This property is in high demand!
Last booked 3 hours ago | 5 travelers are looking at this property right now
"Okay location and nice rooms."
November 15, 2018
680 meters to public transportation
Free Wi-Fi in all rooms!
Last booked 3 hours ago | 5 travelers are looking at this property right now
|Value for money||8.6|
|Distance to city center||5.5 km|
|Nearest airport||Ninoy Aquino International Airport (MNL)|
|Distance to airport||10.2 km|
"Hotel is nice, clean and has very accommodating staff."
September 28, 2018
"All the hotel staff is very accommodating."
December 26, 2018
"The lounge and the bar is very nice to reminisce with their kind of selections for music."
December 26, 2018
"Great hotel, nice location accessible to all, staff are acco..."
January 8, 2019
Stay at the Marco Polo Ortigas Manila and treat your loved ones to an indulgent and unforgettable holiday. The rooms here overlook the city, giving you picturesque views of Manila. The property is near Asian Development Bank, Robinsons Galleria, Rockwell Center, SM Megamall, and University of Asia & The Pacific. Whether it's a bar or restaurants on-site, it has a variety of dining and snacking choices. With safety deposit boxes, a convenience store, an infirmary, shops, and a currency exchange, the Marco Polo Ortigas Manila has an assortment of convenient features to make your stay more comfortable. It offers various facilities for guests to make use of throughout their stay, such as a golf course, a fitness center, a sauna, an indoor swimming pool, and a spa. The Marco Polo Ortigas Manila features family rooms, providing adequate space for your whole family to have a good time together. With a kids club, it offers traveling parents a fun-filled and entertaining childcare resource. If you want to spend your day relaxing and unwinding, get a massage nearby. With guided tours available, the property is a great spot to stay to learn about your surroundings and see everything you can while you're here.
The Marco Polo Ortigas Manila provides free Wi-Fi in all rooms, as well as Wi-Fi in common areas, enabling you to easily stay connected to your friends and family back home without splashing out on foreign data charges. From luggage storage to daily housekeeping, this property offers useful services for guests to take advantage of during their stay. It provides a doorman for a pleasant and friendly welcome. It has a front desk that's open at all hours, so there will always be someone around to assist you with any queries. It permits pets, so you don't have to deal with the stress of finding a pet sitter.
The Marco Polo Ortigas Manila offers a range of transport options, such as airport transfers, car rentals, and shuttle services. Ortigas MRT Station is 710 m away and Shaw Boulevard MRT Station is 1.2 km away. The nearest airports are Ninoy Aquino International Airport (MNL) and Clark International Airport (CRK), which are 9.6 km and 85.6 km away. The Marco Polo Ortigas Manila offers check-in from 02:00 PM and check-out until 12:00 PM. This property provides express and 24-hour check in and check out, allowing you to conveniently choose the service that best suits you.
"Clean hotel, friendly and helpful staff, spacious room and b..."
November 26, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
They will make you feel well taken cared of”
I was impressed from the conceirge offering to help us with our bags to little things in breakfast like offering to get hotcake for the kids. The amenities are also well spaced and maintained. I really loved my stay there. A bit on the expensive spectrum but it well compensated with consistent service.
Dear Ms. Mhay, Thank you for sharing your kind words with us from your stay. We look forward to welcoming you back to the Marco Polo Ortigas Manila so that you may experience more of our exemplary service and outstanding facilities. Sincerely, Frank Reichenbach General Manager
I think it’s not a good idea to have long queues upon check-in. One of your first customer touch-points just spoiled your first impression. Check out was the same. The unpleasant experience was offset by the cleanliness, friendly staff and facilities.
Dear Lawrence, We appreciate the time you shared with us in posting your feedback from your recent stay. In regards to your comments, we apologies for the inconvenience you experienced during your visit. There are indeed periods of high-occupancy that lead to significant increase in guest volume during check-in and check-out. Nevertheless, I will share your comments with our team to allow us to further develop this service moving forward. Sincerely, Frank Reichenbach General Manager Marco Polo Ortigas Manila
It was OK”
Average for a 5-star. I'm better off with Shangri-La or Solaire which are both excellent! Knowing that they have Forbes Award, this was a disappointment as I expected more from this hotel. I am not saying it was bad, but comparing my experience with other 5-star hotels, it was not at par.
