Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Hotel
See all 6 photos
10.0
Exceptional

"Good food, excellent service and clean rooms."

Peter

|

March 9, 2018

Grand Deluxe Mountain View Marco Polo Plaza Cebu Hotel
Grand Deluxe Mountain View
See all 6 photos
Lobby Marco Polo Plaza Cebu Hotel
Lobby
See all 6 photos
Lobby Marco Polo Plaza Cebu Hotel
Lobby
See all 6 photos
Swimming pool [outdoor] Marco Polo Plaza Cebu Hotel
Swimming pool [outdoor]
See all 6 photos
See map Marco Polo Plaza Cebu Hotel
See map
Very good
Location
7.7
See all 6 photos Marco Polo Plaza Cebu Hotel
See all 6 photos
Removed from saved list
What guests are saying:
Great value for money.
Juha from Finland
Couple
Getting taxi was very slow.. had to rent hotel transportation in order to get to ferry in time.
Porter from United States
Couple
Good food, excellent service, friendly staff and clean rooms.
Jan from United States
Solo traveler
I love to come back here and enjoy the view overlooking the city. The breakfast buffet is very good with a variety of delicious foods.
Phillip from Philippines
Family with young children
Staff are courteous, helpful & accommodating.
Joel from Philippines
Family with teens
As a family we loved staying here! It was worth every cent. Breakfast Buffet was the best I’ve been too! Definitely recommend Marco Polo.
Mataniu from New Zealand
Family with teens
Good place and worthy
mijin from South Korea
Business traveler
you get what the hotel committed to serve.
Gloria from Philippines
Business traveler

Marco Polo Plaza Cebu Hotel

Very good location
- 2.54 kilometers from city center
- What's nearby?
Excellent
From 4023 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.8
Recommended by 93% of guests
Value for money8.5
Distance to city center3. Km
Location rating7.7
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport9.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Select your room
8.7
Excellent
Room comfort & quality
This property is in high demand!Booked 18 times since yesterday | 22 travelers are looking at this property right now
Continental Club Room
Continental Club Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Room Mountain View
Deluxe Room Mountain View
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Mountain View
Grand Deluxe Mountain View
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Grand Deluxe Sea View
Grand Deluxe Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Deluxe Room Sea View
Deluxe Room Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Room
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
Enter dates to see prices
Double Or Twin Grand Deluxe
Double Or Twin Grand Deluxe
...
  • Balcony/terrace
  • Kitchenette
Enter dates to see prices
Deluxe**
Deluxe**
...
  • Bathtub
Enter dates to see prices
Twin Grand Deluxe
Twin Grand Deluxe
...
  • Bathtub
Enter dates to see prices
Deluxe Mountain View Twin
Deluxe Mountain View Twin
...
  • Bathtub
Enter dates to see prices
Have a question for Marco Polo Plaza Cebu Hotel?

What people love about the property

  • 8.8
    Excellent

    "The place is wonderful, food is good."

    Ruselle

    |

    April 4, 2018

  • 8.8
    Excellent

    "Marco Polo is a good city hotel with a nice european style."

    Johannes

    |

    April 7, 2018

  • 10.0
    Exceptional

    "Very nice And clean hotel"

    Edna

    |

    March 26, 2017

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Marco Polo Plaza Cebu Hotel

More about Marco Polo Plaza Cebu Hotel

9.6
Exceptional

"The food was fantastic and the staff extremely friendly."

Nicholas

|

October 31, 2017

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Filipino cuisine
Filipino cuisine
Simply J's Cafe & Restaurant
2.3 km Filipino, Italian
Muvanz Pocherohan and Seafood
3.0 km Filipino, Seafood
American cuisine
American cuisine
blu bar and grill
50 m American, Bar
Brique Modern Kitchen
1.3 km American, Asian, Filipino
Bigby's Cafe
1.4 km American, Contemporary
Asian cuisine
Asian cuisine
Cafe Marco
90 m Asian, Chinese, Filipino
The Outpost
190 m Asian, Filipino
Manggahan
870 m Asian, Filipino

What they offer

9.6
Exceptional

"All the staff are courteous and helpful."

