting atmosphere, perfect for enjoying a memorable meal with loved ones. For those who love the flavors of a barbecue, Marco Polo has BBQ facilities available for guests to use. Gather your friends and family and enjoy a fun-filled evening grilling up your favorite meats and vegetables while taking in the stunning mountain views. With daily housekeeping ensuring that the dining facilities are always clean and well-maintained, you can rest assured that your dining experience at Marco Polo will be nothing short of exceptional.

Unwind in Style at Marco Polo's Luxurious Rooms

Experience the epitome of comfort and luxury at Marco Polo in Gudauri, Georgia. With a wide range of room types to choose from, there is something to suit every traveler's needs. Indulge in the spaciousness of the Deluxe Family Room, offering 49 square meters of luxurious living space. Whether you prefer 2 Single Beds or 1 Double Bed, this room provides the perfect setting for a relaxing getaway. For those seeking even more space, the Executive Suite offers a generous 89 square meters, complete with a Bunk Bed and 2 Single Beds or 1 Double Bed. Booking your stay at Marco Polo through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare room rates and availability, making it convenient to find the perfect room for your stay. So why wait? Book your dream vacation at Marco Polo today and enjoy a luxurious stay at unbeatable prices.

Discover the Alpine Paradise of Gudauri, Georgia

Nestled amidst the breathtaking Caucasus Mountains, Gudauri is a charming alpine village in Georgia that offers a truly unique and unforgettable experience for nature lovers and adventure enthusiasts. With its stunning landscapes, powdery snow-covered slopes, and a vibrant après-ski scene, Gudauri is a haven for winter sports enthusiasts and those seeking a tranquil mountain getaway. Gudauri is renowned for its world-class ski resorts, making it a paradise for skiers and snowboarders of all levels. The resort boasts over 70 kilometers of ski slopes, ranging from gentle beginner trails to thrilling black runs, ensuring there is something for everyone. The snow conditions here are exceptional, with a long winter season that extends from December to April, offering ample opportunities for exhilarating downhill runs and off-piste adventures. Beyond skiing and snowboarding, Gudauri offers a myriad of other outdoor activities to indulge in. Explore the pristine wilderness on snowshoeing or hiking trails, take a thrilling snowmobile ride through the picturesque forests, or embark on a scenic heli-skiing adventure to experience the ultimate adrenaline rush. After an action-packed day, unwind in the cozy mountain lodges or indulge in the local cuisine at the charming restaurants and cafes dotted throughout the village. Whether you're seeking an adrenaline-fueled adventure or a peaceful retreat surrounded by nature's beauty, Gudauri is the perfect destination to escape the hustle and bustle of everyday life.

Getting to Marco Polo in Gudauri, Georgia

Welcome to Marco Polo, a charming hotel nestled in the picturesque mountain town of Gudauri, Georgia. If you're wondering how to get to this hidden gem from the nearest airports, we've got you covered. The most convenient airport to fly into is Tbilisi International Airport, located approximately 120 kilometers away from Gudauri. From the airport, you have a few options to reach Marco Polo. One option is to take a taxi, which will take around 2.5 to 3 hours depending on the traffic. This allows you to sit back, relax, and enjoy the scenic drive through the Georgian countryside. Another option is to hire a private transfer, which can be arranged in advance. This is a great choice if you prefer a hassle-free journey with a dedicated driver who will take you directly to the hotel. If you're looking for a more budget-friendly option, you can also take a combination of public transportation. From the airport, you can take a shuttle bus or a taxi to Didube Bus Station in Tbilisi. From there, you can catch a marshrutka (mini-bus) to Gudauri. The journey takes approximately 3 to 4 hours, but it's a great opportunity to experience the local culture and interact with fellow travelers. Once you arrive in Gudauri, Marco Polo is just a short walk or a quick taxi ride away. No matter which route you choose, the journey to Marco Polo in Gudauri is sure to be an adventure filled with stunning landscapes and warm Georgian hospitality. So pack your bags, book your flight, and get ready to explore this beautiful mountain retreat.









A Culinary Adventure Awaits

Step outside of Marco Polo and discover a world of culinary delights. Just a stone's throw away, you'll find the renowned Canudos Winter Bar, a cozy and vibrant restaurant that serves up delicious Georgian cuisine with a modern twist. Indulge in mouthwatering khinkali, savory khachapuri, and succulent grilled meats while enjoying the warm and inviting atmosphere. Whether you're in the mood for traditional Georgian flavors or international dishes, Canudos Winter Bar has something to satisfy every palate. With its friendly staff and lively ambiance, this restaurant is a must-visit for food enthusiasts looking to experience the best of Gudauri's dining scene.





