Marco Polo Hotel - Tawau
Marco Polo Hotel - Tawau
Marco Polo Hotel - Tawau
Marco Polo Hotel - Tawau
Marco Polo Hotel - Tawau
Marco Polo Hotel - Tawau
Marco Polo Hotel - Tawau
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7.8

Very good
4.8% this month
/10
(1,628 reviews)See what guests said
Highly rated by guests – 83% would recommend
Housekeeping29
Breakfast16
Car Park10
See map

8.5

Excellent

Location rating score

Excellent location
Nearby landmarks
Parkwell Superstore 150 m
Fruit market 280 m
Pasar Tanjung 440 m
cyclist lane 600 m
Taman Persisiran Tawau 640 m
Dataran Padang Bandar Tawau 680 m
memorial park 760 m
Hospital Tawau 880 m
Gaya Park 1.7 km
Fuji Park community area 2.3 km
Free Wi-Fi

Marco Polo Hotel - Tawau

Jalan Clinic, P.O.Box 1003, Tawau, Tawau, Malaysia, 91008 - See map
Attention

This property is in high demand!

11 travelers have booked today.

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Tawau every 20 minutes on Agoda.com
Value for money7.9
Distance to city center0 KM
Location rating8.5
Nearest airportTawau Airport (TWU)
Distance to airport26.3 km

Rooms available at Marco Polo Hotel - Tawau

Executive Suite
...
  • Room size: 15 m²/161 ft²
  • City view
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Deluxe Double Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
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Standard Twin Room
...
  • Room size: 12 m²/129 ft²
  • City view
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Presidential Suite
...
  • Room size: 16 m²/172 ft²
  • City view
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Deluxe Double or Twin Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
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Standard Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 double bed or 2 single be...
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Executive Suite
...
  • Room size: 49 m²/527 ft²
  • Shower
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Deluxe Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 double bed or 2 single be...
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Executive Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Presidential Suite
...
  • Room size: 53 m²/570 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Marco Polo Hotel - Tawau?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Marco Polo Hotel - Tawau?

Self-parking is conveniently available at the hotel.

Is breakfast offered at Marco Polo Hotel - Tawau?

Wake up to a great buffet breakfast at Marco Polo Hotel - Tawau. There's an additional charge of 5 MYR for adults and 5 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Marco Polo Hotel - Tawau?

Marco Polo Hotel - Tawau features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Marco Polo Hotel - Tawau?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Marco Polo Hotel - Tawau. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Marco Polo Hotel - Tawau?

On-site venues and convenient event services make Marco Polo Hotel - Tawau an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Marco Polo Hotel - Tawau?

Marco Polo Hotel - Tawau does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Marco Polo Hotel - Tawau?

Travel by air is easy with Tawau Airport only 26.2 km away from Marco Polo Hotel - Tawau.

What restaurants are nearby Marco Polo Hotel - Tawau?

Restaurants including Tawau Citi Cafe, Kedai Kopi Yum Yum and Olive Bistro are popular in Marco Polo Hotel - Tawau’s neighborhood which is known as Tawau.

What popular shopping places are close to Marco Polo Hotel - Tawau?

Shopping options in Marco Polo Hotel - Tawau’s Tawau neighborhood include Pasar Tanjung.

What are popular attractions near Marco Polo Hotel - Tawau?

Marco Polo Hotel - Tawau’s location in the Tawau neighborhood makes it close to famous attractions including cyclist lane, Taman Persisiran Tawau and Dataran Padang Bandar Tawau.

What popular natural sightseeing spots are close to Marco Polo Hotel - Tawau?

Marco Polo Hotel - Tawau’s nearby natural sights include The Fat Hill, Mount Andrassy and Tawau Hills National Park located in the same Tawau area.

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Explore the neighborhood

What people love about Marco Polo Hotel - Tawau

  • 10.0

    Exceptional
    Staff 

    "Friendly staff and good location."

    ADI

    |

    December 24, 2019

  • 9.6

    Exceptional

    "Definitely will stay here again."

    Razif

    |

    January 11, 2021

  • 10.0

    Exceptional

    "Im very satisfied stayimg here."

    Rayner

    |

    December 6, 2020

Overall rating:

7.8

Very good
1,628 reviews
Cleanliness
7.6
Facilities
7.0
Location
8.5
Read all reviews >
What travelers say they love:
Overall a pleasant stay at the hotel .
Shian from Malaysia
Group
More about Marco Polo Hotel - Tawau

More about Marco Polo Hotel - Tawau

Designed for both business and leisure travel, Marco Polo Hotel - Tawau is ideally situated in Bandar Tawau; one of the city's most popular locales. The hotel is not too far from the city center: just 0 KM away, and it normally takes about 35 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Tawau hotel. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The hotel features 150 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel's garden are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Tawau, make Marco Polo Hotel - Tawau your home away from home.