RAMON

|

December 8, 2016

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (4023)Booking.com Reviews (991)
8.5
/
10
Cleanliness8.8
Facilities8.7
Location7.7
Room comfort and quality8.7
Service8.8
Value for money8.5
Provided by verified guests of Agoda
All languages
All guests (4023)
All room types

Show reviews that mention 

Showing 3291 verified guest comments
12345
8.8
Excellent
Daniel from United States
Couple
Deluxe Room Mountain View
Stayed 6 nights in January 2019
Exceptional hotel - but restaurant pricing obscene”
Had an absolutely wonderful stay here. The hotel itself is a little bit dated, however, it is truly a high-class establishment. The staff is the most friendly I've ever experienced anywhere in the world and quite professional as well. My only gripe is the restaurant/room service pricing, which is absurdly high. They do have some good items on the menu, but had some mistakes in the room service, which considering the price I'd expect to be flawless.
Reviewed January 18, 2019
10.0
Exceptional
venus from Philippines
Group
Deluxe Room Mountain View
Stayed 1 night in January 2019
Good Food”
We stayed there for a day. The check in / check out was hassle free. They even accommodated our request. So many food choices in their buffet breakfast. The pool was clean and the staff was very accommodating. I will definitely go back and bring my family there
Reviewed January 18, 2019
10.0
Exceptional
Florence from United States
Couple
Deluxe Room Mountain View
Stayed 3 nights in January 2019
Another Return Visit/Stay at Marco Polo”
The place is always appealing, friendly, very respectful staff, and amenities like shuttle to the shopping malls. A pleasant surprise was in my room from the manager welcoming me back to the hotel- just loved that! Had the morning buffet with variety of food to select from. Will be back again soon.
Reviewed January 14, 2019
Dear Florence, Thank you for your wonderful review. We are so pleased to hear you enjoyed another stay with us here. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and soon and continue to pamper you anew. Warm regards, Brian Connelly General Manager
Responded January 19, 2019
Marco Polo Plaza Cebu Hotel
6.4
Good
Kristine from Philippines
Family with teens
Deluxe with View Twin Beds
Stayed 1 night in December 2018
good business hotel”
good for a few days stay,was hoping for more frequent shuttle schedule to malls,the pool could be heated and there was no exhaust fan inside the CR. For the pros: food was ok,staff was great,beds were comfy but rooms a little bit small and no sound proofing,you can hear conversations on the hallway.
Reviewed January 07, 2019
Dear Kristine, Thank you for your review and feedback in regards to your recent stay with us. We have currently daily 3 complimentary shuttle busses available for the convenience of our guests either to Ayala mall or SM mall with the schedule posted in the lobby and each guest room and taxis and grab are easily available from the lobby as well to the malls in Cebu. We do offer as well a car transfer service which can be also easily booked for your convenience on your next stay. We are happy to inform you that our new rooms will be having great sound proofing and we hope that you will be able to visit us again once those are ready for sale. Best regards, Brian Connelly General Manager
Responded January 18, 2019
Marco Polo Plaza Cebu Hotel
10.0
Exceptional
Gina from Philippines
Group
Deluxe Room Mountain View
Stayed 1 night in December 2018
My Next Home”
I’ve always been satisfied every time i stay at this hotel...early check in when i arrive...a basket of fruits and they go out of their way to make you feel special with their unparalleled service...when I returned i had this sense of expectation of the kind of service I experienced before and it always amazes me...it may be consistently the same but it always warms your heart beyond words. :)
Reviewed December 20, 2018
Dear Gina, Wow, what an amazing review. On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your great review and rating. We are very happy to see that you keep on enjoying staying with us and that we are able to warm your heard over and over again. At Marco Polo we are committed to providing you wonderful experiences and thank you for choosing to stay with us. It will be a great pleasure to welcoming you back again soon and in the meantime we are wishing you a Merry Christmas and a happy, prosperous New Year 2019. Warm regards, Brian Connelly General Manager
Responded December 23, 2018
Marco Polo Plaza Cebu Hotel
8.0
Excellent
claes from Sweden
Family with young children
Deluxe Room Mountain View
Stayed 3 nights in December 2018
Very good”
Dated room, with a showerhead that fell down on my feet a few time. Cheap and horrible chardonnay wine served during happy hour (Im an ex F&B Manager n Inflight Service Director). There are many cheap AND good chardonnay, even easy to find in Philippines. These wines could maybe been used as vinegar. Nice attentive staff and a very good breakfast. Tuna dish at the poolbar was very nice. Nice relaxing place, but lots of Xmas parties now, which is understandable. Thanks :)
