Marina Tower Waikiki

Marina Tower Waikiki

1700 Ala Moana Blvd, Waikiki, Oahu Hawaii, United States, 96815
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Partial Ocean View Marina Tower Waikiki
Partial Ocean View
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    Lobby Marina Tower Waikiki
    Lobby Marina Tower Waikiki
    Interior view Marina Tower Waikiki
    Sea View Marina Tower Waikiki
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     Marina Tower Waikiki

    Guest reviews

    5.4
    Review score
    /10
    (231 reviews)See what guests said
    6.0
    Review score

    "Well, if you are imagining a hotel with front desk and hospi..."

    Gaurav

    -

    July 24, 2018

    Property highlights

    • 530 meters to the beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    Very good
    Location
    7.3
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • Eaton Square Shopping Plaza310 m
  • Hawaiian Convention Center390 m
  • Duke Kahanamoku Lagoon480 m
  • Hawaii Convention Center540 m
  • Kahanamoku Beach590 m
  • McCully Shopping Center710 m
  • Ala Moana Shopping Center710 m
  • Magic Island740 m
  • Ainahau Triangle780 m
  • Ala Wai Golf Course830 m
  • Value for money5.3
    Distance to city center0.2 Miles
    Location rating7.3
    Nearest airportHonolulu International Airport (HNL)
    Distance to airport9.9 km
    Select your room
    Sea View
    Sea View
    ...
    • Room size: 34.37 m²/370 ft²
    • Ocean view
    • 1 queen bed or 1 king bed
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    Partial Ocean View
    Partial Ocean View
    ...
    • Room size: 36 m²/388 ft²
    • Partial ocean view
    • 1 queen bed or 1 king bed
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    Studio Kitchenette Deluxe Ocean View
    Studio Kitchenette Deluxe Ocean View
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 1 king bed
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    Standard City View
    Standard City View
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds or 1 double b...
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    Queen Room
    Queen Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 king bed
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    Studio Partial Ocean View Kitchenette
    Studio Partial Ocean View Kitchenette
    ...
    • Kitchenette
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    Partial Ocean View
    Partial Ocean View
    ...
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      Studio Side Sea View
      Studio Side Sea View
      ...
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        Standard  Room
        Standard Room
        ...
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          Deluxe Room, Kitchenette, Ocean View
          Deluxe Room, Kitchenette, Ocean View
          ...
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            What people love about the property

            • 4.8
              Review score

              "Location was good and the bed was comfortable."

              Maria

              |

              May 21, 2018

            • 6.4
              Good

              "The location is perfect and we got the room with spectacular view."

              ely

              |

              May 10, 2018

            • 6.8
              Good

              "Great location."

              Helen

              |

              February 5, 2018

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            More about Marina Tower Waikiki

            More about Marina Tower Waikiki

            6.4
            Good

            "We were comfortable and had a good time in Hawaii"

            Ian

            |

            June 7, 2018

            An overview

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            What they offer

            6.4
            Good

            "Our room was on the 34th floor with an outstanding view."

            Ian

            |

            June 7, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (231)Booking.com Reviews (926)
            5.4
            /
            10
            Review score
            Cleanliness5.0
            Facilities4.1
            Location7.3
            Room comfort and quality6.0
            Service5.0
            Value for money5.3
            Provided by verified guests of Agoda
            All languages
            All guests (231)
            All room types