Affordable Luxury at Marco Polo in Gudauri

Experience the perfect blend of luxury and affordability at Marco Polo in Gudauri, Georgia. With an average room price of just $153, Marco Polo offers exceptional value for money compared to the average price of a hotel room in Gudauri, which stands at $90. At Marco Polo, you can indulge in a truly memorable stay without breaking the bank. Immerse yourself in the breathtaking beauty of the surrounding mountains while enjoying top-notch amenities and impeccable service. Each room at Marco Polo is thoughtfully designed with modern comforts and stylish decor, ensuring a comfortable and relaxing retreat after a day of exploring the wonders of Gudauri. Whether you're a budget-conscious traveler or simply seeking great value, Marco Polo is the perfect choice. Book your stay today and experience the best of Gudauri without compromising on quality or price.

A Wonderful Experience with Amazing Views at Marco Polo

Marco Polo in Gudauri, Georgia offers a truly wonderful experience for its guests. Located near a smart market and several great restaurants, this hotel provides convenience and accessibility. The stunning views from the hotel are nothing short of amazing, making it the best hotel in Gudauri. Guests are also pleased with the breakfast options, finding them to be adequate. With its prime location and breathtaking views, Marco Polo is highly recommended for anyone looking for a memorable stay in Gudauri.

Exceptional Customer Ratings at Marco Polo in Gudauri, Georgia

Discover the exceptional customer ratings that make Marco Polo in Gudauri, Georgia a top choice for travelers seeking an unforgettable mountain getaway. With an impressive overall rating of 7.8, this hotel has consistently received positive feedback from guests who have experienced its warm hospitality and excellent amenities. One of the standout features of Marco Polo is its unbeatable location, earning an impressive rating of 8.7. Situated amidst the breathtaking landscapes of Gudauri, guests are treated to panoramic views of the surrounding mountains and easy access to world-class ski slopes. Whether you're a seasoned skier or a beginner looking to hit the slopes for the first time, this hotel's location ensures convenience and adventure right at your doorstep. Cleanliness is a top priority at Marco Polo, evident from its impressive rating of 8.1. Guests have consistently praised the hotel's commitment to maintaining a spotless environment, ensuring a comfortable and hygienic stay. From the pristine guest rooms to the well-maintained common areas, every corner of this hotel exudes cleanliness and attention to detail.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Russian
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Bowling alley
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hiking
  • Horseback riding
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Halal breakfast
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals

Food and dining

Breakfast options
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Kosher
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: European
  • Menu: Buffet

Location

Gudauri, Gudauri, Gudauri, Georgia, 4702

Excellent9.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until12:00
The property
  • Number of rooms 123

Reviews of Marco Polo from real guests

Provided by verified guests of

Agoda logo
8.2
  • Location score 9 out of 10 and is a high score in Gudauri
    Location9.0
  • Cleanliness score 8.6 out of 10 and is a high score in Gudauri
    Cleanliness8.6
  • Facilities score 8.3 out of 10 and is a high score in Gudauri
    Facilities8.3
  • Service score 8 out of 10 and is a high score in Gudauri
    Service8.0
  • Value for money score 7.8 out of 10 and is a high score in Gudauri
    Value for money7.8
High score for Gudauri
Rating
9+ Exceptional (23)
8-9 Excellent (8)
7-8 Very Good (9)
6-7 Good (3)
<6 Below Expectation (9)
Guest Type
Room Type
Language
Showing 52 verified guest comments
12345
10.0
Exceptional
aman from United Arab Emirates
Group
Junior Suite
Stayed 1 night in April 2024

Fantastic location surrounded by Beautiful scenery ”

The hotel's location is fantastic, surrounded by beautiful scenery, with an incredibly friendly and helpful receptionist and staff. The first impression was lovely, and everything about the hotel exceeded expectations. The rooms were clean, spacious, and stylish, and the dinner service was excellent. The food was delicious, reasonably priced, and the staff provided attentive and efficient service. The room was well-equipped and comfortable, making for a very satisfying stay. I look forward to returning for a longer visit in the future.

Reviewed April 14, 2024
9.2
Exceptional
Fadi from United Arab Emirates
Couple
Junior Suite
Stayed 3 nights in December 2022

Great hotel.. minor issues..”