Reviewed December 17, 2018
Dear Claes, Thank you so much for your kind review and your compliments in regards to our team members and we apologize for the inconvenience with your shower handle. We hope our new rooms will be ready soon and hopefully we can book you into one on your next stay. We are wishing you as well a Merry Christmas and a happy, prosperous New Year 2019. Best regards, Brian Connelly General Manager
Responded December 23, 2018
Marco Polo Plaza Cebu Hotel
9.2
Exceptional
Rocky from United States
Couple
Deluxe Room Mountain View
Stayed 1 night in December 2018
Christmas Party”
We stayed the night on 11 Dec to attend the Cebu Expat Dinner. Check in went smoothly without too much trouble. They did ask for a 2,000 peso cash deposit, most hotels charge 1,000. The room was nice and the A/C sure felt cool. Bathroom was clean and all appliances worked well. Beds were a little stiff on mattress but overall comfortable. Room was quiet. TV only offered Asia and CNN for English news, but because they only sign up for Sky Cable FNN is not even offered. The dinner and breakfast buffets were excellent. Large variety of foods to choose from. They do not label gluten free foods so I had to continue to ask the cook about ingredients. Large swimming pool, but very shallow. No diving anywhere. Small gym with one walking machine and there skiing machines. Several weight machines/benches and free weights. I tried jogging outside. steep roads and a lot of traffic makes it hard.
Reviewed December 15, 2018
Dear Rocky, Thank you for taking time to share your feedback with us here . The Marco Polo Plaza Hotel remains the premier hotel of Cebu with a team which is committed to providing the highest level of service in all areas for our valued guests. We are happy to see you had a great stay and we hope to welcome you back during the next Cebu Expat Dinner. By then our second running machine should be back again as well to provide you more comfort jogging in our gym, as indeed the roads are not the ideal place for it. Best regards, Brian Connelly General Manager
Responded December 17, 2018
Marco Polo Plaza Cebu Hotel
10.0
Exceptional
Gina from Philippines
Family with young children
Deluxe Room Mountain View
Stayed 1 night in November 2018
Beautiful stay”
I had a fruit basket and a personal note to welcome me back again...a simple act of gesture that made my stay beautiful..plus the awesome service that you get in every corner whether it’s housekeeping that you bumped into or at cafe marco, the lounge or el viento...beautiful would still be an understatement.
Reviewed December 02, 2018
Dear Gina, Wow, what to say - on behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your great review and your beautiful, kind feedback. We are very happy to see that you enjoyed your stay with us again -and thank you for all the compliments about the service . As you know at Marco Polo we are committed to providing you wonderful experiences and we truly want to thank you for choosing to stay with us. It will be a great pleasure to welcoming you back again soon. Warm regards, Brian Connelly General Manager
Responded December 15, 2018
Marco Polo Plaza Cebu Hotel
8.0
Excellent
Choong from Malaysia
Solo traveler
Deluxe Room Mountain View
Stayed 5 nights in November 2018
Transportation ”
The hotel maybe can provide transportation to restaurant nearby as walking alone at night is quiet dangerous. Charged a small fees and as guest I don’t mind to pay. Taxi driver said is too near to send us.
Reviewed November 26, 2018
Dear Choong, Thank you so much for staying with us and your kind review and rating. We truly appreciate as well your feedback and we will discuss internally - I hope the team have informed you as well about the complimentary shuttle busses which are available to go to Ayala and SM Mall. We hope we will be able to welcome you soon again at Cebu's finest. Best regards, Brian Connelly General Manager
Responded December 15, 2018
Marco Polo Plaza Cebu Hotel
8.8
Excellent
Graham from United States
Couple
Deluxe Room Mountain View
Stayed 1 night in November 2018
Much improved ”
Buffet breakfast is superb. Staff attention is much improved. Manager was not quite so attentive after a lovely smiling welcome to us. We had a better experience this time round until we received our room. I wanted to give a 5/5 but we were offered an upgrade from manager Grace but then found our Deluxe room was simply changed to a Twin room and not a sea facing room as offered. This was very bad taking in mind it was our wedding anniversary and we could not even sleep together. Not so happy. The breakfast was the only saviour. Why can we not have a problem free stay here ? Otherwise such a nice hotel...
Reviewed November 07, 2018