            Show reviews that mention 

            Showing 188 verified guest comments
            12345
            4.4
            SooJeong from South Korea
            Solo traveler
            Standard City View
            Stayed 2 nights in February 2019
            Spacious and good view but...”
            No housekeeping service and concierge service provided so if you are going there for the first time not a good choice- view is good location is not bad and quite spacious . Took me a while to leave my luggage before check in.
            Reviewed February 12, 2019
            8.8
            Excellent
            Gregory from United States
            Solo traveler
            Partial Ocean View
            Stayed 14 nights in January 2019
            Here's how you get a great deal in Waikiki Beach:”
            Two weeks with a million dollar ocean view on Waikiki Beach by Ala Moana for less than half price the going rates there. The tradeoff was I had no elevator and had to climb to the 32nd floor once a day, which I accepted as a fitness challenge and even traded up to a higher floor and better room to complete. The staff were great, happy I wasn't one who was yelling at them. Weekly maid service, new coffee maker when it quit, met me halfway up when the keycard quit. It's not for everyone, but I am a fitness buff anyway and usually stay at the Y and hike in Oahu's spectacular mountains.
            Reviewed January 16, 2019
            2.0
            Jason from United States
            Solo traveler
            Partial Ocean View
            Stayed 1 night in December 2018
            didn't get a room, they put me out on the street”
            i paid for this room ahead of time but when i got there, they requested to put more money than i had for a security deposit on my card. i didn't have the funds so they said i couldn't stay there and they said they would cancel my reservation. So far i haven't heard anything from you so i guess they didn't do it.
            Reviewed December 24, 2018
            4.0
            Paul from United States
            Couple
            Partial Ocean View
            Stayed 2 nights in November 2018
            Extremely Disappointed ”
            Agoda needs to disclose that they are going to charge you a $200 security deposit upon arrival because if your budget conscious and then get hit with this, it could make the difference between a great vacation and a struggle.
            Reviewed November 27, 2018
            6.4
            Good
            ely from Indonesia
            Couple
            Sea View
            Stayed 4 nights in April 2018
            Best Price Best Location ”
            I will say the same with the rest of the review before this. if only they give just little bit of effort to actually look at into the manual of how to run the hospitality business and do something about the customer service,may be this place will be really great! we are okay with the elevator problem but it was really annoying dealing with the staff that seem rubbing our face with "well you get what you pay for!!" . overall.. the location is perfect and we got the room with spectacular view. for the this price we may go back to the same place though. please note the washing machines wont take credit card, bring your quarter dollar before you heading the laundry place.
            Reviewed May 10, 2018
            2.4
            Jenny from Australia
            Solo traveler
            Standard City View
            Stayed 5 nights in April 2018
            Acceptable”
            *FRAUDULENTLY CHARGED RESORT FEE. Agoda and Marina Tower DIDN'T mention anything about it. The staff intentionally LIED and said an amount will be held on the credit check and refunded upon check out. Confirmed it again with another LYING STAFF and she said it will be refunded upon check out. *Dirty room * Unfriendly, incompetent,LYING and lazy staff committing FRAUD. * Only one lift serving 39 floors until 2019! * Broken amenities through room 1002 * Room smells
            Reviewed May 04, 2018
            6.4
            Good
            Jennifer from Australia
            Couple
            Sea View
            Stayed 7 nights in March 2018
            Had to try”
            Was scared to stay here after the review - but was glad to have been prepared in advance. We stayed on floor 26 and thank the stars we never had a problem with the lifts. They were working on them while we were there however they had notices on it to say what days and times it would be unavailable and we worked around it. Instead of paying $25 USD a day for parking - we parked on the nearby Ala Wai Blvd for free. It was often painful trying to get a park as EVERYBODY was seeming to park there. However, we had all the time in the world to wait for one (and an extremely compact car to fit). Overall, the view was beautiful (Sea View), the room was old and rundown but at least was comfy and had everything we needed. I think it is overpriced, but it is Waikiki. You do get hit with a $15 per day 'resort fee' on arrival.
            Reviewed March 19, 2018
            4.4
            Ron from Australia
            Family with teens
            Standard City View
            Stayed 1 night in October 2018
            1 lift to service 36 floors. Sign on lobby floor says in peak times a wait of 35-40mins for a lift. ”
            Lobby is a desk in the car park. Would not issue us with two fobs to access lift so when daughter came back to hotel later that me at night was accused of not staying there even though she had a room key and when she become agitated theycalled the police. Worst ever hotel experience.
            Reviewed November 06, 2018
            2.4
            Karren from Australia
            Solo traveler
            Standard City View
            Stayed 6 nights in October 2018
            DO NOT STAY HERE”
            This hotel is beyond run down it has 2 elavators which are not working. We had to lug all our luggage down 10 flights of stairs. The carpet is so dirty you don’t dare take your shoes off and the rooms are only serviced once a week unless you want to pay $50 US dollars a day. The shower was so mouldy you dare not shower without thongs on. And the room smells bad. Please spend the extra bucks and go somewhere else.
            Reviewed October 28, 2018
            2.8
            Clare from Australia
            Couple
            Partial Ocean View
            Stayed 4 nights in October 2018
            Terrible facilities and unfriendly staff”
            Charged $20 fee for room lock out not lost card. Resort fee tax was not listed. Check in took one hour and check in facilities were outside in the heat in the carpark. No room service or change of towels even after requesting new towels. Springs in bed were broken.
            Reviewed October 12, 2018
            7.6
            Very good
            Tracie from United States
            Solo traveler
            Sea View
            Stayed 3 nights in September 2018
            Location is good but resort fees not worth it”
            The room was adequate with a decent view but no balcony. When we arrived we were surprised to be hit with parking fees of $28/day + resort fees of $15/day. Resort is misleading since they only had a small pool and some tennis courts that didn't look like they were ever used. That fee also covered wi-fi. Otherwise the hotel was adequate since we barely spent any time there.
