Great place to stay”

Pros: If you are looking for a property that feels like home, this is a great option. It is clean and spacious. It has other facilities not available in a typical hotel room, e.g. washing machine. While it is a bit far from city center, i.e. Waterfront and Jesselton Point, it is a walking distance from Imago Mall. Cons: Since this is not a hotel, there's no lobby. You need to get in touch with the host prior to check-in for check-in instructions. We also had a hard time looking for the entrance. When I asked the host which landmark is the closest to it, she said, Gleneagles Hospital. To be fair, the building is actually beside the hospital, although the entrance is on the other side. Doors near the hospital side is closed. TIP: If you are taking a taxi or Uber, tell your driver to drop you off at Riverson SOHO or The Klagan@Riverson along Riverson Walk. It is right across Vino Vino Bistro. Despite the check-in issues, we had a great time staying in this property.

Great SOHO”

Our first time in KK. Please waze for Riverson SOHO. Just near to IMAGO Shopping centre. The suite is really good. Fully furnished with washing machine, dryer, microwave, kitchen, aircond, iron, and WIFI. Complete. Nothing less. View is okay. Room is spacious for 4-5 people. Walking distance to IMAGO mall. 5-10 minutes from BKI Airport. The only disadvantage is the parking. Per entry is RM3.00 from 6pm - 7am. Additional is RM2.00 per hour. And also you have to park at other side if you don't have the purple residence parking card. It is quite troublesome for old people to walk. But the security is good since you have to scan your card before enter.

Your Best Choice in KK”

The unit owned by Marina Traveller Suite is well managed. All the facilities inside the SOHO is great, the only cons is that the aircond in Master bedroom is not cool enough. The SOHO is near to Imago Shopping Mall and downstairs also has a lot of eatery. And the SOHO is guard by security 24 hours, so it is very safe. Will definitely stay here again if I come back to KK in future.

Poor Admin/Management wise”

The unit is great, beds are comfy, facilities are good. But no housekeeping provided. Only the rubbish from the bin is taken out. Stayed here for 4dys and 3nights, the beds were never made, the sink was never cleaned and the floor was never swept. Had to take the car's parking card from Marina Court Condo (where the office is), was stopped by the main entrance security to enter. Had to wait for nearly 30mins, employee was uncontactable due to her phone was out of network (according to her), she came bringing the card with a crumpled receipt for the deposit. Once reaching Riverson SOHO, the basement car park area has only pne label where the resident parking should be (had to find this without instruction), the Marina Travel Personnel mentioned that the parking slot will have the hanging label of the room no. (label is very difficult to see for someone short sighted - the employee has NO IDEA which row is the parking located at) The room key is kept in the mailbox, opening it with the given code voa Whatsapp. Checking out was no issue, but again have to return the car parking card to Marina court instead of having the employees to come over and get it, and return my deposit. If these management matters are sorted, this place would have been a really great experience for a stay.

Hands Down”

Probably one of the reasons why my stay in Kota Kinabalu became awesome. This accommodation just makes your trip very comfortable and convenient. From the way the room looks to how the ambience makes you so relaxed is just so unbelievable. The room simply exceeded our expectations. Location is very ideal for travelers as it’s just 3 mins away from Imago mall. The management is very accommodating and considerate. This will probably be my “go-to” accommodation whenever I visit Kota Kinabalu. Hands down!!!

Worth it. ”

The owner is really helpful and I just followed her instructions, from how to get the keys and so on. I thought it was hard to find a parking (As I read some visitors complaints) but, it was easy really. My advise to those who drive to this location: 1. Make sure you drive thru Gleneagle Riverson area. Get the parking ticket. 2. Enter the basement parking, insert the parking ticket into the slot. Then, take the ticket back. 3. Feel free to park at any parking lot without the 'SOHO' sign hanging on the ceiling. 4. All doors are secured, so please always bring the security card or otherwise, you cannot get out from the lift area. The other good things are the owner also provide the house with 2 extra mattresses, pillows and towels. The location is close to Imago, you can reach there by walking less than 5 minutes. The location is also reachable to all food delivery. I will come back and stay here again soon.

Excellent”

The check in was quite hard. We have to take the parking pass at Marina court office first then we took the key at riverson soho mail box. It would be nice if the office or reception is in the same building.

Great stay”

I have a great stay in riverson suite. The place is new. Not that hard to get groceries for me as everise at imago is just 5 mins away. Walk pass through the 4 blocks of kk times square and you will reach imago. Washing machine,iron are provided. Need to keep in touch with the owner so that you will meet after the time of your arrival at the lobby. Everything is clean and functioning well. Near to the airport, which is good. Overall i would stay here again if i visit KK. Thanks to Elise.

Comfortable and convenient ”

Good place to stay if you're travelling with family. Very comfortable and walking distance from Imago Mall. Parking is paid per entry since this is SOHO but owner offered their parking lot for small payment during my stay.

Best apartment to stay with big family.”

Pros: Apartment is beautiful, location is the best, 5 minutes walk to Imago mall and a long the way there is mamak restaurant and 7E. My kids enjoys the swimming pool and gym. Cons: MTS admin will text you to confirm your arrival and please inform her that your arriving time and they will arrange the guy to wait for you in front of the apartment - and apartment name is SOHO to pass the access card. But most of it - we will make sure will stay here again!

Very good”

After some initial communication problems locating the correct apartment, we had a great stay at Marina Travellers' Suite. The double bedroom apartment is perfect for a family of four, and when my daughter left her watch behind the staff was very helpful in ensuring it was returned to us when we got back to KK on the way home.