Dear Graham, Thank you so much for staying with us and sharing with us your experience here at Cebu finest. We are happy to hear that you truly enjoy our extensive breakfast buffet, however sorry to hear as well that the room we have given you was not as expected. We truly hope that your next stay with us will simple be perfect and we are looking forward to welcome you back hopefully soon again. Warm regards, Brian Connelly General Manager
Responded December 16, 2018
Marco Polo Plaza Cebu Hotel
9.2
Exceptional
Mariane from Philippines
Family with young children
Deluxe Room Mountain View
Stayed 2 nights in October 2018
Superb 3-day stay! ”
Got a good deal here in Agoda for our Cebu vacation. We love everything about the hotel except that its proximity to most of the malls and attractions is little far. Although it is close to some like Sirao Garden, Tops, Temple of Leah but we didnt have the time to go here. We spent good time in the hotel, just chilling inside the room and grabbing some food within the hotel restaurants. I think the only thing I wish they had is a toilet bidet.
Reviewed November 01, 2018
Dear Mariane, Tank you for taking time to share your feedback and the great rating. The Marco Polo Plaza Hotel remains the premier hotel of Cebu. We remain committed to providing the highest level of service in all areas for our valued guests and we are delighted to see you had a good time with us here. We hope to see you again soon! Our warmest regards, Brian Connelly General Manager
Responded December 16, 2018
Marco Polo Plaza Cebu Hotel
9.6
Exceptional
MIKA from Japan
Group
Deluxe Room Mountain View
Stayed 1 night in October 2018
high quality service and good stay ”
here hill top is clean air and nice view. if i am tired for travelling hotel is always prepared warm welcoming and perfect facilitys. i oder with bath tub in room. it was good while always stayed in aircon room. helpful relaxing. i love all animaty here and perfect dry cleaning too!! i oder evening long dress in this time they are perfectly made up my dress fixed time. it was great help. thank you!
Reviewed October 31, 2018
Dear Mika, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Warm regards, Brian Connelly General Manager
Responded December 16, 2018
Marco Polo Plaza Cebu Hotel
9.6
Exceptional
MIKA from Japan
Solo traveler
Deluxe Room Mountain View
Stayed 1 night in October 2018
Great value and frendly staff, good for relaxing”
here marco polo plaza is warm welcoming and always nice facility and service. animaty quality, towel is nice, decorating nicely in room. and very secure in hotel. pool and restaurant also good. i love breakfast and tea lounge here very much. definitely i will book again in my vacation
Reviewed October 31, 2018
Dear Mika, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Warm regards, Brian Connelly General Manager
Responded December 16, 2018
Marco Polo Plaza Cebu Hotel
9.6
Exceptional
MIKA from Japan
Solo traveler
Deluxe Room Mountain View
Stayed 1 night in October 2018
good facility and frendly staff, very nice air and view.”
here is my best stay always while in cebu. hill top and little distance from mall but here is easy to call taxi and 3times 8n day shuttle bus to go famous mall for free. pool is always clean with great view and here i can oder drinks and foods from terrace restaurant. gym and massage everything need is here. and here famous top loof bar is very nice view. here staff is actually great. korean, chinese, japanese philippino speakers always welcoming. i definitely stay next year too!
Reviewed October 31, 2018
Dear Mika, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Our warmest regards, Brian Connelly General Manager
Responded December 13, 2018
Marco Polo Plaza Cebu Hotel
9.2
Exceptional
MIKA from Japan
Solo traveler
Deluxe Room Mountain View
Stayed 1 night in October 2018
good stay good facility !”
i always choose my visiting cebu is best marco polo! staff are all nice and good facility, clean, and nice view and vety fresh air. little far from downtown but its okay here around have cafe, salon, massage, and bar. we can enjoyed all the time with best services here !
Reviewed October 24, 2018
Dear MIKA, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay once more in our hotel property and finding time to write a quick review about your recent stay. The straight to the point descriptions you shared serve as fine reference to those looking for the same quality of hotel stay experience. We are delighted to know that we have given you a good home in Cebu. Warm regards and we are truly excited to see you all again on your next trip to Cebu, Philippines! Sincerely, Brian Connelly General Manager
Responded October 30, 2018
Marco Polo Plaza Cebu Hotel
10.0
Exceptional
Richard from Australia
Couple
Deluxe Room Mountain View
Stayed 1 night in December 2018
Recent Xmas eve stay at Marcopolo, 2018 ”
