Find Hotels in Marina Del Rey, United States

I tried to book this hotel via the Hilton website and it told me the hotel was not available. I then was able to book through Priceline. When I got to hotel, I was informed that I would not be able to receive Hilton points since the room was booked through Priceline, despite the fact that it was only available via Priceline. Then, there were issues with my registration. Eventually, I was given keys to the room, but once I got to the room, the keys didnt work. I went back to the desk and was told the manager had to do something to my reservation and until then, the keys would not work. Needing to meet co-workers for dinner, I decided to just put my bags in the car and try again later. After a few hours, I went back to hotel and was able to get into room, but it was not what I am accustom to at a Hilton hotel. I realize the hotel is under renovation, but if the systems are not able to keep up, you are better just closing and getting the work done rather than have a potential repeat customer be unimpressed, which is the case with me. There are plenty of good choices nearby. Just offering the opinion since you asked, thank you.

My family stayed at Hilton Garden Inn MDR the night before we left Los Angeles and it was nicely situated near the Airport, along with MDR and Venice Beach. Hotel was nice, staff were friendly and professional. When my family had unloaded our luggage from the car, we were told that our room was a short distance from the entrance. When I told her that we had already unloaded our stuff, she then helped to change my room to one which was nearer. This was quite unexpected and very much appreciated. The breakfast was also excellent! One small bummer was that we weren't told that we had to pay for parking during check-in. Nonetheless it was probably unavoidable anyway.