Excellent 8.2
Based on 6094 reviews

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Excellent



based on 6094 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 7.7
  • Food and dining 7.6
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Che from Singapore
Couple
Stayed one night in December 2015
Value for money
Convenient to shpg Malls, easy access to city & strategically located
Stay was wonderful. But the restaurant need improvements, ie delay in filling up food & choice of breakfast solely on English breakfast with one one or two Chinese dish. Should also look into Asian cuisine like Nasi Lemak etc. Other than that it's rated good.
Reviewed December 30, 2015
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Mohammad from Singapore
Couple
Stayed one night in December 2015
1 night staycation
Location, Hotel Staffs,
Reviewed December 30, 2015
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Stanley from Singapore
Solo traveler
Stayed one night in December 2015
Staycation
Nil
2days1 night
Reviewed December 30, 2015
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Seow from Singapore
Family with young children
Atrium Suite
Stayed 2 nights in December 2015
Wonderful Staycation
Food / Service / Location
It was a wonderful staycation for Christmas Celebration.
Reviewed December 30, 2015
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CHEE from Singapore
Couple
Stayed one night in December 2015
Still as good.
Central Location, Clean & Spacious Room
Hotel location is great, easily get to anywhere you want. Hotel room is clean & spacious, good room service dining. However hotel breakfast standard has dip a little, hope to see improvement next time.
Reviewed December 29, 2015
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Se from South Korea
Family with young children
Deluxe Room
Stayed 2 nights in December 2015
Stinky carpet, old furniture
Reception service, location
Stinky carpet was so terrible. The hotel should have updated its facilities in order to maintain five star grade.
Reviewed December 29, 2015
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Arisman from Indonesia
Family with young children
Executive Deluxe
Stayed 4 nights in December 2015
My prefered hotel in Singapore
Location close to MRT, not too busy neighborhood. Large room, best value for money. Good food, and good services.
Excellent.
Reviewed December 29, 2015
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Remus from Philippines
Family with young children
Stayed one night in December 2015
good food, nice location, but old rooms
location, food, location
it was ok, the staff at the front desk were nice, but the staff at the concierge could be better with their focus and urgency.the front desk had my luggage brought up and said it'll be with me within 10 mins, but it's been 15 mins and no bag yet. when i was about to go down to get it, I see the bell staff at the corridor - with my bag- having a chat and watching a video on another staff's phone. The rooms could be newer with renewed bathroom design - looks old for a 5-star Singapore hotel - and the carpets could be refreshed.
Reviewed December 29, 2015
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Chia from Singapore
Family with young children
Stayed one night in December 2015
Good but noisy
Value, location and cleanliness
Everything was good and cannot complain, except for the sound proofing could be better, as we can heard quite clearly when people are talking outside
Reviewed December 29, 2015
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GOH from Malaysia
Couple
Deluxe Room
Stayed one night in December 2015
Nice room
The service is good, nice room decoration and clean environment.
Reviewed December 28, 2015
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