Dear Van, We appreciate the time you shared with us from your stay last December 2018. I am noting your comments with great concern, and hope you can get in touch with us once again to share more details about your experience at the Marco Polo Ortigas Manila. Your feedback is invaluable to us as we continue to develop our service. Sincerely, Frank Reichenbach General Manager
Kudos to these people! Ezra (F.O.) Abdula and another guy (Housekeeping) Ian/KC/Shania - Cucina We were upgraded to a bigger room cos we checked in earlier and apparently our booked room hasn’t been prepared for check in yet. Room was HUGE! Complete toiletries. Lighting was perfect. Nice city view (36th floor) Breakfast buffet spread could’ve been improved, probably more choices but overall it was good. Excellent Customer Service! They made sure requests are taken care of. Follow up calls are constant to reassure immediate action.
Dear Shirley, Thank you for sharing your review with us from your recent stay at the Marco Polo Ortigas Manila. We are humbled by your kind words about the level of service extended to you by our associates and look forward to welcoming you back to the hotel. Sincerely, Frank Reichenbach General Manager
staff was very friendly and helpful”
Great hotel with very good location. Rooms are excellent clean, spacious with very comfortable bed, nice bathroom and a spectacular view. Food was delicious with great selection. Staff are very friendly, helpful, accommodating and highly skilled. I will definitely go back again.
Dear Tareq, Thank you for sharing your feedback and rating with us from your most recent visit. I am very pleased to read your comments from such a delightful experience with us at the Marco Polo Ortigas Manila. I look forward to welcoming you to the hotel again very soon. Sincerely, Frank Reichenbach General Manager
It's a luxurious and spacious hotel. Room with a great view of the skyline of Metro Manila. Though we check-in near the elevator, the room is surprisingly quiet. Limited breakfast choices for people looking for variety. They should showcase Filipino seasonal fruits in their daily breakfast buffet. Other than that, It is a memorable stay. We will still come back here for our staycation.
Dear Vicente, Thank you for sharing your rating and feedback with us from your most recent stay. We are pleased to read that you had a delightful visit and look forward to your soonest return. Sincerely, Frank Reichenbach General Manager Marco Polo Ortigas Manila
The Best in Ortigas”
This hotel is always first class from Arrival to departure no matter the length of stay. All facilities are top range, Great food choices and the staff are always courteous and extremely helpful.Its my place of choice always and the personal touches on special occasions always make you feel more than welcome.
Dear Anthony, Thank you for sharing your feedback with us from your recent stay. We are humbled by the kind words you shared with us, especially your remarks on the excellent service extended to you by our associates. I look forward to welcoming you back to the Marco Polo Ortigas Manila very soon. Sincerely, Frank Reichenbach General Manager
Brilliant Hotel in Ortigas, best Breakfast I've ever seen in a 5 star hotel”
There is a reason why this hotel is a 5 star property. Brilliant spacious king room, with great views of Manila (I was staying on the 39th floor), huge bathroom with a nice shower and bath. The buffet breakfast is one of (if not) the best I've ever had in a 5 star hotel with so many choices. The service was impeccable from the security to the front office staff to the staff in the spa/gym area. The hotel also has a rooftop bar on the 45th floor which is excellent too. I would most definitely recommend this hotel if you plan on staying in Ortigas. 10/10!
Dear Wes, Thank you for sharing your feedback with us. I am pleased to read that you had a delightful experience during your most recent visit to the Marco Polo Ortigas Manila and look forward to your soonest return. Sincerely, Frank Reichenbach General Manager
World Class Hotel and Food”
This was my first time to Manila, and after staying in Marco Polo in Cebu, I was not disappointed in anyway with Marco polo Manila. I very classy hotel, best rooms, beds, showers and the food is world class. I also loved the top floor entertainment, Judith Banal and Powerplay a class act, befitting the the whole experience of staying at Marco Polo.
