Excellent 8.2
Based on 6094 reviews

Verified traveler reviews

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based on 6094 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.6
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Azmi from Brunei Darussalam
Stayed one night in September 2013
It was wonderful.
Hotel was good. Centrally located to shopping areas and restaurants.
Reviewed May 11, 2014

Abrizah from Malaysia
Family with young children
Deluxe Double or Twin
Stayed one night in April 2014
Fast wifi, breakfast, location
Great hotel. Convenient. Great breakfast. Complimentary wifi is fast.
Reviewed May 10, 2014

Adelyn from Singapore
Deluxe Double or Twin
Stayed one night in April 2014
So-so stay, will not return to this hotel..
Centrally located
Overall stay was just normal. Rated 5 star but I didn't feel the service was a 5 star hotel service. Staff was not very attentive and friendly. Doesn't make us feel welcome. Cleanliness and comfort level was okay. Only good thing is that it's centrally located - near cityhall. Given a choice, I probably won't choose this place as my staycation option.
Reviewed May 08, 2014

vudhichai from Thailand
Business traveler
Executive Deluxe
Stayed 3 nights in April 2014
a bit dated hotel
Location and room size were the only two things positive.
Hotel itself is quite old and rooms have not been upgraded with modern conveniences one would expect from a luxury hotel.
Reviewed May 07, 2014

Lee from United Kingdom
Deluxe Double or Twin
Stayed 2 nights in April 2014
Great location, friendly & helpful staff
Location, staff, facilities
Reviewed May 07, 2014

Sim from Singapore
Deluxe Room
Stayed 3 nights in May 2014
nothing special & horrible front dest staff
central location, central location, central location.
the front desk staff was very rude!!! i was casually asking if they expected their guest to stand at the counter and wait 15mins while they check the guest in. and her answer was, "have you been waiting 15mins?" worst thing is that when i asked her what was the name of the road infront of the hotel, she said she didnt know. wow...really? no welcome drink and they really dont make you feel welcomed. internet in the room (wifi) was 1 bar only and always getting disconnected. room service menu for late night was so limited and so expensive. the room was infested with flies...small little flies....omg! totally bad experience. 1st and last time i will stay there.
Reviewed May 06, 2014

Kok from Singapore
Executive Deluxe Double or Twin
Stayed one night in May 2014
cosy and comfortable
views, location and free internet
Good but car park access is confusing
Reviewed May 05, 2014

ermila from Indonesia
Family with young children
Deluxe Room
Stayed 5 nights in August 2013
reasonable price for 5 star hotel
great loacation, easy access to public transport and larga room size
it was reasonable price for a 5 star hotel with good size room great location to shopping areas and easy access to public transport. however the hotel is fairly old.
Reviewed May 05, 2014

JOANNE from Singapore
Atrium Suite
Stayed one night in April 2014
superb breakfast and facilities
wifi, breakfast, spacious room
ideal location for couples
Reviewed May 05, 2014

Hian from Singapore
Deluxe Room
Stayed one night in March 2014
Old fixture in the room
Tranquil surrounding, great location and great bar
Generally comfortable. However, I think it's about time for the hotel to change the fixture in the hotel rooms.
Reviewed May 03, 2014


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