Excellent 8.2
Based on 6091 reviews

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Excellent



based on 6091 reviews
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 7.7
  • Food and dining 7.6
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Cara from Singapore
Couples
Deluxe Room
Stayed one night in May 2013
Luxurious
The service, the location and the large comfortable room.
Reviewed May 21, 2013
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Kota from Japan
Business travelers
Deluxe Room
Stayed one night in May 2013
Fancy lobby, standard rooms.
Size of accommodations, friendly staff, good location.
Reviewed May 21, 2013
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Susan from United Kingdom
Couples
Deluxe Room
Stayed one night in May 2013
Great shopping nearby
Shopping, accessibility, position
We stayed in Singapore for one day after a holiday to the Maldives. I wanted to experience Singapore shopping and following online investigations I hoped this hotel would be close to shops. And it was. The hotel sits atop a shopping complex linked to a number of other shopping malls by a maze of underground walkways. Plenty of quality shopping, just what I was hoping for. Plenty of jaw-dropping architecture viewable from our hotel window. The hotel itself is impressive and the room service was fast and tasty. We took a taxi to and from the airport - around S$25 from the airport and S$20 to the airport. For those flying into Singapore - the airport is an experience in itself - large, spacious, really quick service.
Reviewed May 21, 2013
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Liang from Taiwan
Couples
Deluxe Room
Stayed 3 nights in May 2013
Big and clean
Room, big bathroom and nice design
The room is big and clean the only thing I don't satisfy is they charge for wifi access, other than that, no complain
Reviewed May 20, 2013
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francis from Hong Kong
Business travelers
Deluxe Room
Stayed 2 nights in May 2013
Poor service for a so called Five star hotel
Difficult to name 3 things good about the hotel as there's not really anything outstanding.
Reviewed May 20, 2013
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MAK from Hong Kong
Business travelers
Deluxe Room
Stayed 3 nights in May 2013
Good Location and clean room
located in city area with easy access to mrt, walking distance to sands and connected to shopping mall
The staff is polite but not friendly(robot service?)
Reviewed May 20, 2013
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Deepak from India
Couples
Deluxe Room
Stayed 3 nights in April 2013
A Comfortable and Friendly Hotel
Nice central city location, near to the Marinay bay and all main shopping locations. Really comfortable and big room. International cuisine.
They stay was really comfortable and enjoyable. The facilities were international level with all the cuisines available.
Reviewed May 19, 2013
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Patrick from Singapore
Couples
Deluxe Room
Stayed one night in March 2013
Comfortable
Location and price
Please change the bathtub to a bigger one. Without the rough rubber mat.
Reviewed May 19, 2013
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Maheswari from India
Business travelers
Deluxe Room
Stayed 2 nights in May 2013
Good, comfortable and pleasant stay
Clean, friendly and well organized
It was good. I lost something very expensive in the hotel. The hotel found it very easily without any issues. I Appreciate their prompt service.
Reviewed May 17, 2013
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Elizabeth from New Zealand
Solo travelers
Deluxe Room
Stayed 6 nights in May 2013
Convenient location for conference venue
Location, pool and sights
The stay at the hotel was convenient and comfortable although for a five star hotel, it really needs a makeover. It can be very noisy at night due to the design of the atrium and the fact that there is no double glazing.
Reviewed May 17, 2013
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