Our book in time was a little lengthy, however we must remember this is probably the busiest time of year, all staff were wonderful and polite,. The buffet dinner and breakfast at The Marcopolo is excellent, the Best I’ve seen in Cebu, Thank you ,.
Reviewed December 26, 2018
Dear Richard, We are thrilled to receive such an amazing review - thank you for taking your time to share your experience with us. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth and professional service and we appreciate your fantastic feedback in regards to our buffet and breakfast. We will be looking forward to welcome you soon again and wishing you in the meantime a Happy New Year 2019. Warm regards, Brian Connelly General Manager
Responded December 28, 2018
Marco Polo Plaza Cebu Hotel
10.0
Exceptional
David from Australia
Family with young children
Deluxe Room Mountain View
Stayed 4 nights in December 2018
Wonderful experience.”
We stayed in the hotel for a holiday and from the moment we arrived we were treated with the utmost courtesy and helpfulness from the staff. We came with our 2 year old daughter and were offered a room with twin beds but chose a room with a king size bed which was big enough for all of us as our daughter didn't like to sleep alone. The room was nice and big with plenty of space and the facilities provided were very good. The breakfast was excellent with all tastes covered and we also chose to have all our other meals in our room as it was more relaxing with the small child. The food was excellent and the menu had a good selection and the service staff were wonderful. The pool area was fantastic and our daughter never wanted to leave and staff attention was excellent with food and drinks available from the poolside restaurant. One small inconvenience was the fact that the children's play area was only open on weekends and holidays. The free shuttle to the malls was also great.
Reviewed December 22, 2018
Dear David, We are thrilled to receive such an amazing review - thank you for taking your time to share your experience with us. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth and professional service and we appreciate your fantastic feedback in regards to the room, team members, pool as well as food and beverage served. We truly hope we can welcome you back again soon and in the meantime we are wishing you and your family " Merry Christmas and a Happy New Year " Warm regards, Brian Connelly General Manager
Responded December 23, 2018
Marco Polo Plaza Cebu Hotel
9.2
Exceptional
Aurora from United States
Couple
Deluxe Room Mountain View
Stayed 3 nights in January 2019
Exceptional”
Air conditioning is too cold in most areas. The pool area and outside dining in pent house are good. Did not use other food facilities as to cold.
Reviewed January 12, 2019
Dear Aurora, Thank you for your great rating and kind feedback. Most of Asian countries keep their AC low in order to avoid damp smell due to high humidity and with the current raining season/winter ongoing, it can actually be a bit chili during the evenings as outside temperatures are down as well. Our public areas are usually kept on 22 degree but your room can be adjusted to any temperature you like. We are sorry to hear that you did not use other facilities but rest assured most areas are temperature controlled and please do not hesitate to approach our team members to help you feel more comfortable and adjust the temperature or advising you a restaurant seat which is out of AC reach. We hope we can welcome you soon again here for another enjoyable dining experience at our Blu restaurant. Best regards, Brian Connelly General Manager
Responded January 18, 2019
Marco Polo Plaza Cebu Hotel
10.0
Exceptional
Michael from United States
Couple
Luxury Room - Mountain View
Stayed 2 nights in January 2019
great hotel”
Great staff ,Great service would do it again awsom Buffett
Reviewed January 11, 2019
Dear Michael, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your great review and rating. We are very happy to see that you enjoyed your stay with us and thank your for your praise in regards to service, staff and the buffet. Rest assured that we will share your feedback with the team on your behalf. Best regards, Brian Connelly General Manager
Responded January 18, 2019
Marco Polo Plaza Cebu Hotel
10.0
Exceptional
Aldwin from Philippines
Couple
Deluxe Room Sea View
Stayed 2 nights in September 2018
LOVE IT”
love the stay here. will certainly visit and stay again. love the restaurants
Reviewed January 06, 2019
Dear Aldwin, Thank you so much for your great rating, review and the compliments. It's a pleasure to see that your truly enjoyed being with us and we will be looking forward to welcome you back again. Best regards, Brian Connelly General Manager
Responded January 07, 2019
Marco Polo Plaza Cebu Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Marco Polo Plaza Cebu Hotel
|Excellent 8.5
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Very good location
  • Taoist Temple