Good to consider”

The suite is located about 4 km from Jesselton Jetty and the city center. So there is a need to drive or grab a cab to travel around. It is furnished with kitchen, fridge, washing machine with dryer, fitness center and swimming pool. KK timesquare shopping mall is within walking distance. The unit is also equipped with TM Unifi with fast internet broadband. The drawback is only soap bar and small pack of shampoo provided. The handling key procedures & information were not clear enough, especially the exact location of the building, which level should I go to access the mailbox, password to access the WIFI and there was no response on my late check-out request until I asked the staff again upon check-in and she told me there will be RM30/hour charges. If you need a car park, you have to pay hourly charges in weekdays before 6 pm or RM3 per entry after 6 pm or RM3 per entry in the week end.

Pillows & Blankets”

I'm a regular guest with Marina Travellers and generally i'm satisfied but the only setbacks i've experienced is the mildew odour condition of the pillows & blankets. If this could be improved that'd be great. Apart from that everything is good and satisfactory. Thanks!

Walking distance to Imago”

They provide free parking & about 5minute walking distance to famous shopping mall Imago. We found that is inconvenience to get car park access card. We have to go to Marina Condominium approximately 40minutes due to the heavy traffic to get the card. The key is in the mailbox so is convenience for traveler without car, you could drop & go. The room is clean & spacious but towel & bedsheets has heavy smell on it, we doubt that the linen wasn’t cleaned. The instruction of washing machine isn’t clear, we have tried a lot of time but our clothes wasn’t clean throughly & is wet when we taken out. The management of this accommodation should improve.

Definitely come back ”

Apartment is big and overall looking nice. Room had one king bed and one single bed. There was one extra mattress(kept aside) looks good enough for 3-4. Living room and kitchen are good point too. Good to chill out and having snacks. Just sofa was two seater and dining table had two chairs(we were 3) There was small working space too, with small table and chair. And there were laundry machine(no washing powder) and hanger for drying clothes. It was very good Good after island tour. Cleanness was not super but fine. If u need new towel, need to contact to owner before 9am. We got towels changed everyday. There was no reception but owner was quite prompt to contact. Location was good, between city and airport. You would need to take grab whenever go out except amigo mall(3-4mins on foot) but grab quite affordable so it’s fine.(5-11rm) Pool is another good point. It was big and clean. If I go back to KK, i would definitely come back. Super recommend for group and family travelers.

Really nice apartment”

Stayed here after climbing Mount Kinabalu. Lovely apartment, fresh and new. Managed to clean all my really dirty laundry with washing machines. Kitchen was excellent. Apartment also just next door to newest shopping mall in KK. Only concern was Grab/Uber drivers could not find the place most of the time for pickup.

Comfortable 2-night stay ”

We booked the 2-room apartment for ourselves,i.e. a married couple and 1 of our parents. We opted for this as our parent was worried our rooms would be far apart or on different floors if we booked a hotel. Also, this was one of the only options available as it was Chinese New Year and most hotels or apartments were fully booked already. The apartment had one master bedroom with a double bed and a smaller room, also with a double bed. The entire apartment was clean, new, modern and comfy for a group of 3. There were mattresses also prepared for larger groups of up to 6 or 7 people. The WiFi worked well and there were quite a lot of channels to watch on TV. Compared to other nearby apartments, this one is a bit more pricey - but for it's cleanliness, modern new furniture etc. - I'd say it was worth it. I have heard that these apartments are not rented for long-term stays (e.g. 1-2 year contracts), perhaps that's why it still looks clean and new. As for location, it is a 5-7 minute walk away from Imago. However, Imago only opens at 10am, so you'll either have to have food for breakfast in the apartment or have brunch at Imago. There are stalls downstairs in the vicinity, which sell local foods, if this suits your taste. I remember seeing one that is open 24 hours. We requested for an airport shuttle with the management via e-mail, which they kindly prepared and was ready for us upon our arrival at the airport. The driver drove us to the building and arranged to get the keys from one of the staff there and assisted us to our apartment. We stayed for 2-nights with no problems with the apartment - except that the previous guest had burned their clothing with the iron, so the iron couldn't be used by us. I hope that the management can monitor and check on the condition of the apartment regularly to ensure the comfort of their guests. To checkout return the keys, you will need to liase with the hotel management. There is no lobby or reception area except for th

Good, but... ”

This was my 3rd time staying at Riverson walk (all 3 are different management). So far i love the room and location is near to Imago. What i dont like is, cleaner(housekeeping) /staff came into our unit randomly without informing. One time was when we were still sleeping inside. HATE IT! I hope the Owner/Management can inform guest earlier before letting anyone in. Maybe in future, can provide Parking Pass for Guest and also Washing Detergent.

Everything is good, just miss out something to be perfect”

We are local customer, and we working at Imago, we just need a place to hang out, so we choose here. The owner is lovely, they upgrade our stay, check in and check out is fast. However, we do drive and we found there is no kind of residents parking, we must pay. Somemore there is only one card, like we have 5person, and we making a surprise for one of our friends, so everytime someone going out, or going in, we need another one to follow, is really secure, but kind of trouble also for our preparing. Lastly, the dinner set could be upgrade, we doing steamboat at the house, luckily we are local, and we went back to get the soup scoop because the one there is not useable. Of course for all this small things is only apply to our local customer, the others is great, deserve with the price

Comfortable & nice”

Very nice and comfortable place to stay with my big family and small babies. The interior is soo beautiful and i can stay all day long inside the suites 😍