Dear Rodger, Thank you for sharing your kind feedback and rating with us from your most recent stay. I am very pleased to read that you had such a delightful time at the Marco Polo Ortigas Manila and look forward to your soonest return. Sincerely, Frank Reichenbach General Manager
It was a very excellent choice. From a very smooth arrival until to our quick and easy check-out. All staffs are highly skilled. Very state of the art facilities. Well maintained, very clean and very comfortable. I already have a reservation on November for our month long anniversary celebration. Muy muy excelente!
Dear John, Thank you for sharing your feedback with us. I am very glad to read that we are already part of your plans as far out as your next anniversary. We look forward to welcoming you back to the Marco Polo Ortigas Manila. Sincerely, Frank Reichenbach General Manager
Good but quite disappointed (don't stay here if younare celebrating something)”
This is not our first time to book a hotel room to celebrate our anniversary. We really have a high expectation this, since Marco Polo is a 5 star hotel. My partner and I can't help but compare our past experiences during our stay to other 3-4 star rating hotels. The ambience, accommodation, facilities and of course the room itself are very nice. We just think that the hotel is lacking in customer focus. I can't explain it further, but we felt more love in other hotels during our stay with them. Not to mention the "other" perks we received since we are celebrating our anniversary with them, like they gave us a cake, snack, greetings or even a letter coming from the management. Those are highly appreciated. But in Marco Polo we received none, aside from their daily greetings. Yes I have indicated that we will be celebrating our anniversary during the booking. Yes, it's not one of the hotel's "obligation" to the customer. But I'm quite disappointed since the occasion turned into proposal, in which I hoped that time that we should have had a cake or whatever.
Dear Mika, We appreciate the time you have shared with us in posting your feedback from your most recent stay. Our associates make it a point to take all available opportunities in making our guests' visit more meaningful and delightful in line with their requests. We hope to discuss more details of your visit with us through our Guest Service Centre. I look forward to hearing from you again at your earliest convenience. Sincerely, Frank Reichenbach General Manager
Good hotel but no parking”
We really enjoyed the room as well as the free breakfast. Unfortunately there was no available parking space in the hotel so we have to park (and pay) in another establishment. Had to go out in the middle of the night so I won’t be charged with overnight parking. Hope they can improve on this one.
Dear George, We appreciate the feedback you shared with us from your recent stay. Our team is unable to guarantee parking spaces, especially during periods of high occupancy. However, our valet team and Concierge are able to offer guests assistance in securing parking near the hotel. We will nevertheless take your feedback into consideration as we develop more methods to make your next visit more convenient. Sincerely, Frank Reichenbach General Manager
The best in the metro!”
It's our second time to stay at this hotel and the first time with our 9-month old daughter. Despite the heavy volume of people for the holidays, we still had a lovely experience!! The rooms and bathrooms are fantastic, along with the amazing service from all the staff. The crib/ bassinet provided in our room even had the softest mattress for our baby <3 Although they could still improve on their breakfast buffet spread, we cannot wait to book our next stay with them! :)
Dear Cha, Thank you for sharing your feedback with us from your family's stay during the holidays. I am glad to read that you had a memorable and delightful experience in the hotel. We look forward to welcoming you back to the Marco Polo Ortigas Manila very soon. Sincerely, Frank Reichenbach General Manager
It was my first time to stay at Marco Polo Ortigas, and I must say, it will not be my last. We had a great time! All the hotel staff is very accommodating. The lounge and the bar is very nice to reminisce with their kind of selections for music. The room is perfectly clean and I love the the scent that they use, very relaxing. Food is also great! Thank you Marco Polo for making our stay a memorable one. ❤️
Dear Pamela, Thank you for sharing your five-star rating with us. I am pleased to read that you had such a wonderful experience while at the Marco Polo Ortigas Manila for the holidays. We look forward to welcoming you back very soon. Sincerely, Frank Reichenbach General Manager
My kids loved their overnight stay. They said, among the hotels we've been to, this is one of the hotels they would love to go back to. Room was really nice and clean. My other daughter said she had a good night sleep because the bed was so comfortable.
