Excellent 8.2
Based on 6094 reviews

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Excellent



based on 6094 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.6
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Chui from Singapore
Families with older children
Deluxe Double or Twin
Stayed one night in March 2016
Staycation
Repeat visit. Good
Reviewed March 23, 2016
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Ong from Singapore
Families with young children
Deluxe Double or Twin
Stayed 2 nights in March 2016
Big room, staffs performance were very good
location, bed room, comfort
Everything is awesome!
Reviewed March 23, 2016
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eng from Singapore
Families with young children
Deluxe Double or Twin
Stayed one night in March 2016
birthday reat for mother
comfort homely friendly
excellent
Reviewed March 22, 2016
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Fery from Indonesia
Families with young children
Deluxe Double or Twin
Stayed 2 nights in March 2016
Nice hotel
Very nice hotel to stay with friendly staffs. The location is excellent with nearby shopping malls and attractions. We stayed in the room with city view looking out at the padang and old parliament house. Breakfast was served with excellent food at their Aquamarine restaurants. Highly Recommended.
Reviewed March 21, 2016
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Kam from Singapore
Families with young children
Deluxe Double or Twin
Stayed one night in March 2016
Stay with family
Location, quick check in and reasonable breakfast spread
Customer service at front counter is good but can definitely be improved. Snack not consumed by me was initially being charged during check out, although it was waived off eventually but verification of seperate charges in hotel can be further improved. Overall experience still good but really need to improve further to maintain 5-star rating
Reviewed March 21, 2016
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Suet from Singapore
Families with young children
Stayed one night in March 2016
Good service
Good service
Reviewed March 20, 2016
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Caled from Singapore
Families with young children
Deluxe Double or Twin
Stayed one night in March 2016
Staycation
Excellent customer service.
Reviewed March 20, 2016
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Murniyati from Singapore
Families with young children
Deluxe Double or Twin
Stayed one night in March 2016
Last minute staycation
location
The deluxe room is very dated. We have previously stayed at other room categories... such as Premier, Club Room and Suite. While these categories have been updated nicely, the deluxe room have not been updated at all. Swimming pool was on the small side. Please indicate the deep end of the pool more clearly. The drop from 0.8m to 2m was sudden.
Reviewed March 20, 2016
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Chithra from Malaysia
Business travelers
Premier
Stayed 2 nights in March 2016
great location, clean room, fantastic service
service staff were on point. food (the little that i had at the hotel) was exellent, comfy beds
Reviewed March 17, 2016
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Sharmila from Singapore
Families with young children
Stayed 2 nights in March 2016
Excellent staycation
Everything was perfect that we extended our stay. Only complain was the king sized bed was more like a queen size. A bit of a squeeze n they seemed short handed on staff at reception. Otherwise, wonderful!!
Reviewed March 16, 2016
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