I wanted to wait a few days after the stay to write this in order to truly give an unbiased feedback, so there it goes: The hotel is fantastic, lovely reception area and staff at front desk are super supportive and helpful. The junior suite we had was well sized, and the view was to die for. The only downfall of the room is the pillows, they are just not comfortable.. The hotel is packed with facilities that we didn’t know about, such as the bar lounge on ground floor and the bar/club on first floor.. we only found them by chance when we asked the reception about the music we could hear from our balcony.. such a shame cause the place was empty and all it needed was for the hotel to actually inform the guests about it 😂. When it comes to the only restaurant in the hotel, great food on breakfast and Ala cart. Fantastic service and everything was always so good until our last meal when I discovered we were being shortchanged.. I suspected it before but never bothered to check the receipt.. final night I found that they took off 10 lari off of the change.. which is sad and annoying considering I always leave tips and it’s always way more than such a silly amount.. didn’t want to make a big deal out of such a silly thing, but it stayed with me.. I do strongly recommend the hotel to anyone traveling, it’s a lovely place.. just bring your own pillow and pay in card not cash 🥳

Reviewed December 31, 2022
8.4
Excellent
Katarzyna from United Arab Emirates
Group
Junior Suite
Stayed 5 nights in February 2022

Family Skiing Holiday”

Our family with 2 kids stayed for a week in this hotel and were very happy with it generally. Location is excelent, right next to ski lift. However it is a chair lift and if you are a learner skiier you will probably be needing to take taxi to nearby town for gondola ride. Its not a masisve issue as taxis are outside and take 7 minutes, but it is a little but of a husstle. Hotel ski rental is great and right on uour doorstep, also ski passoffice is right outsode. Rooms are beautiful, bright and perfect for families. There is little issue with layout but that's a small matter. Hotel facilities are plentiful although I think it should be free for guests to use. The ski boot room is operated by only one rather grumpy person who openes and closes the locker, which is rather frustrating when you try to leave for your skiing lesson and need to wait for one man to run around the room shouting only I can open or close the locker , I think it's not great system and it is not helpful at all as I have had my locker opened by him to let other guest store their ski equipment. You are led to believe it is secure and can potentially store your valuables in there and knowing that it can be opened without even checking if its yours doesn't make any sense!! Stuff in hotel is trying to be helpful but I found a language barrier caused us a massive issue when ordering meals, or trying to get some stuff to our room. Breakfast is great and only issue is the eggs which are either hard bolied or powdered egg omlet pre prepared , now I found it very strange that I was charged additional for asking about soft bolied egg! How strange when you have tons of stuff on offer and only really want 1 soft bolied egg and it causes big fuss !!! I'm not massive on pickled fish or lots of meat for breakfast, but something so simple as boiled egg shouldn't cause such a havoc and at the end to have to pay additional, after paying for breakfast already! Restaurant in the evening is lovely and food de

Reviewed February 18, 2022
8.4
Excellent
Therese from United Arab Emirates
Group
Stayed 3 nights in August 2021

Summer Ski Resort Stay 3 night stay ”

They location was beautiful. We were surprised to find a series of ski lifts operational which started right in Marco Polo’s backyard. This was a wonderful experience and treat. We took the seat lifts up to a level and then hiked about on hills on the mountain. Further gondola-type cable cars took us about 3000m above sea level where we could see snow on the Caucasus mountains. A disappointment for us was that while the hotel accepted 3 adults booked into one room the 3rd bed was not comfortable for an adult. Breakfasts were adequate. Staff tried hard to accommodate patrons but language difficulties are challenging at times.

Reviewed August 12, 2021
6.8
Good
ANTARIKSHA from United Arab Emirates
Couple
Standard Twin Room
Stayed 1 night in September 2023

Hospitality is very bad. No ventilation system in bathroom”

My stay at Marco Polo Hotel in Gudauri left much to be desired. The hospitality was disappointingly subpar, with a lack of warmth and attentiveness from the staff. It felt like a missed opportunity to create a welcoming atmosphere. Adding to the discomfort was the absence of a ventilation system in the bathroom, which is a basic necessity for any hotel. The lack of proper ventilation made the bathroom experience less than pleasant and contributed to an overall sense of dissatisfaction with the stay. While the hotel's location and other amenities might have their merits, the shortcomings in hospitality and the absence of a bathroom ventilation system significantly impacted the overall experience. Hopefully, these issues can be addressed to enhance the quality of stay for future guests.

Reviewed October 09, 2023
12345

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