            Reviewed October 05, 2018
            4.0
            Danieli from Brazil
            Solo traveler
            Partial Ocean View
            Stayed 6 nights in September 2018
            Acceptable”
            I had the information that all taxes were already charged but it was not true. I had to give them a tourism tax each is 15 dólares per day. There is no clean services all days. The elevator was in maintanance and I had to wait over than 10 minutos to get the access to my room, located on 31st floor. The staff doesn’t help with any information about tours.
            Reviewed September 28, 2018
            4.0
            Lauren from Australia
            Solo traveler
            Partial Ocean View
            Stayed 1 night in September 2018
            Shocking service, attitude and poor room qualtiy”
            Pros- only pro is the area Cons - check in is at 4pm and i requested on email for early check in, they replied saying fine. I turned up and no one was there. As an aussie i had no phone number to call off, had to borrow the amenity staffs phone to call the office and then they let me in. I had 2 separate booking for 1 night each back to back and i requested these be in the same soon. The room key stopped working and i had to go and get a different key to lock in. The lifts were shut down due to a storm and i had to cart 2 big bags down 10 floors and one of the staff saw me and did not off assistance, i had arranged for the staff to meet me in the foyer for baggage check minding so they knew the situation i was in. When i go to the bottom i had to wait 40 minutes and call them before they turned up - i had called them before i left the room confirming i would meet them in the foyer at a certain time. I would give the staff zero stars if i could. The room conditions were shocking.
            Reviewed September 14, 2018
            2.0
            Caroline from France
            Solo traveler
            Sea View
            Stayed 1 night in September 2018
            Got charged lot of money ”
            The room looks really old. No one was there and we was waiting for 20 mins for someone as no reception. I got charged on credit card lot of money and waiting now on agoda and the hotel to know why I got charged as I paid my room through the website
            Reviewed September 09, 2018
            2.0
            Aryn from United States
            Couple
            Sea View
            Stayed 8 nights in August 2018
            Roach Haven”
            This place calls themselves a hotel when I’ve slept in cleaner hostels. The place was dirty, dingy, and disgusting from the elevator falling apart (with a control panel held together with duct tape) to the “kitchenette” they give you. We booked a week, stayed a single night and left early as we could the next morning after we found roaches scurrying around the bathroom fixtures. Mold lined the walls and they didn’t even have fans for the bathroom to at least pretend the moisture from a shower wasn’t adding to the problem. We checked in late @9:30pm and by 6am we were so disgusted we needed to leave. But we couldn’t check out until 10am because they don’t even have a front desk, and we’d have to wait for someone to show up to take our room keys. And they had the audacity to charge for the one night we spent (and charged us a ridiculous “facility fee” when we clearly hadn’t used any of their “amenities”) Don’t make the same mistake we did. Traveler beware.
            Reviewed September 03, 2018
            8.4
            Excellent
            Eric from United States
            Couple
            Standard City View
            Stayed 4 nights in December 2018
            Value”
            Close to Waikiki, Ala Mona Mall and good price.
            Reviewed December 17, 2018
            9.2
            Exceptional
            James from United Kingdom
            Solo traveler
            Standard City View
            Stayed 1 night in November 2016
            Ok so this was Weird”
            This tower is literally a door that opens to a lobby with 2 elavators. The tower is managed by the hotel across the room - we had a fancy jeep which a random guy in the car park valet parked for us (Didn't think till after is he associated to the hotel?, luckily he was!) We was given the wrong room - walked into a room which looked like it had been lived in for months! Finally get our room - and it was fine, nice big and great view and location took a while to get our car back as it was locked away on a top floor car park - and had to find a member of staff from the other hotel at like 4am
            Reviewed October 26, 2017
            3.2
            Richard from United States
            Family with young children
            Partial Ocean View
            Stayed 4 nights in September 2017
            HORRIBLE AND ONLY BEEN HERE TWO HOURS”
            Try finding a lobby for check in... there isn't one. You have to wait on some gal to drop in and find you. If that doesn't happen, you're out of luck. Then, you find out she wants you to pay an extra $10 per day for a resort fee but can't tell you what the fee gets you. Also, there's no mention of a fee during booking. You can't walk away without losing your money or a place to stay. She kept insisting I take it up with Agoda? The room is old and in bad shape. I'm afraid they will charge me for damage that's been there for years. It's not a hotel but more like airbnb. This place scares me and just put fear into my vacation. I'll never stay here again and don't recommend you do either.
            Reviewed September 25, 2017
            4.8
            Johannes from Australia
            Couple
            Sea View
            Stayed 1 night in September 2017
            Extremely unhelpful staff”
            Good value for money and location was good. The staff of this hotel were extremely unhelpful. We asked if they could assist us in getting a taxi to the airport and they unhappily advised that we can try to call one (could she not have assisted?) or wave one down from the street (again, could she not have assisted?). Being my first time in the US and not understanding how to wave a taxi down, and not having a local SIM card, it proved quite difficult, but eventually got there in the end. Definitely won't be staying there, ever again!
            Reviewed September 20, 2017
            9.2
            Exceptional
            Paula from United States
            Couple
            Standard City View
            Stayed 1 night in October 2016
            good value for high-priced area”
            We paid under $100 including taxes for 1 night and thought it was a great deal. As written in other reviews, the kitchen cabinets were old and need replacing, but for the price it was okay for one night. The bed was comfortable, TV large with good variety of stations, and pool and jacuzzi terrific. Puka at the reception was very hospitable and helpful.
            Reviewed October 13, 2016
            12345
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            Marina Tower Waikiki
            |Review score 5.4
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            • Very good location
            • Ala Moana Shopping Center