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Excellent8.2
Based on 805 reviews
81% would recommend to a friend
Marco Polo Shenzhen Hotel
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Lobby
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8.2 Excellent guest rating
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"Large room and bathroom. Varieties of breakfast. very good c..."

PARADAThailand
Interior view
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8.6 Excellent location
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8.6Location
  • 300 m to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Limited Time Offer - Superior Double or Twin Room
...
  • 27 m²
  • Shower and bath
  • 2 single beds or 1 king bed
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Continental Club
...
  • City view
  • 42 m²
  • 1 king bed
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Superior With Wifi
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  • City view
  • 27 m²
  • 2 semi double beds or 1 que...
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Deluxe Suite
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  • City view
  • 70 m²
  • 1 king bed
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Superior Weekend Deal
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  • City view
  • 32 m²
  • 2 semi double beds or 1 que...
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Deluxe with Wi-Fi
...
  • City view
  • 33 m²
  • 2 semi double beds or 1 que...
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Nearest essentials

Airports
  • 27 km
  • Shenzhen International Airport (SZX)
  • 28 km
  • Hong Kong International Airport (HKG)
Public transportation
  • 300 m
  • Futian Metro Station
  • 300 m
  • Shopping Park MTR Station
Hospital or clinic
  • 250 m
  • Viva-Dental
Pharmacy
  • 850 m
  • Nep-Star Drug Store
Convenience store
  • 700 m
  • 7 Eleven
Cash withdrawal
  • 200 m
  • ATM

More about Marco Polo Shenzhen Hotel

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Verified traveler reviews

Agoda Reviews (805)
Booking.com Reviews (707)

6.5

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Excellent
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.6
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 7.8
Excellent
  • Cleanliness 8.4
  • Facilities 8.3
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.8
Excellent
  • Cleanliness 8.5
  • Facilities 7.9
  • Location 8.6
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.8
Excellent
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.1
  • Service 8.1
  • Value for money 7.7
Excellent
  • Cleanliness 8.2
  • Facilities 6.7
  • Location 9.2
  • Room comfort and quality 8.6
  • Service 8.1
  • Value for money 7.8
Excellent
  • Cleanliness 8.4
  • Facilities 7.4
  • Location 9.0
  • Room comfort and quality 8.6
  • Service 8.7
  • Value for money 8.2
Excellent
  • Cleanliness 9.2
  • Facilities 7.0
  • Location 9.4
  • Room comfort and quality 9.2
  • Service 9.0
  • Value for money 8.8
Provided by verified guests of Agoda
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  • Superior With Wifi
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Showing 716 verified written reviews
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10.0
PARADA from Thailand
Business traveler
Deluxe with Wi-Fi
Stayed 2 nights in May 2017
Perfect”
Large room and bathroom. Varieties of breakfast. very good concierge service. Near CBD.
Reviewed July 10, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
Responded July 11, 2017
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Marco Polo Shenzhen Hotel
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7.6
George from New Zealand
Couple
Superior With Wifi
Stayed 5 nights in June 2017
Reception needs more English speaking staff”
Hotel is nice but staff needs to improve communication. Hotel caters for international travelers; hence, hotel needs to invest in communication training for staff.
Reviewed June 24, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We will push for improvements. We hope to welcome you back very soon.
Responded June 28, 2017
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Marco Polo Shenzhen Hotel
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6.4
Stephen from United States
Business traveler
Continental Club
Stayed 1 night in June 2017
Decent Hotel”
No issues - food in Exec Lounge was rather limited and of average quality. Not the best nor worst I've ever had. Nothing memorable.
Reviewed June 19, 2017
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6.0
Douglas from United States
Couple
Superior With Wifi
Stayed 1 night in April 2017
Nice location, nice room, staff OK except room service staff, lousy attitude.”
We tried to order some foods for later supper around 11:12pm, when we called up the room service, we first start speaking English, unfortunately, the room service female staff can't understood what we are talking, immediately, I changed to Mandarin speaking. When we start ordering the fried rice, she since have NO idea what we are talking about, we repeated the order several times, but she still cannot understood, she later past the telephone to another lady staff, when we repeated our order, this lady constantly saying, " What?" in Mandarin, we continue and repeated the order four times, and
Reviewed May 05, 2017
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10.0
ANIL from India
Couple
Deluxe Suite
Stayed 1 night in February 2017
Excellent Staff”
I would like to thank the most wonderful staff of this hotel for making us special day....more special and beautiful....loved their service. Location is very good
Reviewed April 25, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
Responded July 13, 2017
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Marco Polo Shenzhen Hotel
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10.0
Bonnie from United States
Business traveler
Superior With Wifi
Stayed 8 nights in April 2017
Great Hotel!!!”
Marco Polo was close to shops, restaurants and bars. I could also walk to the convention center where I was working for the week. The hotel is very nice. It was cleaned and the rooms were very nice. The staff was excellent and spoke enough English that we were able to communicate fairly well. I would definitely stay here again.
Reviewed April 23, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
Responded July 13, 2017
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Marco Polo Shenzhen Hotel
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9.6
houynay from Cambodia
Couple
Superior With Wifi
Stayed 1 night in April 2017
It's good place to stay ”
Nice service , nice room
Reviewed April 18, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
Responded July 13, 2017
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Marco Polo Shenzhen Hotel
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6.4
DAVID from United Kingdom
Couple
Deluxe with Wi-Fi
Stayed 2 nights in April 2017
Toilet does not work, impersonal counter staff, disruptive cleaner”
Toilet did not flush - had to use public toilets downstairs when i woke up Impersonal counter staff - no smile, not welcoming, did not care about their customers. Disruptive cleaner - Someone else ordered an iPhone charger and the lady knocked on our door disrupting me (she could not read the room number on her clipboard).
Reviewed April 18, 2017
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6.4
CHENG from China
Couple
Superior With Wifi
Stayed 1 night in September 2016
Hotel is a bit old”
Price is cheap in this area, but the hotel is seriously ran down and needs some renovation.
Reviewed April 10, 2017
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10.0
Meng from Taiwan
Business traveler
Stayed 2 nights in March 2017
Good hotel ”
Nice one
Reviewed March 31, 2017
Thank you very much for staying at Marco Polo Shenzhen and taking time to give us your feedback. We hope to welcome you back very soon.
Responded June 28, 2017
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Marco Polo Shenzhen Hotel
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