Show less
Amenities and facilities
Very good
Facilities

7.0

Most talked about facilities

Breakfast

62 mentions

Housekeeping

25 mentions

Food & Dining

19 mentions

Internet

6 mentions

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden

Dining, drinking, and snacking

  • Restaurant [halal]

Services and conveniences

  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed

Available in all rooms

  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Non-smoking
  • Private bathroom
  • Seating area
  • Slippers
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Location
Jalan Clinic, P.O.Box 1003, Tawau, Tawau, Malaysia, 91008
Excellent
Location

8.5

Airports

  • Tawau Airport (TWU)
    26.3 km

Hospital or clinic

  • Hospital Tawau
    880 m

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee45 MYR
  • Distance from city center0 KM
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)5 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 150
  • Room voltage220
  • Year property opened1985
Property announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Reviews of Marco Polo Hotel - Tawau from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.6
Facilities7.0
Location8.5
Room comfort and quality7.1
Service8.2
Value for money7.9
High score for Tawau
Rating
9+ Exceptional (139)
8-9 Excellent (83)
7-8 Very Good (169)
6-7 Good (67)
<6 Below Expectation (135)
Time of the year
Mar - May (141)
Jun - Aug (128)
Sep - Nov (148)
Dec - Feb (176)
Don't miss out!Users are booking a place in Tawau every 20 minutes on Agoda.com
All guests (1,628)
All languages

Show reviews that mention 

Showing 593 verified guest comments
12345
8.4
Excellent
Suzana from Singapore
Family with young children
Stayed 12 nights in June 2019

Excellent”

Been staying at marco polo couple of times. Knew most of the staffs and even pakciks security. Been very helpful whenever i needed any assistance. The best part abt this place, very convenient to go to the bandar which the building itself in the region. Spacious and safe car park. Each time i visit Tawau will definitely stay at Marco Polo. Good Job guys!

Reviewed June 29, 2019

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10.0
Exceptional
Rachel from New Zealand
Solo traveler
Stayed 1 night in September 2017

Exceptional”

I really enjoyed staying here. Thank you lovely staff of Marco Polo hotel tawau : )

Reviewed October 02, 2017

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7.2
Very good
Daryl from Hong Kong SAR, China
Solo traveler
Stayed 1 night in May 2017

Dated But Functional”

This place looks and feels like it should be haunted. The muted interior colors and 70s era wood paneling give off a really eerie vibe. But based on my short stay, this place is NOT plagued with spirits and worth a stop over should you ever find yourself in Tawau. I wouldn't stay more than a day or two though, not because of this place per se but because there's absolutely nothing to do in Tawau proper. Marco Polo is perfect for a quick stopover before moving on to other more interesting parts of Borneo. Staff is friendly and the rooms, though they be anachronistic in appearance, are clean, spacious, and do the trick.

Reviewed May 08, 2017

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7.2
Very good
Afendy from Malaysia
Solo traveler
Stayed 2 nights in December 2019

Old Hotel but Good Hospitality”

Basically Marco Polo is an a very old hotel - as if it is forgotten by the time. The amenities are so old and dated back to the 80's. The room smells and not a nice place to stay to relax throughout the day. The hotel location is really strategic, located nearby the city centre. If you're bringing your car, the parking lot is provided however the parking area is too dark and seems dangerous for a lone traveler. The good side of the hotel is the staff. Yes, the staff is really helpful and friendly towards you. I really appreciate their hospitality which is really hard to get even in the 4-stars hotel. I hope Marco Polo can improvise their amenities and rooms to a modern type hotel. The place is waiting to run down and it's a waste for such a great hotel to be neglected to such condition.

Reviewed December 18, 2019

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7.6
Very good
Abdullah from Malaysia
Couple
Stayed 2 nights in July 2019

Very good”

Tq, for you to give an opinion about Marco Polo Hotel and Hotel policy Because if any room booking as I booked previously...it's not follow what I need......it's defend to the hotel Policy E.g I book 2 Double bed , they Standard single queen bed.........so hopefully in future I suggest the hotel policy is follow the client needed. Tqvm

Reviewed July 31, 2019

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10.0
Exceptional
mohammad from Malaysia
Solo traveler
Stayed 1 night in February 2019

easy to go around tawau town..”

old hotel.. but you get almost everything here.. easy access to town area.. near food stall and restaurant.. 7e just few steps behind.. staff are so nice..from guard to front counter.. really didn’t expect that from a small old hotel in tawau..

Reviewed February 16, 2019

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8.0
Excellent
Flora from Malaysia
Business traveler
Stayed 1 night in August 2014

Above expectation”

Clean, decent, safe

After reading multiple comments which are negative (e.g. Old hotel, not maintained etc) and having a low expectation, I must say that what I saw and experienced was above my expectation, i would give marco polo higher than 6.9.

Reviewed August 24, 2014

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10.0
Exceptional
Sarah from Malaysia
Family with young children
Stayed 2 nights in January 2017

Best hotel”

Best for stay n good service...tq marco polo hotel...