Dear Raquel, Thank you for sharing your kind feedback with us from your recent stay. I am glad to read that you and your family had a delightful time at the Marco Polo Ortigas Manila. We look forward to welcoming you back soon to enjoy more of our facilities and service. Sincerely yours, Frank Reichenbach General Manager
First Class everything”
The Marco Polo staff are all verfy helpful and friendly so you feel relaxed and comfortable everywhere in the hotel. The gym and spa are great, the club level is fantastic, and the Vu has live music, good drinks, and great views. There are malls across the street (Metrowalk) and 3 blocks away (Robinsons) that everything you need and lots of restaurants and bars within walking distance. Excellent value.
Dear Scott, Thank you for sharing your feedback with us. I am pleased to read that you had a great time at the Marco Polo Ortigas Manila. Do visit us again soon! Sincerely, Frank Reichenbach General Manager
one of the best in ortigas”
clean and impeccable rooms, heated indoor pool and great hospitality of the staff, near Robinson’s Galleria. Breakfast choices are somewhat limited, and there was a minor glitch when I accidentally booked a room for one,they were charging us for the extra breakfast but it was already paid during check-in. other than that, we had a great stay. we’ll definitely come back. 😊
Dear Rhea, We appreciate the feedback you shared with us from your recent stay. I am glad to read you had a great time staying with us and i am noting your concern you raised. Rest assured your comments will be part of our consideration as we continue to develop our services moving forward. Yours sincerely, Frank Reichenbach General Manager
5 Star all the way”
I’ve stayed in plenty of hotels across metro Manila area and hands down Marco Polo is the best overall. Only marked down 1 star for location and facility since the first floor lobby has a smelly sewer type odor that seems to linger but I’m just nit picking. The actual check in lobby is on 18th floor I think but regardless, the moment you get to the check in lobby their customer service is top notch. I’m very big and impressed on the minor details hotels place on customer experience and care. You even get a curtesy call during your stay from the lobby just to check to see how your stay is going and if you need anything else. That kind of detail really does stand out and separates a hotel from the rest. Staff, Rm service food, cleanliness, and most importantly the room was 5 star worthy. Rooms are crisp and clean, no odd odor. Worth the price. If your trip takes your go Ortigas area, no other hotel compares, only marked down for location because if you have any business or trip that takes your south of Pasig, good luck ! traffic will eat your alive. So if feeling like a Statycation and Pampering yourself to a 5 star experience that won’t break your bank on a non peak season time, and or if in Pasig area... no other place can compare to Marco Polo
Dear Charles, We appreciate your feedback and are noting your comments regarding the scent at the ground level. Thank you for sharing your observations about our courteous service, especially when our guests are welcomed at our Sky Lobby on Level 24. We hope to welcome you back to the hotel soon so that you may experience the developments to our facilities. Yours sincerely, Frank Reichenbach General Manager
best hotel in the city”
I can say that by far this is my favorite place for R&R. The room rates are of reasonable price & you'll surely enjoy the city lights at night. Get a higher floor to appreciate it. We keep coming back to Marco Polo!
Dear Aubrey, Thank you for sharing your review with us. We appreciate your feedback and trust that you had a great experience. We look forward to welcoming you back soon! Yours sincerely, Frank Reichenbach General Manager
Staycationed here for the holidays to escape the busy beaches and it was worth it. The best breakfast buffet there is and the facilities are outstanding. It is definitely value for the price, loved our stay here.
Dear John, Warm greetings from Marco Polo Ortigas Manila. Thank you for sharing with us your kind feedback. We trust that your most recent stay has been both convenient and delightful. We look forward to your soonest return. Yours sincerely, Frank Reichenbach General Manager
Marco Polo Ortigas Manila