Reviewed January 31, 2017

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8.8
Excellent
Chunyi from China
Family with young children
Stayed 1 night in July 2017

Excellent”

this is my second stay in this hotel. i believe it's my best choice in Tawau. it's nearby the fruit market, seafood restuarant street and a big supermarket. the staffs are very nice and helpful here. the buffet is very value for money.

Reviewed August 03, 2017

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9.6
Exceptional
sapri from Malaysia
Family with young children
Stayed 1 night in December 2019

Good Location with fair price, ”

Location is in the heart of Tawau, thats a big point for me, but im quite suprise they still used old tv that have a size like a box, i cant connect my apple Tv since it has no HDMI port. But still ok though, have a good night sleep and bath tub

Reviewed December 29, 2019

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9.6
Exceptional
Nur from Malaysia
Family with young children
Stayed 2 nights in February 2019

Exceptional”

this is our forth time here ..the room is cozy..didnt feel dusty even it has carpet.. the aircond is easy to adjust not like some other hotels.. has adequate space to put the luggage & kids to move around .. the condition in toilet is acceptable with the old design.. the breakfast is moderate with same variety of food. the food for room service is quite tasty with reasonable price. overall, it is value for money.

Reviewed February 05, 2019

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9.6
Exceptional
NURAZNAH from Malaysia
Family with young children
Stayed 2 nights in January 2018

My favorite stay at Tawau”

Always being in first nominated and selected hotel when me and family going back to Tawau..

Reviewed June 13, 2018

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10.0
Exceptional
Nuraina from Malaysia
Group
Stayed 1 night in December 2017

Great staff”

My favourite hotel in Tawau. The staff are friendly and very helpful everytime.

Reviewed December 19, 2017

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9.2
Exceptional
Mohd from Malaysia
Business traveler
Deluxe Double Room
Stayed 2 nights in April 2019

Great Location”

Excellent location. One of the oldest hotel in Tawau. Simple faciities.

Reviewed May 14, 2019

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10.0
Exceptional
SIEW from Malaysia
Family with young children
Stayed 1 night in August 2018

Always stay this hotel”

Never change my mind if I overnight at Tawau! The staff AMAZING FRIENDLY! The breakfast it's simple but delicious!

Reviewed March 18, 2019

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9.6
Exceptional
Ariana from Malaysia
Business traveler
Stayed 1 night in August 2017

love to stay here”

always my first choice of hotel if i stay at tawau..

Reviewed March 20, 2018

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10.0
Exceptional
Rayner from Malaysia
Solo traveler
Deluxe Double Room
Stayed 2 nights in December 2020

Very comformt”

Oldies but still good. Im very satisfied stayimg here. Next time will stay here again if going to tawau again.

Reviewed December 06, 2020

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5.2
Awang from Malaysia
Solo traveler
Deluxe Double Room
Stayed 3 nights in July 2017

need improvedment on wifi on the room tv need to replace rubber mat not in place thier put the rubbe”

breasfast food very poor cool tea and coffee police body guarded very rude they whisspering "go home" front desk calling house keep personnel during doing cleaning in my room. asking if there is something privacy finding. so bad not inought socket outlet in the room please build new marco polo hotel in the tawau.lighting blinking in my room old model tv should be LCD TV at night very noisy from next room please consider sound prove material no seafood at restaurent when i oder food please see other new hotel any compare what you have other wise marco polo will close pay me for all my good advise

Reviewed July 20, 2017

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9.2
Exceptional
ZAMRI from Malaysia
Solo traveler
Stayed 1 night in October 2019

Great Service from the staff”

Room condition a little bit old style one but still nice and comfortable. The main thing here is the service by all their staff especially the receptionists and the cafe staff, just to be honest its one of the best I have ever had. They are all exceeded or maybe beyond expectation in terms of their service on willing to help each of your need. The hotel I believe not 5star (based on the hotel condition) but all the staff have 5star service in their head. I can’t really remember the two guys at the reception counter, but seriously bro you two are superb. Thanks for making my day.

Reviewed November 07, 2019

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8.8
Excellent
Syahiskandar from Malaysia
Couple
Stayed 1 night in July 2018

Classic with soul!”

The moment u steps in this hotel, it likes bringing you back to the 80’s.... my room was in the executive floor, you need to use the small key to unlock the lift to be able the lift to bring you up to 5th floor. The executive lounge, nothing there... might as well u stay in ur room. The room itself quite spacious. I like the idea of wooden blind to replace the curtain. The air conditioner works well, the bathroom with bathtubs & toilet bowl works well... however for those who having allergic rhinitis might sneeze all d way bcoz of the smell of d old carpet! Otherwise i love the room, the decoration, the furniture definitely make u like ‘back to the future’! The staff are really helpful, i manage to extend my stay till 2pm without any extra charge. Location wise, its in the middle of the town. I didn’t have my bfast, so i cant really comment on the food!

Reviewed August 01, 2018

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